Acrobat 7 crashes when started

Hi,
Before system restore (Windows XP), Acrobat 7 had been working correctly for the past 2-3 years. I had to restore my system back and, afterwards, Acrobat crashes when started. No significant error message reported. I've uninstalled and reinstalled Acrobat but still crashes when started. I've reinstalled updates and still crashes. I've repeated the above procedure (uninstall/reinstall/update) a number of times but Acrobat still crashes when started. BTW I managed to "preserve my registration" since I was reinstalling Acrobat on same computer. So, what's going on? Need help to resolve this problem.

Hi pelletie,
Please try the following basic troubleshooting steps :
> Remove Acrobat by using the Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing and check.
Regards,
Rave

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    Path: /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
    Identifier: com.apple.logic.pro
    Version: 9.1.3 (1697.87)
    Build Info: Logic-16978700~1
    Code Type: X86 (Native)
    Parent Process: launchd [104]
    Date/Time: 2010-12-05 19:25:37.473 +0000
    OS Version: Mac OS X 10.6.5 (10H574)
    Report Version: 6
    Interval Since Last Report: 568 sec
    Crashes Since Last Report: 1
    Per-App Interval Since Last Report: 39 sec
    Per-App Crashes Since Last Report: 1
    Anonymous UUID: F27BF064-ACE7-4400-BC67-02A68F5D8568
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
    Crashed Thread: 10
    Thread 0: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x9229749a sem_wait$NOCANCEL$UNIX2003 + 10
    1 ...lodyneEssentialRewireDevice 0x4017e99a GNCondition::waitForSignal() + 32
    2 ...lodyneEssentialRewireDevice 0x4017e535 GNMessagePort::registerMessagePortWithName(GNString*, GNData* ()(GNMessagePort, GNData*), int, int, GNDictionary*) + 315
    3 ...lodyneEssentialRewireDevice 0x401209b0 GNReWire2AudioDeviceHost::create() + 172
    4 ...lodyneEssentialRewireDevice 0x4011ebd1 RWDEFOpenDevice + 89
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    6 ...opellerheads.rewire.library 0x3f54b9b8 0x3f547000 + 18872
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    8 ...opellerheads.rewire.library 0x3f54c689 RWM2OpenDeviceImp + 57
    9 ...le.music.apps.MAAudioEngine 0x02ca0b73 ReWireUpdateMIDIInfos() + 3395
    10 ...le.music.apps.MAAudioEngine 0x02c888bb MD::Init(int, bool) + 2555
    11 ...le.music.apps.MAAudioEngine 0x02c92962 GetCurrentCoreAudioDeviceNameFromUserDefaults(signed char) + 11954
    12 com.apple.logic.pro 0x000bd58d std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 529949
    13 com.apple.logic.pro 0x000bf1be std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 537166
    14 com.apple.logic.pro 0x00408c55 std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 3984613
    15 com.apple.logic.pro 0x001ea43e std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 1762510
    16 com.apple.logic.pro 0x001ee04b std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 1777883
    17 com.apple.logic.pro 0x0063aba3 std::ostream& TraceOutContainer<CEvs>(std::ostream&, CEvs, char const*, int) + 6286387
    18 com.apple.Foundation 0x939484df nsnotecallback + 176
    19 com.apple.CoreFoundation 0x97230793 __CFXNotificationPost + 947
    20 com.apple.CoreFoundation 0x9723019a _CFXNotificationPostNotification + 186
    21 com.apple.Foundation 0x9393d384 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
    22 com.apple.Foundation 0x9394a789 -[NSNotificationCenter postNotificationName:object:] + 56
    23 com.apple.AppKit 0x9696c422 -[NSApplication _postDidFinishNotification] + 125
    24 com.apple.AppKit 0x9696c332 -[NSApplication _sendFinishLaunchingNotification] + 74
    25 com.apple.AppKit 0x96ac34ed -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 274
    26 com.apple.AppKit 0x96ac310d -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 101
    27 com.apple.Foundation 0x9397d7a4 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
    28 com.apple.Foundation 0x9397d568 _NSAppleEventManagerGenericHandler + 228
    29 com.apple.AE 0x905c4f58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
    30 com.apple.AE 0x905c4e57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
    31 com.apple.AE 0x905c4d61 aeProcessAppleEvent + 197
    32 com.apple.HIToolbox 0x981d22dd AEProcessAppleEvent + 50
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    34 com.apple.AppKit 0x9693bfce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
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    37 com.apple.logic.pro 0x0002b7b5 DummyConnection::DummyConnection() + 193
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    0 libSystem.B.dylib 0x92247982 kevent + 10
    1 libSystem.B.dylib 0x9224809c dispatch_mgrinvoke + 215
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    5 libSystem.B.dylib 0x92246bc6 start_wqthread + 30
    Thread 2: com.apple.CFSocket.private
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    1 ...ple.CoreServices.CarbonCore 0x94bc3828 MPDelayUntil + 43
    2 ...ple.CoreServices.CarbonCore 0x94bd324e Delay + 107
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    4 ...opellerheads.rewire.library 0x3f56da5c RWPUnregisterDeviceImp + 132794
    5 libSystem.B.dylib 0x9224e85d pthreadstart + 345
    6 libSystem.B.dylib 0x9224e6e2 thread_start + 34
    Thread 9:
    0 libSystem.B.dylib 0x92221136 semaphorewaittrap + 10
    1 com.ableton.live-engine 0x3f5f4790 TSingleSyncPoint::Wait() + 24
    2 com.ableton.live-engine 0x3f605a02 OSendThreadTransaction::~OSendThreadTransaction() + 1380
    3 com.ableton.live-engine 0x3f5fc7c7 TThread::Start() + 293
    4 libSystem.B.dylib 0x9224e85d pthreadstart + 345
    5 libSystem.B.dylib 0x9224e6e2 thread_start + 34
    Thread 10 Crashed:
    0 ??? 0000000000 0 + 0
    1 ...lodyneEssentialRewireDevice 0x40160078 GNThreadHandler(void*) + 94
    2 libSystem.B.dylib 0x9224e85d pthreadstart + 345
    3 libSystem.B.dylib 0x9224e6e2 thread_start + 34
    Thread 10 crashed with X86 Thread State (32-bit):
    eax: 0x3a7db370 ebx: 0x4017e16e ecx: 0x3814f0d4 edx: 0x3a7db1a0
    edi: 0x3814f0d0 esi: 0xb04ab000 ebp: 0xb04aaf48 esp: 0xb04aaf1c
    ss: 0x0000001f efl: 0x00010202 eip: 0x00000000 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
    cr2: 0x00000000
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    0x1000 - 0xc07ff7 com.apple.logic.pro 9.1.3 (1697.87) <15FE0D07-0961-0A1E-AD40-4D588CAFE0A8> /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
    0xeb8000 - 0xeebfe7 com.apple.music.apps.MAAudioUnitSupport 9.1.3 (231.52) <6A8B0674-5A36-F119-0736-572F27934537> /Applications/Logic Pro.app/Contents/Frameworks/MAAudioUnitSupport.framework/Versions/A/MAAudioUnit Support
    0xf00000 - 0xf31ff3 +MAAssetSharing 250.24.0 (compatibility 1.0.0) <B2CA208E-A82D-7C26-22D8-F65BE430FFFF> /Applications/Logic Pro.app/Contents/Frameworks/MAAssetSharing.framework/Versions/A/MAAssetSharing
    0xf45000 - 0xfa3fff com.apple.music.apps.MALoopManagement 9.1.3 (218.26) <2C3C7909-DF88-6F7D-7886-BC481F2CDA6C> /Applications/Logic Pro.app/Contents/Frameworks/MALoopManagement.framework/Versions/A/MALoopManagem ent
    0xfc0000 - 0x11e6fe7 com.apple.prokit 6.0.1 (1176) <7F8A965A-3159-4B0C-D52C-0F51854FB3FD> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
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    0x13a0000 - 0x13ecffb com.apple.audio.midi.CoreMIDI 1.7.1 (42) <FB4D4B64-6ABB-679E-3AA8-21DE9062B4C1> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
    0x1411000 - 0x1467fe3 com.apple.music.apps.MAHarmony 9.1.3 (198.26) <4F2D1C17-2764-F82D-6F7E-878BD7D83DCB> /Applications/Logic Pro.app/Contents/Frameworks/MAHarmony.framework/Versions/A/MAHarmony
    0x1483000 - 0x189cfe7 com.apple.music.apps.MAPlugInGUI 9.1.3 (423.38) <601C4063-D4D6-353E-48D8-C7085B12D1C0> /Applications/Logic Pro.app/Contents/Frameworks/MAPlugInGUI.framework/Versions/A/MAPlugInGUI
    0x1bab000 - 0x1c8dff7 com.apple.music.apps.OMF 9.1.3 (108.25) <3A191296-9E9F-EE86-C40B-94BE51B818D0> /Applications/Logic Pro.app/Contents/Frameworks/OMF.framework/Versions/A/OMF
    0x1ca4000 - 0x22cefe7 com.apple.music.apps.MADSP 9.1.3 (586.60) <1B87D598-8C45-85C2-8BAE-5146F47676DF> /Applications/Logic Pro.app/Contents/Frameworks/MADSP.framework/Versions/A/MADSP
    0x2a04000 - 0x2a25ff7 com.apple.music.apps.LogicFileBrowser 9.1.3 (1697.87) <30484374-D2CE-28E3-3911-918175A37EC0> /Applications/Logic Pro.app/Contents/Frameworks/LogicFileBrowser.framework/Versions/A/LogicFileBrow ser
    0x2a33000 - 0x2aacff7 com.apple.music.apps.LogicLoopBrowser 9.1.3 (1697.87) <F4383344-B47C-34ED-25EE-CDB4C25AB91F> /Applications/Logic Pro.app/Contents/Frameworks/LogicLoopBrowser.framework/Versions/A/LogicLoopBrow ser
    0x2ad2000 - 0x2af3ff7 com.apple.music.apps.MAApogeeSupport 9.1.3 (311.26) <E1742743-03A3-5010-7305-9563C2F07A17> /Applications/Logic Pro.app/Contents/Frameworks/MAApogeeSupport.framework/Versions/A/MAApogeeSuppor t
    0x2afc000 - 0x2b01ff7 com.apple.music.apps.MAResources 9.1.3 (211.27) <6A5C7B5D-7BAA-621A-6354-6DCFE64C7169> /Applications/Logic Pro.app/Contents/Frameworks/MAResources.framework/Versions/A/MAResources
    0x2b05000 - 0x2b2efe3 com.apple.audio.CoreAudioKit 1.6.1 (1.6.1) <7FFBD485-5251-776A-CC44-4470DD84112B> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
    0x2b3f000 - 0x2b47ff7 com.apple.AEProfiling 1.2 (23) <86CAC73B-4541-6AF7-81EA-39A225208B61> /Applications/Logic Pro.app/Contents/Frameworks/AEProfiling.framework/Versions/A/AEProfiling
    0x2b50000 - 0x2b60ff7 com.apple.AERegistration 1.2 (401) <16BF6A2B-5D59-40F1-4960-E42997A9884E> /Applications/Logic Pro.app/Contents/Frameworks/AERegistration.framework/Versions/A/AERegistration
    0x2b74000 - 0x2b80ff3 com.apple.music.apps.MAUnitTest 9.1.3 (95.26) <A3639591-6C3E-182E-77B9-CF372A3BD99F> /Applications/Logic Pro.app/Contents/Frameworks/MAUnitTest.framework/Versions/A/MAUnitTest
    0x2b8a000 - 0x2c41ff3 com.apple.music.apps.MAFiles 9.1.3 (143.41) <3A3D8254-3882-EB60-F5C2-2595A647D593> /Applications/Logic Pro.app/Contents/Frameworks/MAFiles.framework/Versions/A/MAFiles
    0x2c61000 - 0x2cd7ff3 com.apple.music.apps.MAAudioEngine 9.1.3 (156.63) <576F14D7-9EE6-C6D4-F38A-62A734882D49> /Applications/Logic Pro.app/Contents/Frameworks/MAAudioEngine.framework/Versions/A/MAAudioEngine
    0x2d47000 - 0x2d52ff7 com.apple.music.apps.MAToolKit 9.1.3 (357.30) <87077A15-69AB-8D17-D7C0-DB0EA794DC99> /Applications/Logic Pro.app/Contents/Frameworks/MAToolKit.framework/Versions/A/MAToolKit
    0x2d58000 - 0x2d76fef com.apple.XSKey 1.0.0 (52) <71B94F53-15DB-9012-91F2-211F7C2CD790> /Library/Frameworks/XSKey.framework/Versions/A/XSKey
    0x2d85000 - 0x2d99ff7 com.apple.music.apps.MAVideo 9.1.3 (11.31) <D2409155-8C9F-13D9-2898-732E252E9A6B> /Applications/Logic Pro.app/Contents/Frameworks/MAVideo.framework/Versions/A/MAVideo
    0x2daf000 - 0x2defff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x2e08000 - 0x2ea4ffc com.apple.MobileMe 9 (1.01) <EBADB981-9ED6-82B0-810F-F1CB05CB5A17> /Applications/Logic Pro.app/Contents/Frameworks/MobileMe.framework/Versions/A/MobileMe
    0x2f01000 - 0x2fb6fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
    0x30e9000 - 0x30fbff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8D606435-1A3C-FE0B-824A-1386809FFFF5> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x3640000 - 0x3675ff7 com.apple.prokit.SnowLeopardPanels 6.0.1 (1176) <E4B1257D-7E29-25DE-ABDF-CF363937B6F9> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/Resources/SnowLeo pardPanels.bundle/Contents/MacOS/SnowLeopardPanels
    0x3686000 - 0x3694fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <07211458-FD06-9FEF-3DF4-2E5F0304D4BC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x36e2000 - 0x36efff7 com.apple.iokit.IOHIDLib 1.6.5 (1.6.5) <D0CE71A4-B75A-ABF4-BD37-B4CB0D83F83D> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Co ntents/MacOS/IOHIDLib
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    0xbad00000 - 0xbad01fe7 libLatin2Converter.dylib 49.0.0 (compatibility 1.0.0) <2FC89323-9999-7400-16EF-E815ABB4DDD9> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
    0xbaf00000 - 0xbaf01ff7 libLatin5Converter.dylib 49.0.0 (compatibility 1.0.0) <0240F40C-8119-EC3D-E030-C8B4AD73E23F> /System/Library/CoreServices/Encodings/libLatin5Converter.dylib
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