Acrobat 7 Professional - PDF Writer errors out in Print Queue

Hello,
I'm an IT Technician. We've just imaged many of our machines and several of our secretaries use Adobe Acrobat 7 Professional so I re-deployed that application, along with the 7.1.3 update. Everything works fine for me, including some of our test accounts. For this secretary, though, every time she goes to print something to 'Adobe PDF' the progress bar flashes quickly, it errors out in the print queue, and no document is created. If I log in, or use another account with similar rights to her's, it works just fine. I have removed Adobe Reader from it, done all the update, even gave her full control over that printer but still no luck.
Any ideas? Thanks!

When you print to the Adobe PDF printer, it normally creates a PS file in a specific location and AcroTray then notes the PS file and proceeds to finish the job of calling Distiller. Doing the Print-to-file was just to check that the basic functions work. If they do not, then which one fails - the print to file or Distiller. These steps should help isolate the problem and give you some direction to go. Sometimes it is just easier to reinstall or repair the current setup. If the person is not logged in as an administrator, is it possible that the installation restricted the application to only administrators?

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When i send a PDF file to out side print, some of the things I aded dose not print. Is there a way I can "close" the PDF when i finish the work- so' every thing will be printed for sure

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Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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