Acrobat 7 Professional - Unknown Error (Unknown Exception)

For some reason, when I run preflight in Acrobat 7 Pro, after letting me preflight a few times or less, the program gives me an Unknown Error (Unknown Exception) error window on the first page of preflighting and stops completely. I have to quit the program and rerun Acrobat 7 pro and reload the file to preflight again. What's causing the problem and how do I solve it?

Mac OS X Version 10.4.11
Processor = 1.6 GHz PowerPC G5
Memory = 512 MB DDR SDRAM

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