Acrobat 8.1.2 Standard fatal error when viewing header

When I try to view Document - Header & Footer the program will draw the editing window and then has a fatal error which says "Acrobat 8.1 has encountered a problem and needs to close". There is the opportunity to send this info to Microsoft. This also happens when using the Document - Background or Watermark menus. All other parts of the program seem OK.
I've tried the Repair feature, no difference.
Any clues?
Oddly, it works fine on a Win Vista machine, but not on a Win XP SP3 machine.
Thanks GSpence

Cure seems to be to replace the newest version of ADMplugin.apl with the version contained in the original package as referenced in the thread 'Acrobat 8.1 Always Crashes with "admplugin.apl" reference??'.
This works! GS
Sexy Erudit - 3:54pm Mar 15, 08 PST (#3 of 6)
Hi Guys,
I had the same problems as the ones you stated above. Tried EVERYTHING ! lol Install / Uninstall with removal of all Adobe physically related files, cleaned the registry... To no avail.... Untill....
I found the solution !!!!
The problem is definitely related to the "admplugin.apl" file. For some reason it seems to be corrupted in the 8.1.x updates. Simply find the file in the original 8.0 Professional package (should be in the "Data1.cab" file) and simply copy over the newer file (in C:\Program Files\Adobe\Acrobat 8.0\Acrobat\SPPlugins ).
Everything should be working well after that (I couldn't have access to "Preferences", "Optimize", "Reduce File Size" even "Search"). I now have a fully fonctional version.
Hope this post will help out !
Cheers !
SE

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Update Operation Fatal Error when installing Technical Preview Build 10041 Upgrade

I posted this in the Microsoft Community forums and was redirected here.
Below is the original post (URL: http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/update-operation-fatal-error-when-installing/6eaff1b9-0223-4357-afc8-884382590e82 )
Hello,
In trying to perform an upgrade install of the Windows 10 Technical Preview Build 10041 (as is the latest available for direct download as of my writing), I am running into a problem I cannot find mention of anywhere else on the web.
I fall into two categories with regards to this build: A) Product tester who actually needs to test application performance under Windows 10 on bare metal, B) Semi-crazy techie who loves using (usable) beta software as his primary environment ;)
so it is rather important to me that I get this working on my machine in some non-virtualized respect. I am reluctant to do a full/fresh install if installation problems are happening, because my Windows 8 product key has been f***ed up from the
start (likely some random database corruption) and I've had to utilize phone support to get around an "unknown error" the last two times I've had to use it. So, for fear of that key completely crapping out on me, I don't want to move to Win10 unless
I'm confident it will install and I can stick with it (for better or worse) through the end. Problems within the Preview after I install it I can deal with.
So, I first tried to install the Preview through the standard Windows Update method. The installer took about 7 hours (but from reading lots of internet discussions, stupidly long install times in that range seem to be a common problem with
this builds separate from it actually failing). During the reboot between the "Setting up Devices" (Or is it Setting up Drivers? I forget) and "Taking Care of a Few More Things" (Again, possibly paraphrased), for about a split second, underneath
the Windows logo and throbber, some error like this appeared:
Fatal Error Performing Update Operation # of ##: ERROR CODE
It only appeared for a fraction of a second, and I had no chance of reading the precise numbers or error.
However, the installer then seemed to continue, and went until the main circle was at 100%. As soon as 100% hit, however, the screen went black for something like 30min. Then, I briefly saw "Attempting to recover installation" before "Restoring
your previous version of Windows." And I was, quite impressively considering how far along that installer was, back in Windows 8.1 completely unharmed.
I tried again by burning an ISO and doing a disc upgrade install. I let that one run overnight and was asleep for the error, but I was back in Win8.1 in the morning, so I can only assume a similar thing happened there.
As for my system specs, I'm running on a MacBook Pro 9,1 under Boot Camp. I am upgrading from Windows 8.1.2 Pro with Media Center. I have found other online accounts of people quite successfully installing Windows 10 on Macs, so that isn't the issue.
Does anyone have any clue as to what this error might have been/be, and how I might fix it? Or at least have it on good authority that a fresh installation would be unaffected (meaning it's software-related)? If not, I can try installing to a VHD,
which would at least let me product test on bare metal, but wouldn't have the harddrive space to be my daily driver and would probably only get used occasionally.
Thanks in advance to anyone who can help!
So far, I have the yet-to-be-tried idea of a clean boot prior to installation.
If anyone here has any more specific ideas, lemme hear 'em.
Thanks!

To the individual who proposed this as an answer to my problem: It's not even applicable. I specifically stated that I was trying to avoid doing a clean installation (at least without knowing more about the problem at hand). An answer saying to do the thing
you're trying to avoid doing is not an answer. You can see my last reply for the current status of this issue. 6-8 hour blocks of time in which I can't use my computer (as is required to install build 10041) aren't super common for me, but I haven't abandoned
this thread. There have simply been no more updates. If your motivation as a mod was that you simply don't like there being unanswered threads on this forum, then perhaps you could attempt to contribute rather than arbitrarily marking the first reply as an
answer.
I will continue to update this thread as I try new things and get more information.
Thank you.

Fatal error when trying to add derived table

Hello,
I'm new at desiging a universe. I get the following a fatal error when trying to add a derived table to my universe:
1 processor x Family 15 Model 0 Stepping 0
Windows 2000 Workstation v5.1 build 2600 (S)
Physical Total/Avail: 2.097.151 Kb / 2.004.940 Kb
Temp directory C:\DOCUME1\xxxxxx\LOCALS1\Temp\ (1 Kb available)
'Unknown' video card
1280 x 768 in true color
(doesn't make sense to me)
I use an ODBC connection that connects to a MySQL database. When I test the connection it's fine.
I am trying to add a derived table because it seems that my universe cannot produce LEFT OUTER JOINS. I read somewhere that I should set my ansi92 parameter to YES instead of NO. But, everytime I re-open my universe, it sets itself automatically to NO again.
My utlimate goal is :
For example, list ALL the people, left join my table to their websites, but return ALL the people, even if they don't have a website.
I dont' understand, my join should be simple enough.
Anybody knows what could be causing all these restrictions ?
Thanks for you help.
Edited by: Sose Canadian on Feb 9, 2009 9:40 PM

Hi Sose,
In BusinessObjects (Universe) Designer, the outer join option in a join is not available and is dimmed when using a Generic ODBC connection.
Try Following Solutions:
Solution : 1
When using an ODBC connection the odbc.prm must be modified on the machine where BusinessObjects Designer is used.
Use the following steps to modify odbc.prm:
1. Locate odbc.prm in the following folder:
\Business Objects\Business Objects Enterprise 11\win32_x86\dataAccess\Connection Server\odbc
2. Open odbc.prm in a text editor and modify the parameter 'EXT_JOIN' so its value is 'YES' instead of 'NO'.The outer join option is now available in BusinessObjects Designer.
If the outer join option is still not available after following the steps above. open odbc.prm in a text editor and modify the parameter OUTERJOINS_GENERATION. Change its value from 'NO' to either 'ANSI92' or 'ODBC'.
Solution : 2
This can occur when user is using a non-database specific middleware such as generic ODBC. Generic ODBC allows creating a successful connection and universe, however will not allow the Outer Join option.
The syntax for outer joins is specific to each database and the Generic ODBC driver only lets you access standard common features of all ODBC data sources.
Ensure that you are using the database specific middleware to create the connection.
I Hope this Helpsu2026.
Thanksu2026.
Pratik

Fatal error when importing Photoshop PSD files in Captivate 5.5 MAC

Hello,
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I tried resaving both captivate and PSD file, saving them under different names, restarting, etc.
What I get is "Fatal error occured, ... Restart Adobe Captivate..."
I've tried removing Preferences folder as well as clearing the cache.
Any help would be greatly appreciated...
Thanks

You can only open Cp 5.5 files with Cp 5.5.
There is no solution for opening these files in Cp 5 version.
May I ask, why did you not get a license of Cp 5.5? It's been around for over 6 months now.

Fatal error when I open Itunes and Quick time.

EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.4.5.67 P3 : 47edaedf
P4 : QuickTimePlayer.exe P5 : 7.4.5.67 P6 : 47edaedf P7 : 0000130d
P8 : c0000409 P9 : 00000000
cant uninstall quick time gives fatal error, stems from same error when I try to open Itunes.

Checking on a possible cause of similar symptoms. Have you ever install an ACE or K-Lite Mega Codec pack, a copy of QT Alternative or QT Lite, or a copy of Storm Codec on that PC?
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Fatal error when installing icloud on windows 7 PC

Get fatal error when trying to install icloud on Windows7 PC.

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Fatal error when trying to install AIR app on OSX

A user of my application is getting a fatal error when trying to install on OSX. Most installs seem to go fine so I was surprised at this one.
A portion of the OSX error report is below. Has anybody experienced anything similar? If so, were you able to identify the core problem?
Thanks in advance for any thoughts!
Daniel
Date/Time:       2013-06-13 15:50:24.666 -0700
OS Version:      Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report:          1414734 sec
Crashes Since Last Report:           30
Per-App Crashes Since Last Report:   5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
VM Regions Near 0x8:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
    __TEXT                 0000000000001000-0000000000007000 [   24K] r-x/rwx SM=COW /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.AIR                      0x02b43f72 0x2800000 + 3424114
1   com.adobe.AIR                      0x02909628 0x2800000 + 1087016
2   com.adobe.AIR                      0x02909853 0x2800000 + 1087571
3   com.apple.AppKit                   0x95544970 -[NSApplication(NSAppleEventHandling) _handleAEReopen:] + 255
4   com.apple.AppKit                   0x952ec824 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
5   libobjc.A.dylib                    0x9a3c9628 -[NSObject performSelector:withObject:withObject:] + 77
6   com.apple.Foundation               0x94e4473a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
7   com.apple.Foundation               0x94e44291 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
8   com.apple.Foundation               0x94e4408e _NSAppleEventManagerGenericHandler + 173
9   com.apple.AE                       0x97aeda35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
10 com.apple.AE                       0x97ac2fbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
11 com.apple.AE                       0x97ac2e7d aeProcessAppleEvent + 318
12 com.apple.HIToolbox                0x9222fc58 AEProcessAppleEvent + 100
13 com.apple.AppKit                   0x952e8d4d _DPSNextEvent + 1655
14 com.apple.AppKit                   0x952e81dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
15 com.apple.AppKit                   0x952de63c -[NSApplication run] + 855
16 com.adobe.AIR                      0x0280a772 0x2800000 + 42866
17 com.adobe.AIR                      0x0280aab8 0x2800000 + 43704
18 libobjc.A.dylib                    0x9a3c95d3 -[NSObject performSelector:withObject:] + 70
19 com.simplediagrams2                0x00002f97 start + 2567
20 com.simplediagrams2                0x000025c5 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib             0x9263d9ae kevent + 10
1   libdispatch.dylib                  0x97b75c71 _dispatch_mgr_invoke + 993
2   libdispatch.dylib                  0x97b757a9 _dispatch_mgr_thread + 53
Thread 2:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 3:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 4:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 5:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747
4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 6:
0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833
2   libsystem_c.dylib                  0x997810e0 pthread_cond_timedwait$UNIX2003 + 70
3   com.adobe.AIR                      0x02d1b13f 0x2800000 + 5353791
4   com.adobe.AIR                      0x02d60c0e 0x2800000 + 5639182
5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029
6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151
7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306
8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344
9   libsystem_c.dylib                  0x996e0d4e thread_start + 34
Thread 7:
0   libsystem_kernel.dylib             0x9263d0ee __workq_kernreturn + 10
1   libsystem_c.dylib                  0x996f90ac _pthread_workq_return + 45
2   libsystem_c.dylib                  0x996f8e79 _pthread_wqthread + 448
3   libsystem_c.dylib                  0x996e0d2a start_wqthread + 30
Thread 8:
0   libsystem_kernel.dylib             0x9263d0ee __workq_kernreturn + 10
1   libsystem_c.dylib                  0x996f90ac _pthread_workq_return + 45
2   libsystem_c.dylib                  0x996f8e79 _pthread_wqthread + 448
3   libsystem_c.dylib                  0x996e0d2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02b43f55 ecx: 0x95b40466 edx: 0x00000000
edi: 0x00000000 esi: 0xbfffef18 ebp: 0xbfffee58 esp: 0xbfffeda0
   ss: 0x00000023 efl: 0x00210282 eip: 0x02b43f72   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x00000008
Logical CPU: 1

Hi Daniel,
Could you post or send me ([email protected]) the entire crash log? I'll at least need the binaries section so I can properly symbolicate the log.
Thanks,
Chris

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Attachments:
error5.JPG ‏165 KB

IInstallerError 10014
I searched for and found the same error in this forum that I am experiencing. I am trying to install the NI Switch Executive and the install fails every time. This is a fresh install and I am not running any antivirus s/w. It is a DVD copy of the Switch Executive s/w. Has there been any conclusive explanation as to what is happening with this? I have included a .jpg of the error. Thanks in advance for any help.
Attachments:
Error_Message.jpg ‏96 KB

HT1926 Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!

Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!

Hey there!
I've spent the best part of the day unpicking this huge mess from the upgrade I completed last night - what a nightmare. I followed a tonne of advice - [actaully, this link was really helpful to me]: http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm however, I still could not fix the **** thing - and that was following basically a day of uninstalling, installing etc.
In the end - I completed a system restore taking my computer back about five days, and just ignoring the new upgrade with itunes until they can get this fixed.
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Fatal error when installing Acrobat Pro subscription

I have a subscription for Adobe Acrobat Pro and have never been able to install it. When I try to install it, I get a Fatal Error message. I've tried restarting the computer and re-downloading it.

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Error Encountered
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You don't need to recover the system.
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☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
Drag or copy — do not type — the following line into the Terminal window, then press the space bar:
dot_clean -m
Switch to the Finder and drag the icon of the flash drive into the Terminal window. Some text will appear after what you entered. Press return.
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I deactivated cs5 on my windows xp and loaded the cs5 disk onto new windows 8 computer. But illustrator will not load, shows fatal error, does not even show in the menu of programs on disk, but if I stick the disk back into the xp machine, it loads fine back onto old computer. What gives?

Hi Jacob, I really don't understand this answer. My new computer is way more powerful than the xp. And the CS5 illustrator that I am loading is part of the whole CS5 Suite, which have the same system requirements as Illustrator and the rest of the the programs, Photoshop, acrobat, dreamweaver, indesign, etc. loaded fine.
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Hello,
when trying to save a HDTV project (50 min.) to tape PE3 starts transcoding (HD activity observed), but after appr. 30 seconds I get the following error message:
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Heinz

The reason I suggested was that standard DV-AVI files sometimes give this error on burning, and it can be resolved by first exporting to DV-AVI and then burning this file. I am not aware of the source of the issue but this error message has appeared a couple of times previously in the forum.
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See this FAQ:
http://www.adobeforums.com/webx/.3bbc8177
One re-rendering pass will not affect quality too much. I have found that PE3 is good at re-rendering HDV. Best way to check is to view both files and see if you can determine any difference.

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Hi,
We develop a server-side application which receives incoming https connections using self-signed certificate. It was all ok while we were using Windows 7 or Windows 2008 as OS, but when our clients started installing Windows 8 as server OS they encountered
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This
article did not help us. And I repeat that this error appears only on Windows 8 (we tested on Windows 8.1). Windows 2012 Server we did not test yet.
How we can solve this problem?
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Hi,
Since this article released in 2008,I suspect the code mentioned in this article doesn't supprot Windows 8.
And since the certificate was written by C#,I suggest you submit a new case on MSDN Forum as they will be more professional on your issue:
https://social.msdn.microsoft.com/Forums/en-US/home
Regards,
Kelvin hsu
TechNet Community Support

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When I try to start Power Saver on a Tecra M9 (21), I get a Fatal error; code: 0X51A.
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Hi
You are speaking about the Power saver for XP? Am I right?
Please note that you have to install all drivers, tools and utilities in the right order!!!
The installation instruction should be checked and you should follow the guide lines.
Very important;
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Acrobat 8.1.2 Standard fatal error when viewing header

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