Acrobat 8 - Adobe PDF Printer hanging when printing

Hi
I have an installation of Adobe CS3 Design Standard on a Windows 7 64-bit machine. When attempting to use the 'Adobe PDF' printer from an Adobe application, i.e. Illustrator, Photoshop, the application freezes and the PDF printer does not proceed to convert the document. The job is in the print spooler, however this either sits there with 'error', or 'spooling'.
This behaviour does not occur when using another application such as Microsoft Word.
When looking at the printer preferences of the printer, the tab appears to be malformed and incomplete.  (see screenshot)
There are no options under the 'Adobe PDF Folder' dropdown, apart from LPT1.
I have tried reinstalling Acrobat from the CS3 DVD, after deleting the printer and driver, however this does not appear to solve the problem.
Can anyone shed some light on this issue?
Thanks, Luke.

Thanks for this, it solved the problem!
It appears that despite the updater saying there weren't any updates, there clearly were. I'm guessing they've turned off the update servers as it's such an old product.
For the record, I installed 8.1 and 8.1.1 all the way to 8.1.7 individually.
Thanks again.
Luke.

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