Acrobat 8 and Mozilla Thunderbird

I am a print guy, not a web guy and I am having some issues with a form I am making that I want to do some stuff with.
We have a pdf form we want to make available on our website. I guess my question is whether the form will open using the pdf plug-in to the customer's web browser and simply be submitted to our estimator (email address) via the web browser, or whether the customer will have to download the form and then submit via traditional email? If it is downloaded and sent via traditional email, I like the idea of the submit button built in to the form, so it saves a completed version of the form and attaches itself to an email sent to our estimator via the customer's default email program - trouble is, I can't get the button to work right.
Some of the problems I am having are: a) the button saves the file over itself, forcing you to manually blank out the form (which would be difficult to explain how to do to a customer) before filling it out for a new request instead of leaving a blank version of itself around as a blank template. b) the button won't integrate itself with the default email application, so it doesn't get emailed (unless you're aware enough of the problem and save it out as a separate file name and attach to an email manually).
I hear Acrobat 9 resolves the problems I am having with this Acrobat 8 form, but I also hear that for the customer to use the v9 form, they must first upgrade to 9 as well (either the full version or the reader will work), which isn't the case with the v8 form, which works on any version of Acrobat or Acrobat Reader.
The submit button may be a dead idea if it doesn't work with all default email applications (I think I read that Mozilla apps aren't supported). It may also be a dead idea if the form is integrated with the pdf plug-in of the web browser, which may submit itself via email through html - I don't know enough about web to know how easy/complicated this is to do. Any thoughts or suggestions?

Hi jchase810,
Please check the KB: http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html
Try repairing Acrobat and check.
Regards,
Rave

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[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
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