Acrobat 8 crashes and dissapears from the application folder

This problem has happened on three different machines in the last week!  The error after the crash in "An error has been detected with a required application library or file and the product cannot continue. Please reinstall the application."
Have reinstalled on two machines, and one machine crashed again this morning...I'm at wits end.  Anyone? Please help.
All three machines are running os 10.4.11, acrobat 8.2.1 (part of CS3).  All machines are G5's.  Thanks

first, remove acrobat 8 completely:  http://helpx.adobe.com/acrobat/kb/manually-remove-acrobat-8-windows.html (follow the directions for removing acrobat 8 pro.)
then reinstall acrobat 8 pro using your serial number for acrobat 8 pro.

Similar Messages

  • IPhoto download is stuck - cannot get it to resume. The "Pause" button is greyed out and to the left of that is the word "Waiting". I tried putting the iPhoto download into the trash (from the Applications folder) but am unable to do that - it goes r

    My iPhoto download is stuck. To the right, there is a greyed-out "Pause" button, and to the left of that, the word "Waiting".
    I tried putting the iPhoto download into the Trash (from the Applications folder) but it won't stay in the trash - just keeps popping back into the folder.
    Have looked all over online and tried lots of things but no luck. I don't even know where to ask.
    Thanks
    (P.S. This all happened after a disaster: My hard drive crashed while downloading Yosemite - hard drive was only six months old. Replaced hard drive and now in process of restoring things.)

    Go to the LaunchPad and cancel the download - trash the iPjhtoo application and reinstall from the App store
    LN

  • Hi the itunes icon has gone from the applications folder and the icon in the dock has a question mark in it. How can we get itunes back to normal? thanks

    Hi we've lost the itunes icon from the applications folder. How do we get it back and where has it gone? I dragged it off the dock by accident and dragged it from the applications folder to the desktop then to the dock. But now we've lost it.

    The iTunes app is no longer in the Applications folder?
    Try Spotlight ...

  • I have purchased a new iMac, with Safari 5.0.5, but it won't retain bookmarks, I thought I can download a new Safari from Apple. So I deleted Safari from the application folder.

    I have purchased a new iMac, with Safari 5.0.5, but it won't retain bookmarks, I thought I can download a new Safari from Apple. So I deleted Safari from the application folder.
    Then I tried to download Safari from Firefox but after finish download, what I got was a dmg file, with a pkg icon (an opened box) and it can't be installed. Same with Google Chrome.
    My question is: how can I download Safari? And will it retain bookmarks?

    Reinstall Safari from the Optional Installs.pkg on your Mac install disc that came with your iMac. Or in your case, you use Pacifist to extract the Safari app from the .dmg file.
    To bookmark a webpage:
    Go to the webpage you want to bookmark. If you use tabs, you can open multiple webpages in tabs to bookmark them as a collection.
    Choose Bookmarks > Add Bookmark, or Bookmarks > “Add Bookmarks for These Tabs.”
    Type a name for the bookmark or collection in the dialog that appears.
    Specify where you want to keep the bookmark or collection. You can add it to the bookmarks bar, the Bookmarks menu, or to a collection if you have created any.
    Click Add.
    To add a bookmark quickly, click the Add button in the toolbar, or drag the webpage’s icon from the address field to the bookmarks bar.
    To see your bookmarks, choose Bookmarks > Show All Bookmarks.
    In the future, rather then deleting an app, come here and ask for help first. More times then not, you will save yourself time and trouble.

  • Mail won't open either from the dock or from the applications folder. Icon bounces but program won't open

    Mail worked fine this morning, then, when I went to open the program this afternoon, the icon bounced in the dock but would not boot either when I tried to open it from the dock or from the applications folder.

    The nib file is the visual part of the user interface, so it has either got damaged or gone missing, which (unless you have been moving things around) is a little bit worrying.
    I would suggest
    make sure that you have a current backup
    run disk utility to check your disk
    if your disk is ok,
    put in your installation disk and do an optional installation of Mail
    download and run the latest combo upgrade

  • How do I remove an icon from launchpad that does not have an x? The program has already been deleted from the applications folder.

    The program has already been deleted from the applications folder, but I cannot drag the ice into the trash.

    Try resetting Launchpad.
    Launchpad Reset

  • How do I delete videos and pictures from the iphone folder called "phone"?

    If I go to albums in the pictures app I have a folder called "phone". I want to clear up some space and delete pictures and videos from there, but there is no option "delete". These pictures are not in the icloud, but seem to be stored on the phone itself. I tried to access this folder through itunes and iphoto, but still n possibility to delete them. is there any way to delete those without flattening the whole thing?
    Thanks!

    It is synced you have to have the computer to do it.

  • How to remove an app icon from Launchpad but not uninstall it without remove it from the Application folder?

    Anyone can help? Thanks!

    Move it into a folder or a page you don't use.
    You could likely edit the database if you understand SQL, but I dont' know if it gets rebuilt periodically.
    But, there is no UI to hide/remove items from Launchpad.

  • Does anyone know how to password protect Mail  from the applications folder

    I know you can password protect with a screensaver, is that the only way?

    That is simply because you have checked an option to remember the password. Open Mail preferences, click on the Accounts icon in the toolbar. In the dialog under your username you should see your password (not displayed.) Remove the password entry. From now on Mail will prompt for a password before attempting to fetch mail. This does not mask the Inbox in any way but it does prevent anyone from getting new mail without a password. There is no direct way to actually password protect the entire Inbox.
    I'm still not clear as to why you need to do this or what specifically you want to accomplish. I don't know if simply logging out of your account when you aren't by the computer would not satisfy your security need or requiring a password to wake up the computer via the screensaver. Maybe you could explain things more to us.

  • Entourage open from dock opens a new message screen. If I open it from the application window it open to my inbox as normal. Just since upgrading to Mavericks.

    Since upgrading to Mavericks, when I open Entourage from the dock it opens the program and opens a new message window. Very annoying. If I open it from the application folder it opens to my inbox like it always has. Any ideas?
    Thanks
    Dave

    the problem has been solved for me following the process :
    1 -close entourage
    2 - start and follow the complete reconstruction of the entourage database ;
    3 - in the "entourage" menu, disable "office reminds" or "office recall" (i don't know the exact name because my entourage is in french)
    For me it has worked. when i click on the dock entourage shortcut it opens without showing the new message windows at start.

  • HT1751 I want to copy the songs that are in my ipod in to an external hard drive and not from a itunes folder in my computer.

    I want to copy the songs that are in my ipod in to an external hard drive and not from the itunes folder in my computer (the reason being is that the songs in itunes folder are not to my taste. Please help?)
    I have the orignal ipod 120gb
    Many thanks.
    Afzal

    Bare in mind that Sync is only oneway, from PC to your device. Unless you have the same music on your PC, iTunes is going to wipe out what you have on your device if you are syncing to a new library.
    You can only transfer Purchased music over to Itunes on your PC.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
    As for you own music, you may have to use a third party software. A good Free one is called Sharepod which you can download from Download.com here:
    http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2

  • I cannot install an application in the Applications folder without removing it first

    For some time now, I have noticed that I cannot install an application into the application folder without first removing it from the folder. If I try to install it by dragging the icon to the application folder, I get a warning that the application can't be moved because the folder "Applications" can't be modified. I click on authenticate and enter the root username and password. I am warned that the application already exists in the location. I am asked if I want to replace the item. The options presented are "Keep both files", "Stop", and "Replace". I choose "Replace". I am then prompted for an administrator's name and password. I enter "root" and the root password. I then get this lengthy error message:
    The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again.
    I checked the permissions and "locked" was already deselected. The permissions grant my regular user read and write permissions, "staff" read-only, and "everyone" read-only. If I add "admin" with read and write permissions, nothing changes, i.e. I get the same error. If I try to enter my user credentials, they are rejected. My user is not an admin user. Previously, when I enterered the root username and password, the operation would complete successfully.
    Now if I first remove the application from the Applications folder, then drag the application to the folder, I am prompted for an administrator's name and password. When I enter it, the application is copied successfully.
    I have tried fixing file and directory permissions from the disk utility, but that doesn't fix the problem.

    When you say, "locked" was already deselected, I take it that you mean the small icon at the bottom right of the Get Info window displayed an open lock picture.
    Have you tried locking it, then unlocking it again?  I expect you will be able to lock it by simply clicking on the open lock icon, but to unlock it again you will need to supply an Admin password.
    Odd that DU didn't fix it.  That would be my first thought also.  Suggest trying it again, if you haven't already done so.
    Speaking of DU, have you verified your HDD?
    My Applications folder permissions read -
    System          Read and Write
    admin           Read and Write
    everyone      Read only
    Message was edited by: El Deanio

  • Modifying the ownership of the content of the Applications folder ...

    Hi,
    Over time applications where installed by drag and drop, from either admin or non-admin user. Overtime admin user became non-admin user or vice-versa. Finally overtime the Applications folder's ownership gets really mixted up.
    Is it a good idea to modify the ownership of the Applications folder's content ? By content I mean modifying the ownership of all folders and content inside the Applications folder ?
    If yes, what sould be the permission/ownership of all the Applications folder's content ?
    Thanks in advance.
    Robert Lespérance

    Don't change the ownership/permissions of the Applications folder itself, nor of any Apple applications.
    Apple applications' permissions are owner:root read+write, group:admin read+write, and others:read only. As for third party applications that install by drag and drop: typically they are read+write for the user that installed them, and read only for all others. From a functional standpoint, the discrepancy is really not a big deal. But if you want to change everything so that third party apps' permissions match Apple apps' permissions, enter these Terminal commands while logged in to an admin account:
    sudo chown -R root:admin /Applications/*
    sudo chmod -R ug+rwX /Applications/*
    It is generally good to log in to an account where the user does not have write access to applications; because a malware could modify the app without the user's knowledge in such a case. For this reason it is a good idea to use a non-admin account for everyday use, and only log in to the admin account when a certain task requires it.

  • Modifying the ownership of the Applications folder's content

    Hi,
    Over time applications where installed by drag and drop, from either admin or non-admin user. Overtime admin user became non-admin user or vice-versa. Finally overtime the Applications folder's ownership gets really mixted up.
    Is it a good idea to modify the ownership of the Applications folder's content ? By content I mean modifying the ownership of all folders and content inside the Applications folder ?
    If yes, what sould be the permission/ownership of all the Applications folder's content ? admin
    Thanks in advance.
    Robert Lespérance
    Robert Lespérance

    Hi Robert,
    There are 3 Rights/Permissions on each, depending who you want to be able to use them & how.
    Most of My Apple APPs are...
    Owner = system = Read & Write
    Group = admin = Read & Write
    others = Read Only

  • My Preview icon is locked in the dock; when I click on the Preview icon in the Applications folder, it tells me Preview is no longer open. How do I re-open the program?.

    Preview has sudden;y quit working on my 13" Macbook with OSX Yosemite 10.10.2. It is stuck in the dock with a black dot below the icon suggesting it is open but it is not active. When I try to re-open Preview from the Applications folder on my hard drive it tells me Preview is no longer open. How do I re-open it?

    Log out or restart the computer.

Maybe you are looking for