Acrobat 8 crashes InDesign

Running InDesign CS3 on Windows Vista Ultimate for 3+ months now, no problems except once when I tried to install an update, ID wouldn't start up after that, I had to uninstall and reinstall it (needless to say I haven't installed any more updates, and it has stopped asking me).
This afternoon I installed Acrobat 8 Pro. All I really want is Distiller so I can build a booklet (print to PS then distill to PDF). (In PageMaker you could build a booklet as a file.) After installing Acrobat 8 I successfully distilled to PDF an existing PS printed from InDesign's Print to Booklet.
Then I started up InDesign to do more work and it crashed. It crashes about 30 seconds after starting, even if I don't open a file or touch anything. The error is always: Exception code: C0000005 ACCESS_VIOLATION...
Adobe tech support was no better than I could tell myself. "Well, it could be a problem with Acrobat... Or it could be a problem with InDesign... or, with Windows... or with your user account..." Apparently this is not a known issue.
I tried repairing the InDesign and Acrobat installations through Control Panel. I also tried renaming the InDesign Preferences and Script files as one troubleshooting doc suggested, the only effect was that InDesign then crashed at the splash screen instead of starting up at all. I tried starting in Safe Mode, same crash. I also tried completely uninstalling and reinstalling InDesign, but same crash.
I finally uninstalled Acrobat, and now InDesign is working fine again.
However I still would like to use Acrobat since I paid for it. Has anyone experienced this or has any suggestions?
Theano

A basic guide to using Migration Assistant.
http://discussions.apple.com/thread.jspa?threadID=435350&tstart=0
bottom line: don't migrate applications, PPC to Intel are different platforms and can result in crashes, sluggish performance (molasses).
I would backup and then erase and start over and only import things from your home folder Library and strictly data, so you don't bring over and alter the system libraries. Then do fresh install of any application that isn't just "drag and drop install."

Similar Messages

Why does Acrobat crash every time I try to organize form fields?

I am working on an 18 page pdf that was created in InDesign. I am copying and pasting fields from an existing document to retain importability. Every time I drag a field to a new location in the field menu, Acrobat crashes. Any idea how to fix this? My software is up-to-date, and I am working on a Retina display MacBook Pro hooked up to a Thunderbolt display. I have had nothing but issues with Acrobat since upgrading to Creative Cloud. I know that there were issues a few months ago with Acrobat & the Retina display MBPs....does this have anything to do with that?

As a test, try the following preferences:
Acrobat > Preferences > Forms > Automatically adjust tab order when modifying fields [Deselect]
and:
Acrobat > Preferences > Forms > Show field preview when creating or editing form fields [Deselect]
So deselect if either are selected. No guarantees, but it's something to try.

[CS3 JS] event crashes InDesign

Scripting ladies and gentlemen,
I'm working on this event script that searches for linked PDF files and
lets the user copy/relink them. Using the afterOpen eventListener however
crashes InDesign no matter what I do. This is also the case with
beforeClose. It appears that my function cnvrtPDFlnk is causing the crash
(I'm able to alert succesfully with the afterOpen event if I //-comment
the cnvrtPDFLnk(myDocument)).
Do one of you scripting gurues have a tip?
#targetengine "session"
main();
function main() {
   app.addEventListener("afterOpen", myEventFunction, false);
function myEventFunction(myEvent) {
   var myDocument = myEvent.parent;
   var label = docLabel(myDocument, "PDFCheck");
   if(label) {
      //myEvent.stopPropagation();
      //myEvent.preventDefault();
      exit();
   else {
      cnvrtPDFLnk(myDocument);
function docLabel(myDocument, key) {
   var hasLabel = (eval(myDocument.extractLabel(key))?true:false);
   return hasLabel;
function cnvrtPDFLnk(myDocument) {
   var graphics = myDocument.allGraphics;
   var link; var linkExt; var linkType; var linkPath; var linkPageRef; var myConfirm; var myFolder; var myFile; var myOrgPath;
   var myLinkObjects = [];
   for (var i = 0; i < graphics.length; i++) {
      link = graphics[i].itemLink;
      linkExt = link.filePath.split('.').pop().toLowerCase();
      linkType = link.linkType.toLowerCase();
      if (linkExt == 'pdf' || linkType.match('pdf') != null) {
         link.show();
         if(myConfirm= confirm(link.name+"\nDo you want to convert this link?")?myLinkObjects.push(link):alert("Link skipped!\n"+link.name));
   if (myLinkObjects.length > 0) {
      myFolder = Folder.selectDialog("Point me to a hotfolder..");
      copyLink(myLinkObjects, myFolder); // run copyLink function - copies links according to myfolder
      if(myConfirm = confirm("Do you want to relink now?")) {
         reLink(myLinkObjects); // run reLink function - relinks according to myFile dialogue
         app.menuActions.item("Fit Page in Window").invoke();
         app.menuActions.item("First Page").invoke();
   myDocument.insertLabel("PDFCheck", "true");
   }// no links
}// end cnvrtPDFLnk
Best regards,
Rasmus

Hi Rasmus,
Here is an example of scripted plug-in — very simple yet useful for me.
Its goal is to check color settings in InDesign and Photoshop after a document opens. We use two profiles at work: one for the main part of our magazine and another profile for its cover and the inset for another magazine. Sometimes, although rarely, we forget to switch on the correct setting.
That's where the plug-in comes to the aid. After a document opens it checks if the file name contains certain characters – e.g. if file name starts with "Obl_" that means that this is a cover and the script checks the color settings, if they are not correct it gives warning.
Here is short description of how to do it:
Create a new scripted plug-in project from APIDTemplate.indd file.
Open APID panel
Enter 'docLoaded' into Event Filter field and press Enter
Here is the script that does the job (the script file is generated in the same folder as indd-file):
if (theItem.eventCode == "docLoaded") {
   var gKasmyDoc = app.activeDocument;
   var gKasDocumentName = app.activeDocument.name;
   KasCheckProfile();
   KasinfoFromPS();
function KasCheckProfile(){
   var myIssueNumber = parseInt(gKasDocumentName.substr(2, 3));
   if (gKasDocumentName.substr(0, 2) == "Q_" && myIssueNumber >= 730 && myIssueNumber <= 999 && gKasDocumentName.match("_Vshivka") == null){
      if (app.colorSettings.workingSpaceCMYK != "ISO Web Coated"){
         alert("Внимание! Для газеты должен использоваться провиль \"ISO Web Coated\", а установлен. — " + app.colorSettings.workingSpaceCMYK);
   if (gKasDocumentName.substr(0, 2) == "Q_" && myIssueNumber >= 730 && myIssueNumber <= 999 && gKasDocumentName.match("_Vshivka") != null){
      if (app.colorSettings.workingSpaceCMYK != "ImationMatchprn175lpi_avr.icc          "){
         alert("Внимание! Для вшивки должен использоваться провиль \"ImationMatchprn175lpi_avr.icc\", а установлен. — " + app.colorSettings.workingSpaceCMYK);
   else if (gKasDocumentName.substr(0, 4) == "Obl_"){
      if (app.colorSettings.workingSpaceCMYK != "ImationMatchprn175lpi_avr.icc          "){
//         alert("Внимание! Для обложки должен использоваться провиль \"ImationMatchprn175lpi_avr.icc\", а установлен. — " + app.colorSettings.workingSpaceCMYK);
         if (confirm("Внимание! Для обложки должен использоваться провиль \"ImationMatchprn175lpi_avr.icc\", а установлен. — " + app.colorSettings.workingSpaceCMYK)) {
            app.colorSettings.cmsSettings = "Listovaya Mashina";
function KasinfoFromPS() {
   var bt = new BridgeTalk;
   bt.target = "photoshop";
   bt.body = "app.colorSettings;"
   bt.onResult = function(resObj) {
      var myResult = resObj.body;
      KascheckPsColorSettings(myResult);
   bt.send();
function KascheckPsColorSettings(myColorSettings){
   var myIssueNumber = parseInt(gKasDocumentName.substr(2, 3));
   if (gKasDocumentName.substr(0, 2) == "Q_" && myIssueNumber >= 730 && myIssueNumber <= 999 && gKasDocumentName.match("_Vshivka") == null){
      if (myColorSettings != "ISO Web Coated"){
         alert("Внимание в Photoshop! Для газеты должен использоваться провиль \"ISO Web Coated\", а установлен. — \"" + myColorSettings + "\"");
   if (gKasDocumentName.substr(0, 2) == "Q_" && myIssueNumber >= 730 && myIssueNumber <= 999 && gKasDocumentName.match("_Vshivka") != null){
      if (myColorSettings != "Listovaya Mashina"){
         alert("Внимание в Photoshop! Для вшивки должен использоваться провиль \"ImationMatchprn175lpi_avr.icc\", а установлен. — \"" + myColorSettings + "\"");
   else if (gKasDocumentName.substr(0, 4) == "Obl_"){
      if (myColorSettings != "Listovaya Mashina"){
         alert("Внимание в Photoshop! Для обложки должен использоваться провиль \"ImationMatchprn175lpi_avr.icc\", а установлен. — \"" + myColorSettings + "\"");
You can put your own stuff into the script:
if (theItem.eventCode == "docLoaded") {
// do your stuff here
And finally generate the plug-in.
Kasyan

Acrobat crashes when closing a document.

I have developed a simple Acrobat Addin, which adds a menu item and a toolbar button. The active document will be closed when this menu item or toolbar button is clicked.The document is closed using the function "AVDocClose".
Acrobat crashes when AVDocClose is invoked from toolbar button and works fine when invoked from menu item. This happens only when "Show each document in its own window" is checked and in the version 8.0 Professional. Works fine in 7.0. The crash has occured in Acrobat.dll.
Is this crash a known Acrobat issue in 8.0?
OS : Windows XP
Thanks,
Partha

The only plug-ins installed are the default ones that came installed with Acrobat. All of these are developed by Adobe, so i'm assuming your are not referring to these as "3rd party". All custom plug-ins have been uninstalled with the exception of the Stamper sample to test this theory. Quite literally this can be reproduced by adding the following code to the "ToolActivate" method in StamperUI.cpp. This is the method that is wired into both the MenuItem and Button click events by default in this sample. When this code is executed by a MenuItem event, no issue at all. When this code is executed by a button click event, an exception is thrown from Acrobat.exe. Note that the exception is not thrown from the ToolActivate method, it is thrown at some point after this method completes.
AVDoc avDoc = AVAppGetActiveDoc();
if (avDoc != NULL)
AVDocClose(avDoc, true);
As you can see, no objects are being acquired in this code. If AVDocClose is not executed, no issues at all. Although that goes against what i am attempting to do (as a result of a Button click, i need to be able to close the AVDoc).
Any thoughts as to root cause of this issue?
Karl, i really appriciate your assistance! Thanks.

Acrobat crashes whenever adding text

This occurs whether there is a text box to be filled in or using the add text function. There may be other things also crashing it but this is the biggest issue for me on my Mac host system. If I open the same documents in a Windows VM using Reader, I can enter text without difficulty.
Mac 10.8.4
Acrobat XI Version 11.0.03
Here's some of the error message displayed:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminate called throwing an exception
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                  0x929d3a6a __pthread_kill + 10
1   libsystem_c.dylib                       0x96905b2f pthread_kill + 101
2   libsystem_c.dylib                       0x9693c4ec abort + 168
3   libc++abi.dylib                         0x94e1a7e0 abort_message + 151
4   libc++abi.dylib                         0x94e18249 default_terminate() + 34
5   libc++abi.dylib                         0x94e18289 safe_handler_caller(void (*)()) + 13
6   libc++abi.dylib                         0x94e182f1 std::terminate() + 23
7   libc++abi.dylib                         0x94e193e6 __cxa_throw + 110
8   com.adobe.linguistic.LinguisticManager          0x14054a46 0x1404e000 + 27206
9   com.adobe.linguistic.LinguisticManager          0x1405dabb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
10 com.adobe.AcrobatPlugin.Spelling          0x1340b733 0x133d0000 + 243507
11 com.adobe.AcrobatPlugin.Spelling          0x1340b05e 0x133d0000 + 241758
12 com.adobe.AcrobatPlugin.Spelling          0x1340affb 0x133d0000 + 241659
13 com.adobe.AcrobatPlugin.Spelling          0x13400acb 0x133d0000 + 199371
14 com.adobe.Acrobat.framework             0x00286b29 0xda000 + 1755945
15 com.adobe.Acrobat.framework             0x0028666a 0xda000 + 1754730
16 com.apple.CoreFoundation                0x9743c406 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
17 com.apple.CoreFoundation                0x9743bda5 __CFRunLoopDoTimer + 709
18 com.apple.CoreFoundation                0x97420bb2 __CFRunLoopRun + 1842
19 com.apple.CoreFoundation                0x9742001a CFRunLoopRunSpecific + 378
20 com.apple.CoreFoundation                0x9741fe8b CFRunLoopRunInMode + 123
21 com.apple.HIToolbox                     0x9017ff5a RunCurrentEventLoopInMode + 242
22 com.apple.HIToolbox                     0x9017fbf5 ReceiveNextEventCommon + 162
23 com.apple.HIToolbox                     0x9017fb44 BlockUntilNextEventMatchingListInMode + 88
24 com.apple.AppKit                        0x9070f93a _DPSNextEvent + 724
25 com.apple.AppKit                        0x9070f16c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
26 com.apple.AppKit                        0x907055cc -[NSApplication run] + 855
27 com.adobe.Acrobat.framework             0x000e38b0 0xda000 + 39088
28 com.adobe.Acrobat.framework             0x000e1ff3 RunAcrobat + 307
29 com.adobe.Acrobat.Pro                   0x000d3ed5 main + 91
30 com.adobe.Acrobat.Pro                   0x000d3e71 start + 53

I'm having a similar issue. Every third or fourth time I save after adding text Acrobat crashes with no meaningful reason (at least none in the crash message)...even though the added text is saved. I'm working through trying different text settings to see if there is a problem there. I'll post what I find.

Acrobat crashes when extracting pages

Version Adobe Acrobat X 10.1.12
When extracting and emailing pages from a pdf multiple times, Acrobat crashes. Here is the process:
1. Open pdf
2. Tools -> Pages -> Extract
3. Select any number of pages -> delete after extracting -> Yes at prompt
4. In the extracted page(s) pdf, Share -> Send Files -> Attach to Email -> Attach
5. Default email app opens -> Send email
6. Close extracted page(s) pdf without saving.
7. Go back to original pdf
8. Try to repeat steps 1-6.
The Acrobat crashes every time at step 4 on the 2nd extraction and email. As soon as the share button is pressed (or using File -> Attach to Email), Acrobat crashes with the below error code.
I have tried multiple different pdfs from different sources (i.e. downloaded from the web, scanned from a printer, generated from a word doc, etc.) as well updating Acrobat, uninstalling and re-installing (using the cleaner tool in between) and repairing install. The issue happens on multiple machines, all running Win 7 Pro, and there are no add ins installed.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 10.1.12.15
Application Timestamp: 54084723
Fault Module Name: Acrobat.dll
Fault Module Version: 10.1.12.15
Fault Module Timestamp: 540856d6
Exception Code: c0000005
Exception Offset: 00893320
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

My scanner cables never become disconnected, by the way (as the 2nd error message suggests).

CS2 Javascript crashing InDesign works as 2 parts and in CS3.

I have a script which works fine in CS3 but when I set it up in CS2 I found it was crashing InDesign. I've tried to cut it down to the minimum and set the 2 parts as functions.
The first function makeMyslug create a new layer called slug and then some text frames on all master pages, with details about the document. The second function printMyslug prints all pages to postscript and adds a page number to the postscript file.
If I have a document open and run each of the functions separately all is well. If I try and run both function in one go InDesign crashes. The script seems to crash InDesign once the printing process begins.
NOTE for this example to work you will need to have a document open and make sure there are no blank pages. I'll post in as a reply so that it can be copied if anyone is able to help me out.
Any suggestions would be greatly appreciated.

//Here is the script.
var mySluglay, myBlueBlk, mySlugChr, mySlugPar, myPageNo, myTitle
myPageNo = 1;
myTitle = "Test";
myDocument = app.activeDocument;
function makeMyslug(){
//Create a layer for the slug items.
mySluglay = myDocument.layers.item("Slug");
if (mySluglay == null){
mySluglay = myDocument.layers.add({name:"Slug"});
//Create a blue background color.
myBlueBlk = myDocument.colors.item("BlueBack");
if (myBlueBlk == null){
myDocument.colors.add({name:"BlueBack", model:ColorModel.process, colorSpace:ColorSpace.cmyk, colorValue:[100, 60, 0, 0]});
//Create a cahr style.
mySlugChr = myDocument.characterStyles.item("SlugChar");
if (mySlugChr == null){
myDocument.characterStyles.add({name:"SlugChar", appliedFont:"Arial"});
//Create a para style.
mySlugPar = myDocument.paragraphStyles.item("SlugPar");
if (mySlugPar == null){
myDocument.paragraphStyles.add({name:"SlugPar"});
// Set units to mm.
app.activeDocument.viewPreferences.horizontalMeasurementUnits = MeasurementUnits.MILLIMETERS
app.activeDocument.viewPreferences.verticalMeasurementUnits = MeasurementUnits.MILLIMETERS;
with(myDocument.documentPreferences){
//Slug
slugBottomOffset = "20";
slugTopOffset = "20";
slugInsideOrLeftOffset = "0";
slugRightOrOutsideOffset = "0";
//Set the documents ruler origin to page origin. This is very important
//--if you dont do this, getting objects to the correct position on the
//page is much more difficult.
myDocument.viewPreferences.rulerOrigin = RulerOrigin.pageOrigin;
//Create the slug details on all master pages.
with(myDocument.masterSpreads.item(0)){
myDocument.pages[0].appliedSection.continueNumbering = false;
myDocument.pages[0].appliedSection.pageNumberStart = parseInt(myPageNo);
var myDetails = "Title: "+myTitle;
var myPageWidth = myDocument.documentPreferences.pageWidth;
var myPageHeight = myDocument.documentPreferences.pageHeight;
mp = app.activeDocument.masterSpreads.everyItem().pages.everyItem().getElements();
for (i = 0; i < mp.length; i++){
var myTitleBox = mp[i].textFrames.add(myDocument.layers.item("Slug"), undefined, undefined, {geometricBounds:[myPageHeight+6,10,myPageHeight+14, myPageWidth-10], contents:myDetails});
myTitleBox.label = "Title";
myTitleBox.textFramePreferences.verticalJustification = VerticalJustification.bottomAlign;
myTitleBox.parentStory.paragraphs[0].appliedCharacterStyle = "SlugChar";
myTitleBox.parentStory.paragraphs[0].appliedParagraphStyle = "SlugPar";
myTitleBox.parentStory.fillColor = myDocument.swatches.item("Paper");
myTitleBox.parentStory.pointSize = 10;
myTitleBox.bringToFront();
myTitleBox.textFramePreferences.ignoreWrap = true;
myTitleBox.textFramePreferences.textColumnCount = 1;
var mycount = app.activeDocument.masterSpreads.item(0).pages.item(0).textFrames.item("Title");
var myBlueBlock = mp[i].textFrames.add(myDocument.layers.item("Slug"), undefined, undefined, {geometricBounds:[myPageHeight+6, 8,myPageHeight+20, myPageWidth-8]});
myBlueBlock.label = "BlueBlock";
myBlueBlock.fillColor = "BlueBack";
myBlueBlock.textFramePreferences.verticalJustification = VerticalJustification.bottomAlign;
myBlueBlock.sendToBack();
var myWhiteBlock = mp[i].textFrames.add(myDocument.layers.item("Slug"), undefined, undefined, {geometricBounds:[myPageHeight+14.5, 9,myPageHeight+19, myPageWidth-9]});
myWhiteBlock.label = "WhiteBlock";
myWhiteBlock.fillColor = myDocument.swatches.item("Paper");
var myPageNoBox = mp[i].textFrames.add(myDocument.layers.item("Slug"), undefined, undefined, {geometricBounds:[myPageHeight-5, 10, myPageHeight+18, myPageWidth-10]});
myPageNoBox.label = "PageNo";
myPageNoBox.insertionPoints.item(0).contents = SpecialCharacters.autoPageNumber;
myPageNoBox.insertionPoints.item(0).contents = SpecialCharacters.emSpace;
myPageNoBox.insertionPoints.item(0).contents = "Page No";
myPageNoBox.parentStory.paragraphs[0].appliedCharacterStyle = "SlugChar";
myPageNoBox.parentStory.paragraphs[0].appliedParagraphStyle = "SlugPar";
myPageNoBox.textFramePreferences.verticalJustification = VerticalJustification.bottomAlign;
myPageNoBox.textFramePreferences.ignoreWrap = true;
myPageNoBox.textFramePreferences.textColumnCount = 1;
//print function
function printMyslug(){
alert("Start print process.");
myDocument.printPreferences.printer = Printer.POSTSCRIPT_FILE;
myDocument.printPreferences.ppd = PPDValues.DEVICE_INDEPENDENT;
for(var myCounter = 0; myCounter < myDocument.pages.length; myCounter++){
myPageName = myDocument.pages.item(myCounter).name;
myDocument.printPreferences.pageRange = myPageName;
//The name of the exported files will be the base name + the page name + ".pdf".
//If the page name contains a colon (as it will if the document contains sections),
//then remove the colon.
var myRegExp = new RegExp(":","gi");
myPageName = myPageName.replace(myRegExp, "_");
myFilePath = "/c/idjavascript/test_" + myPageName + ".ps";
myFile = new File(myFilePath);
document.printPreferences.printFile = myFile;
try{
myDocument.print(false);
catch(e){
alert("Page "+myPageName+" may be blank plesae check.");
//call the makeMyslug function
makeMyslug();
//call the printMyslug function
printMyslug();

CS3: Period in findWhat crashes InDesign

This code crashes InDesign CS3:
app.findTextPreferences.findWhat = ", .";
app.changeTextPreferences.changeTo = ".";
app.changeText();
This works fine:
app.findGrepPreferences.findWhat = ", \\.";
app.changeGrepPreferences.changeTo = ".";
app.changeGrep();
Hope this helps someone.
Walt

Sadly, CS3 may crash on virtually any scripted search/replace. I had it crash on double quotes, tabs, and even spaces. Usually, moving the specific s&r from regular to GREP or the other way around clears it for that offending file only.
The symptom seems connected to a specific file (as it may always fail on one and never on another), but saving as INX and re-loading never cleared it up for me. As it is quite a hassle to find the exact code it crashes on this time (with intermittant crashes on each new try), I usually shrug and do my replaces from memory. After all, it's just a few hundred of'em.

Acrobat Crashes when converting PDF to .png

I've been having a problem for a while now. I'm using Adobe Acrobat 8.1 Pro and when I try to convert PDF to .png, acrobat crashes. It doesnt let me do it and I´ve been trying with different documents. Anyone with the same problem? It would help me a lot if you have a solution. Thanks

Hey,
You might try reducing the size of the PDF file and then convert to .png.
Also, please check for updates for Acrobat 8 and try repairing.
Let me know if this helps.
Regards,
Anubha

Acrobat crashing with DeviceN

Acrobat crashes when I try and print, my crop marks are set to DeviceN? Is that no longer supported? We have tried 8, 9, X both on Mac and PC.

I uploaded, but I am not sure how to "share". Here is a link to our file transfer system that will allow you to open the PDF.
http://www.firespring.com/file_download/4f6a7301-768d-4b3b-83e4-7d9833203a81

Crashes InDesign on saving document

Hello All,
I am facing a unique problem for all my plugins under CS5, which are create from Scratch or which are ported. If I try to save my document after i create a new frame on the document or move or resize the existing frame on the document it crashes InDesign.
Initially I thought it might be my mistake and I might not be passing the proper commands. But later I tried on a sample plugin, which created a new frame with Layout helper and tried to do Save / SaveAs document using LayoutHelper. It still crashed.
Has anyone faced this type of problem. How can I resolve this problem. Can some one please help.
Thank you all in advance.
Regards
Farzana.

Hi,
I am trying on Released version of InDesign.
Thanks
Regards
Farzana.

Acrobat crashes if advanced search is invoked

Hi,
we deploy adobe acrobat 9.4.x via administrative installation point and gpo on win7-clients.
Last time we've registered, if users call advanced search, acrobat crashes:
Eventlog-Message:
=====================================================================
Name der fehlerhaften Anwendung: Acrobat.exe, Version: 9.4.2.220, Zeitstempel: 0x4d467491
Name des fehlerhaften Moduls: Acrobat.dll, Version: 9.4.2.220, Zeitstempel: 0x4d463796
Ausnahmecode: 0xc0000409
Fehleroffset: 0x005f14b0
ID des fehlerhaften Prozesses: 0xee0
Startzeit der fehlerhaften Anwendung: 0x01cbd35bcd769257
Pfad der fehlerhaften Anwendung: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Pfad des fehlerhaften Moduls: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.dll
=====================================================================
Anyone an idea?
Klaus

Hi everybody,
I got an idea for a workaround myself - to answer my own question:
Create an extra view object attribute. Let's name it E_IS_NULL. The corresponding SQL column is a DECODE based on column E as illustrated below:
..DECODE(E, NULL, 'Y', 'N') E_IS_NULL ...
Then I can define that attribute with search allowed - and users can query records where that column is 'Y'.
Best regards,
Søren Moss

Acrobat crashed and i lost all document level javascript

Hi, while working with acrobat professional 9 i got an error messages and acrobat crashed. I had 300 lines of javascript code on document level and after i reopened the pdf document it wasn't there even though i had been saving the document many time before the error ccurred. Any idea how can i retrieve that javascript back? And why did it all disappear?

Thank you very much for your reply but I already tried this and it didn't work. I will try to review all the sites visited over several months of which these tabs were accumulated . What a big hassle. I do notice that Firefox has crashed fairly often . Its just in the past I was able to retrieve my open tabs. I may go back to Internet Explorer. Thanks again for you help.

Textframe crashing InDesign...??

I'm breaking a bunch of documents out of their textframes. I'm basically taking a bunch of objects that have been placed into one textframe and I'm placing them into individual ones. Essentiallly I get the paragraph outlines, and copy the correlative contents into it. There's been a lot of exception handling etc. that I've had to deal with, but for the most part its gone smoothly. Then I stumble into this:
OS_PopupWindows: InDesign.exe - Application Error
The instruction at 0x71482357 referenced memory at 0x171d9000. The memory could not be read.
I feel like that means something is corrupted, but don't really know. The application isn't particularly informative of why it's crashing... I'm sure this means something to a machine. I suppose this is a nice crash in the sense that I get any information at all.
Is it possible for a single textframe to be somehow "corrupted"? Otherwise any ideas on how this type of thing could happen? Anything at this point would help. Every other document processes fine without crashing InDesign. Ultimately it might be a matter of simply laying it out from scratch...
A brief summary of some of the testing I've done to try and isolate the problem:
1) Checked to see if any of the objects were locked and if so I unlocked them.
2) Tried removing the paragraphs one at a time, I found that a paragraph containing a graphic would crash if I removed it.
3) If I duplicate the textframe, its duplicate behaves "normally" in the sense I can move it around or remove it without experiencing a crash, however even with a duplicate attempts to remove the original crash the application.
4) Checked if the textframe was anchored... it's not.

Ok, ho capito dove è il problema. Cambia i dizionari in Proximity, e togli Hunspell. Ero quasi certo fosse un problema di dizionario.. ed in effetti è quello.
Ne approfitto per ricordarti che esiste anche un gruppo italiano di InDesign..
https://www.facebook.com/groups/indesignusergroupit/
Leonardo Agosti
AdobeGuru
PS.. for the english people reading this conversation, the problem is in the HUNSPELL dictionary. Changing it in the preferences and choosing the old (and wise) Proximity, InDesign doesn't crash.

Acrobat and InDesign CS5 file issue

Hi everyone...
My issue is that Acrobat won't or can't convert InDesign CS5 files. It opens Illustrator and Photoshop and converts them to pdf's but not InDesign.
I've tried everything. I've even tried Adobe tech help. No luck. It was a relatively easy procedure in CS4, not to mention a time saver.
Is there someone that knows how to resolve this? Please help as I'm desperate to avoid having to convert all my InDesign files one at a time.

Hi Matthew-
Our workflow often involves combining multiple IND files into a pdf. With CS4, we merely opened acrobat, clicked "Merge Files into a Single PDF" and dropped in the indesign files we wished to combine. Presto- we had one PDF with all IND files put together without having to go through indesign.
In response to your post, I only have CS5 installed, and it seems as though Acrobat doesn't recognize ID CS5 as a program at all. I believe I am current on all InDesign and Acrobat 9 updates to date - I'm running InDesign7.0.2 and Acrobat 9.3.4.
When trying to open IND files through Acrobat, Acrobat launches and gives an error message that states: "Please select a file created by an application that resides on your computer."
Acrobat can't call InDesign CS5 to open at all. Could this be because Acrobat was not updated along with the CS5 suite and therefore doesn't recognize the new CS5 Indesign files?
I read another blog that mentioned it could be a registry problem- they ran CCleaner and ran the registry fix. Then uninstalled and reinstalled both Acrobat and Indesign. What are your thoughts on this method? It's hard for me to try this on my own, as it requires an administrative login- our IT department has us locked out. I would like another opinion before I ask them to help.
Do you forsee a fix from Adobe in the future?
Thanks for your help!
-Julie

Uploading article crashes InDesign

I am in CS6 and when I upload an article it crashed InDesign. So far out of 32 articles in this folio, this is the only one that crashes. Any ideas?

Hello Alistair,
I'm facing the same problem in terms of uploading an article. Is there any way of testing this? I've got a multi-state layer (about 43 states) with separate links within one state and checking them one-by-one isn't very feasible. Alternatively, is there any way of manually uploading an article (not through Folio Builder panel)?
Any help is appreciated!
Thanks!

Acrobat 8 crashes InDesign

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