Acrobat 8 crashes - Reading Untagged Document & Preferences Menu

Hey everyone.
I have installed Adobe Acrobat 8 (8.2.1) Standard on my Win 7 (32-bit) laptop. It was working ok for a short while but when I open a PDF I have a pop-up come up "Reading Untagged Document" and the whole program crashes shortly after. Also I have noticed that when I go to the Preferences menu (edit>preferences) the program crashes shortly after the preferences menu displays.

THis is a copy of a post by Rich1UK it worked for me. it is a workaround though, not a true solution. i hade the same issue moving from vista 32 to Windows 7 64.
Hey everyone. I have been having trouble with Acrobat 8 Standard on Windows 7 32-bit. Version 8.0.0 worked fine but when I try to update from this version I have had a problem. When I open a PDF I have a ‘reading untagged document' popup window open and shortly after the whole program crashes. If open a PDF document when I hold down the shift key the program works fine. However I have also found that if I choose to run the program as an administrator (permanently as an option) it works fine and it no longer crashes. Don’t ask me why but it seems to work. Maybe this can help someone!

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"Reading Untagged Document" but... I don't have a screen reader

A few weeks back, I started getting this dialog every time I open a PDF. "Reading Untagged Document", asking me to set the Reading Order Options.I have no idea what triggered it, but it seems to be something to do with setting up the files for visual assistance or screen readers. I don't have any assistive technologies installed or enabled as far as I know, so this is really annoying.
I see that there is a checkbox to "Always use the settings from Reading Preferences" and don't show the dialog again, but there is no "Don't use assistive options at all" preference, and I am concerned that something is set up wrong and that would just be hiding the problem. Allowing it to continue (and presumably checking the box) takes time to tag the document. I also suspect it is modfiying the fonts a bit and that isn't acceptable, so I don't want this to be the default. I do not see any options anywhere that I can set to turn this off.
I see that several people have described similar problems, but I do not see anyone responding with a fix, or even an explanation of why this comes up all of a sudden.
Two questions:
1) Why does Acrobat think I have assistive technology installed and how can I tell what is triggering this?
2) How can I get Acrobat to always assume "No assistive technology - period."
I have Acrobat Pro 9.4.0 on 64-bit Windows 7 Ultimate.

There is a work-around fix which I found once and had to look up so many times that I did a screen shot and saved the file! This annoyance has been addressed several times, leading to the question: Why doesn't Adobe fix this **&^(*&^U problem in the menus? There is also a "complaint" email address which has also been listed, which is in the quoted fix below. Several of us must have complained; I have. BTW, since the latest update (9/23/10) I have to find and turn off even more files. Here's the fix as I got it from these forums:
"Another option is to disable the plug-in responsible for this:
"Go to C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins
and rename either accessibility.api or readoutloud.api to accessibility.old or readoutloud.old resp.
Doing this means you'll lose the other accessibility/read out loud features, but it will prevent the content preparation message.
Report complaints at: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform"
That said, I have had to look at several other apparently related files, and turn them off, too, to stop the annoying problem. I have also turned off "readoutloud.api" to .bak, and also "makeaccessable.api" which I have also changed to .bak.
End of problem! I LOVE having the intruder stopped, like pulling out a sliver!
Happy computing!

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My computer has Windows 7 Home Premium 64bit and Adobe Reader 9.4.3. When I open up a pdf, a window Reading Untagged Document pops up wanting me to take an action. I have looked at all of the preferences as to how to turn this off and have not found it.
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Unselect the "Confirm before tagging documents" checkbox from the "Reading" preference category.

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Assume this is a new feature added in one of the multitude of updates that I get prompted for? All of sudden today, everytime I open a PDF file from an email, I get the "Reading Untagged Document" pop up that's telling me my document is "untagged and must be prepared for reading". Uhhhh, no it doesn't because I can read.
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There is no way to turn them off as Adobe, in their infinite wisdom, assumes everyone wants to see this as it's part of Assessibilty.
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<your_adobe_installation_path>\Reader\plug_ins\Accessibility.api
<your_adobe_installation_path>\Reader\plug_ins\MakeAccessible.api
<your_adobe_installation_path>\Reader\plug_ins\ReadOutLoud.api
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Getting rid of "Reading Untagged Document" dialog

I scan documents to PDF soley for personal use. What can I do to forever banish the "Reading Untagged Document" dialog:
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@Plumtree
I do found the same symptom in ALi 6.5 and above portal. At first I thought it was browser security settings problem. But after trying Firefox/Opera/Chrome/SeaMonkey/Chrome with no luck, I think it's nothing to do with browser. It should be server side settings or gatewaying issue.
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Accept: text/html,application/xhtml+xml,application/xml;q=0.9,
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Accept-Language: en-us,en;q=0.7,zh-cn;q=0.3
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,;q=0.7*
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Date: Sun, 01 Mar 2009 23:24:26 GMT
Content-Length: 1349
Content-Type: text/html
Cache-Control: private
Set-Cookie: BIGipServerPortal_All_HA=2651456010.20480.0000; expires=Mon, 02-Mar-2009 04:30:17 GMT; path=/
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET, ASP.NET
X-AspNet-Version: 2.0.50727, 1.1.4322
{color:#ff0000}*content-disposition: attachment; filename=PSR1-4656374030.html*{color}
MICROSOFTOFFICEWEBSERVER: 5.0_Pub
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PTGW-STREAMING: Yes
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Hi,
I created a package for Adobe Reader 10.1 which then applies 10.1.3 during install.
I noitced when I open a PDF file on my Citrix servers, I get a message saying I'm opening an untagged document. I also get an message about Accessibility or Assistive Technology.
I didn't see any options in the Customization Wizard for these options.
Since these Citrix servers will be provisioned and we're not saving profiles, users will get this all the time.
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This is probably because Reader detects the presence of assistive technologies on the workstation. See the blog below for workarounds:
http://blogs.adobe.com/dmcmahon/2011/08/19/acrobatreader-how-to-disable-the-reading-untagg ed-document-dialog/

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Adobe Reader 11.0.03 crashes every time I open a PDF. I see the grey box saying Reading Untagged Document then it crashes with the message that Acrobat is not responding. I have Windows 7 Professional. I have tried uninstalling and re-installing several times. What should I do?

Hi,
Could you please let us know if you are using any 3rd party plugin for Adobe Reader? If so, can you please temporarily remove the same and see if you are facing the same issue.
If you are not sure about the same, please do the following:
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2. Ensure that Adobe Reader is not running and delete the entire "Reader" folder
3. Initiate a Repair transaction for Adobe Reader from the Control Panel > Programs and Features.
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http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/Acrobat_Reader_ReleaseNote_ 9.5.5.pdf
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On page 19, in the Acrobat reference manual, ref: in “Document Preferences/Save Settings/Save As Optimizes For Fast Web View Restructures a PDF document for page-at-a-time downloading from web servers.” So my question is, when I save a document as a PDF, is it saved ‘as is’ or saved with its definition losing some of its quality, like after using ‘OCR’, and then the after-effect is clearly noticeable…? Is this action for my end or the end user, whom received the PDF I sent and downloaded it; optimized, restructured…? What is meant by, ‘Restructured’…?

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When I compare 2 documents the progress bar will come up and will not disappear. Eventually the following error will appear
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Hi, I have had a similar problem in Acrobat 10.1.9.22 for *specific files*, and talking to the Adobe tech support, they were also able to reproduce the crash with Acrobat 11 with these files, so it sounds like this bug is definitively not fixed yet.
The bug:
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Instructions for Acrobat X:
For each document, do:
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Reader X 10.1.1 slow Preferences menu

I have Acrobat Reader X installed on both Windows XP SP3 and Windows 7 SP1 machines.
On both scrolling the Edit\Preferences menu is very slow. The options are not directly displayed, but seems to be created and slowly appear.
I already tried to disabled Protect Mode and disabling the Enhanced Security. That didn't work.
Any tips ? Waiting for new version ?

If everything else fails, you may want to try the following:
Run this fix from Microsoft: http://support.microsoft.com/mats/Program_Install_and_Uninstall Uninstall all traces of any versions of Reader.
Download the full installer of Reader from http://get.adobe.com/reader/enterprise/

I have a pc with windows8.1 and it automatically puts download docuements to windows reader and cannot choose adobe acrobat instead or delete windows reader. How to i make adobe acrobat my download default for docuements instead of the windows reader.

I have a pc with windows8.1 and it automatically puts download docuements to windows reader and cannot choose adobe or delete/ get around the reader and the reader is jammed from deletion. How do |I make adobe acrobat my default reader?

Open Acrobat manually and go to Edit - Preferences - General. Click the "Select Default PDF Handler" button and then select Acrobat from the list and click on OK. The next time you open a PDF it will be opened in Acrobat automatically.

Acrobat Reader Error ...There was a problem reading this document(107)...

I created several PDF files from within stored procedure using oracle's PL/PDF package and I email the files, as an attachment, to myself. When I attempt to open a file with a size greater than 100k, I receive an error message of 'There was a problem reading this document(107)'. When I click on ctrl-OK I get 'Error reading xrefx entry' error message. However, if the file size is < 100k, it opens fine. I am using Acrobat Reader version 5.1.0.
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I created several PDF files from within stored procedure using oracle's PL/PDF package and I email the files, as an attachment, to myself. When I attempt to open a file with a size greater than 100k, I receive an error message of 'There was a problem reading this document(107)'. When I click on ctrl-OK I get 'Error reading xrefx entry' error message. However, if the file size is < 100k, it opens fine. I am using Acrobat Reader version 5.1.0.
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Hello!
I have developed a service that appends additional pages to existing PDF documents. Some of the documents the service works on happen to be signed. As the service appends the pages using incremental updates, the signed contents are left untouched. This makes Acrobat 8 and Reader 8 display the signature state as "valid with subsequent changes" which is ok and no one complains about.
Now along come Acrobat 9 and Reader 9, and all of a sudden the signature state is "invalid" which my users do complain about. Telling them that inspecting the signature state details they can see that the signed content still is untouched and the actual change is recognized to be some appended pages, doesn't help either as they in turn forward the documents to their customers who don't accept the documents if the Adobe Reader sais the signatures are invalid.
Does anyone know a way new pages can be added to a signed document without having the new Adobe program versions choke on them?
Even a hint that involves adding some flag to the original unsigned document or the signature itself would help as the users in question can tweak those processes. Due to the nature of the workflow, though, signing unfortunately must happen before my service can add the new pages.
Best regards, Mikel.
By the way, the signatures in question are regular approval signatures, nothing fancy, especially not certifying signatures (which indeed can forbid any changes or at least any changes but some form fill-ins and annotations)...

Hi Fritz,
In the interest of full disclosure, I got the answer to the problem from one of my distinguished colleagues, I'm just the messenger in this case.
The problem is that the form adds some items to the Arzneispezialität / Zusatztext combobox which are there during signing but the form doesn’t remember that it did this on the next form open.
Since this field is included in the MDP+ signature and the field has changed in the re-opened version vs. the signed version, the MDP+ signature becomes invalid.
XFA has a feature that remembers these kinds of things for you but it is turned it OFF. Please open the attached screen shot to see the control in question.
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Steve

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Any ideas??? I really need to redact social security numbers!
Thanks
I'm using windows 7 pro if that helps...

Can't believe I didn't think of that! It worked!
Thanks!

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I have just reinstalled Adobe Acrobat X1 and I can't save any PDF's that are emailed to me. I just get "This document could not be saves. There is a problem reading this document (21)" and then when I click OK i get "insufficient data for image" Help!

More information about this issue can be found here:
https://forums.adobe.com/thread/1672655
A "quick" fix that worked for me was to uninstall Adobe... then download the base install for Adobe Reader 11.0.
Then download each of the individual updates and run them sequentially.
I've installed back up to the last security update which is version 08 and have been able to do normal Save As operations.
You will have to disable automatic updates in order to stay at version 08 until Adobe resolves this issue in a later release.
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
Adobe Reader 11.0 - Multilingual (MUI) installer    AdbeRdr11000_mui_Std
Adobe Reader 11.0.01 update - Multilingual (MUI) installer    AdbeRdrUpd11001_MUI.msp
Adobe Reader 11.0.02 update - All languages    AdbeRdrSecUpd11002.msp
Adobe Reader 11.0.03 update - Multilingual (MUI) installer    AdbeRdrUpd11003_MUI.msp
Adobe Reader 11.0.04 update - Multilingual (MUI) installer    AdbeRdrUpd11004_MUI.msp
Adobe Reader 11.0.05 security update - All languages    AdbeRdrSecUpd11005.msp
Adobe Reader 11.0.06 update - Multilingual (MUI) installer    AdbeRdrUpd11006_MUI.msp
Adobe Reader 11.0.07 update - Multilingual (MUI) installer    AdbeRdrUpd11007_MUI.msp
Adobe Reader 11.0.08 security update - All languages    AdbeRdrSecUpd11008.msp

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