Acrobat 8 crashes when I tru to search
Hi All, I am running Adobe 8 Standard on a Windows Vista Network, all has been good until a few days ago several of our employees can no longer use the search function with out causing Acrobat to crash. When I log on to the computer as a differnt user it works fine. Happening on at least 5 computers, please help.
Is Acrobat installed on a server or on the local machines?
Similar Messages
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Acrobat crashes when closing a document.
I have developed a simple Acrobat Addin, which adds a menu item and a toolbar button. The active document will be closed when this menu item or toolbar button is clicked.The document is closed using the function "AVDocClose".
Acrobat crashes when AVDocClose is invoked from toolbar button and works fine when invoked from menu item. This happens only when "Show each document in its own window" is checked and in the version 8.0 Professional. Works fine in 7.0. The crash has occured in Acrobat.dll.
Is this crash a known Acrobat issue in 8.0?
OS : Windows XP
Thanks,
ParthaThe only plug-ins installed are the default ones that came installed with Acrobat. All of these are developed by Adobe, so i'm assuming your are not referring to these as "3rd party". All custom plug-ins have been uninstalled with the exception of the Stamper sample to test this theory. Quite literally this can be reproduced by adding the following code to the "ToolActivate" method in StamperUI.cpp. This is the method that is wired into both the MenuItem and Button click events by default in this sample. When this code is executed by a MenuItem event, no issue at all. When this code is executed by a button click event, an exception is thrown from Acrobat.exe. Note that the exception is not thrown from the ToolActivate method, it is thrown at some point after this method completes.
AVDoc avDoc = AVAppGetActiveDoc();
if (avDoc != NULL)
AVDocClose(avDoc, true);
As you can see, no objects are being acquired in this code. If AVDocClose is not executed, no issues at all. Although that goes against what i am attempting to do (as a result of a Button click, i need to be able to close the AVDoc).
Any thoughts as to root cause of this issue?
Karl, i really appriciate your assistance! Thanks. -
iTunes crashes when doing a power search. I get a Microsoft Visual C Runtime Library Error message: Program C:\Program Files (x86)\iTunes\iTunes.exe R6025. Pure virtual functional call. If I select ok, Windows 7 pops up with iTunes has stopped working and then it shuts iTunes down. Anyone else every have this issue. Any ideas on a fix?
Thanks,For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Acrobat crashes when extracting pages
Version Adobe Acrobat X 10.1.12
When extracting and emailing pages from a pdf multiple times, Acrobat crashes. Here is the process:
1. Open pdf
2. Tools -> Pages -> Extract
3. Select any number of pages -> delete after extracting -> Yes at prompt
4. In the extracted page(s) pdf, Share -> Send Files -> Attach to Email -> Attach
5. Default email app opens -> Send email
6. Close extracted page(s) pdf without saving.
7. Go back to original pdf
8. Try to repeat steps 1-6.
The Acrobat crashes every time at step 4 on the 2nd extraction and email. As soon as the share button is pressed (or using File -> Attach to Email), Acrobat crashes with the below error code.
I have tried multiple different pdfs from different sources (i.e. downloaded from the web, scanned from a printer, generated from a word doc, etc.) as well updating Acrobat, uninstalling and re-installing (using the cleaner tool in between) and repairing install. The issue happens on multiple machines, all running Win 7 Pro, and there are no add ins installed.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 10.1.12.15
Application Timestamp: 54084723
Fault Module Name: Acrobat.dll
Fault Module Version: 10.1.12.15
Fault Module Timestamp: 540856d6
Exception Code: c0000005
Exception Offset: 00893320
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789My scanner cables never become disconnected, by the way (as the 2nd error message suggests).
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Acrobat Crashes when converting PDF to .png
I've been having a problem for a while now. I'm using Adobe Acrobat 8.1 Pro and when I try to convert PDF to .png, acrobat crashes. It doesnt let me do it and I´ve been trying with different documents. Anyone with the same problem? It would help me a lot if you have a solution. Thanks
Hey,
You might try reducing the size of the PDF file and then convert to .png.
Also, please check for updates for Acrobat 8 and try repairing.
Let me know if this helps.
Regards,
Anubha -
Acrobat crashes when using the Instance Manager
I am using Designer 7.0/Acrobat 7.0.1 on Win XP SP 2 (and tested on two other machines with the same config), and also Mac OS X 10.3.9 with Acrobat 7.0.1.
The crash occurs when my script tries to hide a subform, but only when the script is called from a Drop-Down List. I have mocked up a brand new PDF and the problem is still there:
http://members.optusnet.com.au/machelp/crash.pdf
If you click the Show/Hide Subform buttons it works fine. If you choose an item from the List Box it shows the subform correctly, and then choose one of the 'Other Mag' items and it hides the subform correctly. Do the same process with the Drop-Down List and it is guaranteed to crash when you choose an 'Other Mag' item (which should hide the subform). The Mac has no problem with crashing at all!
The crash message (that appears after the 'Send feedback to Microsoft' message is 'The instruction at "0x2d864aa2" referenced memory at "0x00000008". The memory could not be "read". Click on "OK" to terminate the program.' This exact error happens on all PC's that I tested on, in Acrobat Pro or Reader.
Can someone please help me identify if this is a bug in Acrobat or is there something I'm not doing right?
Many thanks in advance, Mike.
PS. Also Designer crashes
i a lot
when laying out forms. Does this happen to anyone else?I would send this to Adobe Support.
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Acrobat crashes when applying redaction
Acrobat Pro 11.0.06 on both Win 7 Pro and Win 8.1, when applying text redactions Acrobat crashes.
Hi Sparkyola,
Please share the following information with us -
Product - Acobat Pro / Acrobat Sandard ?
Version - Exact version of the product ? (Ex 11.x.x)
OS - Win 7/8 , 32 Bit/64 Bit ?
to help us debug and solve the issue. -
Acrobat crashes when editing PDF with Pitstop professional
A lot of times our Adobe Acrobat XI crashes when editing PDFs with Pitstop Pro 11.
Mainly when trying to edit/replace fonts.
I also have the crashreport. How can i show this here in the forum?
Am i even in the right place or do i need to contact support for Pitstop Pro?
Thanks,
RobertEmail Enfocus support @ '[email protected]'
they will be happy to help you, if you have any issues please let me know -
After upgrade to Mavericks mail is crashing when I try to search for an email in a mailbox
After upgrading to Mavericks, mail is crashing when I enter a sender name in the search box to search for emails from that person.
https://discussions.apple.com/message/23512376#23512376
re index
search not working so well: Try this: Quit Mail > then > Move ~/Library/Mail/V2/MailData/Envelope Index to the desktop > Re-open mail and see if that fixed it
some are recommending above -
It keeps crashing when i go to search library
when i load up itunes, all is ok, BUT when i go and search in my libary and put in the letter a, it then crashes???
Hi cor-el, thanks for your response. I heard back yesterday evening from one of the crash reports that got sent from my computer and once I deleted the program that was causing the issue I have not had another problem so apparently that was the problem. Thanks though. See their response below.
"Your crash was caused by the IdVault security software. This is also known as Comcast or Xfinity Constant Guard and possibly by other names. A recent update to their product now causes Firefox to crash when loading pages.
IdVault is working on fixing this problem. In the meantime, to be able to use Firefox, you can uninstall IdVault or Constant Guard and then restart your computer. -
Ibooks crashes when I do a search in the Logic pro 9
I downloaded logic user manual PDF and opened it in iBooks, but when I do a search it quits/ crashes. It's only when do a search in logic pro manual, all other pdf's is working fine, or iBooks works fine when I do a search on every other PDF, but not logic pro9. Anyone else experienced same problem? It's really annoying 'cause the PDF is over 1300 pages long.
I have the same problem. I have tried re-downloading the PDF manual from Apple and it still breaks. It is only (so far) the Logic Pro 9 manual which causes this problem.
I include here my crash log.
Would hope that this is resolved since easy access to the Logic manual is one of the reasons I bought my ipad.
Thanks
Incident Identifier: 2A58B006-9130-4DB7-A281-AC5A84477064
CrashReporter Key: 624cc95231c968a53a1b19605c8d6ff40185b0e0
Hardware Model: iPad2,1
Process: iBooks [55]
Path: /var/mobile/Applications/47A3C62F-9563-484C-A7EE-3F45E8DCBDF1/iBooks.app/iBooks
Identifier: iBooks
Version: ??? (???)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2011-09-26 13:54:43.388 -0400
OS Version: iPhone OS 4.3.5 (8L1)
Report Version: 104
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000
Crashed Thread: 1
Thread 0 name: Dispatch queue: com.apple.main-thread
Thread 0:
0 libsystem_kernel.dylib 0x34508c00 0x344f9000 + 64512
1 libsystem_kernel.dylib 0x34508758 0x344f9000 + 63320
2 CoreFoundation 0x344832b8 0x3440d000 + 484024
3 CoreFoundation 0x34485562 0x3440d000 + 492898
4 CoreFoundation 0x34415ebc 0x3440d000 + 36540
5 CoreFoundation 0x34415dc4 0x3440d000 + 36292
6 GraphicsServices 0x33b7b418 0x33b77000 + 17432
7 GraphicsServices 0x33b7b4c4 0x33b77000 + 17604
8 UIKit 0x34a4dd62 0x34a1f000 + 191842
9 UIKit 0x34a4b800 0x34a1f000 + 182272
10 iBooks 0x0000406a 0x1000 + 12394
11 iBooks 0x00004008 0x1000 + 12296
Thread 1 name: Dispatch queue: com.apple.root.default-priority
Thread 1 Crashed:
0 iBooks 0x000b2670 0x1000 + 726640
1 iBooks 0x000b229a 0x1000 + 725658
2 iBooks 0x000b18c0 0x1000 + 723136
3 iBooks 0x000b185c 0x1000 + 723036
4 iBooks 0x000b185c 0x1000 + 723036
5 iBooks 0x000b185c 0x1000 + 723036
6 iBooks 0x000b17a8 0x1000 + 722856
7 iBooks 0x000811b6 0x1000 + 524726
8 iBooks 0x00081566 0x1000 + 525670
9 iBooks 0x00085874 0x1000 + 542836
10 iBooks 0x0008acfc 0x1000 + 564476
11 iBooks 0x00103322 0x1000 + 1057570
12 iBooks 0x00102ecc 0x1000 + 1056460
13 iBooks 0x00102a1e 0x1000 + 1055262
14 iBooks 0x000c4e3c 0x1000 + 802364
15 iBooks 0x0005588a 0x1000 + 346250
16 iBooks 0x00055c78 0x1000 + 347256
17 Foundation 0x34527d14 0x34511000 + 93460
18 Foundation 0x34527a78 0x34511000 + 92792
19 Foundation 0x3458dec4 0x34511000 + 511684
20 libdispatch.dylib 0x36b318e0 0x36b26000 + 47328
21 libdispatch.dylib 0x36b2752c 0x36b26000 + 5420
22 libsystem_c.dylib 0x35b1058a 0x35adc000 + 214410
23 libsystem_c.dylib 0x35b10bbc 0x35adc000 + 215996
Thread 2 name: Dispatch queue: com.apple.libdispatch-manager
Thread 2:
0 libsystem_kernel.dylib 0x3450bfbc 0x344f9000 + 77756
1 libdispatch.dylib 0x36b26ed4 0x36b26000 + 3796
2 libdispatch.dylib 0x36b27f3a 0x36b26000 + 7994
3 libdispatch.dylib 0x36b274ec 0x36b26000 + 5356
4 libsystem_c.dylib 0x35b1058a 0x35adc000 + 214410
5 libsystem_c.dylib 0x35b10bbc 0x35adc000 + 215996
Thread 3 name: WebThread
Thread 3:
0 libsystem_kernel.dylib 0x34508c00 0x344f9000 + 64512
1 libsystem_kernel.dylib 0x34508758 0x344f9000 + 63320
2 CoreFoundation 0x344832b8 0x3440d000 + 484024
3 CoreFoundation 0x34485562 0x3440d000 + 492898
4 CoreFoundation 0x34415ebc 0x3440d000 + 36540
5 CoreFoundation 0x34415dc4 0x3440d000 + 36292
6 WebCore 0x3144227e 0x3143c000 + 25214
7 libsystem_c.dylib 0x35b0f30a 0x35adc000 + 209674
8 libsystem_c.dylib 0x35b10bb4 0x35adc000 + 215988
Thread 4:
0 libsystem_kernel.dylib 0x3450b3ec 0x344f9000 + 74732
1 libsystem_c.dylib 0x35b106d8 0x35adc000 + 214744
2 libsystem_c.dylib 0x35b10bbc 0x35adc000 + 215996
Thread 5:
0 libsystem_kernel.dylib 0x34508c00 0x344f9000 + 64512
1 libsystem_kernel.dylib 0x34508758 0x344f9000 + 63320
2 CoreFoundation 0x344832b8 0x3440d000 + 484024
3 CoreFoundation 0x34485562 0x3440d000 + 492898
4 CoreFoundation 0x34415ebc 0x3440d000 + 36540
5 CoreFoundation 0x34415dc4 0x3440d000 + 36292
6 Foundation 0x3453b7f6 0x34511000 + 174070
7 Foundation 0x3452e382 0x34511000 + 119682
8 Foundation 0x345a05c6 0x34511000 + 587206
9 libsystem_c.dylib 0x35b0f30a 0x35adc000 + 209674
10 libsystem_c.dylib 0x35b10bb4 0x35adc000 + 215988
Thread 6 name: com.apple.CFSocket.private
Thread 6:
0 libsystem_kernel.dylib 0x3450ac60 0x344f9000 + 72800
1 CoreFoundation 0x344888f2 0x3440d000 + 506098
2 libsystem_c.dylib 0x35b0f30a 0x35adc000 + 209674
3 libsystem_c.dylib 0x35b10bb4 0x35adc000 + 215988
Thread 7 name: CADispatch worker
Thread 7:
0 libsystem_kernel.dylib 0x3450ad18 0x344f9000 + 72984
1 libsystem_c.dylib 0x35b36860 0x35adc000 + 370784
2 libsystem_c.dylib 0x35addeb2 0x35adc000 + 7858
3 QuartzCore 0x36c02730 0x36b80000 + 534320
4 QuartzCore 0x36c1c836 0x36b80000 + 641078
5 libsystem_c.dylib 0x35b0f30a 0x35adc000 + 209674
6 libsystem_c.dylib 0x35b10bb4 0x35adc000 + 215988
Thread 1 crashed with ARM Thread State:
r0: 0x00000004 r1: 0x00000000 r2: 0x00000004 r3: 0x00000000
r4: 0x434f65e9 r5: 0x4058f4c0 r6: 0x00000004 r7: 0x2fee0a40
r8: 0x07a20b60 r9: 0x07afc0a0 r10: 0x434f65e9 r11: 0x419e68a8
ip: 0x00091d2d sp: 0x2fee0970 lr: 0x000b2649 pc: 0x000b2670
cpsr: 0x00000030
Binary Images:
0x1000 - 0x1e3fff +iBooks armv7 <6e71881d84003d4dbbbac69ca4a79238> /var/mobile/Applications/47A3C62F-9563-484C-A7EE-3F45E8DCBDF1/iBooks.app/iBooks
0x2fe00000 - 0x2fe25fff dyld armv7 <4d3190188cbf32a8a73f32a8b5bb7adf> /usr/lib/dyld
0x30d4d000 - 0x30d56fff CoreVideo armv7 <ea847e6dba2d36b1826b255c73b39539> /System/Library/Frameworks/CoreVideo.framework/CoreVideo
0x30e62000 - 0x30e82fff AppleAccount armv7 <4e0ac5cf93b338ab8c5f34ba3c5e2ee4> /System/Library/PrivateFrameworks/AppleAccount.framework/AppleAccount
0x30e8b000 - 0x30e90fff liblaunch.dylib armv7 <f5ccc8234aea3ebd9a88bd37f0fa23ae> /usr/lib/system/liblaunch.dylib
0x30e91000 - 0x30fb2fff CoreGraphics armv7 <65f6c8701b563542820a26b0dfc4f6a4> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics
0x30fb4000 - 0x30fb4fff Accelerate armv7 <7d5ad465049136afaa1f0d89aac600bc> /System/Library/Frameworks/Accelerate.framework/Accelerate
0x30fb5000 - 0x30fe8fff StoreServices armv7 <d526715648f435c3aac4c42953e76d20> /System/Library/PrivateFrameworks/StoreServices.framework/StoreServices
0x30fe9000 - 0x31115fff libmecabra.dylib armv7 <113de5f9858c32b8b158bfdc68042a97> /usr/lib/libmecabra.dylib
0x31237000 - 0x31242fff libz.1.dylib armv7 <ac706bee36593dc683fd5a96a389d72e> /usr/lib/libz.1.dylib
0x31243000 - 0x31289fff CoreTelephony armv7 <af7d1e770e5a3ffd8834a57fb5d40557> /System/Library/Frameworks/CoreTelephony.framework/CoreTelephony
0x312da000 - 0x3131dfff ManagedConfiguration armv7 <f790c26852cb3cf298abe56bc9a3940b> /System/Library/PrivateFrameworks/ManagedConfiguration.framework/ManagedConfigu ration
0x3131e000 - 0x3132efff DataAccessExpress armv7 <66d9047da79a31daa887e6d84c42ecb2> /System/Library/PrivateFrameworks/DataAccessExpress.framework/DataAccessExpress
0x3132f000 - 0x313eefff CFNetwork armv7 <b09e0d53de9f3bc8bde494780f3cdd4f> /System/Library/Frameworks/CFNetwork.framework/CFNetwork
0x313ef000 - 0x313f0fff DataMigration armv7 <42e9e87a4e0735c3837e27d4f2adcf55> /System/Library/PrivateFrameworks/DataMigration.framework/DataMigration
0x313ff000 - 0x31403fff libcache.dylib armv7 <362fdd2de66f3e189b5d139c9669a9e3> /usr/lib/system/libcache.dylib
0x31404000 - 0x3143bfff Security armv7 <6599f42a910b3b31a0e1d98c883d61cb> /System/Library/Frameworks/Security.framework/Security
0x3143c000 - 0x31a47fff WebCore armv7 <07941e59d0a33f94802c16c76238fddf> /System/Library/PrivateFrameworks/WebCore.framework/WebCore
0x31a48000 - 0x31b94fff MediaToolbox armv7 <482b13059e8a329fa5d832baede25103> /System/Library/PrivateFrameworks/MediaToolbox.framework/MediaToolbox
0x31b95000 - 0x31d46fff libCMaps.A.dylib armv7 <2871d3c892183942855bcf8aaaa20f8f> /System/Library/Frameworks/CoreGraphics.framework/Resources/libCMaps.A.dylib
0x31dd6000 - 0x33824fff TextInput armv7 <f242acc046073c1598195dd26fd8ad6f> /System/Library/PrivateFrameworks/TextInput.framework/TextInput
0x3387a000 - 0x3387ffff libcopyfile.dylib armv7 <e32cf2d48a1f3060b372ca7623e4a12b> /usr/lib/system/libcopyfile.dylib
0x33880000 - 0x33895fff libresolv.9.dylib armv7 <e92cfbb83f7b330db19181e797bb3f7b> /usr/lib/libresolv.9.dylib
0x33896000 - 0x3399afff JavaScriptCore armv7 <61a94142e2d23dafa2964190dd46e9e3> /System/Library/PrivateFrameworks/JavaScriptCore.framework/JavaScriptCore
0x339a9000 - 0x33a08fff libBLAS.dylib armv7 <0b36b2272aa33a8c9aa22d99c89d7189> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/lib BLAS.dylib
0x33a1b000 - 0x33b6ffff AudioToolbox armv7 <6619c8c13f8d328e923e797fa8d0df23> /System/Library/Frameworks/AudioToolbox.framework/AudioToolbox
0x33b70000 - 0x33b76fff ProtocolBuffer armv7 <f9277ee9b85b3722975ad319a323aca0> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/ProtocolBuffer
0x33b77000 - 0x33b83fff GraphicsServices armv7 <ff78a9636e933f0dbd222f8d26209788> /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices
0x33b84000 - 0x33b89fff libsystem_dnssd.dylib armv7 <f019bc513a6a37f4a79555b3ffb2a777> /usr/lib/system/libsystem_dnssd.dylib
0x33b8a000 - 0x33c50fff MusicLibrary armv7 <71a09022bd8b3b6a90a250199d190f10> /System/Library/PrivateFrameworks/MusicLibrary.framework/MusicLibrary
0x33c64000 - 0x33caefff libstdc++.6.dylib armv7 <e98c3fd72ba43d02aac24b08f7219eb7> /usr/lib/libstdc++.6.dylib
0x33cb8000 - 0x33cd8fff MobileSync armv7 <4df400c4559435889eccd88db77a110c> /System/Library/PrivateFrameworks/MobileSync.framework/MobileSync
0x33cd9000 - 0x33d07fff DataAccess armv7 <3a2e67aa1d8834b7a8fc2fbb56654b15> /System/Library/PrivateFrameworks/DataAccess.framework/DataAccess
0x33d41000 - 0x33d50fff Notes armv7 <d9c976ca976e3d029f69febd48f17601> /System/Library/PrivateFrameworks/Notes.framework/Notes
0x33db1000 - 0x33e20fff ProofReader armv7 <6d843c6aecdd37ae84baa40af8ad7e65> /System/Library/PrivateFrameworks/ProofReader.framework/ProofReader
0x33e40000 - 0x33e41fff libsystem_blocks.dylib armv7 <ccc041df3de73eafb7a59e74cdb1702b> /usr/lib/system/libsystem_blocks.dylib
0x33e57000 - 0x33e57fff libsystem_sandbox.dylib armv7 <f47c01d627853b328e088b3fdd08e87d> /usr/lib/system/libsystem_sandbox.dylib
0x33e6f000 - 0x33eb5fff CoreLocation armv7 <249b8af3dc503d11bf3711f0407c66d8> /System/Library/Frameworks/CoreLocation.framework/CoreLocation
0x33ed8000 - 0x33f6dfff ImageIO armv7 <d520e3241d1130e8ac1375ee0f2c1095> /System/Library/Frameworks/ImageIO.framework/ImageIO
0x33f7e000 - 0x33f94fff EAP8021X armv7 <9fefc0ada30435fbb3b51818c74f6cb8> /System/Library/PrivateFrameworks/EAP8021X.framework/EAP8021X
0x3408e000 - 0x340bdfff SystemConfiguration armv7 <1d73b8a159363f96bb9c039655c5eae6> /System/Library/Frameworks/SystemConfiguration.framework/SystemConfiguration
0x340f4000 - 0x34206fff MediaPlayer armv7 <da848c0745a637af81d7edd962a09324> /System/Library/Frameworks/MediaPlayer.framework/MediaPlayer
0x34273000 - 0x3438dfff libicucore.A.dylib armv7 <bada0c2725bb31a483d5adf9aaf1f8df> /usr/lib/libicucore.A.dylib
0x343c4000 - 0x343c7fff ApplePushService armv7 <015c68c15621348db9f6a012499170e1> /System/Library/PrivateFrameworks/ApplePushService.framework/ApplePushService
0x343da000 - 0x343dafff libCVMSPluginSupport.dylib armv7 <42d8aa2a31843a6e8bfff745644a7ba5> /System/Library/Frameworks/OpenGLES.framework/libCVMSPluginSupport.dylib
0x3440d000 - 0x344f2fff CoreFoundation armv7 <a8444f997111304c9571b3ff974b769c> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
0x344f9000 - 0x34510fff libsystem_kernel.dylib armv7 <c4ebe7eb2e6c3a2d9bd3620a4d6dbc0e> /usr/lib/system/libsystem_kernel.dylib
0x34511000 - 0x34630fff Foundation armv7 <09ff368178c5321c9715b9c8d491d53f> /System/Library/Frameworks/Foundation.framework/Foundation
0x34631000 - 0x3463bfff AccountSettings armv7 <d083fb384dc7311eb6766b9b2d2dd9c8> /System/Library/PrivateFrameworks/AccountSettings.framework/AccountSettings
0x34697000 - 0x34699fff libAccessibility.dylib armv7 <d55f1553d14831a2a5435ae27ef75ef4> /usr/lib/libAccessibility.dylib
0x346a1000 - 0x346a9fff MobileBluetooth armv7 <63f11756c4aa3262b2317ff3b8e2a977> /System/Library/PrivateFrameworks/MobileBluetooth.framework/MobileBluetooth
0x346e2000 - 0x3470bfff ContentIndex armv7 <ecd71782cd833360872b943ecc65d203> /System/Library/PrivateFrameworks/ContentIndex.framework/ContentIndex
0x347a6000 - 0x347a9fff ArtworkCache armv7 <4863e321afee3ac5a3749e50cd926597> /System/Library/PrivateFrameworks/ArtworkCache.framework/ArtworkCache
0x347aa000 - 0x347abfff libdyld.dylib armv7 <7dd4acfe150831e0ae82296587e67e7f> /usr/lib/system/libdyld.dylib
0x347ce000 - 0x347d4fff liblockdown.dylib armv7 <14c89b7346433c1f8675f454531f6ca3> /usr/lib/liblockdown.dylib
0x349bd000 - 0x349c4fff AggregateDictionary armv7 <ab9777b39e8e3026ad64dc90323cad7e> /System/Library/PrivateFrameworks/AggregateDictionary.framework/AggregateDictio nary
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0x34a1f000 - 0x34dacfff UIKit armv7 <c271b78464d93cb7bf28c6e49df293ba> /System/Library/Frameworks/UIKit.framework/UIKit
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0x34f56000 - 0x34f58fff MobileInstallation armv7 <94b6d6c5d9883175af26764567528127> /System/Library/PrivateFrameworks/MobileInstallation.framework/MobileInstallati on
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0x34fb0000 - 0x34fcffff Bom armv7 <b178e3efb4d733c694bd5a55e57a314f> /System/Library/PrivateFrameworks/Bom.framework/Bom
0x35128000 - 0x35181fff EventKit armv7 <0d4e597ee229337183e96e921a72e30a> /System/Library/Frameworks/EventKit.framework/EventKit
0x35182000 - 0x35185fff JSON armv7 <4753b606613630ffa747807fd4279494> /System/Library/PrivateFrameworks/JSON.framework/JSON
0x35193000 - 0x35196fff MediaRemote armv7 <0804293b2774359189f3a67e2c81558d> /System/Library/PrivateFrameworks/MediaRemote.framework/MediaRemote
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0x351ba000 - 0x351effff AddressBook armv7 <3f2071a77bc134cd82065eef90d4082f> /System/Library/Frameworks/AddressBook.framework/AddressBook
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0x35266000 - 0x352adfff MessageUI armv7 <35a81f5d4eb03467a1447db80337e570> /System/Library/Frameworks/MessageUI.framework/MessageUI
0x3534f000 - 0x35352fff IOSurface armv7 <ad50e71624583d06b891344d832f9b08> /System/Library/PrivateFrameworks/IOSurface.framework/IOSurface
0x35353000 - 0x35355fff libgcc_s.1.dylib armv7 <a2631ac302f4310dae8367939e16b7c2> /usr/lib/libgcc_s.1.dylib
0x3538e000 - 0x35391fff CertUI armv7 <9060fe03a4943ef295531feced9a17dd> /System/Library/PrivateFrameworks/CertUI.framework/CertUI
0x3539a000 - 0x35443fff libxml2.2.dylib armv7 <5538d3f2c7d83b88b06168488fe6326b> /usr/lib/libxml2.2.dylib
0x35463000 - 0x35471fff DataDetectorsCore armv7 <e54fa5bf6f9333618401cdbaf665f227> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/DataDetectorsCore
0x3548a000 - 0x354b8fff MIME armv7 <60de1fe0bbb134d788c09f7c34b1caa4> /System/Library/PrivateFrameworks/MIME.framework/MIME
0x354d8000 - 0x354e1fff ITSync armv7 <ba8b48d061903e4096774344448776d0> /System/Library/PrivateFrameworks/ITSync.framework/ITSync
0x354e2000 - 0x354eefff SpringBoardServices armv7 <c68262667ac8397a949ce4e92dfec7db> /System/Library/PrivateFrameworks/SpringBoardServices.framework/SpringBoardServ ices
0x355ed000 - 0x356dafff libiconv.2.dylib armv7 <f4146ce07e3031ea8a81fa5516fd77d0> /usr/lib/libiconv.2.dylib
0x35adc000 - 0x35b5dfff libsystem_c.dylib armv7 <17ee3fe220c23b1f898d21ba25b2bcac> /usr/lib/system/libsystem_c.dylib
0x35b6e000 - 0x35b72fff libGFXShared.dylib armv7 <a0772a32cd8b3b9194bb0c29807c1c5b> /System/Library/Frameworks/OpenGLES.framework/libGFXShared.dylib
0x35b73000 - 0x35bb5fff CoreAudio armv7 <c972fd5f8e89333ca680b9a33587f896> /System/Library/Frameworks/CoreAudio.framework/CoreAudio
0x35bb6000 - 0x35c5cfff Celestial armv7 <407badafc6403692bf099d542d28bf7f> /System/Library/PrivateFrameworks/Celestial.framework/Celestial
0x35c61000 - 0x35d69fff CoreData armv7 <9843a401dd1d322383e3e40021cc8b95> /System/Library/Frameworks/CoreData.framework/CoreData
0x35d6a000 - 0x35d6ffff MobileKeyBag armv7 <8c35c090bc373cb181fc26b961b8dba5> /System/Library/PrivateFrameworks/MobileKeyBag.framework/MobileKeyBag
0x35d71000 - 0x35d8efff libsystem_info.dylib armv7 <48016be86e3f3cd9aeee1c6590e1ac6f> /usr/lib/system/libsystem_info.dylib
0x35dd6000 - 0x35e87fff WebKit armv7 <eb9a0d69c64b3127b2bffd71641add3b> /System/Library/PrivateFrameworks/WebKit.framework/WebKit
0x3619c000 - 0x361c5fff MobileCoreServices armv7 <57fef84bdc17301d8bf53ba0fb967fe6> /System/Library/Frameworks/MobileCoreServices.framework/MobileCoreServices
0x361c6000 - 0x361c7fff CoreSurface armv7 <7b83cd757da73e6e826693c29296d3fa> /System/Library/PrivateFrameworks/CoreSurface.framework/CoreSurface
0x361c8000 - 0x361d5fff libbsm.0.dylib armv7 <0a1e2bb78d5138419ecad8ba0fe42fdd> /usr/lib/libbsm.0.dylib
0x362a3000 - 0x362e3fff CoreMedia armv7 <8e0570582ba535bfa74f1f00eef64376> /System/Library/Frameworks/CoreMedia.framework/CoreMedia
0x362fa000 - 0x3634bfff libsqlite3.dylib armv7 <8a41cc6a6d9332308bc415d27577fd24> /usr/lib/libsqlite3.dylib
0x36497000 - 0x364cbfff VideoToolbox armv7 <570c63dc3a273a5a8c9072fd5567f5c1> /System/Library/PrivateFrameworks/VideoToolbox.framework/VideoToolbox
0x3662e000 - 0x3691bfff libLAPACK.dylib armv7 <b855d60dac01310495453bddfd004f0d> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/lib LAPACK.dylib
0x36923000 - 0x36923fff libdnsinfo.dylib armv7 <21415179ffa03f949fa8cc851c6c31c7> /usr/lib/system/libdnsinfo.dylib
0x36924000 - 0x36963fff libSystem.B.dylib armv7 <64cf947dd8423eeeb677f81dd3eb2d9d> /usr/lib/libSystem.B.dylib
0x3699a000 - 0x36a5efff libobjc.A.dylib armv7 <a89ef30f6d663254babb6329ce02ca3d> /usr/lib/libobjc.A.dylib
0x36a5f000 - 0x36a62fff CaptiveNetwork armv7 <fc834fd33a18341ea7506587ad895703> /System/Library/PrivateFrameworks/CaptiveNetwork.framework/CaptiveNetwork
0x36a7f000 - 0x36a92fff libmis.dylib armv7 <529ea6e3a87230ce9f6cf3285c22429c> /usr/lib/libmis.dylib
0x36a9b000 - 0x36aadfff PersistentConnection armv7 <659ea9d5b13d3fefb37acff09016a69c> /System/Library/PrivateFrameworks/PersistentConnection.framework/PersistentConn ection
0x36aae000 - 0x36ab0fff MailServices armv7 <74ae0145ef713c6d91fd8f68885b0a61> /System/Library/PrivateFrameworks/MailServices.framework/MailServices
0x36ab1000 - 0x36ab5fff AssetsLibraryServices armv7 <e1cbfe599c96369ca4bdb0dd99d3cd9f> /System/Library/PrivateFrameworks/AssetsLibraryServices.framework/AssetsLibrary Services
0x36b1b000 - 0x36b1dfff IOMobileFramebuffer armv7 <683f321680763e519d61541170ba2133> /System/Library/PrivateFrameworks/IOMobileFramebuffer.framework/IOMobileFramebu ffer
0x36b26000 - 0x36b33fff libdispatch.dylib armv7 <9a0511ad5ebc3db898f1f49ed1a73d34> /usr/lib/system/libdispatch.dylib
0x36b34000 - 0x36b44fff WebBookmarks armv7 <6956561235333e74b8ff316cb2edc93e> /System/Library/PrivateFrameworks/WebBookmarks.framework/WebBookmarks
0x36b47000 - 0x36b4cfff libnotify.dylib armv7 <9d7198e91de9386a9e5ea43608a66a57> /usr/lib/system/libnotify.dylib
0x36b4d000 - 0x36b7ffff iTunesStore armv7 <598160e1ab3a3bddb5135ec122661ed7> /System/Library/PrivateFrameworks/iTunesStore.framework/iTunesStore
0x36b80000 - 0x36c2ffff QuartzCore armv7 <ef9632c9781f3101916b65e9faae1579> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
0x36c30000 - 0x36c33fff libmacho.dylib armv7 <53908d448e9e32418652a4afee5bc578> /usr/lib/system/libmacho.dylib
0x36cf6000 - 0x36d29fff AppSupport armv7 <0217468bd9f839229a47910b7816b3d5> /System/Library/PrivateFrameworks/AppSupport.framework/AppSupport
0x36d2a000 - 0x36d31fff libMobileGestalt.dylib armv7 <55f29184efcc3046bb833dd72a4487e1> /usr/lib/libMobileGestalt.dylib
0x36d4c000 - 0x36d70fff MediaControl armv7 <1cfc7d79f554357ab59eb69f9efebf07> /System/Library/PrivateFrameworks/MediaControl.framework/MedMediaControl
0x36dbf000 - 0x36e43fff AVFoundation armv7 <eeaf5f4f822436a5bd1655f536e69879> /System/Library/Frameworks/AVFoundation.framework/AVFoundation
0x36e44000 - 0x36e92fff GMM armv7 <049361f664eb3f30b0d25cd56ffc1f0f> /System/Library/PrivateFrameworks/GMM.framework/GMM
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0x36f3c000 - 0x36f8afff CoreMotion armv7 <5e6b884d36d93789b40b7f3876130417> /System/Library/Frameworks/CoreMotion.framework/CoreMotion
0x36f97000 - 0x36f99fff CrashReporterSupport armv7 <9e7efa009730322f84bbc5d8bf1ded94> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/CrashReporterS upport
0x36f9a000 - 0x36fa8fff OpenGLES armv7 <5a76beaeaa013f0cbf16e5cb154598ab> /System/Library/Frameworks/OpenGLES.framework/OpenGLES
0x36fa9000 - 0x36fe1fff IOKit armv7 <80ae313ad69d3363935c88e51a11862d> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x36fe2000 - 0x36fe5fff ActorKit armv7 <f7aa6cdd654231988aafcf448978f450> /System/Library/PrivateFrameworks/ActorKit.framework/ActorKit
0x36fe6000 - 0x37006fff PrintKit armv7 <e5a01ca9083a36afacc08611a398e2ad> /System/Library/PrivateFrameworks/PrintKit.framework/PrintKit
0x370c4000 - 0x371abfff iTunesStoreUI armv7 <7bfa89cbc9713056be4e751199e1a246> /System/Library/PrivateFrameworks/iTunesStoreUI.framework/iTunesStoreUI
0x371c8000 - 0x371d4fff HomeSharing armv7 <2df6957cdfea31aea12eebf27ca1691c> /System/Library/PrivateFrameworks/HomeSharing.framework/HomeSharing
0x371d5000 - 0x37211fff libGLImage.dylib armv7 <9d97699e44ee3651ba4ac37e5adec35b> /System/Library/Frameworks/OpenGLES.framework/libGLImage.dylib
0x37280000 - 0x3730afff Message armv7 <2cce1aa95a493906bb0227197f9e4b96> /System/Library/PrivateFrameworks/Message.framework/Message
0x37352000 - 0x373effff AddressBookUI armv7 <e354aeb3d96e30338e90cc3638ffe81b> /System/Library/Frameworks/AddressBookUI.framework/AddressBookUI
0x373f0000 - 0x373f0fff vecLib armv7 <0c60cd0a60f43d2791d36cb357d30e3c> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vec Lib -
Acrobat crashes when doing a search
This just started happening for no good reason recently and I am just baffled. Every time I run a search without fail it crashes. Reinstalling Acrobat did nothing to fix the problem.
Same here. Uninstalling and reinstalling doesn't help at all. No idea what the problem is.
-
Acrobat crashes when inserting link
I'm running Acrobat pro 8.1.7 and for the last few months every time I go to insert a link (to a url or a page view) into a pdf the program crashes. Is there a fix for this?
The only plug-ins installed are the default ones that came installed with Acrobat. All of these are developed by Adobe, so i'm assuming your are not referring to these as "3rd party". All custom plug-ins have been uninstalled with the exception of the Stamper sample to test this theory. Quite literally this can be reproduced by adding the following code to the "ToolActivate" method in StamperUI.cpp. This is the method that is wired into both the MenuItem and Button click events by default in this sample. When this code is executed by a MenuItem event, no issue at all. When this code is executed by a button click event, an exception is thrown from Acrobat.exe. Note that the exception is not thrown from the ToolActivate method, it is thrown at some point after this method completes.
AVDoc avDoc = AVAppGetActiveDoc();
if (avDoc != NULL)
AVDocClose(avDoc, true);
As you can see, no objects are being acquired in this code. If AVDocClose is not executed, no issues at all. Although that goes against what i am attempting to do (as a result of a Button click, i need to be able to close the AVDoc).
Any thoughts as to root cause of this issue?
Karl, i really appriciate your assistance! Thanks. -
Acrobat Crashes when signing a document
I have Acrobat 8.1.7 professional and all of a sudden I am unable to digitally sign documents. When I attempt to sign a document, the "sign document" dialog box opens, freezes and the acrobat closes down. Can someone assist me with this issue? Windows XP SP3.
The only plug-ins installed are the default ones that came installed with Acrobat. All of these are developed by Adobe, so i'm assuming your are not referring to these as "3rd party". All custom plug-ins have been uninstalled with the exception of the Stamper sample to test this theory. Quite literally this can be reproduced by adding the following code to the "ToolActivate" method in StamperUI.cpp. This is the method that is wired into both the MenuItem and Button click events by default in this sample. When this code is executed by a MenuItem event, no issue at all. When this code is executed by a button click event, an exception is thrown from Acrobat.exe. Note that the exception is not thrown from the ToolActivate method, it is thrown at some point after this method completes.
AVDoc avDoc = AVAppGetActiveDoc();
if (avDoc != NULL)
AVDocClose(avDoc, true);
As you can see, no objects are being acquired in this code. If AVDocClose is not executed, no issues at all. Although that goes against what i am attempting to do (as a result of a Button click, i need to be able to close the AVDoc).
Any thoughts as to root cause of this issue?
Karl, i really appriciate your assistance! Thanks. -
Acrobat crashes when I try to print...
Hi,
running Acrobat Pro 8.1.2 on a Mac OS 10.5.5 I can open and work with documents fine but when I hit 'print' this causes an instant crash.
I suspect it's to do with the processing of the postscript data.
Any ideas?It could be Acrobat's way of telling you its time to upgrade OR it could
be something as simple as re-installing the printer driver. If
re-installing the printer driver doesn't work, try to reset the printer
subsystem. This removes all traces of every printer.
Mike
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