Acrobat 8 form not working when enabled in Reader version 7

We have a form that was created in version 8 of Acrobat. It was enabled and is not working the same in some of our regional offices as it does in ours. Specifically there is a field that is allowing entry of 7 characters for users in our home office (all using Acrobat 7 or 8) and only 6 characters for users in one of our regions who are using Acrobat Reader version 7. Any idea what setting they have to change or what we have to do to enable the form so it works properly?
Thanks for the help!
Ken K.

The error message is "Please fill out the following form. You cannot save data typed into this form. Please print your completed form if you would like a copy for your records". I'm not really sure how to make an older version of pdf, but if we do this, won't the forms created in version 8 not work properly? Right now our IT folks are having the users start Business Tools to open the older forms and Reader 8 to open the new forms. The trouble with this is that the users aren't familiar with opening applications. They typically double click the file they want which is launching Acrobat 8.
Please let me know what you think.
Thanks again for the help!

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    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

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    i have an apple iphone4 im facing the problem that my phone senser is not working when i rotate the phone in videos or music play there is working from the senser can u tell me what can i do for this....

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