Acrobat 8 Keeps Crashing
Acrobat 8 Keeps Crashing - PC running Vista.
When I try to combine files Acrobat gets partway through then fails. If I try enough times I eventually get it to work. I have put up with this for a while now I want to fix it. It also happens in other functions like create a PDF.
Thank you. Cheers! Phil
You can try updating to the latest version of Acrobat 8 to see if that helps or you can uninstall Acrobat 8, run the Acrobat Cleaner tool, then re-install
http://labs.adobe.com/downloads/acrobatcleaner.html
Similar Messages
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Acrobat keeps crashing when I launch the app takes 3 tries to get it to open
acrobat keeps crashing when I launch the app takes at least 3 tries to get it to open
Try performing these steps:
Windows:
1: Update the product, repair the product from the control panel.
2: Move the cache.db file from the location C>Program files or Program files(x86)>Common files>Adobe>Adobe PCD>Cache and mvoe the cache.db file on to your desktop.
3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
4: If the isue still persists then you need to check for the error message in the event viewer ie Start> and type Eventviewer and check the error message under Windows Logs>Applcition>erro which indicated Acrobat.
5: Rename the OOBE folder from the location C>Program files or Program files(x86)>Common files>Adobe>OOBE to OOBE.old and download and install the Adobe applciation manager from the Adobe website and it will work.
Macintosh:
1: Update the product to the latest version.
2: Move the cache.db file from the location Macintosh HD>Library>Applciation support>Adobe >Adobe PCD>Cache and move the cache.db file on to your desktop.
3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
4:Rename the OOBE folder from the location Macintosh HD>Library>Applciation support>Adobe >OOBE and rename it to OOBE.old download and install the Adobe applciation manager from the Adobe website and it will work.
Post on this if you are still facing the same issue.
(Apple made the user library folder hidden by default with the 10.7 release you can access the hidden or the root library by navigating Finder, choose Go > Go To Folder
In the Go To Folder dialog, type ~/Library and click Go.
If you have queries regarding Creative Cloud installation and setup, you can contact support using the below link.
http://helpx.adobe.com/contact/
1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
2) Choose the option " Download, installing and setting up" from drop down menu for the option ' Tell us what you need help with?' -
Why Does adobe Acrobat keep crashing?
Acrobat keeps crashing when trying to print documents and the only fix that I have found so far is to uninstall and reinstall the program. Does anyone know why this keeps happening?
X Pro is the version that I am using. We have 64 bit windows as well. I updated the installation after each time I have to reinstall it but it still from time to time crashes. Then it will not allow me to reopen any PDF documents.
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Help! My Acrobat keeps crashing when I view comments...
I'm running a MAC OS X (version 10.6.8), my acrobat pro XI keeps crashing when I am viewing comments from my clients. I need to view what they're saying so I can make appropriate edits to my design files...but I can't even view one without Acrobat crashing on me and giving me a long winded message (Below):
What can I do to fix this!? I tried to disable the duplicate fonts, I tried removing the .plist files...nothing is working!!
Help, please!
Process: AdobeAcrobat [4205]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.04 (11.0.04)
Code Type: X86 (Native)
Parent Process: launchd [97]
Date/Time: 2013-11-26 11:16:42.685 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 207248 sec
Crashes Since Last Report: 32
Per-App Interval Since Last Report: 1167993 sec
Per-App Crashes Since Last Report: 24
Anonymous UUID: A508A05F-0CEB-4743-AF60-05A8E2AEA413
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x99b94c5a __kill + 10
1 libSystem.B.dylib 0x99b94c4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x99c275a5 raise + 26
3 libSystem.B.dylib 0x99c3d6e4 abort + 93
4 libstdc++.6.dylib 0x95fd1fda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x95fd017a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x95fd01ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x95fd02b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 ...inguistic.LinguisticManager 0x17719a46 0x17713000 + 27206
9 ...inguistic.LinguisticManager 0x17722abb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
10 ...dobe.AcrobatPlugin.Spelling 0x1749a733 AcroPluginMain + 112159
11 ...dobe.AcrobatPlugin.Spelling 0x1749a05e AcroPluginMain + 110410
12 ...dobe.AcrobatPlugin.Spelling 0x17499ffb AcroPluginMain + 110311
13 ...dobe.AcrobatPlugin.Spelling 0x1748facb AcroPluginMain + 68023
14 com.adobe.Acrobat.framework 0x4c54223d RunAcrobat + 1733365
15 com.adobe.Acrobat.framework 0x4c541d7e RunAcrobat + 1732150
16 com.apple.CoreFoundation 0x95e48a3b __CFRunLoopRun + 8059
17 com.apple.CoreFoundation 0x95e463c4 CFRunLoopRunSpecific + 452
18 com.apple.CoreFoundation 0x95e461f1 CFRunLoopRunInMode + 97
19 com.apple.HIToolbox 0x94ba5e04 RunCurrentEventLoopInMode + 392
20 com.apple.HIToolbox 0x94ba5bb9 ReceiveNextEventCommon + 354
21 com.apple.HIToolbox 0x94ba5a3e BlockUntilNextEventMatchingListInMode + 81
22 com.apple.AppKit 0x90bbd595 _DPSNextEvent + 847
23 com.apple.AppKit 0x90bbcdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
24 com.apple.AppKit 0x90b7f1f3 -[NSApplication run] + 821
25 com.adobe.Acrobat.framework 0x4c39c938 RunAcrobat + 6640
26 com.adobe.Acrobat.framework 0x4c39b07b RunAcrobat + 307
27 com.adobe.Acrobat.Pro 0x4c38ded5 main + 91
28 com.adobe.Acrobat.Pro 0x4c38de71 start + 53
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x99b5a382 kevent + 10
1 libSystem.B.dylib 0x99b5aa9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x99b59f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x99b59cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x99b59781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x99b595c6 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x99b61aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x99b8d9c5 nanosleep$UNIX2003 + 188
2 com.apple.Foundation 0x986625cc +[NSThread sleepForTimeInterval:] + 123
3 com.adobe.Acrobat.framework 0x4d18c8f6 AcroSecurityBailOutImpl + 10901296
4 com.apple.Foundation 0x985ffb5a -[__NSOperationInternal start] + 705
5 com.apple.Foundation 0x986f00bb ____NSOQSchedule_block_invoke_2 + 119
6 libSystem.B.dylib 0x99b67a24 _dispatch_call_block_and_release + 16
7 libSystem.B.dylib 0x99b59cf2 _dispatch_worker_thread2 + 228
8 libSystem.B.dylib 0x99b59781 _pthread_wqthread + 390
9 libSystem.B.dylib 0x99b595c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x99b61aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x99b6175e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x99b633f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9965a21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x99645b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x99641533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x4e4c94dc ACEInitialize + 3916
7 com.adobe.ACE 0x4e4c9441 ACEInitialize + 3761
8 ...ple.CoreServices.CarbonCore 0x9962554a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x99b61259 _pthread_start + 345
10 libSystem.B.dylib 0x99b610de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x99b61aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x99b6175e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x99b633f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.AGM 0x4e632f67 AGMInitialize + 35153
4 com.adobe.AGM 0x4e632ea6 AGMInitialize + 34960
5 com.adobe.AGM 0x4e632e44 AGMInitialize + 34862
6 com.adobe.AGM 0x4e632ae4 AGMInitialize + 33998
7 libSystem.B.dylib 0x99b61259 _pthread_start + 345
8 libSystem.B.dylib 0x99b610de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x99b5a382 kevent + 10
1 com.adobe.Acrobat.framework 0x4d79fa6b AcroSecurityBailOutImpl + 17270949
2 com.adobe.Acrobat.framework 0x4d6ff01b AcroSecurityBailOutImpl + 16612949
3 com.adobe.Acrobat.framework 0x4d6fba91 AcroSecurityBailOutImpl + 16599243
4 libSystem.B.dylib 0x99b61259 _pthread_start + 345
5 libSystem.B.dylib 0x99b610de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x99b59412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x99b599a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x99b595c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x99c3d693 ecx: 0xbfffcadc edx: 0x99b94c5a
edi: 0xa0b8fb30 esi: 0x14edae1c ebp: 0xbfffcaf8 esp: 0xbfffcadc
ss: 0x0000001f efl: 0x00000282 eip: 0x99b94c5a cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x17775c50
Binary Images:
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0x999b0000 - 0x99a00fe7 libTIFF.dylib ??? (???) <AB182CEC-188A-F2BC-21E1-0059FD3B2598> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x99a01000 - 0x99a65ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x99a66000 - 0x99a74ff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x99a75000 - 0x99b31fff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x99b32000 - 0x99b32ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x99b33000 - 0x99cdaff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x99cdb000 - 0x99d17fe7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <CEE95B62-8F1C-2013-6ED3-42EB8A1018DF> /usr/lib/libssl.0.9.8.dylib
0x99d18000 - 0x99d2aff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x99d57000 - 0x99d58ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x99d59000 - 0x99d65ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x99d66000 - 0x99d6aff7 IOSurface ??? (???) <F9E6DFC1-8DD9-7C7E-CA85-B80735586E05> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a061000 - 0x9a06cff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9a0eb000 - 0x9a3e5fef com.apple.QuickTime 7.6.6 (1800) <D3538A45-5F4B-262A-06AB-64C1EBAC4A33> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9a3e6000 - 0x9a42afe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x9a42b000 - 0x9a45bff7 com.apple.MeshKit 1.1 (49.2) <5A74D1A4-4B97-FE39-4F4D-E0B80F0ADD87> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x9a45c000 - 0x9a4a9feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x9a4aa000 - 0x9a4e5ffb libFontRegistry.dylib ??? (???) <19ED5DE0-D3AF-B229-9193-35D58FE377E5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x9a55b000 - 0x9a56bff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x9a56c000 - 0x9a593ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x9a594000 - 0x9a6c2fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9a6c3000 - 0x9a6d1fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x9a6d2000 - 0x9ab8dff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9abc4000 - 0x9abecff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2Try following steps:
Delete the following preferences folders:
a) ~/Library/Application Support/Adobe/Acrobat/
b) ~/Library/Caches/Acrobat/
c) ~/Library/Caches/Acrobat/
d) ~/Library/Preferences/Acrobat Distiller Prefs
e) ~/Library/Preferences/Adobe/Acrobat/
Here ~ represents your home directory.
Empty your trash, Restart the machine and then Launch the Acrobat. -
Acrobat keeps crashing after update to OS-X v10.9.2
Installed the update to mavericks yesterday. Have tried restarting, closing everything except Adobe Acrobat. It will open and work okay - until I try to do a function (like zoom the document, or search/find for a bit of text) -- then it hangs and 'quits unexpectedly. Have never experienced this problem before - only after installed update.
I don't have a clue what to try - please help! Its making work impossible!I also have this issue. I tried uninstalling and reinstalling Acrobat, but that only worked for a few days. This is the error I get when I try to do a search:
Process: AdobeAcrobat [7248]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.0 (11.0.0)
Code Type: X86 (Native)
Parent Process: launchd [173]
Responsible: AdobeAcrobat [7248]
User ID: 1804100670
Date/Time: 2014-03-12 11:14:21.269 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: CF265F02-3E23-B6B8-304B-5DBC53A2988D
Sleep/Wake UUID: 5F504DDA-F120-433C-B581-75797195F356
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf77002c
VM Regions Near 0xbf77002c:
VM_ALLOCATE 00000000bbf62000-00000000bbf71000 [ 60K] rw-/rwx SM=PRV
--> Stack 00000000bbf71000-00000000bf771000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf771000-00000000bff71000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.ColorSync 0x97edbcd2 ConversionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 12
1 com.apple.ColorSync 0x97ec564d CMMProcessBitmap(CMMConversionParams*) + 626
2 com.apple.ColorSync 0x97ec5176 DoApplyTransform + 690
3 com.apple.ColorSync 0x97ec6a70 AppleCMMApplyTransform + 235
4 com.apple.ColorSync 0x97f03fb8 ColorSyncCMMApplyTransform + 118
5 com.apple.ColorSync 0x97eb21ad ColorSyncTransformConvert + 200
6 libCGCMS.A.dylib 0x95853c04 ConvertImageGeneric + 690
7 libCGCMS.A.dylib 0x95853944 CMSColorWorldConvertData + 33
8 libCGCMS.A.dylib 0x95853847 CMSTransformConvertComponents + 416
9 com.apple.CoreGraphics 0x95ccad7c CGCMSTransformConvertColorComponents + 56
10 com.apple.CoreGraphics 0x95cca3f5 CGColorTransformConvertColorComponents + 338
11 libRIP.A.dylib 0x9886bcd2 ripc_GetColor + 1918
12 libRIP.A.dylib 0x9886fc66 render_glyph_list + 271
13 libRIP.A.dylib 0x9886f971 render_glyphs + 370
14 libRIP.A.dylib 0x9886ea4b draw_glyph_bitmaps + 1426
15 libRIP.A.dylib 0x9886dfda ripc_DrawGlyphs + 2041
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17 com.apple.CoreGraphics 0x95d13f25 CGContextShowGlyphsAtPositions + 159
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21 com.apple.AppKit 0x9a3c8013 -[NSLayoutManager(NSPrivate) _drawGlyphsForGlyphRange:atPoint:] + 12951
22 com.apple.AppKit 0x9a3c4d75 -[NSLayoutManager(NSTextViewSupport) drawGlyphsForGlyphRange:atPoint:] + 129
23 com.apple.AppKit 0x9a3c4bce -[NSStringDrawingTextStorage drawTextContainer:withRect:graphicsContext:baselineMode:scrollable:padding:] + 1354
24 com.apple.AppKit 0x9a3b255e _NSStringDrawingCore + 3498
25 com.apple.AppKit 0x9a3b0d10 _NSDrawTextCell + 6596
26 com.apple.AppKit 0x9a3b7ac6 -[NSTextFieldCell drawInteriorWithFrame:inView:] + 850
27 com.apple.AppKit 0x9a3b6c11 -[NSTextFieldCell drawWithFrame:inView:] + 359
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29 com.apple.AppKit 0x9a3ab843 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inGraphicsContext:CGContext:topView:shoul dChangeFontReferenceColor:] + 1125
30 com.apple.AppKit 0x9a3abb5c -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inGraphicsContext:CGContext:topView:shoul dChangeFontReferenceColor:] + 1918
31 com.apple.AppKit 0x9a3abb5c -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inGraphicsContext:CGContext:topView:shoul dChangeFontReferenceColor:] + 1918
32 com.apple.AppKit 0x9a4e8057 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 110
33 com.apple.AppKit 0x9a4e7f7e -[NSView _drawRectBasedDisplayRectIgnoringOpacity:inContext:] + 268
34 com.apple.AppKit 0x9a4e7c9e -[NSView displayRectIgnoringOpacity:inContext:] + 492
35 com.apple.AppKit 0x9a567f06 __46-[NSView cacheDisplayInRect:toBitmapImageRep:]_block_invoke + 397
36 com.apple.AppKit 0x9a567c8f __36-[NSBitmapImageRep _captureDrawing:]_block_invoke + 553
37 com.apple.AppKit 0x9a2bc9bf -[NSBitmapImageRep _performBlockUsingBacking:] + 43
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39 com.apple.AppKit 0x9a567901 -[NSView cacheDisplayInRect:toBitmapImageRep:] + 161
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57 com.apple.AppKit 0x9a3a6288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
58 com.apple.AppKit 0x9a3a2c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
59 com.apple.AppKit 0x9a38075c -[NSView displayIfNeeded] + 1414
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432 com.adobe.Acrobat.framework 0x00115f72 0x99000 + 511858
433 com.adobe.Acrobat.framework 0x00115628 0x99000 + 509480
434 com.adobe.Acrobat.framework 0x001152a7 0x99000 + 508583
435 com.apple.AppKit 0x9a3a92a8 -[NSView _drawRect:clip:] + 3816
436 com.apple.AppKit 0x9a3a7cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
437 com.apple.AppKit 0x9a3a6288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
438 com.apple.AppKit 0x9a3a2c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
439 com.apple.AppKit 0x9a38075c -[NSView displayIfNeeded] + 1414
440 com.adobe.Acrobat.framework 0x008d70fb 0x99000 + 8642811
441 com.adobe.Acrobat.framework 0x00740eca 0x99000 + 6979274
442 com.adobe.Acrobat.framework 0x0095f3c6 0x99000 + 9200582
443 com.adobe.Acrobat.framework 0x001ea9bb 0x99000 + 1382843
444 com.adobe.Acrobat.framework 0x001d750e 0x99000 + 1303822
445 com.adobe.Acrobat.framework 0x00730a53 0x99000 + 6912595
446 com.adobe.Acrobat.framework 0x012407e3 0x99000 + 18511843
447 com.adobe.Acrobat.framework 0x00dd89fc 0x99000 + 13892092
448 com.adobe.Acrobat.framework 0x00251a22 0x99000 + 1804834
449 com.adobe.Acrobat.framework 0x0011c0a2 0x99000 + 536738
450 com.adobe.Acrobat.framework 0x00116515 0x99000 + 513301
451 com.adobe.Acrobat.framework 0x001161c2 0x99000 + 512450
452 com.adobe.Acrobat.framework 0x00115f72 0x99000 + 511858
453 com.adobe.Acrobat.framework 0x00115628 0x99000 + 509480
454 com.adobe.Acrobat.framework 0x001152a7 0x99000 + 508583
455 com.apple.AppKit 0x9a3a92a8 -[NSView _drawRect:clip:] + 3816
456 com.apple.AppKit 0x9a3a7cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
457 com.apple.AppKit 0x9a3a6288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
458 com.apple.AppKit 0x9a3a2c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
459 com.apple.AppKit 0x9a38075c -[NSView displayIfNeeded] + 1414
460 com.adobe.Acrobat.framework 0x008d70fb 0x99000 + 8642811
461 com.adobe.Acrobat.framework 0x00740eca 0x99000 + 6979274
462 com.adobe.Acrobat.framework 0x0095f3c6 0x99000 + 9200582
463 com.adobe.Acrobat.framework 0x001ea9bb 0x99000 + 1382843
464 com.adobe.Acrobat.framework 0x001d750e 0x99000 + 1303822
465 com.adobe.Acrobat.framework 0x00730a53 0x99000 + 6912595
466 com.adobe.Acrobat.framework 0x012407e3 0x99000 + 18511843
467 com.adobe.Acrobat.framework 0x00dd89fc 0x99000 + 13892092
468 com.adobe.Acrobat.framework 0x00251a22 0x99000 + 1804834
469 com.adobe.Acrobat.framework 0x0011c0a2 0x99000 + 536738
470 com.adobe.Acrobat.framework 0x00116515 0x99000 + 513301
471 com.adobe.Acrobat.framework 0x001161c2 0x99000 + 512450
472 com.adobe.Acrobat.framework 0x00115f72 0x99000 + 511858
473 com.adobe.Acrobat.framework 0x00115628 0x99000 + 509480
474 com.adobe.Acrobat.framework 0x001152a7 0x99000 + 508583
475 com.apple.AppKit 0x9a3a92a8 -[NSView _drawRect:clip:] + 3816
476 com.apple.AppKit 0x9a3a7cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
477 com.apple.AppKit 0x9a3a6288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
478 com.apple.AppKit 0x9a3a2c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
479 com.apple.AppKit 0x9a38075c -[NSView displayIfNeeded] + 1414
480 com.adobe.Acrobat.framework 0x008d70fb 0x99000 + 8642811
481 com.adobe.Acrobat.framework 0x00740eca 0x99000 + 6979274
482 com.adobe.Acrobat.framework 0x0095f3c6 0x99000 + 9200582
483 com.adobe.Acrobat.framework 0x001ea9bb 0x99000 + 1382843
484 com.adobe.Acrobat.framework 0x001d750e 0x99000 + 1303822
485 com.adobe.Acrobat.framework 0x00730a53 0x99000 + 6912595
486 com.adobe.Acrobat.framework 0x012407e3 0x99000 + 18511843
487 com.adobe.Acrobat.framework 0x00dd89fc 0x99000 + 13892092
488 com.adobe.Acrobat.framework 0x00251a22 0x99000 + 1804834
489 com.adobe.Acrobat.framework 0x0011c0a2 0x99000 + 536738
490 com.adobe.Acrobat.framework 0x00116515 0x99000 + 513301
491 com.adobe.Acrobat.framework 0x001161c2 0x99000 + 512450
492 com.adobe.Acrobat.framework 0x00115f72 0x99000 + 511858
493 com.adobe.Acrobat.framework 0x00115628 0x99000 + 509480
494 com.adobe.Acrobat.framework 0x001152a7 0x99000 + 508583
495 com.apple.AppKit 0x9a3a92a8 -[NSView _drawRect:clip:] + 3816
496 com.apple.AppKit 0x9a3a7cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
497 com.apple.AppKit 0x9a3a6288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
498 com.apple.AppKit 0x9a3a2c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
499 com.apple.AppKit 0x9a38075c -[NSView displayIfNeeded] + 1414
500 com.adobe.Acrobat.framework 0x008d70fb 0x99000 + 8642811
501 com.adobe.Acrobat.framework 0x00740eca 0x99000 + 6979274
502 com.adobe.Acrobat.framework 0x0095f3c6 0x99000 + 9200582
503 com.adobe.Acrobat.framework 0x001ea9bb 0x99000 + 1382843
504 com.adobe.Acrobat.framework 0x001d750e 0x99000 + 1303822
505 com.adobe.Acrobat.framework 0x00730a53 0x99000 + 6912595
506 com.adobe.Acrobat.framework 0x012407e3 0x99000 + 18511843
507 com.adobe.Acrobat.framework 0x00dd89fc 0x99000 + 13892092
508 com.adobe.Acrobat.framework 0x00251a22 0x99000 + 1804834
509 com.adobe.Acrobat.framework 0x0011c0a2 0x99000 + 536738
510 com.adobe.Acrobat.framework 0x00116515 0x99000 + 513301
511 com.adobe.Acrobat.framework 0x001161c2 0x99000 + 512450
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x96246992 kevent64 + 10
1 libdispatch.dylib 0x99dff8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x99dff546 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x962457ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9b4b1d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9b4b3bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x96b9e682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x96b9e8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x96b6acf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x020c74dc 0x20c5000 + 9436
7 com.adobe.ACE 0x020c7441 0x20c5000 + 9281
8 com.apple.CoreServices.CarbonCore 0x96b6b2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9b4af5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x9b4af485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9b4b4cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x962457ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9b4b1d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9b4b3bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x96b9e682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x96b9e8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x96b6acf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x020c74dc 0x20c5000 + 9436
7 com.adobe.ACE 0x020c7441 0x20c5000 + 9281
8 com.apple.CoreServices.CarbonCore 0x96b6b2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9b4af5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x9b4af485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9b4b4cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x962457ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9b4b1d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9b4b3bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x96b9e682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x96b9e8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x96b6acf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x020c74dc 0x20c5000 + 9436
7 com.adobe.ACE 0x020c7441 0x20c5000 + 9281
8 com.apple.CoreServices.CarbonCore 0x96b6b2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9b4af5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x9b4af485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9b4b4cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x962457ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9b4b1d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9b4b3bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x0222f3f7 0x2224000 + 46071
4 com.adobe.AGM 0x0222f336 0x2224000 + 45878
5 com.adobe.AGM 0x0222f2d4 0x2224000 + 45780
6 com.adobe.AGM 0x0222ef74 0x2224000 + 44916
7 libsystem_pthread.dylib 0x9b4af5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9b4af485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9b4b4cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x962457ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9b4b1d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9b4b3bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x0222f3f7 0x2224000 + 46071
4 com.adobe.AGM 0x0222f336 0x2224000 + 45878
5 com.adobe.AGM 0x0222f2d4 0x2224000 + 45780
6 com.adobe.AGM 0x0222ef74 0x2224000 + 44916
7 libsystem_pthread.dylib 0x9b4af5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9b4af485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9b4b4cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x962457ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9b4b1d1d _pthread_c -
Acrobat keeps crashing!!
Hi there,
I create pdfs and send them to clients to comment on, which they do and send the pdf back with comments (as i have always done) but then the Acrobat crashed right after opening so i am unable to see the comments......HELP!!
i cannot work like this, what is going on....Have you asked other users in that forum? Acrobat
If Acrobat users can't help (this forum is about the Cloud, not programs) you may need to UN-install and RE-install
Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
Acrobat keeps crashing after installing through creative cloud and Im at a loss!
I had Acrobat installed before I purchased creative cloud and it worked fine. Ever since I installed it through creative cloud I can't get it to work. It launches, and lets me scan though a few pages with the page down and then just quits unexpectedly.
I've updated all the software as it has come through application manager. I need to be able to get into the software and edit some PDFs for a client but Im at a loss as to what it could be.
Hardware: Macbook Air 11" 1.6 Ghz 4GB ram
Mac OSX 10.7.4Thanks Cathrine, looking forward to what you find out.
We have purged the system of all adobe files using adobe cleaner and have re-installed after fixing permissions and other minor disk issues, and then running a full course of maintenance and cleaning tasks with Oynx but still no luck.
We too have no real use for Reader, but in the moment all we needed to do was open a pdf but Reader had the same sympoms as Acrobat, thank god for Preview! -
My adobe acrobat keeps crashing.
After about 30 seconds it will just close. I have fully uninstalled and reinstalled and it still happens. Help please! I am on a PC running Windows 7 home premium edition. Thanks!!
Hi Steven,
I would recommend you to use Acrobat Cleaner tool and then reinstall Acrobat.
Moreover, System Restore is a feature in Microsoft Windows that allows the user to revert their computer's state (including system files, installed applications, Windows Registry, and system settings) to that of a previous point in time, which can be used to recover from system malfunctions or other problems.
I would recommend you to use this Troubleshooting option Very carefully as it might remove/delete recent changes in your system. So please use this option only if you are an advanced user plus if you are well aware of the changes it will make to your system because it is an irreversible process. Use it as your last resort to this problem. Adobe won't be responsible for any damage/Data loss caused to your system.
If you need any further assistance, Please let me know! I will try my best to assist you.
Regards,
Rahul -
Acrobat Pro keeps crashing when loading PDFs :(
I have never had this happen before, but recently it keeps crashing whenever I load up a PDF from my browser or hard drive. On the browser, the tabs don't respond and clicks make the screen transparent and the dialog box "Not responding" pops up. This either forces the window to crash to desktop or changes the PDf to the crossed-eye icon on black background. How can I fix this? I don't want to reinstall the program, since the discs contain the entire Design suite, and that takes a long time to install.
First, you can re-install Acrobat without re-installing the entire suite--but we are not there yet. Was there some change to your system when Acrobat started crashing? Bad fonts can cause Acrobat to crash. Problem with the screen driver can also cause problems. You can try to turn off any video acceleration.
-
My Acrobat 8.2.6 keeps crashing in Vista
Hi folks,
I'm really hoping someone on this forum can help because Adobe informed me last night that they're now charging for technical support for Acrobat 8, which I should be entitled to for free since I paid all that money for their product, and I've been an Adobe customer for years.
At any rate, my 8.2.6 keeps crashing in Windows Vista. I can keep it open for a few seconds, but that's all. I've already cleaned cache, deleted temporary files, defragged, cleaned the registry, and all the normal maintenance stuff. Still crashes.
I really need to get this to work, so could someone please help?
Peace,
DonnaDonna,
I am having the same problem. I tried something that I think has worked for me. You need to disable user accounts. I don't use this feature anyway, but apparently windows likes it because it caused a windows security alert to pop up in my taskbar. From what I've read, it's the feature that makes you click on "allow" every time some program is updated, changed, etc. I'm going to ignore the security alert for now and see what happens. Here's what I did. Go to the start menu and type in "user accounts" in the search box, then open user accounts. Choose the last option, "turn user account control on or off" and turn it off. I don't know if this is a permanent fix, but it seems to be working for now.
Good luck!
Sabrina -
My Acrobat Pro for Mac keeps crashing when I open files
When I have a file opened in acrobat but then I try to open more files the program keeps crashing. It is very annoying and there are no updates available.
Hi Jorge,
Do you see any error code when the program crashes?
Does this problem occurs with specifically Acrobat or with other applications too?
Regards,
Rahul -
Adobe Acrobat Pro DC keeps crashing with "Not Responding" message
Hi there, I just started using Adobe Acrobat Pro DC and it keeps crashing with a "not responding" message. It never used to happen with acrobat XI. Any ideas?
I'm using Windows 8.1 on an Acer with AMD A10-5700 APU 64bit OS...Hi ,
Does this happen while accessing any PDF ' or when you launch Acrobat ?
You could try repairing Acrobat and see if that helps .
Is there any error number or exit code associated with the error message ?If yes ,please share the screen shot of the same.
You could also uninstall Acrobat using the Cleaner Tool .Here is the link to download Cleaner Tool .
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
Once uninstalled you could try downloading it again .If it is a subscription ,you could refer the following link .
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
You could restart your machine as well and then try to launch Acrobat .
If it is a perpetual license ,you could refer to this one .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Make sure to disable all the third party software before you start installation .
Let us know how it goes .
Regards
Sukrit Dhingra -
Dw keeps crashing. other applications also, except for acrobat.
i am using DW cs4, the error message: ordinal number 3765 could not be located in digital library link LIBEAY32.dll DW keeps crashing, and so does my PS and SB. only DW has an error message. What should I do?
i tried system restore. it didnt work. the CS6 trial was only for premiere pro so its not an option. worst case i'll have to buy cs6.
tks for trying to help. i did see a thread on the forum similar to mine, but the ordinal no. is different.
hope someone will be able to pop up with a solution. thanks anyway -
Acrobat X keeps crashing in Edit Forms mode
Hi!
I use Acrobat primarily to edit forms I made before I started using LiveCycle. I have recently used the adobe cleaner and reinstalled all of CS.5 (because I couldn't figure out how to uninstall Acrobat alone), I am on Windows XP 64 bit--- Acrobat stopped crashing for a few days after the reinstall, now it's crashing when I try to edit form fields. I have a deadline to meet for some form edits... please help?
Many thanks,
LauraHi again,
I tried Adobe's help/customer support/chat thing to try to find out why this is happening, and the answer I received was that I had to rebuild my 11-page, 665-field form from scratch. Yikes! All my fields are "hand-made", or customized from "detect form fields": there's no quickie way to recreate them.
The person I spoke with said the problem was that the underlying page layout had originally been built in aiCS3 (though I've edited it in CS5.5 since), and so it was too old to use in Acrobat anymore.
It's puzzling- I had been able to make my layout edits in ai, then field edits in Acrobat, up until a couple of weeks ago.
I'm growing concerned that all my forms will become obsolete after a couple of years. That's scary for a company, to have to have all its custom-built and branded forms rebuilt from scratch every year and half or so.
Am I understanding this correctly?
Thanks for any help or information,
Laura -
My 17" Powerbook keeps crashing on me!
Hi there,
I just bought an Aluminium 17" Powerbook from eBay and it keeps crashing on me. It arrived running Panther and seemed to work fine. However as soon as I installed Tiger it began crashing regularly.
I took it into the Apple store and they said that it could mean a faulty hard drive, but they ran a hardware test using the original Powerbook discs and it didn't turn up anything.
I've recorded as much as I can of the reports that the machine generates when it crashes (see below this email) - can anyone decipher the code and what it might mean?
The previous owner said that he had used it for editing video on the hard drive, which I gather is a no-no if you want to keep a healthy hard drive...
Any help or advice gratefully received - thanks!
Patrick
Machine Name: PowerBook G4 17"
Machine Model: PowerBook 5,3
CPU Type: PowerPC G4 (1.1)
Number Of CPUs: 1
CPU Speed: 1.33 GHz
L2 Cache (per CPU): 512 KB
Memory: 1 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.7.1f1
Thursday 24 November, using Limewire – dark shadow came down screen, machine told me I had to restart
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000000000000C PC=0x000000000066F480
Latest crash info for cpu 0:
Exception state (sv=0x2D325500)
PC=0x0066F480; MSR=0x00009030; DAR=0x0000000C; DSISR=0x40000000; LR=0x0066F478; R1=0x174EBC50; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0066F478 0x0066EE60 0x0066E814 0x0068071C 0x002CDC8C 0x002CCB54
0x000A9654
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleAirPort2(3.5)@0x63f000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x5a4000
dependency: com.apple.iokit.IOPCIFamily(1.6)@0x452000
Proceeding back via exception chain:
Exception state (sv=0x2D325500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x2D2A4280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.0.0: Sat Mar 26 14:15:22 PST 2005; root:xnu-792.obj~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x00095564 0x00095A7C 0x00026838 0x000A8184 0x000AB880
Proceeding back via exception chain:
Exception state (sv=0x2D325500)
PC=0x0066F480; MSR=0x00009030; DAR=0x0000000C; DSISR=0x40000000; LR=0x0066F478; R1=0x174EBC50; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0066F478 0x0066EE60 0x0066E814 0x0068071C 0x002CDC8C 0x002CCB54
0x000A9654
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleAirPort2(3.5)@0x63f000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x5a4000
dependency: com.apple.iokit.IOPCIFamily(1.6)@0x452000
Exception state (sv=0x2D2A4280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.0.0: Sat Mar 26 14:15:22 PST 2005; root:xnu-792.obj~1/RELEASE_PPCModel: PowerBook5,3, BootROM 4.7.1f1, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 1 GB
Graphics: ATI Mobility Radeon 9600, ATY,RV350M10, AGP, 64 MB
Memory Module: SODIMM0/J20STANDARD, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J23REVERSED, 512 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 3.5f1 (3.50.37.p6)
Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.4
Bluetooth: Version 1.6.0f2, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-816,
Parallel ATA Device: Hitachi IC25N080ATMR04-0, 74.53 GB
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
Tue, 29 Nov – using Mail and Filemaker, had just installed Adobe Creative Suite and Filemaker, was using an external mouse via USB port. Dark shadow came down screen, machine told me I had to restart
Unresolved kernel trap(cpu 0): 0x700 - Program DAR=0x0000000000000018 PC=0x000000002E34F90C
Latest crash info for cpu 0:
Exception state (sv=0x2D85B500)
PC=0x2E34F90C; MSR=0x00089030; DAR=0x00000018; DSISR=0x40000000; LR=0x2E34F8A0; R1=0x17613C30; XCP=0x0000001C (0x700 - Program)
Backtrace:
0x000B44D0 0x00009030 0x0046585C 0x00465548 0x00466848 0x00466B98
0x002CF960 0x002CE828 0x000A9814
kmod scan stopped due to missing kmod page: 00000000
Proceeding back via exception chain:
Exception state (sv=0x2D85B500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x2D03E780)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0007): 0x700 - Program
Latest stack backtrace for cpu 0:
Backtrace:
0x00095698 0x00095BB0 0x0002683C 0x000A8304 0x000ABC80
kmod scan stopped due to missing kmod page: 00000000
Proceeding back via exception chain:
Exception state (sv=0x2D85B500)
PC=0x2E34F90C; MSR=0x00089030; DAR=0x00000018; DSISR=0x40000000; LR=0x2E34F8A0; R1=0x17613C30; XCP=0x0000001C (0x700 - Program)
Backtrace:
0x000B44D0 0x00009030 0x0046585C 0x00465548 0x00466848 0x00466B98
0x002CF960 0x002CE828 0x000A9814
kmod scan stopped due to missing kmod page: 00000000
Exception state (sv=0x2D03E780)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPC
Model: PowerBook5,3, BootROM 4.7.1f1, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 1 GB
Graphics: ATI Mobility Radeon 9600, ATY,RV350M10, AGP, 64 MB
Memory Module: SODIMM0/J20STANDARD, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J23REVERSED, 512 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 402.6 (3.90.34.0.p13)
Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.6
Bluetooth: Version 1.6.6f22, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-816,
Parallel ATA Device: Hitachi IC25N080ATMR04-0, 74.53 GB
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
Tuesday 29 November, 13.45. Internet Explorer open (two windows). New printer drivers had just been installed, and the Ethernet cable had just been unplugged whilst the machine was connected to a server. Closed lid of machine, and when I opened it the machine had frozen.
Unresolved kernel trap(cpu 0): 0x700 - Program DAR=0x0000000000000018 PC=0x000000002E34F90C
Latest crash info for cpu 0:
Exception state (sv=0x2D85B500)
PC=0x2E34F90C; MSR=0x00089030; DAR=0x00000018; DSISR=0x40000000; LR=0x2E34F8A0; R1=0x17613C30; XCP=0x0000001C (0x700 - Program)
Backtrace:
0x000B44D0 0x00009030 0x0046585C 0x00465548 0x00466848 0x00466B98
0x002CF960 0x002CE828 0x000A9814
kmod scan stopped due to missing kmod page: 00000000
Proceeding back via exception chain:
Exception state (sv=0x2D85B500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x2D03E780)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0007): 0x700 - Program
Latest stack backtrace for cpu 0:
Backtrace:
0x00095698 0x00095BB0 0x0002683C 0x000A8304 0x000ABC80
kmod scan stopped due to missing kmod page: 00000000
Proceeding back via exception chain:
Exception state (sv=0x2D85B500)
PC=0x2E34F90C; MSR=0x00089030; DAR=0x00000018; DSISR=0x40000000; LR=0x2E34F8A0; R1=0x17613C30; XCP=0x0000001C (0x700 - Program)
Backtrace:
0x000B44D0 0x00009030 0x0046585C 0x00465548 0x00466848 0x00466B98
0x002CF960 0x002CE828 0x000A9814
kmod scan stopped due to missing kmod page: 00000000
Exception state (sv=0x2D03E780)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPC
Model: PowerBook5,3, BootROM 4.7.1f1, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 1 GB
Graphics: ATI Mobility Radeon 9600, ATY,RV350M10, AGP, 64 MB
Memory Module: SODIMM0/J20STANDARD, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J23REVERSED, 512 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 402.6 (3.90.34.0.p13)
Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.6
Bluetooth: Version 1.6.6f22, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-816,
Parallel ATA Device: Hitachi IC25N080ATMR04-0, 74.53 GB
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
Wednesday 30 November, 10.30. Was using Filemaker, connected to server via internet. Powerpoint was also open. Screen froze without warning, had to restart.
No report when restarted.
Wednesday 30 November, 10.43. Was using Powerpoint, nothing else open. Dark shadow came down, machine told me I had to restart.
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000018 PC=0x0000000000081990
Latest crash info for cpu 0:
Exception state (sv=0x2D858C80)
PC=0x00081990; MSR=0x00009030; DAR=0x00000018; DSISR=0x40000000; LR=0x000624C8; R1=0x174E3D50; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x174E3E90 0x000624C8 0x000A875C 0x000ABC80
Proceeding back via exception chain:
Exception state (sv=0x2D858C80)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x2D667C80)
PC=0x900031F0; MSR=0x0000D030; DAR=0xA0004134; DSISR=0x40000000; LR=0x900031D8; R1=0xF0182940; XCP=0x0000000C (0x300 - Data access)
Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x00095698 0x00095BB0 0x0002683C 0x000A8304 0x000ABC80
Proceeding back via exception chain:
Exception state (sv=0x2D858C80)
PC=0x00081990; MSR=0x00009030; DAR=0x00000018; DSISR=0x40000000; LR=0x000624C8; R1=0x174E3D50; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x174E3E90 0x000624C8 0x000A875C 0x000ABC80
Exception state (sv=0x2D667C80)
PC=0x900031F0; MSR=0x0000D030; DAR=0xA0004134; DSISR=0x40000000; LR=0x900031D8; R1=0xF0182940; XCP=0x0000000C (0x300 - Data access)
Kernel version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT 2005; root:xnu-792.6.22.obj~2/RELEASE_PPCModel: PowerBook5,3, BootROM 4.7.1f1, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 1 GB
Graphics: ATI Mobility Radeon 9600, ATY,RV350M10, AGP, 64 MB
Memory Module: SODIMM0/J20STANDARD, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J23REVERSED, 512 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 402.6 (3.90.34.0.p13)
Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.6
Bluetooth: Version 1.6.6f22, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-816,
Parallel ATA Device: Hitachi IC25N080ATMR04-0, 74.53 GB
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
Wednesday 30 November, 14.15. Came back from lunch and screen was dark, could not “re-awaken” Powerbook by any means (waggling finger on trackpad, clicking mouse, clicking space bar), even though power was switched on (Caps Lock light would switch on and off). Had to restart machine.
No report generated on restart.
Friday, 2 December. Powerpoint open, Acrobat, Mail. Had left machine for a while (20 minutes). Someone had disconnected my external USB mouse – I then reconnected it, and dragged cursor over the Dock to access my Inbox. Cursor/screen froze and had to restart.
No report generated on restart.
Saturday 3 December. Was accessing a widget in the Dashboard and screen froze.
No report generated on restart.
Saturday 3 December. Walked away from machine, came back and screen was dark. Waggled finger on trackpad and display came up again, but screen had frozen.
No report generated on restart.
Saturday 3 December. Left machine asleep for 8 hours. Reawakened it by waggling finger on trackpad. ITunes was running but “quit unexpectedly”. Then dragged cursor over Dock and screen froze.
No report generated on restart.Hi Pat,
I have the same problem, sometimes with the restart-warning, other times just a good old os9-style FREEZE!
Memory Module: SODIMM0/J20STANDARD, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J23REVERSED, 512 MB, DDR SDRAM, PC2700U-25330
I am convinced that this is a ram-related issue. Have you tried removing the second ram block from your PB? I have 512Mb and an extra 1Gb in the second sloth. Removing this makes the problem disapper...
In this situation I would recommend a slow PB to an unfunctional one...
I have read about this issue severel at different places the internet - by now Apple MUST be aware of this issue. What I don't understand is that if a certain kind of ram is recommended and other kinds are not - why isn't it written anywhere? No info what so ever on apple.com as far as I can tell...
17" PB 1,67Gb 512Mb ram (+1Gb ram waiting...) + 23" Cinema HD Display Mac OS X (10.4.3)
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