Acrobat 8 Pro - Can't Update

Hi all,
I am using a PC with CS3 installed and was having trouble with my InDesign not updating. So I uninstalled CS3 and reinstalled everything. Now my Acrobat won't update to the newest patch (8.1.2?). I open Acrobat and click on the 'updates'. They get downloaded but when it tries to install, I get a box popping up that says:
"Adobe BootStrapper for chaining multiple patches has encountered a problem and needs to close."
So, because of this, my PDF maker in Lotus Notes won't work either. Arrggh. I can't find any solution for this.
Any help would be hugely appreciated!!
Thanks,
Kess

Version 8.0.0 or what? If only 8.0.0, then follow the suggestion and upgrade to 8.1.1 and then 8.1.2. As was mentioned, the updates are not cumulative. You may even have to do the 8.1 update first. If not sure, then do all of the updates in order.
It is often best to do the updates manually for Adobe products. However, you may have had the same problem with InDesign. You may have been trying to apply the latest updates without doing the ones before that. In such a case, you will get an error. As I recall the one time I had used the built in update with Acrobat, it offers all of the updates that are available and you need to chose them in order. I assume InDesign is the same.

Similar Messages

Acrobat pro 9.0 update needed

I own a DVD set of CS3 Design Standard for Mac, including a second DVD named CS3.3 including Acrobat 9.
I could not access the DVDs with the Remote Drive function of OSX (I am on a Macbook Air now, without DVD drive). Thus I downloaded CS3 from Adobe and entered the serial number. Works. However, I cannot update to 3.3/Acrobat 9 as there is no download available from Adobe for Mac.
Using a proper external DVD drive should work, I guess - if I can get hold of one, not much motivated to buy one, though.
Or is there another possibility of updating?
Many thanks in advance.

Jeff, thanks.
I'll try the USB thing.
However, I do not think that this is aspecific Acrobat issue, as the
original CS3 DVD didn't work either through remote, so I downloaded it
from Adobe, which worked fine.
C
Am 13.08.14 um 00:00 schrieb Jeff A Wright:
Acrobat pro 9.0 update needed
created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright>
in /Downloading, Installing, Setting Up/ - View the full discussion
<https://forums.adobe.com/message/6634631#6634631>

Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712

Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712

Hi Scott,
1. What is the version of Acrobat and Operating System?
2. Have you tried repairing the product? if not then Go to Help -> Repair Acrobat Installation.
Regards,
Anoop

Acrobat Pro won't update from 10.1.6 to 10.1.7, any tips, on Mac-

Acrobat Pro won't update from 10.1.6 to 10.1.7, any tips, on Mac…?

One of two things:
1. Go to the Terminal App and type the word "sudo" and hit the Enter/Return key. If it comes back with a permissions error then seek from Apple to correct it.
2. If there is no permissions error in the Terminal app then go to the installation log at "/var/log/install.log" or "/private/var/log/install.log". Open it up and see if you find an error about failing to write to the file:
./postinstall: Error in converting the plist /Library/Preferences/com.adobe.PDFAdminSettings.plist to xml1 format
If you get the error above then delete the file at the location and try updating again

Hi, I'm running Mac OS X Lion 10.7.5 (11G63) on mac pro. can i update to Os X Mavericks? thanks

Hi, I'm running Mac OS X Lion 10.7.5 (11G63) on mac pro. can i update to Os X Mavericks? thanks

We don't know a thing about your hardware, so we really cannot answer. See below.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

If I purchase Acrobat Pro, can I use it on all my devices

If I purchase Acrobat Pro, can I use it on all my devices?

Hi ,
You can install your subscription software on up to two computers. See the license agreement for the product you want to subscribe to for more information.
Regards
Sukrit Dhingra

Adobe Acrobat Pro can't handle time zones?

I normally work in Texas, but at the moment I am in San Francisco. I have updated the time zone on my Mac OS X 10.6.4 system accordingly. When I attempt to certify a PDF using Acrobat Pro 9.3.3, my digital signature (that I just created on the PDF) is considered invalid by Adobe Acrobat because it "appears to be in the future."
As best as I can explain it, here's what appears to be happening:
My computer is set to Pacific Time Zone. It's 11:44 AM PDT
I digitally certify a PDF.
The Signature Properties say the date of signature is 2010/07/28 13:44:36 -05'00'.
The timestamp included with the signature is dated 2010/07/28 13:44:36 -05'00'
For some reason, Acrobat Pro thinks that the signature is invalid because it appears to be in the future. Why
isn't Acrobat Pro smart enough to handle time zones?
I'm uncertain as to how this error could be occurring. I am using a timestamp server (http://tsa.starfieldtech.com) to timestamp my digital signature. There doesn't appear to be any preference in Acrobat for time zone support, so it must be determining the local time from the system clock, but without the context of timezone.

Hi Sasha,
Was Acrobat running when you reset the system time? If so the original system time (in reality the GMT offset) was loaded into memory at launch and didn't get reset when you modified the System Preference. Acrobat should be able to pick up the new GMT offset, see you are at -7:00 (PDT) and make the changes accordingly.
As you might have noticed, when it comes to digital signatures, all of the times are in "Generalized Time Format". A lot of people mistake this for "European Time" because the month doesn't come first, but this is an ISO standard where the time starts with the year.
Steve

What happened to the Acrobat Pro 9.x updates? I was doing them Friday and today they vanished.

There were many updates for Acrobat Pro 9 on the website last week and I was downloading and updating my copy. (I have a version that came with a scanner so I'm not inclined to buy a new version.) Now they vanished. Are they now somewhere else?

That's Adobe! There is no longer support for this product. I have CS4 Design Premium. After reinstall (in OSX 10.6) I got:
a not working Adobe Updater 6 in last version (incl. rights management patch). I think, they set it completely out of service.
hoped for the last versions of included CS4 apps via (still existing) download from Adobe Server, but they come in bloody 1st version (sic!), you get Acrobat 9.0.0
This is the Adobe document: End of support | Reader 9 and Acrobat 9 (and earlier)
That's unbelievable. The Acrobat 9 Pro Updates are security relevant and til 9.5.5 we payed for it!
What you can do (not Acrobat 9 Pro):
If you use a CS4 version: Try to install plugins, patches and updates manually (PS 11.0.2, ID 6.0.6 etc.)
Try to get an Acrobat X Box, Acrobat X updates are still online.

PDF explosion after Acrobat Pro 9.1 update

After updating to Acrobat Pro 9.1, one of my users (on a very strong, last gen Mac Pro) he cannot view any PDF's. When double-clicking to open a pdf, what appears to be every PDF he's ever opened pops up along with it, this continues until either Acrobat meets it's limit of open windows (at which time it asks you to close windows and then replaces those closed windows with more pdf's) or I force quit Acrobat. The same is true for every PDF (so it isn't specific to any PDF), and this does not occur when I set the default PDF viewer to Preview. Please help!
Thanks,
Max Gingold

I have had the same thing happen with Acrobat 8.1.2. I can't even open a PDF file (from mail or my old saved files) without a never-ending pop-up of my previously created PDFs until I force quit. I'm thinking it could be some preference, but haven't had any luck finding anything. Anyone... help?

Deploy Acrobat Pro 9 with updates

Hello,
I manage the system imaging and software deployment for a company with over 100 macs. I have written shell scripts that install the CS4 suite on a machine after it has been reimaged. The script then installs the updates for all the CS4 products except Acrobat Pro 9. That part works fine. The challenge I have now is that Acrobat Pro 9 has 400mb+ of updates and I can't script the installation of them. I don't want my helpdesk staff to manually go through the process of downloading and installing the updates on every machine that needs to be reimaged.
Before updates can be applied, the Acrobat Pro 9 has to be licensed. Doing that includes launching one of the other CS4 apps (e.g. Photoshop) first, then launching Acrobat Pro 9, clicking ok on various dialog boxes and then "accept" on the EULA. Once all that is done, I can script the installation of the updates (although, not as easily as the other CS4 apps).
In the windows world, there is an Acrobat customization tool that allows you to deploy the Acrobat without needing to accept the EULA. I haven't been able to find anything like that for the Mac.
Does anyone know how to get around this problem?
Thank you for your help,
Kevin

thanks for the push to getting a cache cleaner -- tried and will see if it keeps the problem in hand.
d.

Acrobat Pro 9.3 update killed the application???

Ever since I installed the 9.3 update acrobat won't open at all. Acrobat reader opens just fine, but acrobat pro bounces once in the dock and then...nothing. I tried reinstalling from the original cd and even that stalls. I select acrobat for reinstallation and tell it to install and nothing happens.
Any ideas out there?

My best is you have to remove all vestiges of Acrobat before re-installing. BTW, on the Mac Adobe recommends you not have Reader installed. When uninstalling Acrobat, make sure all preference files and application support files.

Adobe Acrobat pro IX auto update

Why my Adobe pro IX has(autoupdate) last update 11008 and on web is 11010?
Thank you.

Adobe - Acrobat : For Windows : Adobe Acrobat 11.0.10 Pro and Standard update - All languages : Thank You

Acrobat Pro 8.0 Updating: Which is Correct Version?

My old system crashed and I reinstalled Acrobat Pro 8.0 (as part of CS3) on my Windows 7 PC. I'm trying to update.
I found the link with the update files, but am having trouble figuring out which is the correct file to use for the very first update (from 8.9 to 8.1). It lists these files:
08/07/2007 12:00AM        931,192 Acro81OCRJ.exe 09/18/2007 12:00AM 83,310,592 AcrobatUpd810_aef_incr.msp
09/18/2007 12:00AM     37,727,744 AcrobatUpd810_aeh_incr.msp
09/28/2007 12:00AM     33,864,192 AcrobatUpd810_bres_incr.msp
05/15/2007 12:00AM     36,777,984 AcrobatUpd810_cck_incr.msp
08/06/2007 12:00AM     37,903,872 AcrobatUpd810_cpghs_incr.msp
05/11/2007 12:00AM     37,983,232 AcrobatUpd810_efgj_incr.msp
09/14/2007 12:00AM     33,637,376 AcrobatUpd810_elle_incr.msp
05/15/2007 12:00AM     38,577,152 AcrobatUpd810_euro_incr.msp
09/05/2007 12:00AM     34,662,912 AcrobatUpd810_heurt_incr.msp
None of these matches the naming format used for later updates. All of the later updates use the format "AcrobatUpd8xx_all.incr.msp." Is there an "..._all.msp" for the 8.0 to 8.1 update, or am I to select one of the above? I'm in the U.S.
Any help will be appreciated!

It should be the file named " AcrobatUpd810_efgj_incr.msp"

Can I re-scale scanned documents in Acrobat Pro (can't print drawings to correct scale)

I have several scanned drawings of my house (originals is pre-CAD) that when printed instead of e.g. 1:400 is 1:330 and 1:100 is 1:130 and similar. This "odd" scale is ok for me personally but not the people at the building inspection department that need to approve the small updates I've done.
So it would be good to be able to say in a document that this distance should be Xmm when printed.
The method I'm using now is to use custom scale when printing e.g. choose 87% instead of 100% but this method is very paper and time consuming for several drawings with slightly different scale problems. And I would like to correct this in these pdf-drawings so I don't have to bother with this in the future.
Is there a way to handle this?
Edit: Using Adobe Acrobat Pro XI

SOLVED:
See http://kb2.adobe.com/cps/891/cpsid_89178.html

Macbook pro can't update software(iTunes, ML) or Adobe updates/products.

I recently bought a new Macbook Pro at the end of September 2012 which came with Mountain Lion. I then updated my Imac to Mountain Lion. I cannot update anything in my app store, including Itunes, and Moutain Lion updates. My Imac is also having the same problem. I also can't update my Adobe products or download Adobe products. Java also failed. Please Help!

I deleted my harddrive and reinstalled Mountain Lion. Still can't update nor install Adobe products. I am able to download apps from the App store.
I try to repair permissions here is what it says:
Verifying permissions for “Macintosh HD”
Group differs on “Library/Java”; should be 0; group is 80.
Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions verification complete
Repairing permissions for “Macintosh HD”
Group differs on “Library/Java”; should be 0; group is 80.
Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
Repaired “Library/Java”
Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.
Repaired “Library/Preferences/com.apple.alf.plist”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Resources”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”
Permissions repair complete
Here is the Install log when i try to download Lightroom 4:
Install Log
Marker - 2013-01-21 1:27:10 PM
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: @(#)PROGRAM:Install PROJECT:Install-735
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: @(#)PROGRAM:Installer PROJECT:Installer-614
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Hardware: MacBookPro10,1 @ 2.60 GHz (x 8), 8192 MB RAM
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Running OS Build: Mac OS X 10.8.2 (12C60)
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: TMPDIR=/var/folders/8q/9l06h8yj0n582tnwhr398rnr0000gn/T/
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: SHELL=/bin/bash
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: HOME=/Users/teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: USER=teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: LOGNAME=teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: SSH_AUTH_SOCK=/tmp/launch-WJKge5/Listeners
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: Apple_Ubiquity_Message=/tmp/launch-3XjbPk/Apple_Ubiquity_Message
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: Apple_PubSub_Socket_Render=/tmp/launch-UIIlKD/Render
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: COMMAND_MODE=unix2003
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Adobe Photoshop Lightroom 4.3 Adobe Photoshop Lightroom 4.3 Installation Log
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Opened from: /Volumes/Lightroom 4.3/Adobe Photoshop Lightroom 4.pkg
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Product archive /Volumes/Lightroom 4.3/Adobe Photoshop Lightroom 4.pkg trustLevel=202
Jan 21 13:27:21 Teanns-MacBook-Pro.local Installer[565]: InstallerStatusNotifications plugin loaded
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: =============================================================================== =
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: User picked Standard Install
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Choices selected for installation:
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]:           Install: ""
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]:                     Adobe Photoshop Lightroom 4.pkg#com.adobe.Lightroom4.pkg : com.adobe.Lightroom4 : 0.0.0
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: =============================================================================== =
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: It took 0.00 seconds to summarize the package selections.
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg# com.adobe.Lightroom4.pkg
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Set authorization level to root for session
Jan 21 13:27:25 Teanns-MacBook-Pro.local runner[569]: Administrator authorization granted.
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Will use PK session
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Starting installation:
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Configuring volume "Macintosh HD"
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Preparing disk for local booted install.
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Free space on "Macintosh HD": 483.47 GB (483467673600 bytes).
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Create temporary directory "/var/folders/8q/9l06h8yj0n582tnwhr398rnr0000gn/T//Install.565l8d1UZ"
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: IFPKInstallElement (1 packages)
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Using authorization level of root for IFPKInstallElement
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: ----- Begin install -----
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: packages=(
              "PKLeopardPackage <file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg #com.adobe.Lightroom4.pkg>"
Jan 21 13:27:26 Teanns-MacBook-Pro.local installd[254]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”." UserInfo=0x7f8b71c878c0 {NSUnderlyingError=0x7f8b71c316a0 "The file couldn’t be opened because it isn’t in the correct format.", NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications, NSURL=file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%20 4.pkg#com.adobe.Lightroom4.pkg, PKInstallPackageIdentifier=com.adobe.Lightroom4, NSLocalizedDescription=An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”.} {
              NSFilePath = "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications";
              NSLocalizedDescription = "An error occurred while extracting files from the package \U201cAdobe Photoshop Lightroom 4.pkg\U201d.";
              NSURL = "file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg #com.adobe.Lightroom4.pkg";
              NSUnderlyingError = "Error Domain=NSCocoaErrorDomain Code=259 \"The file couldn\U2019t be opened because it isn\U2019t in the correct format.\"";
              PKInstallPackageIdentifier = "com.adobe.Lightroom4";
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”." UserInfo=0x7fe621cf9110 {NSLocalizedDescription=An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”., NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications, NSURL=file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%20 4.pkg#com.adobe.Lightroom4.pkg, PKInstallPackageIdentifier=com.adobe.Lightroom4, NSUnderlyingError=0x7fe621a529f0 "The file couldn’t be opened because it isn’t in the correct format."}
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: IFDInstallController 2184C420 state = 7
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: Displaying 'Install Failed' UI.
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
I

Acrobat 8 Pro - Can't Update

Similar Messages

Maybe you are looking for