Acrobat 8 Pro for Windows

Just this morning I encountered a problem with converting a Word 7
doc to a pdf. Since that didn't work, I tried printing the doc to the Adobe Printer which usually works. Well this time it didn't and now 8 Pro won't even open from my desktop. I also tried to open one of my many, many pdfs directly from my library - again, to no avail. Help!

Thanks for all the help everybody! I did reboot early this a.m. when I began having the problem and at
that time it didn't help. Immediately after I posted tried it again and
voile, it worked!! Don't know what the problem was but I can now even do form design in LiveCycle, which I wasn't able to do before this. Ummmm...gremlins???? Thanks again for all the help!

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Can I upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac?

Hello,
I have a question concerning Upgrades:
Can I upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac?

Hi Christian ,
I am not sure if you are eligible to upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac as this is an older version of Acrobat.
Refer this link to connect with the chat support team ,they will assist you further with the same.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra

Acrobat XI Pro for OSX can't open password-protected pdfs created using Acrobat 9 Pro for Windows

I am having problems opening password-protected files created on a PC using Acrobat 9 Pro. I am running a MacBook Pro OSX 10.8.4 with Acrobat XI Pro. When I attempt to enter the password when prompted, a dialogue box pops up saying that I've entered the incorrect password. After many attempts, I am certain that the password entered is correct -- this is reinforced by the fact that i am able to open the same document using Mac's Preview software.
Any assistance would be appreciated!
Thanks.

I was suddenly having the same problem in Acrobat XI Pro for Windows (recently upgraded to CC from Acrobat X). For the past while I've sometimes had to use the "insert from file" tool to get a page added from another file. I couldn't figure out why dragging sometimes would no longer work, but was too busy to go looking for a solution until tonight.
The solution was given by JoshTatum24 above. Switch from a scrolling page display to single page display. Now I can drag pages between documents again. THANK YOU Josh!
Oh, and CORREAdmin, it does not matter whether the hand or arrow selection tool is active, my mouse pointer is always an arrow when positioned in the page thumbnails panel. Switching selection tools does not make a difference in dragging, but switching between scrolling and single page display definitely DOES make the difference.

I have a licensed copy of Adobe Acrobat X Pro for Windows. I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS? Can anyone assist me with this conversion? Best, James.

I have a licensed copy of Adobe Acrobat X Pro for Windows. I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS? Can anyone assist me with this conversion?
Best,
James.

you cannot use your pc license to install on a mac. you would need a separate license (and serial number) for that.
adobe allows platform swaps, but only with the latest (xi) version, Order product | Platform, language swap
your option to use acrobat on a mac are to upgrade to acrobat pro xi and change platforms, use a windows emulator (parallels/boot camp etc) on your mac or swap with a third party.

Need help activating Adobe Acrobat XI PRO FOR WINDOWS?

need help activating Adobe Acrobat XI PRO FOR WINDOWS?

Hi jurleana15722686,
Are you working with a subscription version or perpetual (where you bought the software outright)? Are you running into a particular problem or receiving an error message when you try to activate?
For starters, please check out this document: https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.
If you're still having trouble, please let us know what the exact issue is, including any error messages that you're receiving. It would also be helpful to know what version of Windows you're using.
Best,
Sara
[disucssion moved to Downloading, Installing, Setting Up forum]

Acrobat 9 Pro for Windows Vista Ultimate will not load/update

Costing me hours of my billable time, ADOBE strikes again. i have uninstalled, updated(9.4.2 - which says Acrobat is not on my computer, though it is), i cannot get Acrobat to work. it gives me the error that i need to open Photoshop because it is part of a suite. photoshop, illustrator all have been opened but A9 will still not load.
any thoughts.

The subscription I bought allows me to go online and use Acrobat XI Pro without having it installed on my machine. It works okay, but I'd rather have the software installed on my desktop.
I guess I didn't read the product information closely enough. I can use the online service no problem with my Vista machine, but I can't download the software onto it so that I can use the program on my desktop.
I did successfully download the software to a Windows 7 notebook on the same network. It downloaded without a hitch and it works fine.
The subscription allows me two downloads - one to a desktop and one to a portable machine. I suppose I'll have to upgrade my desktop to Windows 7 or 8.
Thanks for your help.

My Adobe Acrobat X Pro for Windows, after a character set download, is not launching anymore nor converting within other programs like word. Windows 7 OS

Is there any possibility to download the program again and reinstall?

Sorry for the delay
after a search inside the forum I've found the solution.
Applied the patch acrofix
Now Acrobat is working properly
Thank you for contacting me
On Tue, Nov 11, 2014 at 5:21 PM, Test Screen Name <[email protected]>

Acrobat XI Pro for Mac saved file not seen in a AFP NAS

After I save a document through Acrobat XI Pro to NAS in Mac OS 10.8, I can't see the document in that directory by Finder through AFP-protocol , however I can see it through SAMBA-protocol. This never happened before, only after I saved the file through the newly installed Acrobat 11 Pro.

I was suddenly having the same problem in Acrobat XI Pro for Windows (recently upgraded to CC from Acrobat X). For the past while I've sometimes had to use the "insert from file" tool to get a page added from another file. I couldn't figure out why dragging sometimes would no longer work, but was too busy to go looking for a solution until tonight.
The solution was given by JoshTatum24 above. Switch from a scrolling page display to single page display. Now I can drag pages between documents again. THANK YOU Josh!
Oh, and CORREAdmin, it does not matter whether the hand or arrow selection tool is active, my mouse pointer is always an arrow when positioned in the page thumbnails panel. Switching selection tools does not make a difference in dragging, but switching between scrolling and single page display definitely DOES make the difference.

Can't Drag and Drop from pages bar in Acrobat XI Pro for Mac?

MAC OSX 10.7.5
Acrobat XI Pro
In adobe Acrobat XI for Mac, how do I drag pages from the Pages Thumbnail sidebar into finder and make a new PDF?
In windows I can simply select the pages, drag and drop them into Explorer and it creates a completely new PDF with the pages I dragged. I've tried everything on my Mac and I can't get it to extract this way.
It's extremely slow and frustrating having to manually right click extract, select the pages, open it in a new adobe window, then have to save the file through the menu.
On windows I just select the page, drag to the folder, click , and rename.

I was suddenly having the same problem in Acrobat XI Pro for Windows (recently upgraded to CC from Acrobat X). For the past while I've sometimes had to use the "insert from file" tool to get a page added from another file. I couldn't figure out why dragging sometimes would no longer work, but was too busy to go looking for a solution until tonight.
The solution was given by JoshTatum24 above. Switch from a scrolling page display to single page display. Now I can drag pages between documents again. THANK YOU Josh!
Oh, and CORREAdmin, it does not matter whether the hand or arrow selection tool is active, my mouse pointer is always an arrow when positioned in the page thumbnails panel. Switching selection tools does not make a difference in dragging, but switching between scrolling and single page display definitely DOES make the difference.

I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.

I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.

It would be helpful to know what version of Acrobat, WORD, and operating system.
Without that info, I would suggest at this point to open your WORD file and then go to the print menu and print to file using the Adobe PDF printer. Open the created file in Distiller and see if you get a PDF. If so, check to see if AcroTray is running in the background.
You say you tried many ways. It would help to know what you tried and what worked or did not work, and at what point the failure occurs.

Adobe Acrobat XI Standard for Windows upgrade to Adobe Acrobat XI Pro for OS X

I have changed the platforms, from win to mac, and Adobe Acrobat is required for my work. I own Adobe Acrobat XI Standard for Windows and I was interested if I could change the platform to OS X, but unfortuantelly XI Standard is not available for mac. Also, I could not find a way on Adobe.com site to upgrade XI Standard to XI Pro and then change the platform.
Please advise.

I believe Adobe have been known to deal with "crossgrades" before, but you would need to contact sales in person to deal with this.

Upgrading Acrobat XI Standard for Windows to XI Pro for Mac

I recently purchased a SnapScan Scanner that came with a full version of Acrobat XI Standard for Windows. I have a Mac, and as Adobe doesn't make a Standard for Mac, I'm wondering if it's possible to upgrade to Pro using the serial number I already have rather than purchase a whole new version. Is this doable? I attempted to use the serial number in the Pro download and it wouldn't take.

Hi Courtney ,
I would recommend you to refer the following document to get information about the platform and language swap .
https://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.ht ml
Hope this will help .
Let us know how it goes ,we would surely do the best for you .
Regards
Sukrit Dhingra

Can I use Acrobat 8.1 Pro for Windows 8?

Can I use Acrobat 8.1 Pro for Windows 8?

Generally I agree, but there is a chance it will work. If you are talking about a 64-bit system, the likelihood of problems is substantially higher. The simplest way to find out is try it (assuming you have already purchased Win8 system. You will likely have to update to at least 8.1 to have it work. However, Adobe will not provide support for problems you run into, though folks here might try to offer solutions. I have not heard anyone try it yet. Several were successful with Win7, though I only heard of 2 with Win7, 64-bit who claimed success.
However, you might find that AA XI provides better performance (assuming you do get AA 8 to work) and you probably should consider the upgrade.

Recently installed Acrobat XI pro on Windows 8.1, won't let me feed into scanner, forces me to scan pages one by one, how do I solve this?

I recently installed acrobat xi pro on windows 8.1. When I try to scan to create a pdf, it won't feed, instead it directs me to custom page and makes me create page by page. It's not a problem with my computer. How can I solve this? JK in Houston

Hi jk in texas,
Since you're using Acrobat on Windows, you can set up a scanning preset that uses the scanner's TWAIN driver. When the automatic document feeder is loaded, use the preset to have Acrobat "talk" to the scanner. For information about setting up presets, see Acrobat Help | Scan documents to PDF.
Please let us know how it goes.
Best,
Sara

Acrobat X Pro for Mac fails to scan double-sided

Hello All,
I am having trouble in scanning double-sided through Acrobat X Pro with a Canon MF4880dw installed on an iMac with Mountain Lion.
Here is the procedure I follow:
File > Create > PDF from scanner
in the box "Sides", I select "Both Sides" and check the box for "Prompt for scanning more pages".
When I scan the first side of a multi-page document, I am prompted to indicate whether the scan is complete or I want to scan more pages, but I am NOT prompted to indicate whether I want to scan the other side!
Turning off the option "Prompt for scanning more pages" has the only result of completing the scanning procedure without asking anything else...
I found the following note on the on-line help of Acrobat,
http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7f71.w .html
Note: You can scan both sides of pages even on scanners that do not themselves support two-sided scanning. When Both Sides is selected, a dialog box appears after the first sides are scanned. You can then reverse the original paper documents in the tray, and select the Scan Reverse Side (Put Reverse Of Sheets) option in that dialog box. This method produces a PDF with all pages in the proper sequence.
This is indeed what I have always done on a Windows 7 computer with Acrobat 8 and a Samsung multifucntion printer, and never ever had any problem.
In fact, I believe that the printer model is irrelevant, as this is an internal setting of Acrobat, and that this is a bug in the Acrobat X Pro for Mac, which must be fixed.
Does anyone else have the same problem?
Thank you,
Salvatore

Dear Mamak,
Many thanks for the note.
I followed your advice and dowloaded new drivers for my Canon MF4880dw.
The filename was different than yours, because the model was different.
However, I noticed that this last version I downloaded is pretty new (released in April), so I was hoping it would fix the problem. Also, it was the same file for all versions of Mac OS X from 10.5 through 10.8.
Unfortunately, no luck: Acrobat still does not ask me to scan the reverse side. Maybe I should have uninstalled the printer before reinstalling it?
I more or less solved the problem by scanning double-sided documents on Acrobat 7 for Windows (which I also have installed on my Mac), which is not optimal, but at least works.
Any thoughts?
Thank you again,
Salvatore

Acrobat 8 Pro for Windows

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