Acrobat 8 Professional crashes while adding security options

Question

I am trying to set the security options in a document I converted using the PDF Maker in MS Word 2003. Every time I try this, I get a message saying "Acrobat has encountered a problem and must close." Help???

Answer 1

I don't know what you mean by "with the security off". I am creating the document within MS Word, but once it has been converted to PDF I open Acrobat and set all the options from within Acrobat. I usually set some document options such as how it should open, etc. and then I set the security options. I can create the PDF using either the PDF Maker icon on the Word toolbar or use the print to the Adobe PDF printer option. It's after I open the document in Acrobat and start working with the security options. I can set how the document opens, but it hangs up when I go to the security tab of that same menu.
Here is a step by step account of what I am doing:
I open my document in MS Word, then I either choose the icon that on the toolbar to convert to PDF or I choose the Adobe PDF printer from my list of printers from the "print" menu.
I close the document and then open the PDF version in Adobe Acrobat.
I then choose from the File menu the Properties option and start to make my setting there, i.e. how the document opens, magnification, etc. and then I choose the "security" tab to set the security options.
I can get as far as the actually password menu and then it freezes when either I get to that menu or I try to click the checkbox to set a password for no copying, editing, etc.
The same sequence of events happens no matter whether I use the PDF Maker icon in MS Word or use the "print to" the PDF printer in MS Word.