Acrobat 8 Standard and Acrobat X Pro unable to install

Hello,
I have purchased Acrobat 8 Standard and Acrobat X Pro, and have both serial numbers.
I am unable to install either in my new computer.
I do not have a disc for Acorbat 8, but do have one for Acrobat X Pro.
I have tried downloading from Download and Installation Help. I received the following error message: "Setup has detected that you already have a more functional product installed. Setup will now terminate."
I have uninstalled and re-installed 8.
I have used the Adobe Reader and Acrobat Cleaner.
Nothing has worked so far.
I received an email from Adobe Help & Support. I replied in order to set up an appointment, but never received a response.
It was suggested in one of the last communications in another forum, that I post a new discussion in the Acrobat Installation & Update Issues forum.
Please help.

Hi Elizabeth ,
It is not recommended to download and run two Acrobat versions on the same machine as it can lead to some conflicts between the two and as well as with the activation server .
Try and use single software on one machine .
Please use the Adobe Cleaner tool to uninstall the software .Here is the link for the same .
http://labs.adobe.com/downloads/acrobatcleaner.html
Once uninstalled ,try downloading the software once again and see if that works for you .Make sure you disable all the third party software while the installation is in progress to avoid any interruption.
Or you could refer the following to download Acrobat X Pro .Acrobat 8 standard ,as it is an older version would not be available now .
You could try and download Acrobat X referring the following KB document and serialize by typing the serial number mentioned on the disk .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards
Sukrit Dhingra

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