Acrobat 8 standard problem

have been
trying to convert some word docs to pdf t
he program starts to convert the gives error message that con
vertion has failed correct the error and try again (have
no idea what the error is) i have successfully used this pr
ogram before so what is wrong i do not have an idea can anyone help please

Step one in diagnostics is to print to the Adobe PDF printer. If that does not work, then try printing to file and opening the file in Distiller. This second step gets around AcroTray that must be working for the first step. Also, if the problem is in Distiller you should see the errors in Distiller.
If the above steps work, then try to use the create PDF menu selection (PDF Maker), available in most MS OFFICE products with Acrobat. If there is no icon, that is likely your problem. If these options do not lead you to a solution, the come back and be specific about how you tried to create the PDF. There are many ways and your message gave no information. We need the details, or we are just guessing. Also, what OS?

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Acrobat Standard 9.1.2 update problem?

I'm running Acrobat Standard 9 on Windows Vista Ultimate.
Right after installing the Acrobat 9.1.2 update, but before restarting my system, I tried to open a PDF file, and experienced cascading file openings, where Acrobat seemed to be trying to open every PDF file on my hard drive in a separate window. Each window header contains the statement: "Adobe Acrobat not responding." After shutting down Acrobat through Task Manager, I then restarted my system, thinking that the problem was a failure to complete the update installation, but when I just tried to start Acrobat (without trying to open any file), it automatically began opening multiple PDF files again.
At that point, I ran a restore to a previous Acrobat version, but did not restart my system. After the restore was complete, my desktop displayed two Acrobat startup icons, one for v9.1.2 and one for the previous version. I tried to start Acrobat by clicking the previous verion icon, but had the same problem with automatic multiple file openings. When I checked the software list in Control Panel, I found that it only contained v9.1.2, and not the supposedly restored version. Does anyone know if I had to restart my system to make the restore work?
When it looked like the restore to previous version had not worked, I did an Acrobat program repair through Control Panel, and restarted my system, but when I tried to start Acrobat, the same problem occurred. Every time it occurs, I have to shut down Acrobat through Task Manager.
I never experienced this problem until I installed the 9.1.2 update. Has anyone else experienced problems with this update? Does anyone here know the cause of the automatic multiple file opening problem?

As far as I'm concerned, there is something screwy about this whole release. I have used Acrobat Standard since v4.0, and was forced to buy v8 or v9 when I upgraded my OS to Vista, so I chose v9. However, the most important feature to me (besides converting other documents to PDF files), something called FreeText, was replaced by something now called Typewriter. Unfortunately, where FreeText was intuitive and seamless, I cannot view the result of a Typewriter session in my document, after entering new text and closing the feature. On top of that, Adobe tech support seems to have gotten less accessible over the years.
This new problem has now rendered my Acrobat program completely unusable, and for some reason, Adobe's Internet support contact form doesn't even interact with my inputs. This forum has proved useless to me for any problem-solving. Anybody from Adobe Engineering listening?

Having problems download Adobe Acrobat Standard using dell digital delivery.

The dell digital delivery and the dell website are both giving us problems. We have the serial/product key but just need a reliable place to download and activate the application from. Is there anyway to download a trial version of Adobe Acrobat Standard and then activate the install with the serial key we have?

Moving this discussion to the Downloading, Installing, Setting Up forum.
Tdavis710 you may want to try a different web browser. What version of Acrobat Standard are you trying to download?

Problem with recent Acrobat Standard subscription and opening up PDF's

After doing a 1-month trial for Adobe XI Pro, I completed online purchase yesterday (11/8/14) for annual subscription for Adobe Standard.
And now I can no longer open or read any PDFs on my computer. A prompt comes up that trial period has ended and I need to subscribe (which I have done). I did not expect this and am very frustrated. Is there a lag time for processing the subscription, or is this something related to updates of older version Adobe? I have Windows Vista.

Hi create shortcut,
Acrobat XI isn't supported on Windows Vista, so that could be what the problem is (see Tech specs | Adobe Acrobat XI Pro). Although, it sounds like you were using Acrobat Pro XI on Vista, is that correct?
Your subscription is indeed, active. So, you should be able to simply sign in and use Acrobat Standard (but know that Adobe can't support any technical issues that might arise when using it on an unsupported OS).
Best,
Sara

Acrobat Standard XI key verification problem

There is not an option to select Acrobat Standard XI to verify the product key. I read some other posts related to this. I bought the program from the website. I have never purchased a program from adobe before now. I have downloaded reader in the past. I'm also not horribly knowledgeable with all of this so simple fix suggestions are best, Thanks!

As "Test Screen Name" have said correctly this is verification steps to check upgrade eligibility.
Which means you have purchased Acrobat XI standard as Upgrade from the previous version. It is looking for the serial number for the previous version you own.
You may visit this page for help : http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

Updating problem of acrobat standard to 8.1.3.

I tried to update my acrobat standard 8 to 8.1.3. The installation progress was stuck. I terminated the installation and tried again. This time, I received a message saying the installation failed.
What can I do?

Have you installed the previous updates? The updates usually have to be installed in order.

Adobe Acrobat Standard XI - Activation problem

Hello,
I have an adobe acrobat standard XI, with an enterprise activation. When I try to convert a Word document to PDF, it asks me a license key. But if I try to edit a pdf file, it doesn't ask me a license key.
What can I do?

Try this KB document:
Serial dialog box appears | Printing | Version 11.0.01

Problems sending comments in Acrobat Standard X

I am using a Dell laptop running Windows 7 64 bit OS and Outlook 2010. We use Acrobat Standard X to stamp approvals on PDFs (that are sent as attachments to an email) and then use "Send Comments" to send back to the person that orignated the email. On this one laptop the process had been working correctly. To correct some errors in another program with sending email on this machine, I ran the fixmapi.exe command from a command prompt (this did fix those errors).
Immediately after this the user reported that when that click on the "Send Comments" button in Acrobat, we are now receving the error : Acrobat is unable to connect to your email program.
Any help would be greatly appreciated...

So, my understanding is that the Portfolio option isn't available in Standard. Are there any workarounds to accomplish this in Standard, such as saving the documents in another format? Or is our only option to bite the bullet and purchase Pro?

I have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise

i have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise

Hi Timothy,
The account cannot be validated error was due to a glitch on our activation server that has been fixed now.
Please try using acrobat now and check if you are still facing the problem.
Regards,
Rave

Why does Acrobat Standard 6.0 recognize scanner but Pro 9 will not?

I am running both programs on an Intel Mac (same machine), 10.5.8 Progam. My Acrobat Standard 6.0 pulls in the scanner immediately, but my Pro 9 will not recognize the scanner. Is there something I have to do to get the Pro 9 to recognize the same scanner?

Thank you so much for your patience and expertise. You spent a lot of time
on this with me. Maybe Adobe will fix the problem in the future! Good
luck to you. Joyce
From: Phillip Jones <[email protected]>
Reply-To: <[email protected]>
Date: Fri, 23 Apr 2010 16:22:02 -0600
To: Joyce Hinds <[email protected]>
Subject: Re: Why does Acrobat Standard 6.0 recognize
scanner but Pro 9 will not?
Native

Acrobat Standard 6.0 Set as Default Viewer, but Browser is looking for Adobe Reader 8 or 9

All,
I use Adobe Acrobat Standard 6.0 for viewing and creating PDF's. Just a couple of days ago, I tried opening a patent document I found on Google. The browser displayed the following error:
"The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again."
So I looked for an update for Adobe Reader and downloaded Adobe Reader 9.1.2.
The next PDF document that I opened came up in Adobe Reader....NOT Adobe Acrobat. The installation must have changed the default viewer. So I right-clicked on the PDF file icon and selected OPEN WITH Adobe Acrobat. I clicked the checkbox to "Always open with this program..." This seems to have fixed the default viewer problem, as PDF files now open with Adobe Acrobat Standard...just the way I want things to work.
I still have the problem of not being able to open many documents within a browser...I think because the browser is looking to open the PDF files in Adobe Reader 9.1.2, NOT Acrobat 6.0. But Adobe Acrobat is now the default viewer.
Does Acrobat function independently of Reader? Or is Reader a module that is required for Acrobat to function properly? Whatever the case may be, can somebody suggest a fix for this problem?
Thanks,
Neal
[email address deleted by host]

They do not require each other for running as mentioned. There are some modules in common and that is where you run into problems. There are issues with the parts that remain resident also. I would suggest you follow the other advice you have been given. Unfortunately, there are some PDFs that may not open correctly in AA6. You may have run into some of those.

Acrobat X problem with ClearScan in Windows 7

Using Acrobat X (10.1.2) Standard on WIndows 7 Pro. I have been scanning documents with OCR set to 'Searchable text' for months. I like the ClearScan option better, but when I changed the scanning options to use it Windows reported 'Acrobat has stopped working' and shut it down.
It happened on page 2 of a B&W scan at 600 dpi, and on page 5 of a greyscale at 300 dpi. The B&W problem was completely reproduceable, I only tried the greyscale once.
I tried the B&W scan (three pages) using 'Searchable text', followed by Tools > Document processing > Optimise scanned PDF and chose ClearScan there, and it worked fine.
I don't see any comments on this, although there are Mac comments related to ClearScan in Acrobat 9.
Is this a known problem?
John Inkle

Ankit, thanks for replying.
I have a CanoScan 4400F.
To check it again I scanned some pages in B&W after changing the option to ClearScan using Configure Presets. After the second page had scanned and the progress windows showed “Initialising OCR” it crashed. Windows report was only that Adobe Acrobat had stopped working, no “Details” link to click. I searched around and did not find a crash log, just the information below. Windows did suggest a solution – that I get an update to Adobe Reader, however I do not have Adobe Reader installed!
I tried a second time, and it was fine for 3 pages but crashed on the fourth. These are multi-page scans – I click “Scan more pages”.
Using Windows 7 Pro (32-bit), fully up-to-date.
Source
Adobe Acrobat
Summary
Stopped working
Date
2012-03-05 20:11
Status
Solution available
Description
Faulting Application Path:              C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
Problem signature
Problem Event Name:      APPCRASH
Application Name:           Acrobat.exe
Application Version:         10.1.2.45
Application Timestamp:   4f02e85c
Fault Module Name:        Acrobat.dll
Fault Module Version:      10.1.2.45
Fault Module Timestamp:                4f02f7ed
Exception Code:                c0000005
Exception Offset:              00017d40
OS Version:        6.1.7601.2.1.0.256.48
Locale ID:           4105
Additional Information 1:                0a9e
Additional Information 2:                0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                0a9e
Additional Information 4:                0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID:          2792832024

Adobe Acrobat Standard I/O Reads Writes Out of Control

I am using Adobe Acrobat Standard 9.3.2 on Windows XP SP3 with the latest updates installed. In the last few months I have frequently caught acrobat.exe running even when I had no acrobat windows open. The way I know when this is occurring is because my disk read/write light goes crazy. When I open up the task manager I see that Acrobat has hundreds of thousands of disk I/O reads and writes. It is almost like it is caching itself or something. Anyway, does anyone else have this problem and/or know how to make this stop? Right now I just have to go in and force close the app via the Task Manager.
Thanks in advance,
CF

Thanks but I have tried both with and without acrotray running first and it still occurrs. Additionally, when I open it in relation to reboots doesn't matter. The only thing that I think might change behavior is whether or not Acrobat has been opened inside a web browser. There may be some question as to whether or not IE or FF close it properly.

Acrobat Standard 9.5.3 and 9.5.4 Updates will not Install.

I am unable to install updates to Adobe Acrobat Standard 9. The computer is running Window Vista Ultimate 2007, Service Pack 2 and has a 32-bit Operating System. I receive the following Windows Installer error message when I try to install either update:
"This patch could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package."
What do I need to do to correct the problem?
Thank you.

Can you do a verbose installation from the command line using the syntax below
msiexec /p [PATH_TO_MSP\NAME_OF_THE_UPDATE_FILE].msp /L*v c:\acrobatupdate.log
Then afterward post the log file contents to the forum.

Acrobat standard 9.0 error while enabling commets option using Java script object

I'm using the below java script code in my VB 6.0 application for enabling commets options in the PDF file
Dim oJSO As Object
Set oJSO = mPDDoc.GetJSObject
oJSO.Collab.showAnnotToolsWhenNoCollab = True
It is working fine till Acrobat 8.0. Now I'm trying with Acrobat 9.0 standard edition, it is throwing scripting error 'An unhandled Win32 exception occured in Acrobat.exe[308].
Can anyone suggest the way to enable 'comment' options in Acrobat Standard 9.0 using Java Script Object?
Thanks

I get much the same problem with VB6, Acrobat 9 Pro and WinXP SP3. When I single step the line:
oJSO.Collab.showAnnotToolsWhenNoCollab = True
in debug I go to the error handler for my Sub. Inspecting the VB Err object has Number = -2147417851 and Description = "Automation error
The server threw an exception." I get a Microsoft crash notice about Acrobat a short while later.
I've experimented with the JavaScript debugger in Acrobat and you can execute Collab.showAnnotToolsWhenNoCollab = True and reference the value of Collab.showAnnotToolsWhenNoCollab in the console. The problem appears only when accessing Acrobat Javascript through the Interapplication Communication API.
If anyone can help it would be appreciated. I tried Adobe's Acrobat support and they were no help at all.

Acrobat Standard 9.0 automatically opens multiple files on startup

This problem was originally posted as "Acrobat Standard 9.1.2 update problem?"
In Vista Ultimate, I installed the Acrobat Standard 9.1.2 update, and afterward, my terminal began automatically opening multiple PDF files whenever Acrobat was started. At one point, I let it run for several minutes, and got up to 33 opened files before I forced the program to shut down.
Although this problem was resolved by a program removal and reinstallation (restore previous version didn't work), it came back again, after I had worked on several PDF files since the reinstall. Apparently, Acrobat feels compelled to open all of the PDF files I have worked on since the reinstallation, whenever it starts up. In addition, it opens copies of all of these files when I open a Website PDF file. So I have two copies of the same filename open at the same time (usually impossible in Windows). Since I removed v9.1.2 and reinstalled v9.0, the problem might not be connected to the 9.1.2 update I installed before it began; however, the 9.1.2 update might have made changes to the registry that the uninstall didn't correct.
HAS ANYONE ELSE EXPERIENCED AUTOMATIC MULTIPLE FILE OPENINGS IN ACROBAT STANDARD 9.0 OR 9.1.2, AND IF SO, WHAT DID YOU DO ABOUT IT? I'm desperate enough to seek technical advice from a random group of strangers.

I was having this problem on a Vista Ultimate machine after upgrading to Acrobat Pro 9.2, and solved it in the following way.
1. Exit Acrobat, open the task manager and be sure the acrobat.exe task is no longer running.
2. Open the directory C:\Users\<username>\AppData\LocalLow\Adobe\Acrobat\9.0
3. Locate the file named Organizer90 and drag it to the desktop
4. Open Acrobat from the Start menu
Problem should be solved! If not, exit Acrobat and drag the original Organizer90 file back to the original directory (replacing the newly created file). I have no idea what the Organizer90 file does, so I don't know if you may be losing anything important using this method, but it did work for me in solving the "opening multiple files" problem.

Acrobat 8 standard problem

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