[Acrobat 8.x] PDF Printer not working

Hi there,
I just migrated from Windows XP SP3 to Windows 7. After having installed Acrobat (as part of CS3), I quickly came across the following nasty problem. The PDF Printer worked about once. After that, it became defunct. When starting a print job with PDF Printer, the entire application hangs. For some reason, there is considerable hard drive activity after that, but the application that has issued the print command does not recover (I waited for several minutes).
I have tried the following solution:
(1) Auto-Update updated my Acrobat version to 8.1.3
(2) "Repair Acrobat Installation" from Acrobat Help Menu
(3) Manually reinstalled PDF Printer
(4) Removed all PDF Ports and recovered via "Repair Acrobat Installation"
=> no effect, the problem remains.
I would be very greatful for any suggestions. This problem is driving me nuts! The PDF printer is an important component that just has to work.
Maniac

Thanks for the input!
The upgrade to 8.1.6 did solve the problem. Acrobat still works poorly, but at least the PDF Maker works quite fine.
Nevertheless, it's really too bad that Adobe requires you to purchase a full (and considerably expensive) upgrade for Win7 support. Adobe 8 is not that old so that it would require updating.

Similar Messages

  • PDF Printer not working from portal

    Hi Experts,
    We are on EP7 SPS13 & ITS version 620 patch level 20.
    problem we face is PDF printing from Portal. But when we directly access through ITS, PDF printer is working.
    Could anyone give some inputs on this.
    regards
    ambicasony

    A server exception would suggest you are using Acrobat in the cloud. I don't have an answer in that case other than trying later. Is the Adobe PDF printer indeed installed on your machine or in the cloud?

  • Adobe PDF Printer not working as print driver; 9.5.5 (pro) with Windows 7, 64 bit

    I have installed, repaired, uninstalled and re-installed Acrobat Pro 9.5.5 on a newly formatted SSD with Windows 7, 64 bit on my desktop machine. The program was installed from Acrobat Pro 9.0.0 and updated within the program. I have the program also installed on my laptop, and the Adobe PDF Printer driver is working properly on my laptop.
    On my desktop with the newly formatted SSD, the Adobe PDF printer driver is not working. Note that I am using the printer driver, and not any pdf creation techniques within MS Office or other programs.
    When I go to the Adobe PDF printing preferences on my desktop, I only get a generic, two tab window open. When I print a file to this printer on my desktop machine, I do not get a window opening that asks where to create the pdf or what to name it, and I never see any files created. In MS Word, the Create PDF option under the Acrobat tab works and opens a dialog to ask the name and location to save, and then opens a PDF Maker progress window and properly creates the file. I can also save a file as an .eps or .ps file and use Distiller to create the pdf. However I cannot get the Adobe PDF printer driver in my Devices and Printers to work properly, although it works just fine on my laptop with the same program (Pro 9.5.5) and same Windows version (7, 64 bit).
    Repairing, uninstalling and re-installing does not solve the problem. Acrotray.exe *32 process is running. Any ideas on why this won't run properly on my desktop, but will run on a similarly configured laptop?
    On my laptop, I get a full, (7) tabl menu with all the normal options:

    I found this answer from Deepak Chauhan on another forum, and it solved this problem!
    Try this to add Adobe PDF printer manually on Windows 7, and Windows Vista.
    If windows 7 is Enterprise or better edition: (Admin rights required)
    Start>search for printmanagement.msc and open the print management module
    Expand the print server and expand the computer name to see availbale printers, drivers and printer ports.
    - from printers ensure there's no Adobe PDF printer, if there is delete it
    - go to ports and delete the PDF ports (the ones ending in *.pdf)
    - go to drivers and delete the PDF converter.
    Take note if any errors occur, but continue with the following steps regardless.
    If on windows 7 home edition, just goto start>Devices and Printers and ensure PDF pritner is not listed.
    Then open the registry (if any erors deleting these keys happen, see below)
    1: go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers
    delete any adobe PDF printer subkey present
    2: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
    delee the PDF port monitor if present
    3: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
    again delete and pdf printer subkey
    If any erros occur, you need to set the owner of the key to the currently logged in admin user, then ensure that user has full control.
    Do this by right-click the key and selecting permissions, clicking on advanced, then the owner tab.
    Once you've all that has been done, open a command line as administrator.
    Copy and pate the following commands in order
    1: net stop spooler
    2: rundll32.exe setupapi.dll,InstallHinfSection AdobePDFPortMonitor 128 C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf
    3: net start spooler
    4:rundll32.exe printui.dll,PrintUIEntry /if /b "Adobe PDF" /f "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf" /r "Documents\*.pdf" /m "Adobe PDF Converter"
    That should set back the pdf printer.
    This seemed to provide the link that provided the Adobe PDF Settings tab to the Adobe PDF Printing Preferences that was missing!

  • Adobe PDF Printer not working in Illustrator since 9.3.2 update.

    Greetings all,
    Since updating Acrobat Pro to 9.3.2 I've not been able to print to PDF from Illustrator using the Adobe PDF Printer (Adobe PDF 9.0 in my printer list).
    I've tried several restarts and have also removed the printer and run the Repair Acrobat Installation from the Help menu of Acrobat to reinstall the printer, but problem remains.
    I've also tried printing from other programs (namely Thunderbird, Firefox and Photoshop) and the printer has worked fine so I suspect this my be isolated to Illustrator.
    No error messages are given and the Illustrator print jobs are listed as Completed in the printer job list but no files are created.
    I've got a work-around, printing to Postscript file then converting to PDF in Distiller and it seems to be working fine, but not my ideal solution.
    I've checked for updates in Illustrator but none are available.
    System details:
    OS X 10.5.8 (MacBook Pro 15", around 2.5yrs old)
    Adobe Creative Suite CS 3, Acrobat Pro 9.3.2, Illustrator 13.0.2
    Any ideas?
    Many thanks,
    Dave

    I've never liked the Save As PDF option in Illustrator. Though the quality is excellent, in my experience it creates bloated PDFs that are often too big to email.
    Take for example the file that prompted my original post. If I print to PDF (or in this case use my workaround, creating a PS file, then converting to PDF in Distiller) using my Hi Rez preset, the final PDF is 648K. If I Save As PDF using the same preset, the final file is 5.5Mb! A ridiculous size for a CMYK flyer measuring just 134x70mm.
    The reason for the size increase is obvious when the big pdf is opened in Illustrator: all the bits and pieces outside the artboard and on hidden layers are all preserved. In reality, it's just the same as the original Illustrator file seeing as Illustrator's native AI format is pretty much a pdf in all but name only.
    Do you know of a way to use the Save As PDF command that eliminates the unwanted material and gets the file size down? That would really make my day!
    What I wish for is an Export To PDF command as found in InDesign. That seems to give the best of both worlds.

  • PDF Printer not working in Adobe XI

    The PDF Printer option is not working in Adobe XI.    We are using Windows 8.    When I open the printer box and select Adobe PDF, I get an error message stating "The server threw an exception."        The "Save as PDF" and "Convert to PDF" options work but those options are not always available.  

    A server exception would suggest you are using Acrobat in the cloud. I don't have an answer in that case other than trying later. Is the Adobe PDF printer indeed installed on your machine or in the cloud?

  • PDF Printer not working

    I'm having an issue with PDF printer; Acrobat Version 8.1.6; Vista Ultimate.
    When I print to PDF all appears to happen as it should, the job spools to the printer, however no PDF is generated. When I use PDF maker to generate a full featured PDF in Word 2007 the job hangs on Converting to Adobe PDF (see attached image). If I choose a quick and simple PDF the PDF is generated. The PDF maker in IE appears to be working fine.
    I have completely uninstalled and reinstalled Acrobat as repairing the installation did not work. No luck.
    Any suggestions? I haven't been able to find any errors in the log files.

    Bill,
    Thanks for the response.
    AcroTray is running on my machine.
    I have established that the print to file option works; the resulting prn is converted to a PDF using distiller.
    The only plug-in that appears to generate a PDF normally is the IE plug-in (other than in MS Word, if I choose PDF Maker and select Quick and Simple PDF; unfortunately this options is not available in Excel, the main application in which I need PDF Maker; the latest Excel service pack has issues with the built in PDF generation tool).
    In summary, if I print to PDF Printer, no PDF is generated, regardless of the application. If I print to file the prn file is generated, which can be converted to PDF using distiller. I would prefer to not have to follow this two phased approach.
    I assume the error is occurring in the transfer to distiller; I assume printing to PDF generates a temporary file? Do you know where this is saved? If I can track the PDF generation sequence I may be able to at least establish where thing are coming undone.

  • Acrobat Pro X PDF previewing not working in Windows 7 64-bit

    Greetings, all,
    The organization I work for recently purchased a volume license for Acrobat Pro X.  We uninstalled Adobe Reader from all of our machines and installed Acrobat Pro X on them.  After the move, the PDF preview handler stopped working.  People commonly link to the URL below, but it has not worked for us.  It appears it only works for the PDF preview handler packaged with Adobe Reader, not the one packaged with Acrobat Pro.
    http://www.pretentiousname.com/adobe_pdf_x64_fix/index.html
    Users are unable to preview PDFs in Windows Explorer and Microsoft Office Outlook 2007.  When attempting to preview in Windows Explorer, the following appears:
       This file can't be previewed.
    What can we do to get the preview handler working in Windows Explorer (Windows 7 64-bit) and Office Outlook 2007?
    Thanks in advance!

    Bill@VT wrote:
     OK. Then do you mean the thumbnails in Windows Explorer? I don't have a solution for that, but there have been several posts about the issue.
    Well, thumbnails in Explorer don't work either, but we're not concerned about it.  The preview pane is what we're worried about.  There is a button in the top-right that turns the pane on.  Previewing in Outlook does not work either.
    Sabian Zildjian wrote:
    Check the value for AppID in this registry key:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{DC6EFB56-9CFA- 464D-8880-44885D7DC193}]
    What do you have?
    {534A1E02-D58F-44f0-B58B-36CBED287C7C}
    DisplayName is set to "@C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\pdfprevhndlr.dll,-101".

  • PDF printer not working in Outlook 2013

    I have the PDF printer add in activated, but when I try to use the PDF printer in Outlook 2013, nothing happens.
    The program turns for a while, but then closes without the PDF file being created.
    Used to work without problem for earlier versions of Outlook.

    You probably need to upgrade. According to the compatibility table (
    https://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html)
    Outlook 2013 is compatible with Acrobat XI (11.0.1) or higher only.
    On Mon, Apr 13, 2015 at 7:26 PM, melissar8635899 <[email protected]>

  • PDF printer not working, does not create PDF

    I am using Mac OS X 10.6.8 with Adobe Acrobat XI.
    Whenever I try to print a PDF though the printer function the PDF printer opens for a few seconds and no PDF is created.
    Here is an example of the report when I open a file with in the Acrobat Distiller:
    Adobe PDF-Einstellungen: /Library/Application Support/Adobe/Adobe PDF/Settings/Smallest File Size.joboptions
    %%[ Error: undefined; OffendingCommand:   Ìıÿ FÂΩ1ÔÁ˛t∑ DOCUMENT p  ]%%
    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
    %%[ Warning: PostScript error. No PDF file produced. ] %%
    Dauer: 2 Sekunden (00:00:02)
    **** Jobende ****
    Can anybody help?
    Thank you.

    Thanks for the answere.
    I still have the above mentioned problem when trying to print a pdf from a pdf (to reduce size) and when trying to print a pdf out of Indesign ( I dont want to use the export to pdf function because of file size).
    When tryiing to print a pdf from a pdf through adobe acrobat pro the printer menue opens. When I click on printer I can choose the option choose 'save as Adobe PDF' but then the error message appears that saving as a pdf while printing is not supported. That I should choose file - save.  Is that the only way to do it? The file gest bigger instead of smaller, even when I use a low resolution for the pictures. Can't I print  PDFs as PDF somehow through the Distiller.
    When I try to print a PDF with Indesign the Indesign-printing window appears. When I click on the printer and choose 'save as PDF' the Indesign simply jumps back to ints own printer window and ignores my choice. Therefor it does not seem to be possible to print a pdf from Indesign through the PDF printer?!
    Thankful for any comments.

  • Adobe Create PDF printer not working fully!

    Hi all!
    I have a minor problem with Adobe Create PDF printer. I installed and I was able to print couple word docs, but stopped working.
    I dont know why. I am still able to print web pages and others, but cant "print" pdf from word, ooutlook, Autocad, etc.
    It is stopped working correctly after I tried to print from Autocad, also I have had problems with activating my Photoshop sub and Adobe support made same changes to my AAM and Photoshop, may be that is what caused my problem, I don't know, neither does support. Support has no other idea we went thru every detail but still can't use Create PDF correctly.
    Any ideas?
    I have already installed this hotfix:
    http://helpx.adobe.com/acrobat-com/kb/createpdf-desktop-printer-windows-7.html
    But still no solution.

    Hi Pleso
    Can you login to this website https://createpdf.acrobat.com/signin.html using same account?
    Please email me directly at [email protected] and we can do a online session to troubleshoot this issue.
    Thanks
    -sarabjit

  • PDF Printer not working with Acrobat 8 & Vista Ultimate 64bit

    I have not been able to print pdf's.  I am uptodate on upgrades and have installed, reinstalled printers and repaired the program etc.
    When I install an adobe printer I get the Adobe PDF Converter.  When I try to print with it, I get an audible failure signal and nothing ever happens.  Sometmes I get a sceen indicating it has failed, sometimes not.  I have had this problem since upgrading to a new computer with Vista Ultimate 64bit OS.
    I have seen various "Fixes" but none seem to address my problem or work for it.
    Anyone with the same problem and perhaps a solution?

    What version of AA8?

  • PDF printing not working

    So I I change to another user on the windows XP computer it will print PDF's but in one persons profile on the computer it starts and then freezes when it tries to print.  I would just create a new profile but he has lots of customizations.  Is there any setting that can be changed or reset to allow him to print PDF's without creating a brand new windows XP profile?

    I have downloaded BI Publisher standalone version
    10.1.3.3.1 and configured it with APEX 3.0.1 on
    Linux. Report Printing has been enabled for our
    tabular form in APEX but the report never displays in
    any format (pdf, html, word). The page is blank.
    Generating a pdf report gives the following error
    message when selecting the 'open' option: Adobe
    Reader could not open Zipcode_Table[1].pdf because
    it is either not a supported file type or the file
    has been damaged. The same happens if the file is
    saved and then opened in Adobe Reader. Please
    help!
    Thanks,
    DeniseDenise,
    In APEX, first try using the default report layout (its ugly, but it will show at least if your query is producing xml data).
    Can you build a small report in APEX, with one or two columns, and build the RTF layout in Word and upload it to you app, and try that as a test..
    Next I would recommend looking at the apache logs to see if there are any errors occurring when APEX sends the xml stream to BI Publisher.
    Also, have you posted this over in the APEX support forum? The developers of APEX are there and they WILL help you find an answer, Marc the product manger helped me with my BI Publisher/APEX issues..

  • Adobe Pdf Printer stopped working after update to Acrobat DC

    Hello, I have installed Acrobat DC yesterday. Since then, Adobe Pdf Printer stopped working. It always gets stuck at Checking Fonts and any software the print originated from just hangs and I have to force it closed.
    I tried uninstalling the printer and installing it manually, repairing Acrobat installation but nothing changed.
    So, can somebody help me? Thanks.

    A method which is written here not working - because if you start to remove the fonts one by other you will see that the list does not end there.
    I did so
    1. i copied the folder with the fonts from the other clean system and replace with fonts in my system
    2. then i restore the registry tree HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts
    3. i check system with sfc /scannow
    after these procedures Distiller DC continue to crash...
    In this time distiller crashed when it cheking their fonts in C:\Program Files(x86)\Adobe\Acrobat DC\Resources\Font
    after i rename the folder from Font to Font_ in order to he did not check this folder
    at next run Distiller crashed at the font wingding.ttf after remowing that font he crash at Vrinda.ttf (this is a oficial font of Win7 and come with him) after removing that font distiller crash at the next font name of Vani.ttf (this is a Win7 font too) - when i saw it goes on forever i back my system to normal status and uninstal Acrobat DC and back to Acrobat XI...this version work with out any problems.
    We are waiting a hotfix to resolving this problem with Acrobat DC

  • PDF maker not working - Office 2007

    I have acrobat standard 8.1 with office 2007.  When I try to right click an office document and choose create PDF it crashes.  I can perform this task with a notepad document, so it must be something to do with office.  I have another PC same spec, same software and it is working ok.
    I have tried a repair on both office and acrobat, and uninstalling and reinstalling the software.  checking that the add in is enabled in office.....kinda stuck what to try next.  The file print and choosing the pdf printer is working.  Any ideas ?

    All I can tell you with AA8 is that if it prints to the Adobe PDF printer, then there is an issue with the plug-in macro for PDF Maker. Through AA8, PDF Maker was simply a preprocessor for the Adobe PDF printer. All I can suggest is to go through and check the various settings in PDF Maker. You might log the settings you have and then turn basically everything off in PDF Maker to give as simple a process as possible and see if it works. If so, then add things one at a time. In fact, you might first try to turn off tags or check the option for a small file (you did not indicate file size). Tags and some of the other items bloat the PDF a fair amount and require a lot of space in the TEMP folder that may be too full (this folder is limited in size and is not an issue of the size of your harddrive).

  • Acrobat Help | Basic PDF printing tasks

    This question was posted in response to the following article: http://helpx.adobe.com/acrobat/using/basic-pdf-printing-tasks.html

    The idea of re-sorting multiple pages so they appear in the correct order when printed on saddle-stitched or stapled pager is called imposition. Neither Adobe Reader nor Adobe Acrobat will do it for you automatically.
    Often if your printer has double-sided capability the manufacturer's driver software will have an option that handles imposition for you. If so it can be accessed through the Advanced button on the print dialog and that would work in both Reader and Acrobat just the same.
    Failing that, using Acrobat there are two options - either rearrange the pages by hand (drag and drop in the page navigation sidebar) or use a plugin such as Quite Imposing that will also handle things like margin adjustments and rotating pages to fit portrait<>landscape etc.

Maybe you are looking for

  • ZEN Vision:M problem selecting from the men

    Just like the title says, I'm having trouble accessing any of the menus(photos,videos,extras, etc..) from the menu on my ZEN Vision:M. I've tried pressing the touchpad to select a menu option but no luck, I've also tried just pressing the "right" but

  • Control Costs not Displayed in Process Order Cost Reports

    Hi After Variance calculation and settlement of Process Orders also COntrol COst appearing as Zero, is there any step I am missing or any configuration needs to be adjusted? Thanks in Advance Regards Venkat

  • Can I import Fuji X-E1 Raw Files

    I cannot import RAW files from my FUJI X-E1 camera. Is there an update for this file type.

  • Project Admin & Contributor cource code access control

    I am setting up access control on a TFS 2013.2 TFSVC project To deny access by default I added the Contributors group in the root of the source tree and set all permissions to deny, then on individual source folders I set the permissions for specific

  • NullPointer when calling CLOB.createTemporary()

    Hi all, I am trying to insert an xml of size more than 4k into an xml type table. Given below is the code i am using to create the CLOB to insert the same. I am getting a NullPointerException while creating the CLOB. Please help me out here!! CODE pr