Acrobat 9.0 portfolio document crash reader 9.0
I like that Acrobat 9.x includes an ability to generate PDF portfolios directly from Outlook 2003. I can open these okay in Acrobat 9.0 but every time I open these in Reader 9.x it crashes with an error stating the instruction at 0x00000000 referenced memory at 0x00000000...
I've had this consistently through all the versions of 9.x I've had installed on my PC. It's not a problem that's confined to my PC as I've seen this on other Windows PCs too.
Is this a known problem or something that can be fixed?
Are you installing the package directly from the .msi file? If so, you'll need to specify your custom transforms by using the transforms property. For example,
msiexec /i AcroRead.msi transforms=AcroRead.mst /qb
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Quote from the link you provided:
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Acrobat 9.1.3 always crashes on closing if I have added/changed a toolbar
I upgraded to Design Premium CS4 at the same time I upgraded to Snow Leopard in the hope that the CS4 apps would work better than CS3. Most do, except Acrobat.
At the moment Acrobat 8 works better in Snow Leopard than Acrobat 9. A8 does not crash and all my toolbars do not disappear as they do in A9.1.3. Here is the latest A9 crash report. Can anyone help:
Process: AdobeAcrobat [737]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.1.3 (9.1.3)
Code Type: X86 (Native)
Parent Process: launchd [236]
Date/Time: 2009-09-02 07:39:59.887 +0100
OS Version: Mac OS X 10.6 (10A432)
Report Version: 6
Interval Since Last Report: 47964 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 20655 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: BFFC42D6-B825-4A67-B584-3B4DC605DA45
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[AccHandlerView window]: unrecognized selector sent to instance 0x18d22640'
*** Call stack at first throw:
0 CoreFoundation 0x920d158a __raiseError + 410
1 libobjc.A.dylib 0x970aff49 objc_exception_throw + 56
2 CoreFoundation 0x9211d9db -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
3 CoreFoundation 0x92079026 ___forwarding___ + 950
4 CoreFoundation 0x92078bf2 _CF_forwarding_prep_0 + 50
5 Accessibility 0x7d6c6b50 AcroPluginMain + 25404
6 AppKit 0x912683aa ValueOfAttributeWithDefault + 69
7 AppKit 0x91278cd3 -[NSObject(NSAccessibilityUIElementSpecifier) _accessibilityUIElementPath] + 41
8 AppKit 0x91278c69 _NSAccessibilitySpecifierForUIElement + 67
9 AppKit 0x91200de6 NSAccessibilityPostNotificationForObservedElement + 383
10 AppKit 0x91200c65 NSAccessibilityPostNotification + 28
11 Accessibility 0x7d6c3f70 AcroPluginMain + 14172
12 Accessibility 0x7d6c7619 AcroPluginMain + 28165
13 Accessibility 0x7d6c14c4 AcroPluginMain + 3248
14 Acrobat 0x803ccc53 AcroSecurityBailOutImpl + 2952651
15 Acrobat 0x80140e03 AcroSecurityBailOutImpl + 282491
16 Acrobat 0x80adb75f AcroSecurityBailOutImpl + 10352855
17 Acrobat 0x80134ae9 AcroSecurityBailOutImpl + 232545
18 Acrobat 0x803f06c2 AcroSecurityBailOutImpl + 3098682
19 Acrobat 0x8038f9b9 AcroSecurityBailOutImpl + 2702129
20 Acrobat 0x80082ee6 AcroBundleThreadQuitProc + 3096
21 Acrobat 0x7fe46940 RunAcrobat + 326
22 AdobeAcrobat 0x00002e8b start + 2371
23 AdobeAcrobat 0x0000264a start + 258
24 AdobeAcrobat 0x00002571 start + 41
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x9211bb07 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib 0x970aff49 objc_exception_throw + 56
2 com.apple.CoreFoundation 0x9211d9db -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
3 com.apple.CoreFoundation 0x92079026 ___forwarding___ + 950
4 com.apple.CoreFoundation 0x92078bf2 _CF_forwarding_prep_0 + 50
5 ...AcrobatPlugin.Accessibility 0x7d6c6b50 AcroPluginMain + 25404
6 com.apple.AppKit 0x912683aa ValueOfAttributeWithDefault + 69
7 com.apple.AppKit 0x91278cd3 -[NSObject(NSAccessibilityUIElementSpecifier) _accessibilityUIElementPath] + 41
8 com.apple.AppKit 0x91278c69 _NSAccessibilitySpecifierForUIElement + 67
9 com.apple.AppKit 0x91200de6 NSAccessibilityPostNotificationForObservedElement + 383
10 com.apple.AppKit 0x91200c65 NSAccessibilityPostNotification + 28
11 ...AcrobatPlugin.Accessibility 0x7d6c3f70 AcroPluginMain + 14172
12 ...AcrobatPlugin.Accessibility 0x7d6c7619 AcroPluginMain + 28165
13 ...AcrobatPlugin.Accessibility 0x7d6c14c4 AcroPluginMain + 3248
14 com.adobe.Acrobat.framework 0x803ccc53 AcroSecurityBailOutImpl + 2952651
15 com.adobe.Acrobat.framework 0x80140e03 AcroSecurityBailOutImpl + 282491
16 com.adobe.Acrobat.framework 0x80adb75f 0x7fe44000 + 13203295
17 com.adobe.Acrobat.framework 0x80134ae9 AcroSecurityBailOutImpl + 232545
18 com.adobe.Acrobat.framework 0x803f06c2 AcroSecurityBailOutImpl + 3098682
19 com.adobe.Acrobat.framework 0x8038f9b9 AcroSecurityBailOutImpl + 2702129
20 com.adobe.Acrobat.framework 0x80082ee6 AcroBundleThreadQuitProc + 3096
21 com.adobe.Acrobat.framework 0x7fe46940 RunAcrobat + 326
22 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
23 com.adobe.Acrobat.Pro 0x0000264a start + 258
24 com.adobe.Acrobat.Pro 0x00002571 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9835610a kevent + 10
1 libSystem.B.dylib 0x98356824 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x98355ce1 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x98355a86 _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x98355511 _pthread_wqthread + 390
5 libSystem.B.dylib 0x98355356 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9835d82a __semwait_signal + 10
1 libSystem.B.dylib 0x9835d4e6 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9835f178 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x926fca2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x926e840d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x926e3d2f MPWaitOnQueue + 250
6 AdobeACE 0x7fbb1179 ACEMPThread::Task() + 133
7 AdobeACE 0x7fbb10ed TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x926c79fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9835cfe1 _pthread_start + 345
10 libSystem.B.dylib 0x9835ce66 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9832f942 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9835d480 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x983a6743 pthread_cond_wait + 48
3 AdobeAGM 0x7e4f14c4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4f141d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8e2c30 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8e3ebb boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4f12e1 thread_proxy + 45
8 libSystem.B.dylib 0x9835cfe1 _pthread_start + 345
9 libSystem.B.dylib 0x9835ce66 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9835610a kevent + 10
1 com.adobe.Acrobat.framework 0x807d121e AcroSecurityBailOutImpl + 7164822
2 com.adobe.Acrobat.framework 0x8070272f AcroSecurityBailOutImpl + 6318247
3 libSystem.B.dylib 0x9835cfe1 _pthread_start + 345
4 libSystem.B.dylib 0x9835ce66 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9832f95a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9835d469 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9838c268 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x92e93aec -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x92e4c881 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x92e4c764 -[NSConditionLock lockWhenCondition:] + 69
6 ...adobe.acrobat.amtlibwrapper 0x1735d2d1 AVAMTForegroundUpdateCheckEnabled + 116699
7 ...adobe.acrobat.amtlibwrapper 0x17352341 AVAMTForegroundUpdateCheckEnabled + 71755
8 ...adobe.acrobat.amtlibwrapper 0x1735bd60 AVAMTForegroundUpdateCheckEnabled + 111210
9 com.apple.Foundation 0x92e57964 -[NSThread main] + 45
10 com.apple.Foundation 0x92e57914 __NSThread__main__ + 1499
11 libSystem.B.dylib 0x9835cfe1 _pthread_start + 345
12 libSystem.B.dylib 0x9835ce66 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x970aff25 ecx: 0xa0aa7500 edx: 0x0000003b
edi: 0xa0822ab0 esi: 0x18ca5270 ebp: 0xbffff408 esp: 0xbffff3f0
ss: 0x0000001f efl: 0x00000286 eip: 0x9211bb07 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x1751e000
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0x984d4000 - 0x984d5ff7 com.apple.audio.units.AudioUnit 1.6 (1.6) <68180B96-381C-A09D-5576-606A134FD953> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x984d6000 - 0x98cbbfe7 com.apple.WebCore 6531 (6531.9) <F9A9848B-9EB0-B912-49F5-7E8010AF2CF1> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x98cbc000 - 0x98cbcff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x98cbd000 - 0x98cd1ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x98dd5000 - 0x98df7ff3 com.apple.DirectoryService.Framework 3.6 (621) <61569C79-6567-BE8F-4F76-BAC04E5FBF79> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x98df8000 - 0x98ef9fe7 libxml2.2.dylib ??? (???) <C242A74D-280A-90C3-3F79-891624AA45D2> /usr/lib/libxml2.2.dylib
0x98efa000 - 0x98f06ff7 libkxld.dylib ??? (???) <152C8DBB-0149-5827-3240-E57CA85CFE5F> /usr/lib/system/libkxld.dylib
0x98f0f000 - 0x99232fef com.apple.HIToolbox 1.6.0 (???) <6F95AF67-678A-D8BC-FFC2-029C9AA2F44A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x992a5000 - 0x992a8fe7 libmathCommon.A.dylib ??? (???) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib ??? (???) <4FB5CEEB-8D3E-8C57-1718-81D7CAFBFE69> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib ??? (???) <A23F9980-5CC8-A44D-6FD6-DBFCBFF4FF28> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <068CC3F2-F867-A231-A16C-CC01C29A9816> /usr/lib/libSystem.B.dylib
Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.18f5
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.0.19.4
Bluetooth: Version 2.2.0f18, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
Serial ATA Device: Hitachi HTS541616J9SA00, 149.05 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J, 6.83 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Hub, 0x05ac (Apple Inc.), 0x912f, 0xfd100000
USB Device: General Purpose USB Hub, 0x0451 (Texas Instruments), 0x2036, 0xfd130000
USB Device: PowerWave Composite, 0x077d, 0x041a, 0xfd131000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd110000
USB Device: 2.0 Card Reader, 0x0dda, 0x2005, 0xfd113000
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x9221, 0xfd120000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021b, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x1a200000
USB Device: Kensington Expert Mouse, 0x047d (Kensington), 0x1020, 0x1a210000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020c, 0x1a230000
FireWire Device: 1394 Storage Front Panel*, Maxtor, Up to 400 Mb/sec
FireWire Device: unknown_device, Unknown
FireWire Device: d2 quadra (button), LaCie, Up to 800 Mb/sec
Note: if I do not change the toolbars, A9 does not crash. However, I need those toolbar changes, which is why I tend to open documents in A8 rather than A9.
Thanks
MerrieOver the weekend I wiped my hard drive and did a total clean instal of Leopard (not Snow Leopard) - total clean meaning I had to find all my serial numbers when reinstalling apps. A lot of work.
The problems with InDesign have cleared up, but my Acrobat problem remains. However, I have isolated the problem: it occurs after I have done an "Examine document..." and removed all metadata and other stuff, then resaved the file. I close the saved file and the file closes leaving an empty window (same as a Microsoft Windows window). The little clock mouse icon spins wildly around (forever), I tell Acrobat to either close this window or quit, and it crashes.
Acrobat closes other "unexamined" documents without any problems and thus I have been able to save my toolbars...
Anyone else have this crashing problem? Does anyone have a solution?
Note: if anyone else does a total reinstal of Leopard from Snow Leopard then export your iCal calendars first. They were the only things I lost and this loss was (fortunately) no big deal as they were backed up elsewhere in Leopard. -
How do I open the Special Edition Acrobat X PDF Portfolio themes?
I chose these themes as my complimentary benefit when I installed Acrobat X, and downloaded the ZIP file to my hard drive without incident. I then extracted the files within the ZIP file. However, when I open Acrobat, and attempt to import the four themes, my browser won't recognize that the files are there - and I have no option to search for "All Files" or otherwise change the three-letter extension.
Am I going about this the wrong way?
TomIn Acrobat X PDF Portfolios there are two levels of "templates" to customize the style of the document interface.
A Layout (internally called a "navigator") has the file extension .NAV and controls the layout of the Portfolio, the way the cards animate, where the scrollers are, and so forth. Layouts are written in Flex.
A Theme is a SWF file "skin" which is applied over the top of a Navigator - this is what's in the Special Edition pack. Standalone Themes are usually drawn in Flash Pro or Illustrator, and contain no code. They're simply a collection of graphics with pre-defined symbol names.
To apply a Theme, create/open a PDF Portfolio in Acrobat X Pro, and from the Edit Pane, choose Visual Themes -> Import Custom Theme, and select the SWF. It will be embedded into the PDF Portfolio, but won't be permanently-added to the Acrobat panes. Themes can be applied to almost any Layout, but each time you change the Layout your theme will be reset.
There's a detailed video explaining how all these things work on AUC. -
Acrobat 9.1.3 Pro crashes upon scanner selection
Hello,
when I try to select my scanner (Microtec ScanMaker X12 USL, SCSI) for PDF creation, Acrobat crashes.
Does anyone know the reason for that?
Regards
AlexanderOver the weekend I wiped my hard drive and did a total clean instal of Leopard (not Snow Leopard) - total clean meaning I had to find all my serial numbers when reinstalling apps. A lot of work.
The problems with InDesign have cleared up, but my Acrobat problem remains. However, I have isolated the problem: it occurs after I have done an "Examine document..." and removed all metadata and other stuff, then resaved the file. I close the saved file and the file closes leaving an empty window (same as a Microsoft Windows window). The little clock mouse icon spins wildly around (forever), I tell Acrobat to either close this window or quit, and it crashes.
Acrobat closes other "unexamined" documents without any problems and thus I have been able to save my toolbars...
Anyone else have this crashing problem? Does anyone have a solution?
Note: if anyone else does a total reinstal of Leopard from Snow Leopard then export your iCal calendars first. They were the only things I lost and this loss was (fortunately) no big deal as they were backed up elsewhere in Leopard. -
Last night I downloaded the latest Word update. Today the first Word document crashed and I lost 45 minutes of work in spite of having saved the document numerous times. Why is Word crashing the day after a safety update? I have Office 2008 for Mac
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons
Open Console in Applications>Utilities, check the system log for the date/time of the last problem & next startup for clues. -
Since updating to Acrobat 9.3 PS CS4 crashes when saving pdf
I have CS4 Web Premium. When I save a document in pdf format from Photoshop(PS) CS4, it normally opens the saved document in Acrobat 9.x. Up until yesterday, when I installed the Acrobat 9.3 update, the results have always been to have the document open in both Acrobat and PSCS4. Now, however, when I save a pdf document in PSCS4, the document, after an unusually long lag after clicking the "save pdf" button in PSCS4, opens in Acrobat as before BUT Photoshop Crashes; an error says that PS experienced and error and will be closed....
I would like to know how to correct this, if possible. Alternatively, I would like to uninstall the update to Acrobat, since everything worked great before I installed it. Help would be greatly appreciated.
Thanks.Please repost in the Acrobat Windows forum.
http://forums.adobe.com/community/acrobat/acrobat_windows -
Every time I open Acrobat 9.5 pro it crashes, help!!
Every time I open Acrobat 9.5 Pro it crashes. Tried to repair, doesn't work.
Any suggestion?
Thanksthe installer is crashing or the installed program is crashing?
and how do you know it's crashing instead of, for example, closing. -
Acrobat Pro 9.5.0 crashes on ClearScan OCR but not Searchable Image OCR
I have Windows and Mac copies of Acrobat Pro 9.5 running on my computer (both version 9.5.0). My computer is an iMac running Mac OS X 10.7.3 (Lion) with the Parallels hypervisor, version 7.0.15055 installed, in which is running Windows XP. As at 11 April 2012, these versions are all the most recent version of the respective software.
When I try to apply OCR to a scanned image, and select ClearScan as the option, Acrobat Pro 9.5 (Mac) crashes but Acrobat Pro 9.5 (Windows) does not. When it crashes, Acrobat Pro 9.5 (Mac) produces a VERY long problem report which is sent back to Adobe.
In order to apply OCR to a scanned image in Acrobat Pro 9.5 (Mac), I am forced to change the OCR option from ClearScan to Searchable Image, but this results in a larger file.
I am aware of the thread at http://forums.adobe.com/thread/920032#4000947 but this has not helped, because I have reformatted the hard drive of my Mac (wiping out all remnants of previous versions of Acrobat), and reinstalled Acrobat Pro 9.5, but the problem persists.
Can anyone explain the different behaviour and offer a solution?Acrobat 9 is not supported on MAC 10.7
Hence there is nothing much we can do about it. To use OCR functionality on MAC 10.7, please use Searchable Image else please upgrade to Acrobat 10. -
I installed (from CDROM) and activated Acrobat Pro 9 Extended a week or so ago on my laptop, Windows XP Pro. I used it several times without any problem. I left my home yesterday on a one month trip, mostly out of the US but in the US until tomorrow. So now it crashes.
I tried to Print to PDF yesterday from another program. Acrobat started to open then crashed. If I open it by itself, as soon as I try to do anything, even just Help/About Acrobat, it crashes with a message:
'You cannot use ... Repair by uninstalling or reinstalling .... 147:6 "
Even if I just open it and wait, within a little while it will crash. I've attached a screen copy of the exact image.
I don't travel with original cdroms, so I cannot simply uninstall and reinstall. Is there anything I can do or am I SOL?
Thanks.I hope you get all your money back promptly! How frustrating.
If the seller was selling the software as new, that was probably just a scam or his source was unreliable.
For purchasing used software, it's possible the seller did not realize that the Acrobat had to be deactivated first. You could request verification of the deactivation prior to purchasing used software. That would at least allow you to make sure the seller understands that deactivation is necessary. The license is good for two computers and if it is installed on two computers, each installation would need deactivation, otherwise the buyer would be sharing a license and breaking the license agreement.
As for why the program ran for a bit, maybe there was temporarily one activation available for that serial number. The error message makes sense because a missing or corrupted serial number file would be replaced during reinstallation and reactivation. -
Acrobat 10.0.2 consistently crashes when authenticating Adobe ID
My installation of Acrobat 10.0.2 consistently crashes when attempting to authenticate an Adobe ID using any of the functions for team collaboration.
This has become extremely annoying. Does anyone have an idea what might be the culprit?
This is part of what the crash reporter tells me:
Process: AdobeAcrobat [1987]
Path: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 10.0.2 (10.0.2)
Code Type: X86 (Native)
Parent Process: launchd [184]
Date/Time: 2011-04-06 21:11:32.349 +0200
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x91243156 __kill + 10
1 libSystem.B.dylib 0x91243148 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x912d5899 raise + 26
3 libSystem.B.dylib 0x912eb9b8 abort + 93
4 libstdc++.6.dylib 0x914a2fda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x914a117a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x914a11ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x914a12b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 ...dobe.AcrobatPlugin.Comments 0x1eb7990d AcroPluginMain + 1502767
9 ...dobe.AcrobatPlugin.Comments 0x1e7c92a9 0x1e764000 + 414377
10 ...adobe.AcrobatPlugin.EScript 0x1d3f51a0 0x1d31b000 + 893344
11 ...adobe.AcrobatPlugin.EScript 0x1d4b8bc3 AcroPluginMain + 664980
12 ...adobe.AcrobatPlugin.EScript 0x1d45d336 AcroPluginMain + 290055
13 ...adobe.AcrobatPlugin.EScript 0x1d4b8c25 AcroPluginMain + 665078
14 ...adobe.AcrobatPlugin.EScript 0x1d4b9020 AcroPluginMain + 666097
15 ...adobe.AcrobatPlugin.EScript 0x1d428ff7 AcroPluginMain + 76232
16 ...adobe.AcrobatPlugin.EScript 0x1d3f1a95 0x1d31b000 + 879253
17 ...adobe.AcrobatPlugin.EScript 0x1d3f1b62 0x1d31b000 + 879458
18 com.adobe.Acrobat.framework 0x0099970b AcroSecurityBailOutImpl + 5947659
19 ...dobe.AcrobatPlugin.Comments 0x1e7fcd0b 0x1e764000 + 625931
20 ...dobe.AcrobatPlugin.Comments 0x1e7fce58 0x1e764000 + 626264
21 ...dobe.AcrobatPlugin.Comments 0x1ead7ca6 AcroPluginMain + 840136
22 ...dobe.AcrobatPlugin.Comments 0x1ead86a6 AcroPluginMain + 842696
23 ...dobe.AcrobatPlugin.Comments 0x1e7733ef 0x1e764000 + 62447
24 com.adobe.Acrobat.adm 0x16b06bcf 0x16acb000 + 244687
25 com.adobe.Acrobat.adm 0x16bd369b PluginMainHandler + 6174
26 com.adobe.Acrobat.adm 0x16bd36e0 PluginMainHandler + 6243
27 com.adobe.Acrobat.adm 0x16bd36e0 PluginMainHandler + 6243
28 com.adobe.Acrobat.adm 0x16bd36e0 PluginMainHandler + 6243
29 com.adobe.Acrobat.adm 0x16bd3742 PluginMainHandler + 6341
30 com.adobe.Acrobat.adm 0x16c31636 PluginMainHandler + 391097
31 com.adobe.Acrobat.adm 0x16c339b0 PluginMainHandler + 400179
32 com.apple.AppKit 0x91c76c46 -[NSApplication sendAction:to:from:] + 112
33 com.apple.AppKit 0x91d56465 -[NSControl sendAction:to:] + 108
34 com.apple.AppKit 0x91d51f12 -[NSCell _sendActionFrom:] + 169
35 com.apple.AppKit 0x91d51209 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1808
36 com.apple.AppKit 0x91da68a1 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
37 com.apple.AppKit 0x91d4fc5f -[NSControl mouseDown:] + 812
38 com.adobe.Acrobat.adm 0x16c3232e PluginMainHandler + 394417
39 com.apple.AppKit 0x91d4dc68 -[NSWindow sendEvent:] + 5549
40 com.apple.AppKit 0x91c66817 -[NSApplication sendEvent:] + 6431
41 com.apple.AppKit 0x91eaf863 -[NSApplication _realDoModalLoop:peek:] + 806
42 com.apple.AppKit 0x91eaef89 -[NSApplication runModalForWindow:] + 273
43 com.adobe.Acrobat.adm 0x16c2d33f PluginMainHandler + 373954
44 com.adobe.Acrobat.adm 0x16bfe41e PluginMainHandler + 181665
45 com.adobe.Acrobat.adm 0x16b04f0d 0x16acb000 + 237325
46 com.adobe.Acrobat.adm 0x16b05004 0x16acb000 + 237572
47 com.adobe.Acrobat.adm 0x16b73924 0x16acb000 + 690468
48 ...dobe.AcrobatPlugin.Comments 0x1eada793 AcroPluginMain + 851125
49 ...adobe.AcrobatPlugin.EScript 0x1d3f51a0 0x1d31b000 + 893344
50 ...adobe.AcrobatPlugin.EScript 0x1d4b8bc3 AcroPluginMain + 664980
51 ...adobe.AcrobatPlugin.EScript 0x1d45d336 AcroPluginMain + 290055
52 ...adobe.AcrobatPlugin.EScript 0x1d4b8c25 AcroPluginMain + 665078
53 ...adobe.AcrobatPlugin.EScript 0x1d4b9020 AcroPluginMain + 666097
54 ...adobe.AcrobatPlugin.EScript 0x1d428ff7 AcroPluginMain + 76232
55 ...adobe.AcrobatPlugin.EScript 0x1d3f1a95 0x1d31b000 + 879253
56 ...adobe.AcrobatPlugin.EScript 0x1d3f1b62 0x1d31b000 + 879458
57 com.adobe.Acrobat.framework 0x0099970b AcroSecurityBailOutImpl + 5947659
58 ...dobe.AcrobatPlugin.Comments 0x1e818719 0x1e764000 + 739097
59 ...dobe.AcrobatPlugin.Comments 0x1e818a46 0x1e764000 + 739910
60 ...dobe.AcrobatPlugin.Comments 0x1e8fddd9 0x1e764000 + 1678809
61 com.adobe.Acrobat.framework 0x009b7e41 AcroSecurityBailOutImpl + 6072385
62 com.adobe.Acrobat.framework 0x00bfe923 AcroSecurityBailOutImpl + 8459043
63 com.adobe.Acrobat.framework 0x00bff81b AcroSecurityBailOutImpl + 8462875
64 com.adobe.Acrobat.framework 0x00b8e9a1 AcroSecurityBailOutImpl + 8000417
65 com.adobe.Acrobat.framework 0x00ba5e23 AcroSecurityBailOutImpl + 8095779
66 com.adobe.Acrobat.framework 0x00ba865d AcroSecurityBailOutImpl + 8106077
67 com.adobe.Acrobat.framework 0x0066e040 AcroSecurityBailOutImpl + 2624064
68 com.adobe.Acrobat.framework 0x0066e35b AcroSecurityBailOutImpl + 2624859
69 com.adobe.Acrobat.framework 0x0080ccb7 AcroSecurityBailOutImpl + 4322999
70 com.adobe.Acrobat.framework 0x0080b74d AcroSecurityBailOutImpl + 4317517
71 com.apple.AppKit 0x91d4dc68 -[NSWindow sendEvent:] + 5549
72 com.apple.AppKit 0x91c66817 -[NSApplication sendEvent:] + 6431
73 com.apple.AppKit 0x91bfa2a7 -[NSApplication run] + 917
74 com.adobe.Acrobat.framework 0x000104f7 RunAcrobat + 6816
75 com.adobe.Acrobat.framework 0x0000eb93 RunAcrobat + 316
76 com.adobe.Acrobat.Pro 0x00001e92 main + 94
77 com.adobe.Acrobat.Pro 0x00001e16 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91208922 kevent + 10
1 libSystem.B.dylib 0x9120903c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x912084f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9120829e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x91207d21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x91207b66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91210046 __semwait_signal + 10
1 libSystem.B.dylib 0x9120fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91211998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9647d48e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x96468e15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x964647e3 MPWaitOnQueue + 250
6 AdobeACE 0x01e21737 ACEInitialize + 3741
7 AdobeACE 0x01e216ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x964487ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
10 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91210046 __semwait_signal + 10
1 libSystem.B.dylib 0x9120fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91211998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x01f6e8b8 AGMInitialize + 33770
4 AdobeAGM 0x01f6e7f2 AGMInitialize + 33572
5 AdobeAGM 0x01f6e34d AGMInitialize + 32383
6 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
7 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x911e20fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9120fc85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9123eaa8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x96468e3d TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x964647e3 MPWaitOnQueue + 250
5 com.adobe.Acrobat.framework 0x0006e0d9 RunAcrobat + 390786
6 com.adobe.Acrobat.framework 0x0006ddeb RunAcrobat + 390036
7 ...ple.CoreServices.CarbonCore 0x964487ca PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
9 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91208922 kevent + 10
1 com.adobe.Acrobat.framework 0x012afe36 AcroSecurityBailOutImpl + 15476790
2 com.adobe.Acrobat.framework 0x01205f5f AcroSecurityBailOutImpl + 14780767
3 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
4 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x911e20e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9120fc9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9125845f pthread_cond_wait + 48
3 com.adobe.amt.services 0x1933df2c C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x19336e78 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x1933df92 C_AMTUISwitchSuppressUpdates + 16966
6 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
7 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x911e209a mach_msg_trap + 10
1 libSystem.B.dylib 0x911e2807 mach_msg + 68
2 com.apple.CoreFoundation 0x9998c37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9998b464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9998b291 CFRunLoopRunInMode + 97
5 com.adobe.AcrobatPlugin.EFS 0x194c299f AcroPluginMain + 22443
6 com.apple.Foundation 0x982b0ad0 -[NSThread main] + 45
7 com.apple.Foundation 0x982b0a80 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
9 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x911e209a mach_msg_trap + 10
1 libSystem.B.dylib 0x911e2807 mach_msg + 68
2 com.apple.CoreFoundation 0x9998c37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9998b464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9998b291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x982e96f4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x982b0ad0 -[NSThread main] + 45
7 com.apple.Foundation 0x982b0a80 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
9 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 9: com.apple.CFSocket.private
0 libSystem.B.dylib 0x91201066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x999cbc83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
3 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x91201066 select$DARWIN_EXTSN + 10
1 ...dobe.AcrobatPlugin.Comments 0x1eaec2a4 AcroPluginMain + 923590
2 ...dobe.AcrobatPlugin.Comments 0x1eaecd92 AcroPluginMain + 926388
3 ...dobe.AcrobatPlugin.Comments 0x1eaec895 AcroPluginMain + 925111
4 ...dobe.AcrobatPlugin.Comments 0x1ea77b4a AcroPluginMain + 446572
5 ...dobe.AcrobatPlugin.Comments 0x1eb6c263 AcroPluginMain + 1447813
6 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
7 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x911e20d6 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x004508dc AcroSecurityBailOutImpl + 406236
2 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
3 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x911e20d6 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x004508dc AcroSecurityBailOutImpl + 406236
2 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
3 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x911e20d6 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x004508dc AcroSecurityBailOutImpl + 406236
2 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
3 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x911e20d6 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x004508dc AcroSecurityBailOutImpl + 406236
2 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
3 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x911e20d6 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x004508dc AcroSecurityBailOutImpl + 406236
2 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
3 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x911e20d6 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x004508dc AcroSecurityBailOutImpl + 406236
2 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
3 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x911e20e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9120fc9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9125845f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x2196711f 0x21517000 + 4522271
4 ...ia.Flash Player.authplaylib 0x2153125f 0x21517000 + 107103
5 ...ia.Flash Player.authplaylib 0x2196720c 0x21517000 + 4522508
6 ...ia.Flash Player.authplaylib 0x21967250 0x21517000 + 4522576
7 ...ia.Flash Player.authplaylib 0x21967376 0x21517000 + 4522870
8 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
9 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x911e20e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9120fc9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9125845f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x2196711f 0x21517000 + 4522271
4 ...ia.Flash Player.authplaylib 0x2153125f 0x21517000 + 107103
5 ...ia.Flash Player.authplaylib 0x2196720c 0x21517000 + 4522508
6 ...ia.Flash Player.authplaylib 0x21967250 0x21517000 + 4522576
7 ...ia.Flash Player.authplaylib 0x21967376 0x21517000 + 4522870
8 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
9 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x911e20fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9120fc85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9123eaa8 pthread_cond_timedwait_relative_np + 47
3 ...ia.Flash Player.authplaylib 0x219670e7 0x21517000 + 4522215
4 ...ia.Flash Player.authplaylib 0x216f79de 0x21517000 + 1968606
5 ...ia.Flash Player.authplaylib 0x2196720c 0x21517000 + 4522508
6 ...ia.Flash Player.authplaylib 0x21967250 0x21517000 + 4522576
7 ...ia.Flash Player.authplaylib 0x21967376 0x21517000 + 4522870
8 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
9 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x912079b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x91207f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x91207b66 start_wqthread + 30
Thread 21:
0 libSystem.B.dylib 0x912079b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x91207f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x91207b66 start_wqthread + 30
Thread 22:
0 libSystem.B.dylib 0x91210046 __semwait_signal + 10
1 libSystem.B.dylib 0x9123bec5 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x9123be03 usleep$UNIX2003 + 61
3 com.apple.AppKit 0x91da1fe1 -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x982b0ad0 -[NSThread main] + 45
5 com.apple.Foundation 0x982b0a80 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x9120f7fd _pthread_start + 345
7 libSystem.B.dylib 0x9120f682 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x912eb967 ecx: 0xbfffc7bc edx: 0x91243156
edi: 0xa01dfb30 esi: 0x1ebba9e9 ebp: 0xbfffc7d8 esp: 0xbfffc7bc
ss: 0x0000001f efl: 0x00000286 eip: 0x91243156 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xa01f1000
Binary Images:
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0x6000 - 0x1ba1fef +com.adobe.Acrobat.framework 10.0.1 (10.0.1) <520A3E4E-C199-8AA3-7FAE-4B19DB2F8CF9> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1e1f000 - 0x1f40fff +AdobeACE ??? (???) <13307453-0D00-3521-E28E-C068A4F78136> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1f63000 - 0x2527ffb +AdobeAGM ??? (???) <6EBDF949-D6CC-1EA2-327D-CD73AC18A140> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x25da000 - 0x25f7ff7 +AdobeBIB ??? (???) <96685277-ACFC-460A-D2D3-7FDBDD4B81B9> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x25fe000 - 0x292cfef +com.adobe.CoolType AdobeCoolType 5.08.99.1 (5.08.99.1) <64B55732-3A3A-F2D0-9AFE-C7FCEE9BCEC1> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x16acb000 - 0x16cc2feb +com.adobe.Acrobat.adm 10.0.1 (10.0.1) <6683A449-D272-FBB0-4AD6-F8DD9728F3EA> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0x16d37000 - 0x16d5ffff +AdobeAXE8SharedExpat ??? (???) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x18d96000 - 0x18df5fe7 +AcroSQLite ??? (???) <D3ED9BC1-4E9F-FFAC-1EE5-1AE5E50D6CAB> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x18dfc000 - 0x18e69ffb +com.adobe.amtlib amtlib 3.5.0.34 (3.5.0.34) <8C1EBC9E-DDFF-660B-03FB-196CE8A4CED8> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
0x1921e000 - 0x192d3fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x19319000 - 0x19380fe7 +com.adobe.amt.services AMTServices 3.5.0.34 (BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00) (3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x1939c000 - 0x193c2ffb +AdobeBIBUtils ??? (???) <B9888BEE-A939-50E3-1CD3-3313AC14A073> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x193ce000 - 0x1942bfff +AdobeXMP ??? (???) <E3A59E8C-A514-8A4A-F965-E9C043C7AC96> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x194a9000 - 0x194d4ff3 +com.adobe.AcrobatPlugin.EFS 10.0.1 (10.0.1) <ED918FB0-66C7-30B4-8AC0-10154953962F> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EFS.acroplugin/Contents/MacOS/EFS
0x19668000 - 0x196d8feb +com.adobe.adobe_caps adobe_caps 3.5.4.0 (3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x196e3000 - 0x196ebfff +com.adobe.asneu.framework asneu version 1.7.0.1 (1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x196f1000 - 0x1a3fbff7 +com.adobe.AcrobatPlugin.AcroForm 10.0.1 (10.0.1) <D5F9FEC0-A9D3-AA68-2D71-B70B8F4643B9> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/AcroForm.acroplugin/Contents/MacOS/AcroForm
0x1a71a000 - 0x1a8e9fef +com.adobe.AcrobatPlugin.DigSig 10.0.1 (10.0.1) <79894FFB-FD35-6525-ACC7-C1B864971369> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/DigSig.acroplugin/Contents/MacOS/DigSig
0x1ab00000 - 0x1b610ff7 +com.adobe.AcrobatPlugin.PPKLite 10.0.1 (10.0.1) <6EB6677F-AF62-549C-FAD1-DE61E3AE0C4D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/PPKLite.acroplugin/Contents/MacOS/PPKLite
0x1b6f9000 - 0x1b6faff7 com.apple.bluetooth.IOBluetoothSCOAudioDriverPlugIn 2.4.0 (2.4.0f1) <FF92500C-FA05-55FF-909D-A507F4699923> /System/Library/Extensions/IOBluetoothFamily.kext/Contents/PlugIns/IOBluetoothSCOAudioDri ver.kext/Contents/Resources/IOBluetoothSCOAudioDriverPlugIn.bundle/Contents/MacOS/IOBlueto othSCOAudioDriverPlugIn
0x1c620000 - 0x1c624ff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <474B24B9-8CAE-D35D-7A5A-D07CFF58F349> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
0x1c629000 - 0x1c62fffb com.apple.audio.AppleHDAHALPlugIn 1.9.9 (1.9.9f12) <41652FA7-74E5-B934-3E04-B3F89D80ABF3> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x1c638000 - 0x1c646fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <B408E41B-D90F-4A04-DB72-D61C8C52BFBC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x1c64a000 - 0x1c65cff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <EA696A00-4054-6F65-0F86-7901EAB5969F> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x1c700000 - 0x1c737fff +com.adobe.AcrobatPlugin.Updater 10.0.1 (10.0.1) <C962C37E-F808-D7FD-76B5-E18B9D6106C1> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Updater.acroplugin/Contents/MacOS/Updater
0x1d31b000 - 0x1d520ffb +com.adobe.AcrobatPlugin.EScript 10.0.1 (10.0.1) <B1622988-1DF6-2130-9E98-08095D832393> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
0x1e764000 - 0x1edeaffb +com.adobe.AcrobatPlugin.Comments 10.0.1 (10.0.1) <757DD699-EC7E-0BE4-70D2-5BB308B584F4> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
0x21517000 - 0x21f09ff3 +com.macromedia.Flash Player.authplaylib 10.2.153.1 (10.2.153.1) <2551CFF1-93DA-5756-19DA-7A160F70619F> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AuthPlayLib.bundle/Contents/MacOS/AuthPlayLib
0x221ab000 - 0x222fdfc3 +ch.rafz.naegeli.christoph.ff_avi_importer 1.0 (0.0) /Library/QuickTime/AviImporter-r7 (Intel).component/Contents/MacOS/AviImporter
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <1C06ECD9-A2D7-BB10-AF50-0F2B598A7DEC> /usr/lib/dyld
0x90003000 - 0x9003bff7 com.apple.LDAPFramework 2.0 (120.1) <131ED804-DD88-D84F-13F8-D48E0012B96F> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9003c000 - 0x9006dff7 libGLImage.dylib ??? (???) <1AF72191-087A-5D75-B3B9-3F537315F635> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x90076000 - 0x901a2ffb com.apple.MediaToolbox 0.484.20 (484.20) <D68A9F42-F7C6-5364-65A7-E72CEC6F854E> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x901a3000 - 0x901a3ff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x901a4000 - 0x902e7fef com.apple.QTKit 7.6.6 (1756.15) <32C49374-14BC-53E7-FBFF-E11B42A41F56> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9032e000 - 0x90346ff7 com.apple.CFOpenDirectory 10.6 (10.6) <D1CF5881-0AF7-D164-4156-9E9067B7FA37> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x90347000 - 0x9066bfef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x90676000 - 0x9069aff7 libJPEG.dylib ??? (???) <A50127EB-C202-0436-E62D-41E2E893E436> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x906c2000 - 0x90af9ff3 com.apple.RawCamera.bundle 3.6.4 (561) <DBA5D7C1-CD82-CE7F-5AE5-A0E4E128236F> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x90bd9000 - 0x90bf4ff7 libPng.dylib ??? (???) <65E824F7-523A-CC34-ABDD-2A3B12DE1CA9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x90bf5000 - 0x90c15fe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <BF7FF2F6-5FD3-D78F-77BC-9E2CB2A5E309> /usr/lib/libresolv.9.dylib
0x90c16000 - 0x90c18ff7 com.apple.securityhi 4.0 (36638) <FC01BFC4-04DB-96F3-2412-A86CC4F94CB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x90c19000 - 0x90cd0feb libFontParser.dylib ??? (???) <DDBBB503-5289-2E2B-AD35-F3BA00D00D5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x90cd1000 - 0x90cd1ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x90cd2000 - 0x90e00fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x90e79000 - 0x90e8efff com.apple.ImageCapture 6.0.2 (6.0.2) <E9F4B952-27A1-5BFC-CA8D-DADA055D30E9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x90e8f000 - 0x90edfff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x90ee0000 - 0x90f13ffb libTrueTypeScaler.dylib ??? (???) <574C2C51-65EC-7D2A-086D-C9312287DE22> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x90f14000 - 0x90fb4fff com.apple.Bluetooth 2.4.0 (2.4.0f1) <ADE37614-EA90-468A-80C8-C90527AB0431> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x90fb5000 - 0x911e0ff3 com.apple.QuartzComposer 4.2 ({156.28}) <C99A68D1-4ED5-A3A8-887E-FAAC9DF5EC80> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x911e1000 - 0x91388ff7 libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
0x91389000 - 0x91409feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x9140a000 - 0x9144aff7 com.apple.ImageCaptureCore 1.0.4 (1.0.4) <CE815114-CEFA-4AF4-7365-7908428AB733> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x9144b000 - 0x91456ff7 libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BBC9FF4EC4F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x91457000 - 0x914c1fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x914c2000 - 0x915feff7 com.apple.audio.toolbox.AudioToolbox 1.6.6 (1.6.6) <781018FB-474B-E09C-D419-5BFF80590A10> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x915ff000 - 0x916a9fe7 com.apple.CFNetwork 454.11.12 (454.11.12) <BE832CCE-B692-F55F-F5F8-3973649AFEA1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
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0x98676000 - 0x98679ff7 libCoreVMClient.dylib ??? (???) <12EF6056-7AC7-6691-75A2-BD0675C56A35> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9867a000 - 0x986d7ff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x986d8000 - 0x986d9ff7 com.apple.audio.units.AudioUnit 1.6.6 (1.6.6) <253E9552-5CEA-0D5A-1EDA-3B8F669B79EA> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x986da000 - 0x98782ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x98783000 - 0x987b6ff7 com.apple.AE 496.4 (496.4) <C73D124C-C722-41D8-3465-4CE0D0BA9307> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x987b7000 - 0x98832fff com.apple.AppleVAFramework 4.10.23 (4.10.23) <57B7C626-F344-AB15-8556-00425FA765DE> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9883b000 - 0x98848ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x98873000 - 0x9892cfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x9897e000 - 0x989bfff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <95079B56-0B7B-F114-5C43-5220DBE0FBB1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x989c0000 - 0x989c8ff7 com.apple.DisplayServicesFW 2.3.0 (283) <3FF74427-2240-9E23-876D-9A9CDAF62114> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x98acd000 - 0x98ad6ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98ad7000 - 0x98ad7ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x98ad8000 - 0x98b1bff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x98b1c000 - 0x98b8bff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x98b8c000 - 0x98d0efe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D375C1CF-C88D-C5F6-3C49-CD429023FBAC> /usr/lib/libicucore.A.dylib
0x98d0f000 - 0x99008fef com.apple.QuickTime 7.6.6 (1756.15) <C2567783-4EAC-6803-522B-D701B95C4DAE> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x99009000 - 0x997f8557 com.apple.CoreGraphics 1.545.0 (???) <8A4CB0D9-1001-0F62-4DA4-B8AB3B45E226> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x997f9000 - 0x997f9ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9983b000 - 0x99947ff7 libGLProgrammability.dylib ??? (???) <2D172B4E-432F-D18E-EA99-3BD56DBE7649> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x99948000 - 0x9994efff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x9994f000 - 0x99acafe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <A6FD4184-1017-59F6-990E-785BDF6202BE> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <59936EB5-5FA4-EEEB-9858-E9BF50AB1776> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylibI solved the problem by repairing the permissions again after a restart. The fault was:
ACL unterscheidet sich auf „Applications/Preview.app" (German language)
ACL stands for Access Controll List. -
I have a customer who uses Adobe Acrobat Pro 11. When she receives PDFs, she cannot see the color green, certain boxes(most of the ones she cannot see all have green in them),and pictures. When I opened this same PDF document in Adobe Reader 11, Adobe Acrobat Standard 11, and Fox it reader, I could see everything as normal. Her version of Acrobat is up to date. I posted this Acrobat installations & Update Issues, not sure if correct or not. She has Windows 7 Professional 64x
Thank you.Hey mmartinez,
Please let me know what is the OS version on the system being used by your customer?
Have you tried sending any other PDF files to her? Has she started facing this issue after updating Acrobat?
Hope to get your response.
Regards,
Anubha -
Acrobat Standard 9.1.1 crashes on Create PDF from scanner
All options under the Create PDF from scanner sends Acrobat Standard 9.1.1 crashing.
Faulting application Acrobat.exe, version 9.1.0.163, time stamp 0x49a88b32, faulting module dlbatwds.ds, version 3.107.0.0, time stamp 0x45df4d3d, exception code 0xc0000005, fault offset 0x00004da2, process id 0xce4, application start time 0x01c9dca1b4c4360b.
Tried with both scanners CanoScan LiDE 600F and Dell 920A
I am using Vista Ultimate x64.Have tried turning off UAC and also tried running as Administrator.
No luck yet. Anyone have the same issue?This might be a scanner issue. Have you tried scanning using other applications?
If not, can you try the following steps once?
1. Download TWACKER (Twack_32.msi) from http://www.twain.org/downloads.shtm
2. Install it.
3. Go to <Program files>\TWAIN Working Group\Twacker 32 and invoke Twack_32.exe.
4. Go to File menu > Select Source.
5. Select the TWAIN driver (not the WIA driver) for HP M1212nf and Click OK.
6. Now, invoke File > Acquire menu.
Please update with the result.
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How do I maintain the Acrobat Pro XI portfolio file sequence when I convert it to a single PDF?
Unfortunately there isn't a way to control this during the extraction process. If you open the portfolio in the Combine Files dialog though, at least you'll be able to visually rearrange the files.
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