Acrobat 9.0 Pro Error

Acrobat Pro 9.0.0
XP Prof SP3
Office 2007
A black box appears instead of a chart when I paste a Microsoft Office
Graphic Object into a document versus a Picture (Enhanced Metafile) when the
document gets converted into Adobe.
Any ideas? Your help is appreciated.

This appears to be something related to the graphics structure of the object. Another user has a similar problem when cut-and-pasting PPT slides into WORD. I am not sure if the problem lies with MS or Adobe, or some combination. Seems to be related to the layering in the object that causes the problem.

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Acrobat 7.0 Pro error message in Vista Ultimate..missing printer driver

I use to have Adobe Acrobat 7.0 Professional installed on my other computer with had XP Pro as its operating system. I could convert any Word 2003 document into a PDF and e-mail it without any problems. I just purchased a new computer with Vista Ultimate 64 bit and every time I try to convert a Word document into a PDF I get an error message that says it can't find the printer driver and to please re-install Acrobat. I did what it said and I keep getting the same error message. I even installed the newest Adobe Reader like it said. I know my printer driver works. Does anyone have a solution? It seems all the money you spend on Adobe products their support staff just wants to wash their hands and send you on some wild goose chase looking for answers on their un-user friendly site instead of answering the question or making any recommendations. If I have to update it so be it. They should have told me that. This is the last time I will fork over $600 on any of their products because their service stinks. I appreciate any help from anyone who has experienced this same problem or who knows how to rectify it. God Bless, Tony

Hi Michael, Thank you so much for the reply. You would think Adobe Support could have told me that so I really appreciate it. Do you know what I need to do to upgrade it ? Can I find an upgrade on E-Bay or do I need to go to COMP USA or some other place to buy the upgrade? Last, what exactly am I looking for to upgrade it to the newest version. (Name of product). I will also remove the other program so it won't have any other issues once I get the upgrade. Thanks again and God Bless, Tony

Acrobat 8.1 Pro Error AcrobatInfo.exe - Application Error

Ever since updating to Acrobat Pro 8.1, I keep getting an error message.
Font Capture: AcrobatInfo.exe - Application Error
The Instruction at "0x03da593c". The memory could not be written.
The error pops up several minutes after closing Acrobat. I wonder if it is from a .pdf from across the network.
Doesn't cause a crash but it is getting annoying.

Jeremy,
All I could find was the REG file that was included on that link's site. If you want to trust this, just copy the text between the ======== and save as a .REG file, then execute the file. I am taking no responsibility for this file or what it may (or may not) do to your computer. It is simply the REG file I got from that site. It's up to you whether you use it or not.
It's been so long now since I used Jochen's method that I can't remember for sure, but I believe I also tracked down the "AcrobatInfo.exe" file and deleted it (probably while in safe mode).
===========================================
REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18 \Components\21C0FC0AB3C24344FB30C34266AA5E09]
REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{98D9A6F1-4696-4B5E-A2E8-36B3F9C1E12C}]
REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\AcrobatInfo.exe]
REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AC76BA86-1033-0000-7760-000000000002}]
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.Document]
"BrowseInPlace"=-
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.Document.7]
"BrowseInPlace"=-
============================================
Good luck.

Adobe Acrobat 8.0 Pro error

Hello.
I have a persisting problem with Acrobat 8.0 professional with the only user of a single licence in our company. Since we needed to change our hardware I've deactivated it on the old computer with no problem and installed it on a new one (OS is WinXP SP3, full administrator rights). The problem is it doesn't want to activate properly - when you've done installing and run it the first time you are redirected to a 'Introduction to Adobe Acrobat 8.0' window where it doesn't display anything, then after a few seconds pops up a message 'A serious error has been detected... Please reinstall.' and closes the application.
I've tried fixing the problem as instructed in Adobe KB article http://kb2.adobe.com/cps/402/kb402427.html but it doesn't work at all. The file is uncorrupted, reinstalling and/or repairing has been tried five times and it doesn't work. I've also thought that our proxy server was denying it access to internet and used the IP that has free access to outside www with no success-
I've also tried a 'trick' from another site that said to move the adobe_00080000_tsf.data file from the FlexNet folder and it actually allowed me to activate the product (the Activate button in Help section actually turned black but is greyed out at any other attempt) but the problem presists.
The user uses the product all the time and cannot work without it so any help would be greatly appreciated.

Yes on both accounts. We're running Sophos and I've shut down the process that auto-starts and runs it in the background. The user herself is an administrator and I've tried both on her account and the root workstation administrator with no success.

Adobe Acrobat 9.0 Pro crashes at start up: Runtime Error-please help

I have Adobe CS4 installed on my Windows 7 PC. In addition, I have Adobe Reader XI and InDesign 6 installed. If I remember correctly, after I installed Adobe Reader XI, I uninstalled the version of the Reader which came with CS4.
So here’s my problem: When I try to download a PDF that has been sent to me in an email or open one that already exists on my computer, this happens:
Runtime Error!
Program: C…
The application has requested the Runtime to terminate it in an unusual way.
When I click OK, I get this:
Adobe Acrobat 9.0 has stopped working.
If I try to Adobe Acrobat 9.0 Pro from my start menu, the same thing happens.
This makes no sense to me because
I don’t have the knowledge to figure this out. I have no idea what Runtime is.
Prior to a computer meltdown a couple of months ago and a complete reinstallation of everything, these very same programs all worked just fine.
I don’t understand why, when I try to open an emailed PDF, they don’t automatically open in Adobe Reader XI rather than Adobe Acrobat. Isn’t the general idea that people be able to open and view sent PDFs which they have been sent, which is what the Reader is for, and not usually edit them, which is what Adobe Acrobat is for?
If, instead of trying to open the emailed PDFs, I save them to my computer, I can launch Adobe Reader XI and open them from within that program without any problem. That’s OK if I just need to view the PDF, but I need to be able to edit PDFs too, so I must get Adobe Acrobat 9.0 to work.
Would reinstalling Adobe Acrobat 9.0 Pro help? Is there a way to reinstall that program only from the installation disks or would have to reinstall CS4 entirely?
I cannot open Adobe Acrobat 9.0 at all, so any solutions which must be done with the program open are not possible.
I would really appreciate some help.

SOLVED!
Resetting Internet Explorer didn't work, Reinstalling Acrobat 9.0 Pro didn't work, but changing a registry key did.
Here's where I found the solution:
Microsoft Visual C++ Runtime Library error opening PDF files - Microsoft Community
Here is the relevant post, but before you try it, read my note below:
Hi,
This is known issue with Acrobat for several versions now, Adobe's current fix is just to update their software: http://kb2.adobe.com/cps/404/kb404597.html
The problem is with the application data being misdirected.
"The affected user has a redirected Application Data folder and as a result the network path containing the Application Data uses a UNC path that begins with \\. This UNC path causes Acrobat 9.0 or Adobe Reader 9.0 to incorrectly parse the Application Data path and give the error message."
A potential Solution would be to go into the registry. Left Click type "regedit" and right click and run the program with "run as administrator". Go to Hkey_Current_User\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders and make sure see where "AppData" is pointing. If it is pointing to "%UserProfile%/Application Data" change it to point to "%UserProfile%/AppData/Roaming".
BUT, be careful about one thing: This poster seems to have accidentally used forward slashes when he should have use back slashes. Look at the very last line of his post where he advises "If it is pointing to "%UserProfile%/Application Data" change it to point to "%UserProfile%/AppData/Roaming". You'll find, or at least I did, that this key has a back slash, not a forward slash, so changing what I found: "%UserProfile%\Application Data" to "%UserProfile%\AppData\Roaming" worked and now Acrobat 9.0 works fine.

Adobe Acrobat X Pro - Error Message : "Adobe Acrobat Has Stopped Working"

I use Windows 7 - 64bit / CS6 Master Collection that has Adobe Acrobat x Pro.
When the computer is on for a little while, Acrobat would generate the error message that it has stopped working and then shuts down. Once that error message occurs, I cannot get Acrobat to stay open. It opens the PDF document, stays open for a few seconds then the error message occurs and it shuts down.
What helps for a short term is to restart the computer. This seems to temporarily remove the error until the computer is on for a while then the error returns.
This problem repeats. Product repair feature does not work. This has nothing to do with the license, I tried that fix and it made no differnce. I do not have this issue with other Adobe products included in the master collection.
It seems fruitless and frustrating to send a message to Adobe Support, the run around with pages and links is like smacking walls on every turn, it is obvious Adobe does not want people contacting their support. Service from Adobe for their products is poor.
I hope that someone here has the answer to the problem. Anyone?

Ok, here is the update.
The link: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html , leads to a webpage that says to download a fix ZIP file named: "Acrofix.ZIP". It contains the file "acrofix.exe".
I did use this "exe" file about 2 months ago and it did nothing to fix the issue. I used it again today, because the same issue of "Adobe Acorbat has stopped working", occurred again and again it did not work, the problem of "Adobe Acrobat stopped working" presists. Again the only work around, which is temporary, is to reboot the computer.
So far these do not work:
Relicensing or Registering the Licence
Acrofix.exe
Anyone else have an answer? - or am I the only one suffering this really annoying issue?

Acrobat 9 Pro Error 148:3 You cannot use this product at this time

Am running XP Pro SP3 with Acrobat 9.0 Pro Extended. Until I installed Comodo antivirus software yesterday, Acrobat worked fine. Now when I open Acrobat I get an error message similar to this: “You cannot use this product at this time. You must repair this problem by uninstalling and then reinstalling this product or contact your IT . . . (148:3).” Then when I click OK, Acrobat shuts down.
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Any ideas on how to resolve my problem? Thank-you.

Bill, you're correct and thanks for your help. In my particular case, Acrobat Pro was working fine until I upgraded Comodo (from the green/white shield to the red shield). Thnking it was an Acrobat problem, I uninstalled Acrobat Pro and reinstalled Acrobat Pro with Comodo turned off. Still got the "148:3" error msg. Solution, I uninstalled Comodo and restarted the computer. Then updated Acrobat Pro, there were two updates. Restarted computer. Then installed Comodo. Everything now works fine.

Error: 130200 upon updating Acrobat 9.0 Pro

Hi all,
Acrobat 9.0 Pro keeps telling me that there is an update available.
When trying to install the update there is an error message appearing:
(translated from german): screenshot see below
"Update Error
An error has occured. Please try again to a later timepoint.
Error: 130200"
Believe me I kept trying to install this update at least 10-times during the last couple of days always receiving the same message.
Any advise?
Thanks in advance!
R.

Hey,
it is "updating within the application". I need to check what exactly Acrobat actually wants to update.
As long as it just keeps telling me "there is an update available" I am not quite sure what standalone update to download.
If it would be a bit more specific like "service pack 1" or "blabla patch 123" it would make it easier.
I try to find that update and install it manually...and let you know if it worked.
Best,
R.

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I used Acrobat 9.3 Pro to export PDF to JPG, and it shown "An internal error occurred."
How do some PDF files occur this error ? How to resolve this problem ? Thanks.

Hi yang2898,
If the installation went ok and you are unable to launch Acrobat then this might be due to licensing issue.
Please check if you have full read/ write permissions to the following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
[Home]/Library/Application Support/Adobe/AdobePCD
You might also want to check in the root user account of Mac (Enabling and using the "root" user in Mac OS X - Apple Support)
Regards,
Rave

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Acrobat 7 Pro has worked fine all week, and today - boom!
Receiving the following error messages:
1st Error Window
"There was an error while loading the plug-in "updated.api". The plug-in failed to initialize.
2nd Error Window
" The instruction at "0x221231c4" referenced memory at "0x0000004c". The memory could not be "read"
Tech support no longer supports this version over the telephone and I don't have the funds to upgrade right now.
Just moved office and my original softward is somewhere is a wrecked storage unit across town...
Any ideas on how to fix? A quick fix..... I use this program all day long....
Thanks!
Nilly

Hi partly_cloudy,
Please follow the 2nd step mentioned in the link : http://helpx.adobe.com/acrobat/kb/troubleshoot-update-errors-acrobat-r eader.html

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Hello all ,
Just did a fresh install of windows 7 and tried to install acrobat X keep getting error 1602 when trying to update, all of windows files are up to date as well as adobe air and flash .
things I gave already done :
1. installed from CD/DVD got error on update
2. uninstalled and reinstalled from CD/DVD still error on update
3. uninstalled , downloaded from adobe and then reinstalled -error on update
I am not a trial user I have a valid serial number so I don't understand this error
Please help and if you need more info let me know
Thanks

Hi Malkazar,
Are you still facing this issue. What is the current exact version of Acrobat installed on your machine?
You may download update patch manually and try to install and let me know if that helps : Adobe - Acrobat : For Windows
Regards,
Ajlan Huda.

Error 1310 - error writing to file c\program files\adobe\acrobat 7.0\activex\acroPDF.DEU - verify that you have access to that directory. this messages appears when i am trying to install acrobat 7.0 pro after I have downloaded the version from adobe

This message appears whenI am installing the copy of acrobat 7.0 pro downloaded from your website Download Acrobat 7 and CS2 products.

Are you trying to
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What version of Windows?

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Hello All,
I have a new PC - Win 7 Pro x64 - and installing Adobe Acrobat 7.0 Pro. The printer refuses to install. Gives error:
Warning 20225. Adobe Acrobat 7.0 Setup was unable to create a new item: Adobe PDF Port and Printer. The Adobe PDF Printer may be unavailable. GetLastError: The operation completed successfully.
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I think that will be your solution. The printer driver is not compatible with newer systems, especially 64-bit ones.

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