Acrobat 9.3.3 Prints pages as thumbnails

Hi All,
I have noticed with several of my customers that when they print using a variety of different print drivers from different vendors - when they select the "Choose By PDF Size" & / or " Use Custom Size" checked in the Adobe Print Dialog box - quite often the job will print with the first page correct & all subsequent pages as a thumbnail or if duplexing the thumbnail will appear on the reverse.
This doesn't happen on all pdfs & has only started to occur since the customer has been upgraded to Acrobat 9 from either 7 or 8. If it was just one printer - I could accept there was a driver issue. But the fact that it always worked in previous versions & the only thing that has changed is Acrobat & it occurs across various vendors - it would seem to be something has changed in the way Acrobat handles Printed Jobs ?
Anyone else had this issue ? & can suggest possible ways forward ?

The issue is related to font embeddings. If all of the pdfs had contained the entire font set rather than font subsets this would not be an issue. The way to tackle the problem is to use the PDF optimizer to remove ALL font embeddings. Then use the Preflight to to re-embed the fonts.

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Understood. I've already checked for driver updates, and am already using the most current version. I really appreciate your trying to help, ... let's hope someone out there has some suggestions, too.
Cheers,
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Francis Zera Photography: Seattle-based architectural and commercial photography + video production, world-wide service
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Acrobat 9.3.3 Prints pages as thumbnails

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