Acrobat 9.3 freezes while scrolling

I work with a person who keeps track of his work on PDFs by marking them up.  He keeps the document open almost constantly.  As long as the document sits open, Acrobat.exe slowly takes up more and more memory on his computer.  Whenever he scrolls the PDF, if he scrolls by more than a page, Acrobat hangs for a second.  When Acrobat returns to normal, Acrobat.exe's memory usage has jumped by about 20 MB.  If he keeps the document open for more than an hour, the way he typically uses it, Acrobat.exe's memory usage will typically grow to over 150 MB.  I know Acrobat has memory leaks, but I don't recall it normally being that bad.  Is there some setting that can be turned on to fix this?  Acrobat's been removed and reinstalled.
Acrobat version 9.3.1
Windows 7 64-bit

Unfortunately, updating is not an option.  The person cannot update Acrobat because it would violate organizational policy.  He is locked in to Acrobat 9.3.1 for the foreseeable future.  What other options are available?

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    Start time: 20:25:57 02/18/15
    Model Identifier: MacBookPro10,1
    System Version: OS X 10.10.2 (14C109)
    Kernel Version: Darwin 14.1.0
    Time since boot: 18 minutes
    Diagnostic reports
       2015-01-23 garcon crash
       2015-01-25 discoveryd crash
       2015-01-27 QuickLookSatellite crash
       2015-01-29 com.apple.WebKit.WebContent crash x3
       2015-01-31 AdobeCrashDaemon crash
       2015-01-31 SnagitHelper crash
       2015-02-01 SnagitHelper crash
       2015-02-02 Creative Cloud crash
       2015-02-02 SnagitHelper crash
       2015-02-04 Kernel gpuRestart
       2015-02-04 SnagitHelper crash x2
       2015-02-04 kextcache crash
       2015-02-06 Kernel gpuRestart
       2015-02-11 garcon crash
       2015-02-12 SnagitHelper crash
       2015-02-12 garcon crash
       2015-02-15 garcon crash
       2015-02-17 garcon crash
       2015-02-18 CalendarAgent crash
       2015-02-18 SnagitHelper crash x2
    Log
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
       Feb 18 20:07:51 utun_start: ifnet_disable_output returned error 12
       Feb 18 20:07:52 OSUnserializeXML: syntax error near line 55
       Feb 18 20:08:11 wl0: Roamed or switched channel, reason #8, bssid 70, last RSSI -67
       Feb 18 20:08:27 BUG in process suhelperd[207]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
       Feb 18 20:10:53 process xrdd[68] caught causing excessive wakeups. Observed wakeups rate (per sec): 237; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45620
    Memory: kernel_task (UID 0) is using 1435 MB
    Daemons
       com.bombich.ccc.scheduledtask.UUID
       com.adobe.adobeupdatedaemon
       com.backblaze.bzserv
       com.microsoft.office.licensing.helper
       com.bombich.ccc.scheduledtask.UUID
       com.oracle.java.Helper-Tool
       com.adobe.fpsaud
       com.xrite.device.xrdd.plist
       com.bombich.ccchelper
       com.adobe.ARM.SMJobBlessHelper
       com.bombich.ccc
    Agents
       ws.agile.1PasswordAgent
       com.backblaze.bzbmenu
       2BUA8C4S2C.com.agilebits.onepassword4-helper
       com.bombich.ccc-user-agent
       com.adobe.AdobeCreativeCloud
       com.newsbar-app.loginhelper
       com.wacom.wacomtablet
       com.canon.MFManager
       com.bombich.cccuseragent
       com.xrite.device.softwareupdate.plist
       com.techsmith.snagit.SnagitLaunchAtLogin
       com.parallels.mobile.startgui.launchagent
       com.oracle.java.Java-Updater
       com.citrixonline.GoToMeeting.G2MUpdate
       com.spotify.webhelper
       com.amazon.music
       com.amazon.cloud-player
       com.google.keystone.user.agent
       com.adobe.ARM.UUID
    Bundles
       /System/Library/Extensions/JMicronATA.kext
       - com.jmicron.JMicronATA
       /System/Library/Extensions/SiLabsUSBDriver.kext
       - com.silabs.driver.CP210xVCPDriver
       /System/Library/Extensions/SiLabsUSBDriver64.kext
       - com.silabs.driver.CP210xVCPDriver64
       /System/Library/Extensions/TabletDriverCFPlugin.bundle
       - com.wacom.TabletDriverCFPlugin
       /System/Library/Extensions/Wacom Tablet.kext
       - com.wacom.kext.wacomtablet
       /Library/Internet Plug-Ins/AdobeAAMDetect.plugin
       - com.AdobeAAMDetectLib.AdobeAAMDetect
       /Library/Internet Plug-Ins/AdobeExManDetect.plugin
       - com.AdobeExManDetectLib.AdobeExManDetect
       /Library/Internet Plug-Ins/AdobePDFViewer.plugin
       - com.adobe.acrobat.pdfviewer
       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
       - com.adobe.acrobat.pdfviewerNPAPI
       /Library/Internet Plug-Ins/AmazonMP3DownloaderPlugin101750.plugin
       - N/A
       /Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin
       - com.coupons.plugin.mozilla-plugin
       /Library/Internet Plug-Ins/CouponPrinter-Safari.webplugin
       - com.coupons.plugin.safari-plugin
       /Library/Internet Plug-Ins/Flash Player.plugin
       - N/A
       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
       - com.oracle.java.JavaAppletPlugin
       /Library/Internet Plug-Ins/net.juniper.DSSafariExtensions.plugin
       - net.juniper.DSSafariExtensions.plugin
       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
       - com.microsoft.sharepoint.browserplugin
       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
       - com.microsoft.sharepoint.webkitplugin
       /Library/Internet Plug-Ins/Silverlight.plugin
       - com.microsoft.SilverlightPlugin
       /Library/Internet Plug-Ins/WacomTabletPlugin.plugin
       - com.WacomTabletPluginLib.WacomTabletPlugin
       /Library/PreferencePanes/BackblazeBackup.prefPane
       - com.backblaze.BackblazeBackup
       /Library/PreferencePanes/Flash Player.prefPane
       - com.adobe.flashplayerpreferences
       /Library/PreferencePanes/JavaControlPanel.prefPane
       - com.oracle.java.JavaControlPanel
       /Library/PreferencePanes/WacomTablet.prefPane
       - com.wacom.settingsPrefPane
       /Library/QuickTime/CanonMJPEGAVI.component
       - jp.co.canon.MJPEGAVIExporter
       /Library/QuickTime/CanonMJPEGAVIDec.component
       - jp.co.canon.CanonMJPEGAVIDec
       /Library/QuickTime/CanonText.component
       - jp.co.canon.Text
       /Library/ScriptingAdditions/Adobe Unit Types.osax
       - N/A
       /Library/Widgets/Network Connect.wdgt
       - net.juniper.widget.NetworkConnect
       Library/Caches/com.apple.Safari/Extensions/1Password-2.safariextension
       - com.agilebits.onepassword4-safari
       Library/Caches/com.apple.Safari/Extensions/Adblock Plus-2.safariextension
       - org.adblockplus.adblockplussafari
       Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
       - com.citrixonline.mac.WebDeploymentPlugin
       Library/Internet Plug-Ins/WebEx64.plugin
       - com.cisco_webex.plugin.gpc64
       Library/Widgets/iStat nano.wdgt
       - com.iSlayer.iStatnanoV2.widget
       Library/Widgets/RadarInMotion.wdgt
       - com.kamalaboulhosn.radarinmotion2
    dylibs
       /usr/lib/libtlImageIO.dylib
       /usr/lib/libtliremask40.dylib
    Apps
       /Applications/Dropbox.app
    Contents of /System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Label</key>
       <string>com.apple.installer.osmessagetracing</string>
       <key>LaunchOnlyOnce</key>
       <true/>
       <key>ProgramArguments</key>
       <array>
       <string>/System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMes sageTracer</string>
       </array>
       <key>UserName</key>
       <string>root</string>
       <key>GroupName</key>
       <string>wheel</string>
       <key>WatchPaths</key>
       <array>
       <string>/var/db/.AppleDiagnosticsSetupDone</string>
       </array>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
        <dict>
         <key>Label</key>
         <string>com.adobe.AAM.Startup-1.0</string>
         <key>Program</key>
         <string>/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility</string>
         <key>ProgramArguments</key>
         <array>
          <string>/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility</string>
          <string>-mode=logon</string>
         </array>
         <key>RunAtLoad</key>
         <true/>
         <key>LaunchOnlyOnce</key>
         <true/>
        </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Label</key>
       <string>com.adobe.AdobeCreativeCloud</string>
       <key>Program</key>
       <string>/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud</string>
       <key>ProgramArguments</key>
       <array>
       <string>/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud</string>
       <string>--showwindow=false</string>
              <string>--onOSstartup=true</string>
       </array>
       <key>RunAtLoad</key>
       <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.canon.MFManager.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Label</key>
       <string>com.canon.MFManager</string>
       <key>Program</key>
       <string>/Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/MacOS/MFManager</string>
       <key>ProgramArguments</key>
       <array>
       <string>/Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/MacOS/MFManager</string>
       </array>
       <key>RunAtLoad</key>
       <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
               <key>Label</key>
               <string>com.oracle.java.Java-Updater</string>
               <key>ProgramArguments</key>
       <array>
               <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
               <string>-bgcheck</string>
       </array>
       <key>StartCalendarInterval</key>
       <dict>
       <key>Hour</key>
       <integer>08</integer>
       <key>Minute</key>
       <integer>46</integer>
       <key>Weekday</key>
       <integer>5</integer>
       </dict>
       <key>StandardErrorPath</key>
               <string>/dev/null</string>
               <key>StandardOutPath</key>
               <string>/dev/null</string>
       </dict>
       ...and 1 more line(s)
    Contents of /Library/LaunchAgents/com.wacom.wacomtablet.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>EnvironmentVariables</key>
       <dict>
       <key>RUN_WITH_LAUNCHD</key>
       <string>1</string>
       </dict>
       <key>KeepAlive</key>
       <dict>
       <key>SuccessfulExit</key>
       <true/>
       </dict>
       <key>Label</key>
       <string>com.wacom.wacomtablet</string>
       <key>LimitLoadToSessionType</key>
       <array>
       <string>Aqua</string>
       <string>LoginWindow</string>
       </array>
       <key>Program</key>
       <string>/Library/Application Support/Tablet/WacomTabletSpringboard</string>
       <key>RunAtLoad</key>
       <true/>
       ...and 4 more line(s)
    Contents of /Library/LaunchAgents/com.xrite.device.softwareupdate.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Label</key>
       <string>com.xrite.device.softwareupdate.plist</string>
       <key>ProgramArguments</key>
       <array>
       <string>/Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update</string>
       </array>
       <key>RunAtLoad</key>
       <false/>
       <key>StartCalendarInterval</key>
       <dict>
       <key>Hour</key>
       <integer>9</integer>
       <key>Minute</key>
       <integer>0</integer>
       </dict>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.adobe.ARM.SMJobBlessHelper.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Label</key>
       <string>com.adobe.ARM.SMJobBlessHelper</string>
       <key>LaunchOnlyOnce</key>
       <true/>
       <key>MachServices</key>
       <dict>
       <key>com.adobe.ARM.SMJobBlessHelper.mach</key>
       <true/>
       </dict>
       <key>OnDemand</key>
       <false/>
       <key>Program</key>
       <string>/Library/PrivilegedHelperTools/com.adobe.ARM.SMJobBlessHelper</string>
       <key>ProgramArguments</key>
       <array>
       <string>/Library/PrivilegedHelperTools/com.adobe.ARM.SMJobBlessHelper</string>
       </array>
       <key>RunAtLoad</key>
       <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.adobe.adobeupdatedaemon.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>KeepAlive</key>
       <true/>
       <key>Label</key>
       <string>com.adobe.adobeupdatedaemon</string>
       <key>LaunchOnlyOnce</key>
       <true/>
       <key>Program</key>
       <string>/Applications/Utilities/Adobe Creative Cloud/ElevationManager/AdobeUpdateDaemon</string>
       <key>RunAtLoad</key>
       <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.adobe.fpsaud.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Label</key>
       <string>com.adobe.fpsaud</string>
       <key>ProgramArguments</key>
       <array>
       <string>/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud</string>
       </array>
       <key>StartInterval</key>
       <integer>3600</integer>
       <key>KeepAlive</key>
       <false/>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.backblaze.bzserv.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>StandardOutPath</key>
       <string>/dev/null</string>
       <key>StandardErrorPath</key>
       <string>/dev/null</string>
       <key>Label</key>
       <string>com.backblaze.bzserv</string>
       <key>OnDemand</key>
       <false/>
       <key>RunAtLoad</key>
       <true/>
       <key>KeepAlive</key>
       <true/>
       <key>ProgramArguments</key>
       <array>
       <string>/Library/Backblaze.bzpkg/bzserv</string>
       </array>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.bombich.ccc.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Disabled</key>
       <false/>
       <key>Label</key>
       <string>com.bombich.ccc</string>
       <key>OnDemand</key>
       <true/>
       <key>ProgramArguments</key>
       <array>
       <string>/Library/PrivilegedHelperTools/com.bombich.ccc</string>
       </array>
       <key>ServiceIPC</key>
       <true/>
       <key>Sockets</key>
       <dict>
       <key>MasterSocket</key>
       <dict>
       <key>SockFamily</key>
       <string>Unix</string>
       <key>SockPathMode</key>
       <integer>438</integer>
       <key>SockPathName</key>
       ...and 7 more line(s)
    Contents of /Library/LaunchDaemons/com.bombich.ccc.scheduledtask.UUID.plist (XML  document text)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Disabled</key>
       <true/>
       <key>Label</key>
       <string>com.bombich.ccc.scheduledtask.UUID</string>
       <key>OnDemand</key>
       <false/>
       <key>ProgramArguments</key>
       <array>
       <string>/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccchelper.app/Contents/MacOS/ccchelper</string>
       <string>UUID</string>
       <string>cccRunImmediatelyOnLoad</string>
       </array>
       <key>RunAtLoad</key>
       <true/>
       <key>ServiceDescription</key>
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  • Power pivot report freeze while scrolling

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    www.powerpivotpro.com
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  • SSRS Report Freezing row and column while scrolling Issue

    Hello,
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    Hi Vinay,
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  • Freeze toolbar while scrolling down in ALV grid using OOPS

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    Edited by: Seema Naharia on Feb 23, 2012 9:17 AM

    Hi ,
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  • Static Group headers while scrolling "Down"

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    Hi Marzipan24,
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    Katherine Xiong
    Katherine Xiong
    TechNet Community Support

  • MSI P35 Neo-F (MS-7360): Computer randomly freezes while playing games

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    Sebb

    Quote from: Bernhard on 10-July-12, 13:15:30
    Lets be realistic. A system with a 560TI is recommended to have a around 31Amps under full load, a CX500 would be sufficient.
    Have you monitored your CPU and memory utilisation ?
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    Whew, I thought for a second there that my common sense had left me when I saw that 60-Amp-Post ^^
    Yes, I monitored CPU and RAM usage, there is no recognizeable pattern to be seen and it almost never happens under full load.
    I will see if a friend of mine can test my GPU on his computer, and I will test it underclocked right away.
    Though one more question regarding that: Should I only underclock GPU Core Clock or both Core and RAM clock?

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