Acrobat 9.4.1 - Saving issues

We are receiving the following error when trying to save a file, that has been downloaded from a website: The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.
I've found other solutions in this forum and have tried what's been suggested, however nothing seems to work. The file has only been open by the one user and no other user and is being saved to a network location.
Here's what we've tried so far:
- turned off Windows Explorer Preview
- turned off Acrobat security
- Saved to another location on the network and even on the user's desktop
Environment:
- Windows 7 Professional (32bit)
- Acrobat 9.4.1 Standard
- Office 2010 Professional
Any thoughts?

I loaded reader only after I started having this problem. I needed to open the
file and reader has no problem opening the file.
The reader install did recognize that acrobat was
installed asking me which one i wanted as my default reader

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