Acrobat 9.4.2 update destroyed ability to open 3D PDFs

Dear Adob€
I've used your products for quite a long while now. And by not being from the USA, I had to pay quite a lot more money than my American colleagues - for the same products. Although quite a few of these products were handicapped by the fact that I don't use US keyboard layout and most of the shortcuts simply don't work.
I bought CS4 when it came out, and found that besides a few new features that could have been included in regular updates, nothing worth mentioning was new. To my surprise, PS CS4 couldn't use all the RAM in my new and quite expensive Mac Book Pro that I (at that time) bought especially to run Adobe CS4. Not to even mention the 64 bit issues.
Now I bought CS5 (download version).
And to my surprise, not only did it not include Acrobat X, which I don't really care about, but I also couldn't download Acrobat Pro 9 installer from anywhere.
Would you like me to mention the fact that all the other CS5 programmes, that now can use all of my RAM and should run much faster, now run slower than CS4 that I run from a system that I backed up on an external USB disk? Because I can mention that, if you want me to.
So I figured - what will Adobe do next to annoy the hell out of me?
And it didn't take you long.
Because after my last Acrobat 9 update to 9.4.2 I can now no longer open 3D PDFs. Instead, I can see a "3d parsing error occured" message
What's the deal, guys? Do I have to buy a 199,99 € plugin for it to work properly? Will this be solved in CS7? Do I have to switch to Windows?
Please, let me know.
I'M KIND OF DYING TO KNOW WHAT I HAVE TO DO NEXT, SO THAT I CAN FINALLY RUN PS, AI, INDD AND ACROBAT WITHOUT THEM CRASHING INSTEAD OF QUITTING, WITHOUT THEM STALLING FOR NO APPARENT REASON AND WITHOUT THEM HAVING NEW BUGS WITH EVERY NEW UPDATE.
And thanks in advance.

Success:
Working now for 7h (OK, for about 2h the PC could be left alone) the problem has been solved:
Two more attempts to start with Acro 9.3 version from the CS5 DVD and then update to 9.4.2 in one step were not successful. Thw shortcut to bypass three minor levels (.0 to .3) turned out to become a lengthy detour!
In addition, FrameMaker had no idea about Acrobat and hence Save As PDF did not work.
Then decided not only to uninstall Acrobat, but also to remove the Acrobat folder (as Bil@VT suggest in the mean time - but I did not look at the e-mails yet now).
Start with the installation of Acro 9.0 from the TCS2 DVD: everything OK, setup of the various preferences and the Adobe Acrobat printer settings. FrameMaker knows about Acrobat now.
Update to 9.2 and check: still all OK.
Update to 9.4.2 and check: the preferences were still OK, but the Adobe Acrobat printer settings had to be re-established.
The only preference which is not persistant is Units & Guides > Page & Ruler Units: cm. This always falls back to inches, because I use the englisch UI. It sticks to mm when using the German UI. Adobe has never heard that metric units are common also in english speaking countries (well CH is not...)
Well, this evening I will have a glass of wine or two.

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