Acrobat 9.5.5 on Windows 8.1: many "tmp" folders created on HD root

I was forced to update my Windows OS due to the expiration of XP support. After installing Windows 8.1, I reinstalled my copy of Acrobat 9 Pro and went through all of the automated update, bringing it to 9.5.5. When using Acrobat now, it seems to create a multitude of folders at the root level of my main C: drive. Each one contains a single copy of a PDF from elsewhere on my hard drive! The folders are labeled A9R2D7A, A9R2D7B, A9R2D7C, etc. (see attached screenshot).
I can delete all of these folders (and the files within), but they just keep getting re-created. I suppose they may not be doing any harm, but it is disturbing. I had no issues during installation, and I have no other functionality issues. In addition, Acrobat 9 is not listed as having any issues with Windows 8 on Microsoft's compatibility checker site. It is listed as fully compatible.

You may have to set the compatibility settings in Win 8.1 for AA 9. Adobe will not address issues of AA 9 on Win 8.1 with you since it is not certified for that system. There have been some that reported success with AA 8 (maybe 1 or 2), but you may just have to try things and report back your experiences until some idea pops into someone's head, or someone else has experienced the same problem and found a solution. Sorry that I don't have a ready solution for you, but your report is the first I have heard on this issue of using AA 9 on Win 8.1.

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