Acrobat 9 constantly configures ... ?

Acrobat 9 Standard constantly configures ...
Acrobat 9 on Windows XP SP3.
I did a complete removal of all parts/pieces of old versions of Reader & Standard before installing the full version of Acrobat 9 Standard from CD.
Acrobat works as expected except:
Everytime I right click the Recycle Bin (or any other desktop icon), I get a Windows Installing prompt while "Acrobat 9 is configured". I can cancel the installation and finally get to the really Recycle bin prompt. This happens on almost every desktop icon I right click on.
OK, so I allow the Installation to configure Acrobat 9 to run its course. Then everything works until ...
I turn the computer off and then back on again.
Then the whole "Windows Installation" prompt starts all over again.
What's causing the Acrobat to configure itself on every desktop icon right click?
What causes Acrobat to go through this cycle after each boot up even if allowed to "configure" itself on the previous booted up session?
This is getting to be a real pain.
Thanks, dtipton61

No error message. Just Acrobat is trying to close and poof, it's gone.
I have one particular form that I know has to be "certified" to work. It
used to be that if I tried to run a non-certified version I got an error
message. Now it just crashes.
Currently I'm working on importing data from one open file (app.activeDocs)
to another. Must be if there's an error it just crashes. Used to be you'd
get an error message.
I just repaired the app. But I did that a couple weeks ago. It was better
for a while..... I'm thinking of going back to develop in 8 if this
continues!! But I like 9 for forms so much better!
From:       Bobby Johnson <[email protected]>
To:         Karen Hillebrand <[email protected]>
Date:       09/27/2010 04:08 PM
Subject:    Acrobat 9 is constantly crashing
Do you get any error message before the crash or does it crash when you try
to do a particular task?

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Property(S): ACR11009 = B:\activate\95FE2F63-6A23-457C-84BC-DE7C893D14E0.itm\1.vol\AcrobatUpd11009.msp
Property(S): Privileged = 1
Property(S): DATABASE = C:\Windows\Installer\3c4e3a.msi
Property(S): OriginalDatabase = C:\Windows\Installer\3c4e3a.msi
Property(S): UILevel = 2
Property(S): QFEUpgrade = 2
Property(S): ACTION = INSTALL
Property(S): WindowsSystemString = (Windows Vista 64-bit)
Property(S): IS_CURRENT_PDFOWNER = 1
Property(S): ROOTDRIVE = C:\
Property(S): UserLanguageID = 1031
Property(S): ACROPDF_RDR_EPM = 1
Property(S): PDFMAKER_AUTOCAD_2013 = C:\Program Files (x86)\Adobe\Acrobat 11.0\PDFMaker\AutoCAD\2013\
Property(S): VersionDatabase = 300
Property(S): VersionMsi = 5.00
Property(S): ServicePackLevel = 1
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsVolume = C:\
Property(S): RemoteAdminTS = 1
Property(S): NetHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PrintHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): WindowsBuild = 7601
Property(S): RecentFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 6
Property(S): Msix64 = 6
Property(S): Intel = 6
Property(S): PhysicalMemory = 8053
Property(S): VirtualMemory = 13877
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = SYSTEM
Property(S): UserSID = S-1-5-18
Property(S): ComputerName = WKSxxxxxx
Property(S): SystemLanguageID = 1031
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 10:38:15
Property(S): Date = 24.10.2014
Property(S): MsiNetAssemblySupport = 4.0.30319.18408
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): RedirectedDllSupport = 2
Property(S): ADDLOCAL = Common_en_AE,Common_en_IL,Common_fr_MA,Common_sl_SI,Common_uk_UA,Common_tr_TR,Common_sk_S K,Common_ru_RU,Common_pl_PL,Common_hu_HU,Common_cs_CZ,Common_fi_FI,Common_fr_FR,Common_it_ IT,Common_ja_JP,Common_ko_KR,Common_es_ES,Common_nl_NL,Common_pt_BR,Common_sv_SE,Common_zh _CN,Common_zh_TW,Common_da_DK,Common_nb_NO,Distiller_ko_KR,Distiller_sl_SI,Distiller_sk_SK ,Distiller_pl_PL,Distiller_nb_NO,Distiller_hu_HU,Distiller_fi_FI,Distiller_da_DK,Distiller _cs_CZ,Distiller_uk_UA,Distiller_tr_TR,Distiller_nl_NL,Distiller_it_IT,Distiller_pt_BR,Dis tiller_ru_RU,Distiller_sv_SE,Distiller_zh_CN,Distiller_ja_JP,Distiller_es_ES,Distiller_fr_ FR,Distiller_zh_TW,Distiller_fr_MA,Distiller_en_IL,Distiller_en_AE
Property(S): AS_HKCR_EXE = "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe"
Property(S): PDFSHELL_LOCALSERVER_COMMAND = "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\AcrobatInfo.exe" /PDFShell
Property(S): PDF_DEFAULTICON = C:\Windows\Installer\{AC76BA86-1033-FFFF-7760-000000000006}\_PDFFile.ico,0
Property(S): DEFAULT_PROGID = Acrobat
Property(S): PDX_DEFAULT_PROGID = AcrobatPDXFileType
Property(S): DEFAULT_PDF_PROGID = Acrobat.Document.11
Property(S): DEFAULT_CURVER_PROGID = Acrobat.Document.11
Property(S): PDF_PREVIEW_HANDERLER_DLL = C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\pdfprevhndlr.dll
Property(S): PDF_PREVIEW_HANDERLER_HELPDIR = C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\
Property(S): PDF_INPROCSERVER_VIEWERPS = C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\ViewerPS.dll
Property(S): PDF_ACROBROKER_PATH = C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\AcroBroker.exe
Property(S): LOTUS_DLL_PATH = C:\PROGRA~2\Adobe\ACROBA~1.0\PDFMaker\Mail\LOTUSN~1\PDFMLO~1.DLL
MSI (s) (CC:20) [10:38:15:543]: Produkt: Adobe Acrobat XI Pro - Update "Adobe Acrobat XI (11.0.09)" konnte nicht installiert werden. Fehlercode 1603. Weitere Informationen sind in der Protokolldatei c:\uhdlogs\AdobeAcrobat.log enthalten.
MSI (s) (CC:20) [10:38:15:543]: Ein Update wurde durch Windows Installer installiert. Produktname: Adobe Acrobat XI Pro. Produktversion: 11.0.09. Produktsprache: 1031. Hersteller: Adobe Systems. Updatename: Adobe Acrobat XI (11.0.09). Erfolg- bzw. Fehlerstatus der Installation: 1603.
MSI (s) (CC:20) [10:38:15:543]: Note: 1: 1729
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Produkt: Adobe Acrobat XI Pro -- Configuration failed.
MSI (s) (CC:20) [10:38:15:543]: Das Produkt wurde durch Windows Installer neu konfiguriert. Produktname: Adobe Acrobat XI Pro. Produktversion: 11.0.09. Produktsprache: 1031. Hersteller: Adobe Systems. Erfolg- bzw. Fehlerstatus der neuen Konfiguration: 1603.
MSI (s) (CC:20) [10:38:15:543]: Attempting to delete file C:\Windows\Installer\5ef892.msp
MSI (s) (CC:20) [10:38:15:543]: Unable to delete the file. LastError = 32
MSI (s) (CC:20) [10:38:15:543]: Attempting to delete file C:\Windows\Installer\5ef893.mst
MSI (s) (CC:20) [10:38:15:543]: Unable to delete the file. LastError = 32
MSI (s) (CC:20) [10:38:15:559]: Deferring clean up of packages/files, if any exist
MSI (s) (CC:20) [10:38:15:559]: Attempting to delete file C:\Windows\Installer\5ef892.msp
MSI (s) (CC:20) [10:38:15:574]: Attempting to delete file C:\Windows\Installer\5ef893.mst
MSI (s) (CC:20) [10:38:15:574]: MainEngineThread is returning 1603
MSI (s) (CC:2C) [10:38:15:574]: No System Restore sequence number for this installation.
=== Protokollierung beendet: 24.10.2014 10:38:15 ===
MSI (s) (CC:2C) [10:38:15:590]: User policy value 'DisableRollback' is 0
MSI (s) (CC:2C) [10:38:15:590]: Machine policy value 'DisableRollback' is 0
MSI (s) (CC:2C) [10:38:15:590]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (CC:2C) [10:38:15:590]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (CC:2C) [10:38:15:590]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (CC:2C) [10:38:15:590]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (CC:2C) [10:38:15:590]: Restoring environment variables
MSI (s) (CC:2C) [10:38:15:590]: Destroying RemoteAPI object.
MSI (s) (CC:68) [10:38:15:590]: Custom Action Manager thread ending.
MSI (c) (98:88) [10:38:15:590]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (98:88) [10:38:15:590]: MainEngineThread is returning 1603
=== Verbose logging stopped: 24.10.2014 10:38:15 ===

Running into the same issue over here. It seems like it has to do with applying a transform to the installation, so it could be related with a particular setting put in place using the Adobe Customization Wizard.
It's really kind of hit or miss, because it appears to affect those with previous versions of Acrobat or Reader installed, but that isn't always the case.
Had this happen to systems that haven't had any sort of Adobe product installed prior.
It's always the same thing too. Error 1603 is spit out after it can't remove select files in C:\Windows\Installer
After digging through the system, the files that it's looking to delete aren't even there to begin with.

Problems opening PDFs created with Acrobat in TFS

Hi,
I know this might not really be a supported issue, but any thoughts you might have would be appreciated!
I've been creating PDFs using Primo PDF and a trial of Acrobat X. I then put them on TFS / MS Visual Studio 2000.
So, when I try to open a PDF I've checked in, the ones I've created in Primo are fine and launch whereas the ones created in Acrobat won't open and an error message about Inconsistent Line Endings is displayed.
It says:
"The line endings are not consistent. Do you want to normalize them....
Line ending: Windows (CR LF)"
The PDFs DO work when I open them from the normal place in the windows file system. However, when I try to "normalize" them by clicking yes, it breaks them completely.
Does anyone have any idea why this is happening and what I can do to fix it? I'm assuming it must be something to do with the conversion or document settings, because this only happens to PDFs created with Acrobat.

In Acrobat X, SharePoint Integration has been added which allows users to check-out/check-in the document from within Acrobat. Clicking the file from document library in Internet Explorer opens the file in Acrobat. The configuration that needs to be done on the SharePoint server is explained in the following KB article in section 11.1.
http://kb2.adobe.com/cps/837/cpsid_83709/attachments/Acrobat_Enterprise_Administration.pdf
Please try these and let us know if you face any problems after this.

Problem in openig some PDF file names in Acrobat Reader

I didn't test in other versions of the OS or with other versions of Adobe Acrobat Reader, but in Windows 7 Enterprise (with SP1) 64 bit, vith virtual apllications service installed, when a PDF file has in the name the letters CR (caps), tries to open Adobe Acrobat Reader with the VAppLaucher and says
"Before proceeding you must first lauch Adobe Acrobat and accept the End User Licence Agreement",
even with the normal Adobe Acrobat Reader already configured in the local machine.
As soon as I change the name of the PDF file, it works without any problem.

Hi,
This bug was fixed with the latest release of Adobe reader i.e. Version 10.1.1 (Please refer to the Bug Fixes section in http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_10.1.1.pdf).
Please update to the latest version, by clicking on Help > Check For Updates or try downloading the patch from: http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.1.1/misc/AdbeRdrUpd1011.msp
Hope this helps
Ankit

Problems opening PDFs from SharePoint 2007 with Acrobat X Pro

We are currently migrating to Windows 7 x86, Acrobat X Pro, and Office Pro Plus 2010 SP1. Our old setup is Windows XP, Acrobat 8 Pro, and Office 2007. We are using SharePoint 2007. On our older machines, we are able to open and edit PDFs without any problems. However, on our newer machines with Acrobat X, we get this error whenever we open a PDF for editing:
The document could not be opened for editing. A Windows SharePoint Services compatible application could not be found to edit the document.
All of our XP users can open and edit documents without any problems--only our newly migrated Windows 7 users are unable to edit these documents. Is there a setting that I need to adjust in Acrobat X? I don't recall seeing any Acrobat X specific options in SharePoint configuration. Thanks!
EDIT: I was able to open and edit a PDF document using the following steps:
1. Click drop-down menu next to document and select "Check Out."
2. In the check-out dialog box, check "Use my local drafts folder." Click OK.
3. Back in SharePoint, click on document to open--click OK to message warning about malicious files.
4. Edit document, then click Save button. Close Acrobat.
5. Back in SharePoint, click drop-down menu next to document and select "Check In."
6. Confirm the check-in.
7. Redirected back to document library and the modified date and by fields are updated.
This seems like an awful amount of steps. Is there a way to make this function the same when a user edits a Word or Excel document?
Message was edited by: jprateragg
Added info under EDIT.

In Acrobat X, SharePoint Integration has been added which allows users to check-out/check-in the document from within Acrobat. Clicking the file from document library in Internet Explorer opens the file in Acrobat. The configuration that needs to be done on the SharePoint server is explained in the following KB article in section 11.1.
http://kb2.adobe.com/cps/837/cpsid_83709/attachments/Acrobat_Enterprise_Administration.pdf
Please try these and let us know if you face any problems after this.

Documents open in separate Acrobat Window Acrobat 9 Pro

When I open multiple documents in Acrobat 9 Pro Extended, each opens in a separate window.
In Acrobat 6 Pro, all files opened in the same window, & I could select which was displayed in the 'window' menu, or I could cascade or tile the documents.
Can Acrobat 9 be configured to open multiple documents without opening separate windows for each? If so, can it be easily switched back & forth?
Thanks in advance,
Norm

This is the worst thing to happen to acrobat, in my opinion.
The clutter that it creates on my computer and the fact that i cant even see the document title when I have a bunch of them open (because the task bar is too full) is unacceptable.
I never would have changed from Acrobat 8 if I had known, and now I cant switch back (company license).
The latest thing i can find about addressing it is here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405108&sliceId=1
which was in november 2008....
why hasnt any thing else been done about it? I just spent 45 minutes being sent to different departments over the phone, only to be told to submit a feature request.
Please do this if you havent already:
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Acrobat XI Quit Working

My desktop running Windows 7 purchased from individual 6 months ago loaded with numerous Adobe applications. No disks with computer. Never a problem with opening PDF documents until about 2 weeks ago unable to open any PDFs and getting error popup for Acrobat XI saying "configure error No. 16. Remove & reinstall application". Can't seem to do that so guess I need a disc? Assume what I had was a trial version. Does that sound like a correct assessment?

Most folks report a notice of trial time running out, not the type error you are getting. There is a question of whether the Acrobat license is now your's and I am not one to really answer such a question. This is kind of a transfer I would guess. Since you are not the one who probably registered it, Adobe will probably not talk to you about it. You might be stuck unless you can get the SN. The install file should be the same as the trial version. Even if you get to work, you need to pursue info on the SN and such to be sure you have a legit copy.
As for your problem, try going to Start>Control Panel>Programs & Features. Then do a repair of Acrobat. After the repair, then do repairs (that assumes the repair is successful.

Acrobat 9 constantly configures ... ?

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