Acrobat 9 failing in browser every other pdf.
Just a heads up to anyone having this trouble. We had an issue with 2 company websites for downloading and viewing pdf's. Both sites used java to open pdf files. They were opening embedded in a browser window and the first would open but then on the next it would fail. You would get the popup window but it would remain blank. we finally found the culprit. A user had Acrobat running when they triggered one of the embedded failures so we finally got an error message on it having to do with the Organizer. I shut off the Organizer (we have no use for it anyway) and deleted the Organizer90 file in C:\Documents and Settings\[Your logon]\Application Data\Adobe\Acrobat\9.0. The problem has gone away in 100% of the PC's
''profggiles [[#answer-709190|said]]''
<blockquote>
I posted a screen shot of my Application Settings and they all ask FIrefox to open PDFs in Firefox, but it does not work. I have everything set correctly but it still does not work.
</blockquote>
Hi,
yes you posted a screenshot, but it does not show what your settings for PDF files are (Adobe Acrobat Forms Document is a different type of file, with a different extension).
The Applications dialog has a search bar at the top, try entering "pdf" there and see if a row comes up, which contains the setting for PDF files. If it does, switch that setting to "Use Adobe Acrobat (in Firefox)" and see if this helps.
Similar Messages
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Pdfs display fine in every other browser and on pc, just not in ie
Can't view PDF on the web
have done EVERY single thing on this page to no avail, pdfs display fine in every other browser and on pc, just not in ie
I have acrobat pro 11 and windows 8.1
have tried every help article on the internet I can find and still nothing...am probably going to have to get used to another browser, this issue has taken hours and hours and still cannot get it to workInstall the latest update of Reader or Acrobat (done, no effect)
Adobe releases free security updates quarterly. It is important to update your version of Reader or Acrobat to the latest release. The updates often include fixes to common problems. Download the latest free update:
Note: Microsoft Windows 7 requires Adobe Reader 9.2 or later.
1. Open Reader or Acrobat.
2. Choose Help > Check for Updates. If a new update is available, it installs automatically.
3. Once installed, restart your computer.
To the top<http://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html>
Refresh or reload the page (done, no effect)
Often, just refreshing the page allows the PDF to load fully.
Hold down the Shift key and press the Refresh or Reload button in the browser.
Try to view a different PDF (done, no effect)
Try viewing a different PDF. For example, see if this sample form<http://help.adobe.com/en_US/Acrobat/9.0/Samples/flatform.pdf> displays in your browser.(DOES NOT OPEN) If Acrobat or Reader can open the sample form, then the other PDF could be damaged or the web server could be having problems. If possible, contact the individual or company who manages the website.
1. Try to view a PDF on your hard drive . (ALL PDFS OPEN ON HARD DRIVE)
To the top<http://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html>
Problem with the browser or its settings?
Use a different web browser (Pdf'S open in alternate browsers)
Certain conditions on your computer, such as security settings or browser cookies, can prevent you from viewing a PDF. Often, the fastest solution is to try to open the page using a different browser. Try any of the following browsers that you have not already tried:
Mozilla Firefox<http://www.mozilla.com/firefox/>
Microsoft Internet Explorer<http://www.microsoft.com/windows/internet-explorer/default.aspx>
Apple Safari<http://www.apple.com/safari/download>
For a list of compatible browsers for Reader and Acrobat X, see this list of Compatible web browsers<http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html>.
Switch to Compatibility View (Internet Explorer) (done, no effect)
Some websites display better in the Compatibility View of Internet Explorer. The Compatibility View displays a page as if it was an earlier version of the browser. For instructions on how to switch to this view, see one of these documents on the Microsoft website:
Internet Explorer 9: How to use Compatibility View in Internet Explorer 9<http://windows.microsoft.com/en-us/windows7/How-to-use-Compatibility-View-in-Internet-Expl orer-9>
Internet Explorer 8: Why are some web pages blank or incorrectly displayed in Internet Explorer<http://windows.microsoft.com/en-US/windows7/webpages-look-incorrect-in-Internet-Explorer>.
Restart your computer and try opening the PDF again (done, no effect)
Restart your computer, then open the web page again. Restarting clears the computer memory and memory cache. It is surprising how often simply restarting your computer resolves a display issue.
Delete temporary Internet files (Internet Explorer, Firefox, and Chrome) (done, no effect)
Clear the browser cache (sometimes called 'temporary Internet files') to ensure that you are viewing a fresh version of the page. When you open a web page, the browser saves a temporary copy so that it opens more quickly next time. You want to force the browser to load the entire page directly from the server, rather than displaying a stored copy.
Reset the Display PDF In Browser preference (done, no effect)
1. In Reader or Acrobat, right-click the document window, and select Page Display Preferences.
2. From the list at left, select Internet.
3. Deselect Display PDF In Browser, and then click OK.
4. Choose Edit > Preferences > Internet, select Display PDF In Browser, and then click OK.
5. Try to open the PDF again from the website.
View PDF in 32-bit version of Internet Explorer or Safari (done, no effect)
Acrobat and Reader are 32-bit applications on Windows. If you try to open a PDF in a 64-bit version of Internet Explorer, the PDF opens in stand-alone Acrobat or Reader, not in Internet Explorer.
Remove DreamFactory (Firefox only) (done, no effect)
If you receive the error "Cannot use Adobe Reader to view PDFs in your web browser," do the following:
1. Choose Start > Run, type appwiz.cpl in the Open text box, and then click OK to open the Add Or Remove Programs dialog box.
2. Select Change Or Remove Programs in the Add Or Remove Programs dialog box, select DreamFactory Runtime for Netscape, Mozilla and Firefox, and click Change/Remove.
3. Click OK in the Remove Programs From Your Computer dialog box.
To the top<http://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html>
Problem with Reader or Acrobat?
Remove unmatched or multiple versions of Reader or Acrobat (already did this including running a cleaner from the Adobe site) (done, no effect)
Repair Reader or Acrobat (done, no effect)
Reader or Acrobat could be damaged. Repairing the installation is a quick troubleshooting safeguard.
Repair from within Reader or Acrobat (done, no effect)
(Reader) Choose Help > Repair Adobe Reader Installation.
(Acrobat) Choose Help > Repair Acrobat Installation.
Repair using Control Panel (Windows) (done, no effect)
You can also repair your Acrobat or Reader installation using the Windows Control Panel.
Enable the Adobe PDF browser add-on (Internet Explorer) (done, no effect)
Make sure that the Adobe PDF browser add-on, AdobePDF.dll, is enabled.
Run Acrobat or Reader in a new local administrator account (done, no effect)
Optimize large PDF files (not the problem)
If the PDF file is 4 MB or larger, ask the provider to optimize the PDF file. For information about optimizing PDF files, see
Check the registry path for Acrobat or Reader (Windows) (done, no effect)
Repair the HKCR\AcroExch.Document registry key (Windows) (done, no effect) -
I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro instead of the free reader?
It may depend on the plugin that is loaded into your browser. However, right click on a PDF and select the Open With option and go to the default button to select Acrobat as the default. That might do it.
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New Acrobat Pro installed and EVERY PDF file crashes after about 10 seconds. Any Solutions?
I just purchased and installed Acrobat Pro v. 10.1.2 and it seemed to install fine ,but now EVERY ODF crashes after about 10 seconds. Also, I get the Windows "please wait while Windows Configures Acrobat" message every time I launch Acrobat. Does anyone have a solution or suggestion?
Good day,
I'm sorry to hear you're having trouble.
Could you try the following:
Launch Acrobat, but do not open a PDF file.
Choose Edit > Preferences. Click on 'Internet' on the left-hand side.
Uncheck 'Display PDF in Browser'
Relaunch Acrobat - do you still get the 'Please wait while Windows configures Acrobat' message?
If that message has stopped coming up, please try opening a PDF file. Does Acrobat still crash?
Do you have any other versions of Acrobat or Adobe Reader installed on this computer?
What version of Windows do you have installed? What version of Internet Explorer is installed?
Kind regards,
David
Adobe Systems -
Animated gif files not working in FF5 ok in every other browser
Hi .
I am having problems getting animated gifs to play in firefox 5 i am using a photo gallery script to show these files it works in every other browser i have access to (most of them on Linux and windows Xp and win7 ) if i use FF5 as a file manager and navigate to the files they run but not from a web page this is only with firefox 4 and 5 not got previous to 4 to test .Right . this looks like it may be a problem with the way FF5 is handling various methods of viewing images i use the following code .
<pre><nowiki><a class="thumbnail" href="#thumb"><img src="photos/IMG_7039 EOS-1D Mark III copy.jpg" width="100px" height="75px" border="0"><span><img src="photos/Animations/IMG_7039 EOS-1D Mark III copy.gif"></span></a></nowiki></pre>
along with css .
<pre><nowiki>(
.gallerycontainer{
position: relative;
/*Add a height attribute and set to largest image's height to prevent overlaying*/
.thumbnail img{
border: 1px solid blue;
margin: 0 5px 5px 0;
.thumbnail:hover{
background-color: transparent;
.thumbnail:hover img{
border: 1px solid blue;
.thumbnail span{ /*CSS for enlarged image*/
position: fixed;
background-color: lightyellow;
padding: 5px;
left: -600px;
border: 1px dashed gray;
visibility: hidden;
color: black;
text-decoration: none;
.thumbnail span img{ /*CSS for enlarged image displays the large image*/
border-width: 4;
padding: 12px;
.thumbnail:hover span{ /*CSS for enlarged image*/
visibility: visible;
top: 0;
left: 230px; /*position where enlarged image should offset horizontally */
z-index: 50;
)</nowiki></pre>
to create the gallery now if i navigate directly to the dir with the gif images in they work ok but if i use the gallery method they fail .
Tried safe mode no addons no change .. -
Is there a way to select every other page in a multi page pdf and convert it to grayscale?
I'm going to ask this question in a few sub-forums, so if you think you've seen it, you might have.
Where I work I use a program that can print to pdf. We use it to produce mailings, usually postcards, that are addressed.
I often end up with a 500 page document that will print on 250 sheets of cover stock, which will get cut into 1,000 postcard, all pre-addressed and sorted by zip code.
Usually, the address side is all black and the front is color. The printers we use can print a black click on the address side and a color click on the other, IF the pdf is set up that way. Otherwise, both sides will be counted as color clicks.
I know I can select pages individually in a pdf and convert them to grayscale and those pages will be counted by the printer as black clicks, which are cheaper than color clicks.
The problem is, I have not figured out how to convert all the odd numbered pages to grayscale at once. As a result, I usually end up printing the color side simplex, then putting the job back in the tray and printing the black side. Of course, that only works if only one side is personalized, sometimes both sides are.
Is there a way to select every other page in a pdf and convert it to grayscale?The Acrobat SDK has sample code that shows how to convert the colors for one page (the first page of a document). This sample can easily be adjusted to process every other page. You can then use an Action that executes this JavaScript to process the document. Do you know how to create an Action? If so, you can use this script (as I said, adapted from the sample in the SDK) to convert all odd pages (1, 3, 5, ...):
// Get a color convert action
var toGray = this.getColorConvertAction();
// Set up the action for a conversion to RGB
toGray.matchAttributesAny = -1;
toGray.matchSpaceTypeAny = ~toGray.constants.spaceFlags.AlternateSpace;
toGray.matchIntent = toGray.constants.renderingIntents.Any;
toGray.convertProfile = "Gray Gamma 1.8";
toGray.convertIntent = toGray.constants.renderingIntents.Document;
toGray.embed = true;
toGray.preserveBlack = false;
toGray.useBlackPointCompensation = true;
toGray.action = toGray.constants.actions.Convert;
// Convert every other page
for (var i=0; i<this.numPages; i++) {
console.println("Processing page " + i);
if (i % 2 == 0) { // change to "if (i % 2 != 0) {" for all even numbers
console.println("in page " + i);
console.println(this.colorConvertPage(i, [toGray], []));
As I've indicated in the code, you can change this to all even numbers by changing the == to != -
Is there a way to select every other page in a pdf and convert it to grayscale?
I'm going to ask this question in a few sub-forums, so if you think you've seen it, you might have. Someone suggested it might be done with Javascript. I know nothing about Javascript.
Where I work I use a program that can print to pdf. We use it to produce mailings, usually postcards, that are addressed.
I often end up with a 500 page document that will print on 250 sheets of cover stock, which will get cut into 1,000 postcard, all pre-addressed and sorted by zip code.
Usually, the address side is all black and the front is color. The printers we use can print a black click on the address side and a color click on the other, IF the pdf is set up that way. Otherwise, both sides will be counted as color clicks.
I know I can select pages individually in a pdf and convert them to grayscale and those pages will be counted by the printer as black clicks, which are cheaper than color clicks.
The problem is, I have not figured out how to convert all the odd numbered pages to grayscale at once. As a result, I usually end up printing the color side simplex, then putting the job back in the tray and printing the black side. Of course, that only works if only one side is personalized, sometimes both sides are.
Is there a way to select every other page in a pdf and convert it to grayscale?The Acrobat SDK has sample code that shows how to convert the colors for one page (the first page of a document). This sample can easily be adjusted to process every other page. You can then use an Action that executes this JavaScript to process the document. Do you know how to create an Action? If so, you can use this script (as I said, adapted from the sample in the SDK) to convert all odd pages (1, 3, 5, ...):
// Get a color convert action
var toGray = this.getColorConvertAction();
// Set up the action for a conversion to RGB
toGray.matchAttributesAny = -1;
toGray.matchSpaceTypeAny = ~toGray.constants.spaceFlags.AlternateSpace;
toGray.matchIntent = toGray.constants.renderingIntents.Any;
toGray.convertProfile = "Gray Gamma 1.8";
toGray.convertIntent = toGray.constants.renderingIntents.Document;
toGray.embed = true;
toGray.preserveBlack = false;
toGray.useBlackPointCompensation = true;
toGray.action = toGray.constants.actions.Convert;
// Convert every other page
for (var i=0; i<this.numPages; i++) {
console.println("Processing page " + i);
if (i % 2 == 0) { // change to "if (i % 2 != 0) {" for all even numbers
console.println("in page " + i);
console.println(this.colorConvertPage(i, [toGray], []));
As I've indicated in the code, you can change this to all even numbers by changing the == to != -
I have created a PDF in Acrobat X Pro that contains several links to other PDFs for interactivity in a publicación. It Works with no problems in Acrobat Reader in a PC but does not in the version for Surface 2 RT (Reader Touch). What's the problem?
Thanks
J.M.QUOTE>>>To clarify, you would need to first check to see if the PDF extension is set to open (screenshot.20). THIS IS THE AREA THAT PDF IS NOT IN.
If it is not set to open with Acrobat <your version here> (screenshot.21), then you will need to manually tell the computer what program to use. This is where it becomes important to know the filename you are looking for. Adobe is a company; Acrobat is a program. THIS IS EXACTLY WHAT I TRIED TO DO AND OF COURSE I KNOWN I USED THE WRONG NAME / WORD HERE BUT I WAS LOOKING FOR THE CORRECT FILE. WHEN I CHOSE THE ACROBAT.EXE FILE IT WOULD STILL OPEN IN INTERNET EXPLORER.
I have a different version than you do, but as an example, my program is located here: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe I'M IN THE RIGHT AREA AND GOT THE RIGHT FILE NAME. THIS IS NOT THE ISSUE.
Can we get off the wrong word use and get back to a solution please. I am in the right folder c:\program files\adobe\acrobat 8.0\acrobat.exe and I am browsing for ACROBAT.exe (not ADOBE.exe - again wrong word in my first discussion)
Bad day, sorry! -
Adobe Reader won't open pdfs. Message : Fatal Error: Acrobat failed to connect to a DDE server.
What can I do to restore my Adobe Reader to working order. Worked fine yesterday. Today, won't open any pdf docs in Adobe or saved on the computer. Message keeps popping up: Fatal Error: Acrobat failed to connect to a DDE server.
DDE stands for Dynamic Data Exchange, check this threat
http://forums.adobe.com/message/1877300#1877300 -
My Acrobat 8 Pro is failing to print to a pdf from multiple software. I get an error message that a repair fixes but only for a little while. Pretty soon the trial version of 9 that I installed pops up telling me it has expired but it would take me to a way to buy a valid serial number and then 8 stops working again. I’d be happy if the 8 I paid for worked right or I could get 9 for a small cost but I cannot afford $450 or $20/month. I need a permanent solution that I should be already paid for with 8 pro.
After multiple repair procedures with reboot in AA8 I was eventually able to restore the printing to pdf function from various software. However I have again lost my Acrobat tab in Outlook 2007. I need that back, but today an even bigger problem arose. AA8 has stopped printing to fax. It faxes a blank page. The only fax printing option is “Microsoft Shared Fax Driver”. My fax software is “Windows Fax and Scan” and it was working fine just a couple weeks ago. My OS is Windows 7 Professional.
I have tried doing the updates you referred to but I get error messages like these:
“No qualifying products found to apply this update, or update has been already applied”
or
“The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing , or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.” -
With browser integration is a pdf downloaded by Acrobat or the browser?
Hi all,
A colleague and I are having a disagreement in regards to how a pdf file is downloaded. We have been experiencing intermittent networking issues and we both recognize that this is a problem. When attempting to download a pdf from the internet intermitently we receive the "A network error has occured..." message.
My colleague has installed Acrobat X (from 9.4) and has noticed that this has improved his ability to download pdf documents. He is speculating that the add-on acts as a download manager and has better timeout settings and thus installing a newer version is the fix.
My belief is that the browser does the download and allows the add-on to then open the file as it is downloaded. I believe that the fact that it has worked better for him is only a coincidence. I do believe that upgrading is a great idea but I do not believe that is assertion is correct and that no matter which version is present the issue is purely network related. I would accept that a possible browser change/tweak could improve the performance.
Because the issue is intermittent I believe that my colleague has just got it working by coicidence. I did install Acrobat X and still had the issue 1 of the 4 times I attmepted a download. As my colleague did not have it in 4 sperate attempts he was sure it had worked. I am aware that there are a lot of other factors that can come in to play browser version, other installed add-ons etc, but my question in it's purest form is does Adobe acrobat manage the download of the pdf file when the it is integrated with the browser?
Please assist in putting our argument aside in time for Friday drinksHi Pat,
Thanks for your reply.
Purely downloading, e.g. right-click on an online link, then select Save Target As, will not invoke any Adobe software. That is handled by the browser only, as with any other file type.
Very aware of the above. This was not what my question was in relation to.
What OS / browser is involved here?
I dont believe OS is related to my question at all. In terms of browser we have used multiple browsers (IE 7, IE 8, Firefox 7, Firefox 14) but this also I believe has minimumal bearing to my question as it purely relates to the Adobe Acrobat Add-on and the programming behind the scenes. Whether it handles the download when integrate or not.
Thanks. -
When I try to open a pdf I get the following error "Acrobat failed to connect to a DDE server" what should I do?
I have not had this error before, but Google has numerous examples. Here are a couple:
https://forums.adobe.com/thread/847438
http://community.spiceworks.com/topic/134868-adobe-acrobat-fatal-error-failed-to-connect-t o-a-dde-server -
Why does safari not show my websites SVG images and every other browser it is fine ?
I am a web developer and the way apple has developed there safari is driving everyone mad
SVG images will work on every other web browser but wont show up in safari
it is a html website and need to sort this issue out asap have anyone else had the same issue with safariI wanted to make it clear that I am not talking about the publically accessible Amazon Store but the Amazon Web Store which is used for those who have an online shop or set up e-commerce.
The fact that Amazon is a large company does not protect it from making a crappy site. If its e-commerce pages don't work in Safari, that's laziness on the part of their web developers, pure and simple. There's no reason for a modern web site to fail to work in any standards-compliant web browser. This is something you'll need to address with Amazon. -
I recently purchased a movie (Prometheus) on my computer through iTunes and every time I try to put it on my iPhone, it fails. How can I successfully sync this video? Mind you, every other file syncs flawlessly.
Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan. -
When i try to connect to Facebook with Firefox, Facebook tells me to Verificate my account with my cardnumber and also my adress, it tells me that We detected some unusually behavior in your account, for your security in order to can access your account please send us all requried informations, the credit card number must be yours or a member of your family. We won't save the credit card in our datebase and won't make any charges. We ask only for verification purpose.
Why is this? Facebook works with every other browser and on other computers and i dont have trojan.I had the same prob. but recently i just formated my laptop and after that it starts working finely in firefox i think it was a kind of virus that discont. after formating the laptop. only windows drive....
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