Acrobat 9 freezes on exit....

On a clean partition, with a clean install of Windows 7, I have installed Acrobat9 Pro.
It will open a document just fine -- but when I go to close the application, it freezes solid and I have to go and kill the process in Task Manager.
Annoying in the extreme. Any suggestions out there......?

Update Acrobat and initial install of Acrobat 9 is not Windows 7 compatible. Update to the latest for safety.

Similar Messages

  • Acrobat 7 freezes after cancelling the user password prompt

    I'm having a problem with Acrobat 7.1 when downloading a password-protected PDF from a website.  The problem occurs at the "please enter a document open password" dialog box.  If I enter the user password, the PDF opens successfully.  However, if I click Cancel instead of entering the password, Acrobat hangs/freezes in the background (visible in the Task Manager) and the CPU spikes to 50%.  At that point, opening another PDF freezes Internet Explorer since it's still waiting on the Acrobat process hanging in the background.  I've tested on both Windows XP and Windows Server 2003 with the same result.  The problem appears to be resolved in Acrobat 9, but unfortunately my users are stuck on Acrobat 7.1 for the time being.  Any help would be greatly appreciated!

    As Baltwo said, you should have a password set on your computer for secutity reasons. You can set it to automatically log you on if you are the only user when starting up and you don't need to input the password.
    What Baltwo was getting to was to make sure nothing was in the field such as a space. Apparantly, it won't let you log into it without a password.
    I seem to remember a default password in past systems. I think it was computer. Try typing that in. If it doesn't work, then follow the steps in this article and set a password for your user account.
    http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

  • There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again.

    We have Adobe Reader 8.1.3 set to open in the browser.
    We are trying to open PDF files within IE Browser. While opening multiple documents in the IE Browser, we get "There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again." error, once we click on the "OK" button, PDF file opens in the Adobe reader. This happens randomly while some files open up in IE Browser and some files get the above mentioned error message and open in the Adobe Reader.
    We need to open all the PDF files in the IE Browser. Any input is greatly appreciated.

    I may be better off without the tool bar, but I have found anohter solution;
    .  Open Adobe Reader,
                go to edit menu,
                under Preferences
                go to Internet, uncheck "Display pdf in browser"
    The pdf files then open, but not in the browser

  • Acrobat X freezes when I run a JavaScript Action after about 200 files.

    Acrobat X freezes when I run a JavaScript Action after about 200 files, batches with less than 200 files work well.  I can watch the Acrobat.exe process in the resource monitor and when the Threads reach about 2000 and the Working Memory reaches 500mb, Acrobat freezes.  The JavaScript creates 2 redaction areas, applies the redaction, then saves the file to another location.  I've tested it on both Windows Server 2008 and Win7 32bit. I'm running Acrobat X Pro fully update to 10.1.10.

    It is possible to have the Redaction tool search for a text string across multiple PDFs without using the "Action" wizard or batch processing. You will have to learn the exact steps to properly set the properties for each string of text. You can also review the items marked for redaction and either accept, remove or adjust as needed each one.
    There are 3rd party tools that can also redact PDFs and they existed long before this feature was added to Acrobat. Appligent Document Solutions Redax..
    Appligent even has a server based product for large amount of files or using watched folders.

  • Adobe Acrobat 9 Freezes

    I have a porblem where acrobat 9 freezes when opening a pdf. What I have have managed to pick up ios that it is also not happy using roaming user accounts on MAC OS X 10.5.6
    I have an Xserv server and 3 Mac Workstations as soon as I log into the workstation with the local admin account Acrobat works but as soon as I log in using my network account with admin privelages it hangs
    Now has any one els experienced this sam problem and have you been able to find a work around to it.

    Windows users experience the same thing. Roaming users do not seem to be
    supported in Acrobat 9. If this is a problem you wish fixed:
    ...Mike

  • Help.  Acrobat pro freezes after 9.5.1 update

    my acrobat pro freezes everytime when i try opening a PDF. i have just updated/upgraded to the 9.5.1. i'm on a mac os lion.

    Hi,
    According to Acrobat 9.5.1 release notes http://helpx.adobe.com/content/dam/help/attachments/Acrobat_Reader_ReleaseNote_9.5.1.pdf acrobat 9 is not supported on Apple - OS X Lion(10.7.x).
    You can upgrade to Acrobat X which is supported on Lion http://helpx.adobe.com/content/dam/help/attachments/Acrobat_Reader_ReleaseNote_10.1.3.pdf or use acrobat 9.5.1 on 10.6.x.

  • Acrobat 7 freezes when combining multiple files

    I'm running Acrobat 7 Standard, and whenever I attempt to combine multiple PDF files acrobat will freeze up completely. It can scan, and add pages to an open document with no trouble. It will freeze whether I choose Create PDF From Multiple Files within acrobat, or if I select multiple files in windows explorer, then right click and choose Combine in Acrobat...
    I have cleared temporary files, repaired the program, and completely reinstalled the program. Even after a fresh reinstallation, it will lock up when trying to combine multiple files. It does everything else just fine.
    I am running a HPCompaq dc5100 MT, with Windows XP Pro. I have 2GB ram, and a P4 3.2Ghz processor. I also have a database program called Laserfiche that I run, though this problem occurs whether I have Laserfiche open or not. I've already tried killing all acceptable processes (minus adobe's of course) and recreated the error. I've also tried this with the most recent update 7.1.0 and without: both yeild the same result. Any help would be greatly appreciated.

    Dear all,
    I think I have the same problem... or not ?!
    => When I try to open multiple files at the same time it opens only the 2 or 3 first ones then it freezes on the Spinning Beach Ball of Death !
    => Then it never completely finishes loading and freezes up Indesign.
    => I am unable to cancel the dialog box and have to use cmd+alt+esc to close the program
    => then, the files open directly on indesign when I open the program again (jus as if the files had been loaded and ready to go)
    I am working on MAC OS X (10.7.3)
    Anybody could help please ?? (sorry for my english... I'm a French native speaker) 

  • Acrobat 7 freezes for a few seconds at every startup

    I am hoping someone can please enlighten me as to why Acrobat 7 freezes for a few seconds everytime the program is started.  If starting the program directly from executing the associated pdf file, the program loads the first page, freezes (stops responding) for approx 6 to 8 seconds, then responds to user interface again.
    It is not the machine as I have the same problem on many different machines.  Help please.

    Disabling hardware acceleration seemed to solve the problem. Thank you all very much, but before I close this thread as solved, I've always had that feature enabled to the best of my knowledge. Why did it suddenly cause problems?

  • Mythfrontend (0.22): No LIRC and freezes on exit. [SOLVED - partially]

    Hello again, more problems with mythtv...
    First of all, mythfrontend doesn't respond to lirc input. It does however work in mythwelcome (and irw), but the stdout from mythfrontend includes:
    LIRC: Successfully initialized '/dev/lircd' using '/home/mythtv/.mythtv/lircrc' config
    The other problem is that mythfrontend always freezes when exiting. There is no printouts or anything, it just stops responding (when it should terminate). I believe this might be connected to some settings change, since I don't remember having this problem when first moving to 0.22. But I don't see what could be the cause (opengl painter? change of theme?). But it shouldn't happen, right?
    If anyone happens to have any idea of the reason for the problems, solutions, or similar problem, please post. Thanks
    Last edited by 1311219 (2009-12-23 13:04:45)

    After a much experimenting (including resetting the database), I've found the cause for the problem: "media monitoring" in mythfrontend
    I've never been able to get this to work, so I've disabled it... When enabled (and causing problems) it seems to complain about pmount not be able to lock directory and similar. Oh well, as long as recording/playing of recordings works, then I'm happy.
    I hope this helps other people in the same situation.

  • Acrobat reader freezing

    Anyone else have this problem? Acrobat reader freezes when I try to print some - not all - pdf documents. When this happens I can't quit reader and the print dialog box refuses to close. The only solution is to force quit reader. Interestingly, when I open force quit it does not say that reader is not responding.
    It's not a showstopper, I can print pdf docs OK in Preview or in Windows, but just wondering if anyone else has this problem and what the solution is. I am using the latest version of reader and everything else is up to date.
    Tom

    And OS 10.5.8 (not 10.5.7 as the last post says)

  • ITunes freezes on exit and does not sync photos to Apple TV 2

    Is anyone experiencing the following problem: as of recently i have to use Ctrl-Alt-Del every time to exit from iTunes as the software always freezes on exit? Also, around the same time it no longer syncs my pictures to my Apple TV2.
    Any suggestions how I can fix this? I've re-installed iTunes from scratch several times.

    I am only running Windows 7 Firewall.
    Okay ... let's try making sure that iTunes is listed as an exception in your firewall, as per:
    [How to enable iTunes in the Windows Vista and Windows 7 Firewall|http://support.apple.com/kb/HT2553]
    While in there, make sure also that BonJour is being allowed full access to your network.
    If they are already both listed there, try removing the current exception and then replace them with new exceptions.
    (Sometimes, especially after an update of the software in question, firewall rules can "go off," so we're just trying to make sure that that hasn't happened to you.)

  • My iMessage won't let me text one specific person but will let message anyone else and also it keeps freezing and exiting out without letting me reply

    My iMessage won't let me text one specific person but will let message anyone else and also it keeps freezing and exiting out without letting me reply to the other person can someone please help me it's really aggravating and frustrating please and thank you my fellow apple users friends

    Can the person Message you? If yes can you reply?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>Messages>Send and Receive and sign ut and sign back in
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             

  • Acrobat Pro Freezes completely so I need to Force Quit

    I hope I am posting in the right place.  Please let me know if I should move this.  I am so desperate-- I have tried everything I can think of and I hope someone has another idea I can try. 
    I am using Acrobat Pro.  When the problem started I was using Pro X.  I tried upgrading to the trial Acrobat XI to see if that fixed the problem, but it didn't.  I don't care which I use as long as it works.
    The program starts up, but I can't click on any of the choices on the "splash screen" (where you can choose Open a Recent File or Select a Task).  When I roll over the choices I see the rollover highlight, but nothing happens when I click.  I can open a file from the FILE menu, but when I do I can't do anything with it.  None of the tools on the window tool bar work.  Then the whole thing freezes and I have to Force Quit to close the program.
    I am on a Mac running Mountain Lion OS X 10.8.5 with a 3.2 GHz Intel Cose i3 processor and 12 GB 1333 MHz DDR3 memory.  When the problem started I was using Lion 10.7.5, so I tried upgrading to Mountain Lion, but it didn't fix the problem.
    Here is what I have tried:
    > Uninstalling and reinstalling Acrobat Pro X numerous times
    > Installing, uninstalling, reinstalling Acrobat Pro XI
    > Installing in Safe Mode
    > Uninstalling every other Adobe product I had (After Effects Trial, inDesign 5, Adobe Reader)
    I also tried various things I found in the Forums-- so many that I can't remember now.  One had to do with moving certain preference files and opening the program again, one was the fix for a CS6 conflict problem.
    When the problem first started I discovered that my Time Machine backup was not working because my backup disc was full and Time Machine wasn't deleting the old backups.  I didn't have a recent backup so I didn't want to do a system restore to before the problem.  I got a new 4TB external drive for Time Machine, and got a 3TB external drive to clear a bunch of large documents off my main hard drive.
    I am willing to try anything.  Please help!!!
    Katie

    Well, after two weeks of pulling my hair out I finally figured it out last night!  The problem was a bad mouse driver.  I use an Evoluent mouse (which I LOVE) but it is an older model and I suppose the update from OX 10.7.4 to 10.7.5 just kicked the driver into incompatiblity.  I had tested the mouse a week or so ago and my Mac wireless mouse worked but didn't solve the problem because when I did the test I didn't actually unplug the Evoluent mouse.  Once I did that last night, and used only the Mac wireless mouse, Acrobat went back to working properly.
    I just ordered the newest Evoluent mouse which is compatible with OS X.  I can't wait for it to arrive tomorrow!!
    Thank you to everyone who viewed this question and tried to think of a solution.
    Katie

  • [SOLVED] X freezes after "exit"; can't kill X nor use the keyboard

    Hi!
    I've got a problem with my X server on my fresh installed Arch system. I followed the "Beginner's Guide" and edited the .xinitrd to start xterm for testing. This works well, but unfortunately X seems to freeze when I want go back to the shell via "exit" or when I want to change to another virtual console (Ctrl-Alt F1).
    When this happens, my screens go black and my keyboard doesn't work anymore, however I can log in via SSH. I can't kill X and the fourth core of my cpu is at 100%.
    This happens when I use a auto-configured xorg.conf from nvidia-xconfig (http://paste.pocoo.org/show/224004/) or when I use my "old" configuration from Ubuntu 9.10 (http://paste.pocoo.org/show/224005/). When I don't use the xorg.conf file at all, then X wont even start.
    I've got a Xorg.0.log from the test with the nvidia-xconfig generated xorg.conf: http://paste.pocoo.org/show/224002/ I can't see what's wrong here.
    Thanks for your help!
    Last edited by quaec (2010-06-11 22:08:35)

    Ok, I had started to write that the nvidia-beta driver didn't changed anything, but after a reboot it seems to work.
    So, with the nvidia-beta driver from the AUR and the following x.org configuration it works:
    Section "ServerLayout"
    Identifier "X.org Configured"
    Screen 0 "Screen0" 0 0
    # Screen 1 "Screen1" RightOf "Screen0"
    # InputDevice "Mouse0" "CorePointer"
    # InputDevice "Keyboard0" "CoreKeyboard"
    EndSection
    Section "Files"
    ModulePath "/usr/lib/xorg/modules"
    FontPath "/usr/share/fonts/misc"
    FontPath "/usr/share/fonts/100dpi:unscaled"
    FontPath "/usr/share/fonts/75dpi:unscaled"
    FontPath "/usr/share/fonts/TTF"
    FontPath "/usr/share/fonts/Type1"
    EndSection
    Section "Module"
    Disable "glx"
    Load "glx"
    Load "dbe"
    Load "dri"
    Load "record"
    Load "dri2"
    Load "extmod"
    EndSection
    #Section "InputDevice"
    # Identifier "Keyboard0"
    # Driver "kbd"
    #EndSection
    #Section "InputDevice"
    # Identifier "Mouse0"
    # Driver "mouse"
    # Option "Protocol" "auto"
    # Option "Device" "/dev/input/mice"
    # Option "ZAxisMapping" "4 5 6 7"
    #EndSection
    Section "Monitor"
    Identifier "Monitor0"
    VendorName "Monitor Vendor"
    ModelName "Monitor Model"
    EndSection
    #Section "Monitor"
    # Identifier "Monitor1"
    # VendorName "Monitor Vendor"
    # ModelName "Monitor Model"
    #EndSection
    Section "Device"
    ### Available Driver options are:-
    ### Values: <i>: integer, <f>: float, <bool>: "True"/"False",
    ### <string>: "String", <freq>: "<f> Hz/kHz/MHz"
    ### [arg]: arg optional
    #Option "SWcursor" # [<bool>]
    #Option "HWcursor" # [<bool>]
    #Option "NoAccel" # [<bool>]
    #Option "ShadowFB" # [<bool>]
    #Option "UseFBDev" # [<bool>]
    #Option "Rotate" # [<str>]
    #Option "VideoKey" # <i>
    #Option "FlatPanel" # [<bool>]
    #Option "FPDither" # [<bool>]
    #Option "CrtcNumber" # <i>
    #Option "FPScale" # [<bool>]
    #Option "FPTweak" # <i>
    #Option "DualHead" # [<bool>]
    Identifier "Card0"
    Driver "nvidia"
    VendorName "nVidia Corporation"
    BoardName "GT200 [GeForce GTX 260]"
    BusID "PCI:1:0:0"
    EndSection
    Section "Device"
    ### Available Driver options are:-
    ### Values: <i>: integer, <f>: float, <bool>: "True"/"False",
    ### <string>: "String", <freq>: "<f> Hz/kHz/MHz"
    ### [arg]: arg optional
    #Option "SWcursor" # [<bool>]
    #Option "HWcursor" # [<bool>]
    #Option "NoAccel" # [<bool>]
    #Option "ShadowFB" # [<bool>]
    #Option "UseFBDev" # [<bool>]
    #Option "Rotate" # [<str>]
    #Option "VideoKey" # <i>
    #Option "FlatPanel" # [<bool>]
    #Option "FPDither" # [<bool>]
    #Option "CrtcNumber" # <i>
    #Option "FPScale" # [<bool>]
    #Option "FPTweak" # <i>
    #Option "DualHead" # [<bool>]
    Identifier "Card1"
    Driver "nvidia"
    VendorName "nVidia Corporation"
    BoardName "G98 [GeForce 8400 GS]"
    BusID "PCI:2:0:0"
    EndSection
    Section "Screen"
    Identifier "Screen0"
    Device "Card0"
    Monitor "Monitor0"
    SubSection "Display"
    Viewport 0 0
    Depth 1
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 4
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 8
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 15
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 16
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 24
    EndSubSection
    EndSection
    #Section "Screen"
    # Identifier "Screen1"
    # Device "Card1"
    # Monitor "Monitor1"
    # SubSection "Display"
    # Viewport 0 0
    # Depth 1
    # EndSubSection
    # SubSection "Display"
    # Viewport 0 0
    # Depth 4
    # EndSubSection
    # SubSection "Display"
    # Viewport 0 0
    # Depth 8
    # EndSubSection
    # SubSection "Display"
    # Viewport 0 0
    # Depth 15
    # EndSubSection
    # SubSection "Display"
    # Viewport 0 0
    # Depth 16
    # EndSubSection
    # SubSection "Display"
    # Viewport 0 0
    # Depth 24
    # EndSubSection
    #EndSection
    Thanks for your help, BKLive!
    Last edited by quaec (2010-06-11 22:08:05)

  • Acrobat X Freezes Upon Opening

    With every new PDF I open, the program freezes the moment I try to scroll down in a document.
    The PDF stays frozen for approximately 30 seconds, then continues to act normally.
    I think I'm up to date at 10.1.4? What could the problem be and how could i fix this?
    I did a search and only came up with (1) result from Acrobat 9.

    I might suggest trying to move the addons and macros to a backup folder and see if the issue changes. If so, you can copy them back one at a time. It might help to do a repair. Just some thoughts anyway.

Maybe you are looking for