Acrobat 9 hangs "preparing" content

In the name, I suppose, of "accessiblity," Acrobat 9.3.2 has taken to "preparing" content every time I open a document -- regardless of how many times it has "prepared" it before. This is a nuisance, but in most cases more or less tolerable. But it prevents me from accessing some documents that are critical for my work. These are large digitial map files that contain a great many separate geographic labels. The smaller ones take minutes of "preparing" before releasing the file for use, but larger ones hang indefinitely and never do finish the "preparing" process.
Is there any solution to this, or has Adobe finally "improved" Acrobat beyond the possibility of using it for business purposes?

Nothing there that is remotely helpful in Acrobat 9 Pro, I'm afraid -- only offers of things that would make it worse.

Similar Messages

  • Acrobat reader hangs opening pdf created with autocad

    Hi all,
    when I try to open a pdf file created with autocad, Acrobat Reader hangs and I can't do anything else then kill the process. Now I use Acrobat Reader 9.5.5. I've insatlled also Acrobat Reader XI, but the problem persists. It seems it is very slow to process the file. If file has few graphics after some minutes I can see it and zoom in, but if file is has a lot of graphics, acrobat hangs. Any suggestions?

    Hi Robert,
    I am so sorry for the inconvenience caused & will try my best to get this issue resolved.
    I will recommend you to upgrade your Adobe reader to Adobe Acrobat Reader DC on your Samsung Note 3 mobile phone and then try to view the pdf files. You can download it for free from the Google app. store or you can refer to this link Acrobat Reader DC Learn & Support.
    Let me know if you still experience the same issue.
    Regards,
    Aadesh

  • Acrobat 8 hangs after starting

    I've tried to find this on the forum, but I might have used the wrong keywords. If so, sorry.
    I have the Design Premium CS3 Suite installed on my MacBook Pro (10.4.11). Every time I load Acrobat, it hangs and gives me the "beach ball" for a minute or longer and then begins responding normally. This happens on all launches, not just the first, and it doesn't matter what else is running.
    I've tried a clean install and run plenty of disk-repairing and permissions-repairing utilities. The problem exists with a clean user account. Apple can't find anything wrong with my Mac. This is a retail copy with a real serial number, box, DVD, etc.
    I do have Acrobat 7 installed, but I can trash it without problems.
    Has anyone else experienced this? Or does anyone have a suggestion?
    Thank you.

    Does this occur when you log in as a new user?
    Jon

  • Acrobat X hangs when using "Save as compressed pdf" function

    I have several users who, when working remotely over VPN, have Acrobat X hang when trying to use the "Save as compressed PDF" to save to either a network drive or to their local machine. The system works fine while in the office however. All other programs and save functionality is fine while connected to the VPN, and I am able to save files directly to the network share or local machine outside of Acrobat. I have removed and reinstalled Acrobat and the program will complete a save normally the first time it's used after the reinstalltion, but will then start failing and hanging again after that. I believe I am at v10.0.7.
    Any and all insight will be greatly appreciated!

    Hey Lori –
    Yes, that’s the option! Sorry don’t have a copy of the software on my own PC to verify against.
    Best regards,
    David Bates
    Desktop Support Technician
    p: 919.541.2705 | EZ Tech Service Desk: 866-411-4372 | [email protected]<mailto:[email protected]>
    ECS®
    109 TW Alexander Drive, RTP, NC 27709
    Federal Sector | [email protected]<mailto:[email protected]>  | www.ecs-federal.com<http://www.ecs-federal.com

  • Does Acrobat Pro read the content in pdf file and transforms it?

    Does Acrobat Pro read the content in pdf file and transforms it to xls file without the need for much changes or manual work?

    Acrobat X (Standard and Pro) will save tabular data to XLS or XLSX format, provided it can recognize the table as being a table. If the PDF has missing or incorrect structure tags, Acrobat will try to guess the table layout by the position of text and lines on the page - this works well for basic formatting but if the table has complex styling, spanned cells etc. it can lead to problems.
    Acrobat X will even attempt to export a table within a scanned document, by applying OCR during the export stage - though again this relies on the table being visually identified.
    See http://www.adobe.com/products/acrobatpro/pdf-to-word-excel-converter.html and this article on how to extract one table from a larger document.

  • Acrobat XI hangs when adding a response from distributed form, when specific form field is filled

    As the question says, when using the distribute form functionality of Acrobat, it hangs at the step of importing or adding a filled form, when a specific field on the form is filled.  It happens whether the tracker automatically detects it when I open the distributed form and asks me to add it, or I manually try to add it in the responses form. Here's the screenshot of when I tried manually adding it.  The first line is the one that hangs and is missing all fields except that "Approved" check box.  But it's the last field "ApprovedDate" that makes it hangs if it's filled in the form.  The Progress dialog just stays there forever and I can't click cancel.  When it tries to add it automatically, nothing appears on the screen, the form just stays open and the tracker doesn't come up.  I'm on Windows 7, Acrobat XI Pro.  I can send you the form if needed.
    Edit: I investigated further and there were Java scripts associated with that date field.  These would have been added while creating the form in Acrobat; I don't remember how exactly, but I only meant to validate the date format.  I've removed all the scripts and reset the desired date format on the field and it seems to work now.

    I use Mavericks and Acrobat XI. I haven't had any issues so far.

  • Acrobat 11, IE 9, Content Preparation

    Using Acrobat 11, Internet Explorer 9, on windows 7 64 bit. When opening a PDF on a web page within Explorer get a constant "Content Preparation Progress" dialogue box. Doesn't seem to be the standard check box in Acrobat to view PDF files in browser to uncheck.
    Any ideas?

    Content preparation is generally about preparing the accessibility part of the PDF (check the accessibility preferences for possible changes on that). As far as viewing in the browser, check http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html.

  • Whenever i tried save as or save PDF created document in Acrobat std 11 (11.0.7), Acrobat get hanged and unresponsive

    Dear Sir,
    I am using Acrobat std 11, (version 11.0.7) with windows 8 in my company. Whenever i try to save any edited or converted or combined PDF document Acrobat software become unresponsive. same issue is there with while i try to insert any new page to PDF from a file, dialog box will not open but it get hanged & become Unresponsive. Acrobat may please help in this issue.
    my PC spesifications are as follows:
    Account Detail:
       User Rights: Regular
       User Account Control: Default
       Process Integrity: Undefined
       Profile Type: None
    Acrobat Detail:
       Sandboxing: Off
       Captive Reader: No
       Multi-Reader on Desktop Support: Off
    Applications Installed:
       Office Version: Office 2010 32-bit
    Available Physical Memory: 2121868 KB
    Available Virtual Memory: 3990316 KB
    BIOS Version: DELL   - 1072009
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
        Version: 10.00.9200.16384 (win8_rtm.120725-1247)
        Creation Date: 2012/07/26
        Creation Time: 4:48:22 AM
    Default Mail: Microsoft Outlook
        mapi32.dll
        Version: 1.0.2536.0 (win8_rtm.120725-1247)
    Display Detail:
       Screen Width: 1920
       Screen Height: 1080
       Number of Monitors: 1
       Number of Mouse Buttons: 3
       Has Mouse Wheel: Yes
       Has Pen Windows: No
       Double Byte Character Set: No
       Has Input Method Editor: Yes
       Inside Screen Reader: No
    Graphics Card: Intel(R) HD Graphics (Microsoft Corporation - WDDM 1.2)
        Version: 9.17.10.2768
        Check: Not Supported
    Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
        Version: 11.0.07.79
        Creation Date: 2014/05/08
        Creation Time: 7:19:08 PM
    Installed Acrobat: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
        Version: 11.0.0.379
        Creation Date: 2012/09/24
        Creation Time: 9:13:34 AM
    Locale: English (United States)
    Monitor:
        Name: Intel(R) HD Graphics (Microsoft Corporation - WDDM 1.2)
        Resolution: 1920 x 1080 x 60
        Bits per pixel: 32
    OS Manufacturer: Microsoft Corporation
    OS Name: Microsoft Windows Vista
    OS Version: 6.2.9200 
    Page File Space: 4194303 KB
    Processor: Intel64 Family 6 Model 58 Stepping 9  GenuineIntel  ~2893  Mhz
    Session Detail:
       Boot Type: Normal
       Is Shutting Down: No
       Network: Available
       Inside Citrix: No
       Inside VMWare: No
       Remote Session: No
       Remote Control: No
    System Name: BRDROC00DT130
    Temporary Directory: C:\Users\123660\AppData\Local\Temp\
    Time Zone: India Standard Time
    Total Physical Memory: 4066528 KB
    Total Virtual Memory: 4194176 KB
    User Name: 123660
    Windows Detail:
       Tablet PC: No
       Starter Edition: No
       Media Center Edition: No
       Slow Machine: No
    Windows Directory: C:\Windows
    Regards,
    Dharmender

    Hi Dharmender ,
    Did you try to repair your Acrobat once ?If not please try the same and check if that helps you out .
    Launch Acrobat >Navigate to Help >Repair Acrobat Installation .
    Do you get any error message or any prompts when it hangs and become unresponsive ?
    Does this happen with any specific PDF or all the PDF'?
    Also you could try to uninstall Acrobat once and they re install it if the above step does not work .
    Please restart your machine once as well.
    Regards
    Sukrit Dhingra

  • Acrobat Professional hangs when converting word to PDF

    I am using Acrobat Professional version 7 and when i use the Convert to PDF option for a large word document it goes through the motions of converting the document but then seems to hang and i get no PDF document created. Also the Word document then says read only in the title as well.
    It works fine for small word documents just not large files with pictures.
    I have tried uninstalling Acrobat Prof and Office 2003 and re-installing both and it makes no difference.
    Can anyone provide any information on what i can try to fix this issue as
    i am out of ideas.
    Thanks
    Lawrence

    Empty the TEMP folder or print to the Adobe PDF printer. The latter might be worth trying to be sure things are working.
    You may have to uncheck a lot of the options in the PDF Maker preferences, particularly tags. Keep in mind that large graphics require a lot of disk space in the translation as the PS format is not very memory efficient for graphics (at least from what I have seen). You might also make a copy of the DOC file and then select a graphic and choose format. In the lower left corner of the general tab is a compress button. Try that to reduce the graphics resolution and see if that solves the problem.

  • Acrobat 9 hangs with multiple documents open

    HP pro 6200 4 G RAM, Win7Pro, Acrobat 9(fully updated), single computer affected, multiple users, documents are from C drive, network, and USB
    I've run a repair install, removed the popups/lines and other markup notifications, held shift down when starting to not load add-ins, logged in as another user, updated video card drivers, sprinkled fairy dust, changed desktop resolution(set at 800x600 per user preference), opened same documents on another computer with no problems, and yet I still cannot find out what is causing Acrobat 9 to hang after multiple pages are opened.  Sometimes it will hang completely and I have to go into task manager and kill it, other times the page has a hard time painting as I scroll.  The memory usage doesn't go over 100k in task manager.  If we  close out of the documents with task manager and open them back up it is fine for a while, then it starts back up again.  This seems like a common issue but all the common fixes I found aren't working.  I was not able to find a "preferences" folder under his user folder to delete those settings.
    Anyone have any other ideas?

    From: <[email protected]><br /><br />| I need to scan multiple documents and the "hide scanners interface" is grayed out. I<br />| recently upgraded from Acrobat 8 professional, which occassionally would allow me to<br />| scan multiple docs. Called Adobe and they suggested I upgrade to 9. Still can't scan<br />| multiple docs at a time. Need to set my scanner as not being recognized as a flatbed.<br />| HELP PLEASE!!!<br />| Apparently has something to do with the scanners interface setting.<br /><br />If you really need to scan multiple documents then what you may realy need is a scanner <br />with and Automatic Document Feeder (ADF).<br /><br />-- <br />Dave

  • Acrobat 9 hangs when adding a text box

    It seems that any installation of Acrobat 9 I have come across, Acrobat hangs when adding a text box from "Forms>Add or Edit Fields".
    I may need to apply an update or two but this problem seems very consistent and reproducable.
    I plan on trying Acrobat 9 Pro on Windows XP to see if it makes any difference, but does anyone have any ideas?  OTHER than upgrading to Acrobat X?

    Textbox takes few extra seconds to establish himself, but it never hangs for me. Did you tried to click-n-drag to create Textbox?

  • A script to force acrobat to play avi content with built in flash player instead of quicktime

    Hello, is there a script that would force acrobat to play embedded avi content with the built in flash player instead of the quicktime player?  first reason is that the built in quicktime player doesn't play the avi files anyway (for me at least); and second is that there are hundreds of sound clips in the pdf, and it is likely that i will have to revise the document and export again, so I can't manually change the properties of each sound clip to open with flash player.  Any thoughts would be appreciated.

    Buy software have wmv to Vp6 function.

  • Acrobat file hangs up even when just browsing in explorer

    I created a concatenated file from a collection of smaller pdfs using acrobat (vers 8, Vista) about 21 MB. However, even trying to change its name or look at its properties in windows explorer causes the window to hang with the spinning blue circle. I can open the pdf OK by quickly double clicking and even save it again - but the new file has the same behaviour. I cant move the file itself for that reason, but I can copy and move the folder its in.  There does not seem to be an error in the file itself according to disk  check. I suspect it is trying to preview the file when I click over it, but not succeeding. Is there anything I could do with it - e.g. stop its preview if that is a problem? (I would have to change its properties from Acrobat, not windows explorer). I have already removed its hidden data etc.

    Installed the latest version of acrobat (8.1 something) and restarted the computer. Problem went away so not sure what the issue was in the end.

  • Zoom operation crashed Acrobat with Project 2007 content

    I have some PDF created with Project 2007 contents on them. These file can be view normally. However, as soon as I zoomed in the MS Project content within the PDF, Acrobat crashed, regardless when it was standalone or within a browser. Can someone advice what the problem might be?
    Thanks
    uminds

    Acrobat is capable of most of what you are asking for. The user can click on a part to select it, then, by right-clicking on the selected part they can select "Zoom to part" from the context menu. I am unsure how to author a 3D model so that the individual part information shows up in the Data panel of the sxtructure tree, but I have seen many files that do exactly that. I believe that this has to be done in the authoring application. As for the detailed 3D model of the individual part, Acrobat 3D gives you the ability to authro different views, which can contain individual parts. The best way to do this is to make the view of the individual part a Comment View. This type of view maintains all of the specific issues of the view.
    I think that all of the attributes you've asked for are supported by Acrobat 3D in one way or another.

  • New Windows 7 machine, Word 2003 & Acrobat 8 - hangs making .pdf

    We got new Dell machines with Windows 7 and transfered all our existing software including Office 2003 and Adobe CS3.
    I can open and use Word seemingly find.  I can open Adobe Acrobat.
    When I try to create a pdf file using a word file (and I tried several different files) by these methods;
    1. Open Acrobat and go 'create pdf from file'
    2. Using the create pdf file icon in Word
    and the creating dialog box gets to 10% and just hangs and hangs and hangs. I left it for over 10 minutes and nothing.
    This is on both machines (where this function with both pieces of software worked fine).
    Also we are having issues setting up new sites and importing our .ste files in Dreamweaver, but I'll post that in the DW forum (just adding it in case it is tied to CS3 on Win 7).
    Thanks for any help.

    Something to check.
    Help > About Adobe Acrobat...
    See what dot version is in place.
    Support for Office 2007 applications began with Acrobat 8.1; so, you want that or better.
    As to Windows 7 —  some Adobe information:
    --| Installing and using Windows 7 with Adobe Creative Suite applications
    http://kb2.adobe.com/cps/508/cpsid_50853.html
    --| Adobe product operating system compatibility
    http://www.adobe.com/support/OScompatibility.html
    --| Adobe Reader/Acrobat – Windows 7 FAQ
    http://www.adobe.com/products/acrobat/faq/
    From the FAQ page.
    --| Adobe supports Windows 7 with Adobe Reader/Acrobat 9; specifically, this starts with the 9.2 dot release.
    --| Adobe does not support Acrobat 8, Adobe Reader 8 or prior versions on Windows 7
         and does not plan to release updates to those versions for Windows 7 compatibility.
    Be well...

Maybe you are looking for

  • Cannot install Windows (XP, 2000 or 7) on Lenovo N200

    Hi there, I installed a new harddrive on my Lenovo N200 (0769-E8G). I tried to install basically all Windows OS (2000, XP and Windows 7), after 3 days I am giving up. Sooner or later there will always come an error message. I have tried to different

  • Can we have two R/3 Source Systems(Dev & Test) in BW Development....?

    Hi All, Till now we have only BW Development box.. Our Landscape for R/3 side is R/3 Development, Testing and Production..... Already we have connected R/3 Development with BW Development... It is working fine as now... We have finished our task at D

  • Error in Runtime Workbench, Component Monitoring, Proxy Runtime

    Hi, I have the following error in the Runtime Workbench, under Component Monitoring->Integration Engines->Proxy Runtime. The error message is Ping Status: “Unable to logon to system xxx in language EN with user XIRWBUSER”. However, I am unable to fin

  • Where are the quicktime codecs in mountain lion?

    Where is the quicktime folder containing the codecs located? I want to delete some codecs that might be conflicting with After Effects.

  • Adding H.264!!

    Argh, this should be simple but its frying my brain and I have to ask for help which I hate doing because it should be easy.I'm using dreamweaver CS4.Recently I have decided to replace all FLVV content with H.264.I have produced H.264 videos with the