Acrobat 9 installation doesn't accept licence key

We've recently moved and in the process acquired new PCs. I'm attempting to re-install Acrobat 9 Pro and several other tools using the AcroPro90_efg installer (which is the only one that appears to be available on the Internet). All of our Adobe tools have licence keys of the form 1234-1234-1234-1234-1234-1234.
When I attempt to install Acrobat 9 Pro, it prompts for the licence key with a single text box (unlike other tools such as CS4, which provide 6 smaller text boxes, each of which accepts 4 digits). I've tried entering the licence key both with and without the hyphens, but Acrobat will not accept it, responding that it's an invalid key.
Note that I've done this on machines where CS4 was installed and also on machines where nothing had yet been installed and I get the same error each time: "Invalid Serial Number. This is not a valid serial number. Please go back and re-enter your serial number."
steve

I'm not sure what you mean by the wrong setup. Are you referring to the installer file? It is definitely for Acrobat 9 Pro (the name, AcroPro90_efg, refers to the 9.0 version of Pro for English, French and German). As far as I know we don't have any of the original media.
steve

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Acrobat 9 installation doesn't accept licence key

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