Acrobat 9 installed, now unable to scan in Photoshop

Hi,
I've been using Acrobat 9 Pro for a couple of days and with a couple of exceptions, it's been working fine. I can create a PDF from the scanner, a file, web pages, etc. But I just launched Photoshop CS4 to scan something from that application, and I'm having trouble with the Twain driver. It had worked fine before installing Acrobat.
I'm able to scan, but once the image is in Photoshop, everything under the headings in the menu is grayed out and I can't do anything. When I close out of that (through Ctr-Alt-Del) there's a message that Photoshop is not responding. Sometimes when relaunching Photoshop I get an error message about the Twain driver (not able to find, I think).
Has anyone else had this problem? Have any suggestions?
I really needed to be able to scan from Photoshop today.
Thanks.

Thanks. I didn't have any problems until Acrobat was installed. I'll try reinstalling the scanner software first.
A few minutes later...
I started closing out of applications to begin the process of uninstalling when I discovered the problem. The scanner software was remaining open after the scan, but it was behind the Photoshop window and I didn't realize it. That's why everything in Photoshop was grayed out and I couldn't do anything. Sorry.

Similar Messages

  • Lion successfully installed. now unable to get on vpn using cisco, error 51 constantly appears. should have stayed on snow leopard!

    ion successfully installed. now unable to get on vpn using cisco, error 51 constantly appears. should have stayed on snow leopard!

    Try opening a terminal window (Applications >> Utilities). At the prompt, enter:
    >sudo SystemStarter restart CiscoVPN
    This will ask you for the admin password and it will restart the Cisco client service. That should fix it. This seems to be a known issue that will eventually be solved with some updates.
    DB

  • Acrobat 8 Pro now unable to create pdf files

    Been using Acrobat 8 for well over a year.  Installed new release of AutoCAD 2012, now unable to create pdf files from AutoCAD or MS Office programs.  Can anybody help?

    You may still want to at least give a repair a shot. Won't hurt and sometimes customer suport (I assume you mean Adobe customer support?) will miss some things. I believe in your version you can find it under the Help menu.
    BtlMage918 wrote:
    No because the
    customer support person I spoke with first said the problem was within the
    creation portion of the program and did not fell that reinstallation or
    deactivate/activate would resolve.
    Charles Blake
    Annette Miller Architects
    204 S. Ludlow St., Suite 310
    Dayton, Ohio 45402
    937.228.7841
    <http://www.amillerarchitects.com/> www.amillerarchitects.com

  • Acrobat 9 Installed - Now can't create PDFs in Framemaker

    I installed the trial version of Acrobat 9. When I went to create a PDF in FrameMaker, I got an error stating that "FrameMaker could not find Adobe PDF printer instance, which must be installed to execute Save as PDF command." Sure enough, I looked at Settings>Printers and Faxes, and there is no longer a driver to create PDFs. It goes without saying that I also cannot Print to file and select PDF as an output format.
    What happened?

    First, this is pretty obviously nothing to do with FM, but with Acrobat. So you may get more help if you call Adobe support because they offer free installation support or post in the Acrobat forum.
    If not:
    What OS system are you using and what version of FM?
    What version of Acrobat are you upgrading from?
    Did the installation complete successfully? Did you reboot afterwards?
    Art

  • ITunes 11 installed. now unable to play any music in my entire library.  Anyone else with this problem?

    Upon load of iTunes 11, no music in my entire library will play within iTunes.  Reloaded iTunes 11 with no change.  iTunes recognizes song files; 'Get Info' can be used and data is accurate.   When selecting specific m4p file from windows directly, song will play in QuickTime. 

    I was able to determine that the SD drive where the iTunes Media is located had some corrupted sectors.  Ran chkdsk /f and able to recover all music, podcasts, and other media.

  • Brother all in one unable to scan

    I have a new Macbook Pro running 10.8.1 and a 3 year old Brother MFC 7840W. I can print wirelessly without problems, but I am now unable to scan (I was able to previously with my older Mac running 10.7 using Preview). The Mac recognizes the scanner and proceeds to scan the document, but the scanned image is not saved to the desktop (where I told it to save), or anywhere else.
    I've tried using Preview, then Image Capture to scan, and tried downloading the most recent drivers from Brother's website, to no avail.
    Any thoughts?

    Yes kieveb but have you tried using  the "Image Capture" application that came with your computer?
    I have an Epson all-in-one but the "Image Capture" application does a better job on scanning.
    Make sure your AIO is turned on, then fire up the "Image Capture" application. It should be able to "see" your scanner.
    Also make sure that you have set Image Capture to save your scanned images to somewhere where you can see them (I use the Desktop)
    Then take it from there.

  • I uninstalled illustrator cs5 yesterday because it was acting funny...it will not install now

    i uninstalled illustrator cs5 yesterday because it was acting funny...it will not install now
    Windows 7. just tried Photoshop and it wont open now???

    Tom,
    Have you tried reinstalling in the full three step way (otherwise strange things may linger)?
    Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • Unable to scan and install windows updates on Win 2008 R2 server

    I've encountered some of my win 2008 servers are unable to scan and receive windows updates from SCCM 2012. Browse through the logs and found some error code related to
    0x80244023. Excerpt from the WindowsUpdate and WUAHandler is as below. Searched the net and found some workaround which is to rename the registry key
    WinHTTPSettings to WinHTTPSettingsx (by adding x at the end of the string)
    under HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows -> CurrentVersion -> Internet Settings -> Connections.
    I've did just that on the effected servers and after running again the Software Update Scan Cycle action, it is now able to scan and install the updates. My questions is, based on you guys experience, is there any repercussion (apart from enable to install
    software updates) that I could encounter in changing the registry key value WinHTTPSettings?
    WUAHandler
    <![LOG[Scan results will include all superseded updates.]LOG]!><time="04:04:40.982-480" date="09-20-2014" component="WUAHandler" context="" type="1" thread="872" file="cwuahandler.cpp:2913">
    <![LOG[Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')]LOG]!><time="04:04:40.982-480" date="09-20-2014" component="WUAHandler" context="" type="1"
    thread="872" file="cwuahandler.cpp:2916">
    <![LOG[Async searching of updates using WUAgent started.]LOG]!><time="04:04:40.988-480" date="09-20-2014" component="WUAHandler" context="" type="1" thread="872" file="cwuahandler.cpp:579">
    <![LOG[Async searching completed.]LOG]!><time="04:05:06.262-480" date="09-20-2014" component="WUAHandler" context="" type="1" thread="8112" file="cwuahandler.cpp:2068">
    <![LOG[OnSearchComplete - Failed to end search job. Error = 0x80244023.]LOG]!><time="04:05:06.263-480" date="09-20-2014" component="WUAHandler" context="" type="3"
    thread="872" file="cwuahandler.cpp:3064">
    <![LOG[Scan failed with error = 0x80244023.]LOG]!><time="04:05:06.263-480" date="09-20-2014" component="WUAHandler" context="" type="3" thread="872" file="cwuahandler.cpp:3520">
    WindowsUpdate
    2014-09-20 06:04:03:506  552 634 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-09-20 06:04:03:506  552 634 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://"SCCM Server":8530/ClientWebService/client.asmx
    2014-09-20 06:04:25:166  552 634 PT WARNING:
    GetConfig failure, error = 0x80244023, soap client error = 10, soap error code = 0, HTTP status code = 504
    2014-09-20 06:04:25:166  552 634 PT WARNING:
    PTError: 0x80244023
    2014-09-20 06:04:25:166  552 634 PT WARNING:
    GetConfig_WithRecovery failed: 0x80244023
    2014-09-20 06:04:25:166  552 634 PT WARNING: RefreshConfig failed: 0x80244023
    2014-09-20 06:04:25:166  552 634 PT WARNING: RefreshPTState failed: 0x80244023
    2014-09-20 06:04:25:166  552 634 PT WARNING: Sync of Updates: 0x80244023
    2014-09-20 06:04:25:166  552 634 PT WARNING: SyncServerUpdatesInternal failed: 0x80244023
    2014-09-20 06:04:25:166  552 634 Agent   * WARNING:
    Failed to synchronize, error = 0x80244023
    2014-09-20 06:04:25:170  552 634 Agent   * WARNING: Exit code = 0x80244023
    2014-09-20 06:04:25:170  552 634 Agent *********
    2014-09-20 06:04:25:170  552 634 Agent **  END  **  Agent: Finding updates [CallerId = CcmExec]
    2014-09-20 06:04:25:170  552 634 Agent *************
    2014-09-20 06:04:25:170  552 634 Agent WARNING:
    WU client failed Searching for update with error 0x80244023
    2014-09-20 06:04:25:171 5752 de4 COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = CcmExec]
    2014-09-20 06:04:25:172 5752 de4 COMAPI   - Updates found = 0
    2014-09-20 06:04:25:172 5752 de4 COMAPI   - WARNING: Exit code = 0x00000000, Result code = 0x80244023
    2014-09-20 06:04:25:172 5752 de4 COMAPI ---------
    2014-09-20 06:04:25:172 5752 de4 COMAPI --  END  --  COMAPI: Search [ClientId = CcmExec]
    2014-09-20 06:04:25:172 5752 de4 COMAPI -------------
    2014-09-20 06:04:25:172 5752 de4 COMAPI WARNING: Operation failed due to earlier error, hr=80244023
    2014-09-20 06:04:25:172 5752 de4 COMAPI FATAL:
    Unable to complete asynchronous search. (hr=80244023)
    2014-09-20 06:04:30:171  552 634 Report REPORT EVENT: {37DD5321-4FD5-4024-9C84-1FB9C04D4A5A} 2014-09-20 06:04:25:169+0800 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80244023 CcmExec Failure Software
    Synchronization Windows Update Client failed to detect with error 0x80244023.

    Hi
    If SCCM is setup correctly and your boundaries are correct then once you deploy updates the agents will pick them up.
    Also make sure you SUP role has the FQDN set. Lastly if you are using port 8530 make sure it is open.
    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • I downloaded a Trial version of Adobe Acrobat XI.  Now the trial has runout and I've signed up for a subscription.  However, my software still needs a serial number.  How can I get a serial number for the installed software?

    I downloaded a Trial version of Adobe Acrobat XI.  Now the trial has runout and I've signed up for a subscription.  However, my software still needs a serial number.  How can I get a serial number for the installed software?

    There is no serial number and you don't need one. What you need for a subscription is to SIGN IN within Acrobat, so it knows the subscriptions you own.

  • HT5278 I have an iPhone 4, and I go to Settings, General, Software Update, and it says iOS 5.1.1 and I tap on the Install Now, and Agree, then i get the verifying update, and then it says "unable to install update, an error occured installing iOS 5.1.1

    I have an iPhone 4, and I go to Settings, General, Software Update, and it says iOS 5.1.1 and I tap on the Install Now, and Agree, then i get the verifying update, and then it says "unable to install update, an error occured installing iOS 5.1.1

    I have exactly the same problem.  iPhone 4S, never been jailbroken.  Not behind a firewall and it happens whether I am on my home compute (iTunes) or directly thru Settings_Update.
    Looks like loads of people are having the same problem - and as far as I can see, Apple's sole reply is jailbreak or behind firewall/ security settings/anti-virus.  None of those apply here!

  • Downloaded firefox 4 now unable to receive Hotmail or install Orange toolbar (both OK on 3.6) help please

    Updated to Firefox 4 (from 3.6) now unable to receive Hotmail, went back to 3.6 OK back to 4 again same fault.
    I am also unable to install Orange toolbar, just before installlation is complete microsoft message that an error has occurred requiring the programme to close.

    What is the account type on both, your tablet and phone - POP or IMAP?

  • Unable to even see the link of install now on the installation page

    i am trying to download reader and flash but i dont see the install now button/link. i am sure to be at the right page but the link cant be seen. i am trying to use chrome to see flash based tv shows but the loading circle keeps circling. also unable to play youtube videos on the youtube web site. please help

    You can download the offline installer
    Windows: http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe
    Mac OS: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg
    but that won't help you since Chrome uses its own Flash Player (and PDF viewer).
    To enable the Adobe Flash Player plugin in Chrome see https://support.google.com/chrome/answer/108086

  • HT4972 Hi I m unable to upgrade ios5.1.1.. Please help when I click on install now and agree to t&c.. It say verifying updates and then it says unable to upgrade.. Please help

    Hi I m unable to upgrade ios5.1.1.. Please help when I click on install now and agree to t&amp;c.. It say verifying updates and then it says unable to upgrade.. Please help

    Read Here  >  https://discussions.apple.com/message/18449560#18449560

  • Recent repair has installed 10.9.1, now unable to sync existing email in outlook to iPhone via iTunes as previously.any advice please

    Recent repair has installed 10.9.1, now unable to sync existing email in outlook to iPhone via iTunes as previously. any advice please

    It is no longer possible, read the posts under the heading More Like This for workarounds.
    Also, check this thread, it's a bit long, and a bit stormy but there is at least one alternative method in posted in it.

  • TS1702 I have purchased and installed Facebook, pages and numbers apps. However I am now unable to open any of these apps. When I click on the app the GUI just bleeps. Any suggestions please?

    I have purchased and installed Facebook, pages and numbers apps. However I am now unable to open any of these apps. When I click on the app the GUI just bleeps. Any suggestions to resolve this please?

    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Or....
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Or....
    Try downloading another app - any free app is fine. See if that resets the other apps.

Maybe you are looking for