Acrobat 9 license problem ??

I have Adobe CS3 Design Premium with Acrobat 9 Professional included in the packet with its own Key.
Problem is Acrobat 9 Pro does not work all other CS3 programs work fine.
Install of Acrobat 9 went fully ok then on startup after 20sec`s it tells me the license for this product has stopped working with a fault code (4).
Followed the fault reply from Adobe about permissions etc etc no luck have uninstalled 3x now without success.
Have reported to Adobe but no reply at this time.
Does Anyone have any knowledge about this or am I a one off??
Adobe Acrobat pro 8 worked a treat but really do want version 9 to work.

Was Acrobat the first product you launched from the suite? This can cause problems sometimes. I suggest you use the CS4Clean Script to uninstall everything, and then reinstall and activate through one of the other applications in the suite.

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New hard drive and photoshop license problem

I have a Dell Inspiron 6000 with a 1.5 Ghz Pentium processor, 2 GB of RAM, and Win Xp/Pro SP3.
The hard drive in this computer failed, and it has been replaced. I used an image backup from Acronis True Image 10 to "restore" the new disk.
Now, when I try to open Phostoshop CS2, I receive a message that the license is no longer valid (I have been using this version of Photoshop for a long time).
I don't have this problem with InDesign CS3 (v. 5.0.2), FrameMaker 7.2b144, or Acrobat 8.1.6.
I didn't find any helpful info on the "Product Activation" web page.
I tried a forum search and a search of Adobe.com using the search criteria "new hard drive and photoshop license problem."
The only relevant item I could find is this:
"Backup and restoration of your system using standard tools do not require reactivation. While reactivation after backing up or restoring the system was required in early versions of Adobe software (such as Adobe Photoshop® CS), Adobe has continued to improve the activation process with new technology that eliminates the need to reactivate after system restoration. In complex situations where the system is being upgraded, we recommend deactivating the Adobe software before commencing the system upgrade. Once the system upgrade is completed, the subsequent install/restore will require reactivation, which is typically accomplished without difficulty and is completely transparent to the user."
So does that mean I have to "reactivate" Photoshop CS2? If so, do I use the Activation window that is displayed when I open Photoshop? The serial number has 20 characters. Will the Adobe (re)activation recognize this old serial number? If not, what do I have to do to get this product usable again?
Please help.

>replaced your hard drive and CS2 DRM is looking for the old hard drive number and not finding it
Interesting... I use http://www.terabyteunlimited.com/image-for-linux.htm which creates a bootable CD and runs outside of Windoze
I have made image files and loaded those files to a new hard drive (I use drive swap hardware to make a backup and create a new drive every time I install or uninstall major software) and have never had any program complain about needing activation
But, since the program I use is Linux on a bootable CD, it copies EVERYTHING on a hard drive, even the hidden registration areas as far as I can tell, so when I do a restore to a new drive, everything is put on the new drive

Week 6: No satisfactory resolution on licensing problem

In early November, presumably after the cyberattacks that targeted Adobe earlier this Fall, we received a notice indicating a problem processing the monthly payment for my Creative Cloud license. We provided new corporate credit card info for billing, but it never successfully renewed our license. Last week, we discovered that the license had expired, locking me out of my Creative Cloud products. Despite notifications from Adobe Support that the problem had been resolved, I am still unable to reliably access the Creative Cloud software.
I've tried logging out of the Creative Cloud client, then logging back in a few times. That allowed me to open either InDesign, Acrobat, or Photoshop once. Thereafter, and for all other products, I continue get the following sequence of messages: (1) Renew your subscription. If you've already renewed, press "try again"; (2) Thank you, your subscription is now active - press "continue" use your product, (3) Renew your subscriptio. If you've already renewed, press "try again" . . ." and so on, ad infinitum. Occasionally, I will get an "Adobe Software License Agreement" splash screen that temporarily lets me access the software, but stops working again once I exit the program and try to relaunch.
I'm so confused. Can someone please assist? I just can't afford to lose yet ANOTHER week of work because of licensing problems.

In early November, presumably after the cyberattacks that targeted Adobe earlier this Fall, we received a notice indicating a problem processing the monthly payment for my Creative Cloud license. We provided new corporate credit card info for billing, but it never successfully renewed our license. Last week, we discovered that the license had expired, locking me out of my Creative Cloud products. Despite notifications from Adobe Support that the problem had been resolved, I am still unable to reliably access the Creative Cloud software.
I've tried logging out of the Creative Cloud client, then logging back in a few times. That allowed me to open either InDesign, Acrobat, or Photoshop once. Thereafter, and for all other products, I continue get the following sequence of messages: (1) Renew your subscription. If you've already renewed, press "try again"; (2) Thank you, your subscription is now active - press "continue" use your product, (3) Renew your subscriptio. If you've already renewed, press "try again" . . ." and so on, ad infinitum. Occasionally, I will get an "Adobe Software License Agreement" splash screen that temporarily lets me access the software, but stops working again once I exit the program and try to relaunch.
I'm so confused. Can someone please assist? I just can't afford to lose yet ANOTHER week of work because of licensing problems.

How do we transfer our Adobe Acrobat license to the new computers? CuriousJohn

When we transferred data to our new computers, the Adobe Acrobat symbol remained on the desktop screen, But it won't create PDF documents. We have the installation disks we used in 2012. Can we just re-use them or do we need to get some sort of permission from Adobe Systems? If so, what telephone number should we use?

Hi John,
You can install one Acrobat license on two computers and if you are migrating from one machine to another then it is advised to deactivate the product first so that the activation counts remains two.
Go to Help -> Deactivate.
Now, if you are not getting any activation error message on current machine then there is no problem using it.
Regards,
Anoop

Acrobat X problem with ClearScan in Windows 7

Using Acrobat X (10.1.2) Standard on WIndows 7 Pro. I have been scanning documents with OCR set to 'Searchable text' for months. I like the ClearScan option better, but when I changed the scanning options to use it Windows reported 'Acrobat has stopped working' and shut it down.
It happened on page 2 of a B&W scan at 600 dpi, and on page 5 of a greyscale at 300 dpi. The B&W problem was completely reproduceable, I only tried the greyscale once.
I tried the B&W scan (three pages) using 'Searchable text', followed by Tools > Document processing > Optimise scanned PDF and chose ClearScan there, and it worked fine.
I don't see any comments on this, although there are Mac comments related to ClearScan in Acrobat 9.
Is this a known problem?
John Inkle

Ankit, thanks for replying.
I have a CanoScan 4400F.
To check it again I scanned some pages in B&W after changing the option to ClearScan using Configure Presets. After the second page had scanned and the progress windows showed “Initialising OCR” it crashed. Windows report was only that Adobe Acrobat had stopped working, no “Details” link to click. I searched around and did not find a crash log, just the information below. Windows did suggest a solution – that I get an update to Adobe Reader, however I do not have Adobe Reader installed!
I tried a second time, and it was fine for 3 pages but crashed on the fourth. These are multi-page scans – I click “Scan more pages”.
Using Windows 7 Pro (32-bit), fully up-to-date.
Source
Adobe Acrobat
Summary
Stopped working
Date
2012-03-05 20:11
Status
Solution available
Description
Faulting Application Path:              C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
Problem signature
Problem Event Name:      APPCRASH
Application Name:           Acrobat.exe
Application Version:         10.1.2.45
Application Timestamp:   4f02e85c
Fault Module Name:        Acrobat.dll
Fault Module Version:      10.1.2.45
Fault Module Timestamp:                4f02f7ed
Exception Code:                c0000005
Exception Offset:              00017d40
OS Version:        6.1.7601.2.1.0.256.48
Locale ID:           4105
Additional Information 1:                0a9e
Additional Information 2:                0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                0a9e
Additional Information 4:                0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID:          2792832024

Old Mac died. Have PE 9 and while it installs I get a licensing problem I have the original discs and the serial

Old Mac died. Have PE 9 and while it installs I get a licensing problem I have the original discs and the serial. How do I fix this? I don't need the new version and I just want to use what I have already paid for. Error 213:5

Did you migrate over the data from your old computer? If so, there's probably something you brought over that knows it's not on the same hardware as before. In that case you need to run this:
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
and then go around and manually remove all the bits and bobs, not just from applications but also from hard drive>library>application support>adobe and from your username>library>preferences. Spotlight will not help you. You have to go looking on your own.
If that's not it--you just a message that you've used up your activations, you need activation support:
Activation & Deactivation Help
Start a chat session and they can get you straightened out.

License Problem .. what do I need ...

Dear all !
I have some license problems .. and want kindly ask for
advise ..
I had time fixed license which works fine ..
and then I got an update for the license ..
and merged the old and the new license with
the updateLicensefile.sh script ..
But when I start a container with > startWebLogic.sh
I got WebLogic: license has expired on Thu Sep 13 12:00:00 CEST 2001!
. and he seems not recognize the new license ..
So I tried to check which parts are missing ..
Expried is Connector, QASuite .. do I need them ?
For WebLogic, "SSL/Export, 2PC, In-memory Replication - Servlet,
In-memory Replication - EJB. EJB 1.1, EJB 2.0, JMS, Cluster,
Clustered JMS, jDrivers ..I have new licenses .. but
they are in a new license-group .. not
longer in release="6.1"
<license-group format="1.0" product="WebLogic Server" release="*">
So I'm really confused, what to do .. and
what is the missing license ?
My customer number is : DEU100683
Can anybody be so kind to help me out of this ?
The other question is, does BEA also provide normal
access to the newsgroups via nntp .. I would
prefer this .. which one is the nntp server ?
Thanks a lot !
Frank

Frank,
The java weblogic.Admin LICENSES utility lists the license that the server
is using.
If you had multiple licenses and did not know which one was being picked
this utility will help you.
http://e-docs.bea.com/wls/docs61//////adminguide/cli.html#1134397
Regarding the documentation error can you paste the url where you found the
error. I will make sure I inform the person responsible for that.
Regarding the information returned by the license utility I will follow up
with Engineering to check if it would be possible to change the format
returned.
Thanks
Raj Alagumalai
Frank Grützmacher <[email protected]> wrote in
news:[email protected]:
>
>
Raj Alagumalai wrote:
Frank ,
Regarding the UpdateLicense-script issue, the order in which the new
license is appended should not matter. As long as the server is able
to read the information from that file.
Please refer to this url for more information on the showLicenses
utility. This utility will provide information on what license the
server is using.
http://e-docs.bea.com/wls/docs61/////adminguide/utils.html#1117307
Hope this information helpsDear Raj !
Thanks a lot at first ..
but :
java utils.showLicenses .. doesn't really help , because
on the workstation it brings me : java.lang.NullPointerException ..
without
any further information and without stack trace ( this should be added
of course )
I also used .. weblogic.Admin which works to show the licens
information ..
but t seems only to list the contents of the license.bea in another way
not whether any of the liences makes sense and is valid ..
Then I also tried :
java utils.writeLicense ..
not very helpful too in this case .. also list only
the contents .. something like : you have a valid license
until xxx .. of this yyy components would help
more ..
BTW .. the documentation is wrong .. the Property is : bea.home ..
not bea.system.home .. and the example on a unix console with
-Dbea.home=d:\bea60 shows two things
a) this was not updated for 6.1 ..
b) you differ not , whether you are on unix or dos .. but you should
But this is all not important .. shows only that also BEA if far away
from being perfect,
this is from a developer point of view good .. because everyone is
failing somehow
every day .. but the license problem should not occure !
I sent the problem on Thuesday to the support , to see what can be done
so far no answer !
Thanks again for your kind help and hints !
Frank

2012 Licensing Problem

I would like to make everyone aware of an issue with RDS and the FIX from Microsoft services which I consider unacceptable.
The setup is as follows. One 2012 DC with Terminal server licensing installed. Two 2012 servers with RDS enabled. Take note that RDS was NOT deployed using the wizard as there is no need
for all of the resources of a server farm for 2 servers. On each of the RDS enabled servers, group policey was used to enable and specify the RDS server and licensing mode. The RD Licensing Diagnoser was used to verify, and report that no licensing
problems for the Remote Desktop Session Host Server existed, and the tray icon that reports that you are running a trial version of RDS does NOT appear.
Advance forward a few months and users start reporting that they cannot login and that they are receiving “The remote session was disconnected because there are no RDS license servers available
to provide a license."
After doing all that I could I filed a case with Microsoft Support at the Highest Level Possible. After a month I finally was able to talk to someone. After 2 more weeks, here is the solution
they gave me….
Open the registry, Navigate to HKLM\System\CurrentControlSet\Control\TerminalServer\RCM
Delete the GracePeriod Key
Reboot
This continues to occur every few months. I wish someone at MS would FIX the problem.
Lee

sure.
i have 5x 2012 RDS farms, nearly identical in configuration dispersed throughout the globe, each farm has:
2x RDSH
1x RDCB, RDWeb, RDLicense server with 2012 CALs deployed as User Mode
We are pointing directly to the license server in our collection settings (only 1 collection per farm) and also again via GPO settings to override license server auto discovery options
These systems were rolled out using scenario-based installs so while RDWeb is there, it's not actually being used (nothing published to it), users are leveraging session-based desktops via RDP client both internally and externally
systems are all domain joined, we're still on 2003 functional level in AD
i first encountered this issue around the 120 days mark after the first farm went into production, we saw that users could not login and event ID 1130 was being thrown for every login attempt.
i saw this article and followed the steps to resolve it:
http://www.360ict.nl/blog/no-remote-desktop-licence-server-availible-on-rd-session-host-server-2012/
however, after another 120 days passed, i ran into the same issue again, realizing this was not a permanent fix. after just opening the case with MS on this a couple of weeks ago, they've told me it's a bug and so for now, i proactively purge the
L$RTMTIMEBOMB_nnnn key under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\RCM\GracePeriod, i restart
TermService so i don't have to reboot the whole box and it's fine for another 120 days
during the issue and even when it's not occurring, licensing diagnostics come up clean, i haven't taken a report while the issue is occurring but when it's not occurring the reports show CALs being assigned to all users by the license server.
basically, it seems like even though we have a license server that is activated with user CALs, the Review section shows green checks under both sections, and reporting is fine - the system is stuck in 120 day trial mode for some reason.
now MS did say they know about this and they're working on a fix, hopefully not to just get me off the phone, but they didn't have a different workaround and advised that i continue doing what i'm doing.
what i don't really understand is that when i remove the L$RTMTIMEBOMB_nnnn
key from the registry, it gets recreated upon the first user logon that has to go talk to the license server. in a working 2012 environment, should this key even exist if an active license server is already available?

As soon as I try to open PDF a "licensing problem" screen appears...

I have reinstalled reader software but get the same message.

Hey -
Thanks for taking the trouble to respond - appreciated. I did post the details you requested and sent you IM about that. Anyway, the problem
appears to have fixed itself as soon as I opened Acrobat9 Pro it
reconfigured itself and everything is working again!
_Den
Date: Mon, 5 Dec 2011 20:22:47 -0700
From: [email protected]
To: [email protected]
Subject: As soon as I try to open PDF a "licensing problem" screen appears...
    Re: As soon as I try to open PDF a "licensing problem" screen appears...
    created by ʇɐb ɹəuəllıʍ in Adobe Reader - View the full discussion
What is your operating system? Can you post a screenshot of that screen?
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4065853#4065853
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Photoshop Element 9 is not running on my new Dell E7240 laptop. Erreur :231:10. How can y solve the problem. Is it a license problem? My PC is very new, and PS9 is al little bit older.

Photoshop Element 9 is not running on my new Dell E7240 laptop. Erreur :231:10. How can y solve the problem. Is it a license problem? My PC is very new, and PS9 is al little bit older.

fixed with this method:
http://bbs.archlinux.org/viewtopic.php?pid=319710

Acrobat 8 Probleme mit Java-Skript (zoomType)

Hallo,
meine Windows-Forms Anwendung erzeugt aus mehreren einzelnen pdf-Datein ein Gesamtdokument.
Zum Schluss wird mittels
jso.addScript("Skript_Zoom", "this.zoomType = zoomtype.fitH")
die Anzeige auf Fensterhöhe gesetzt. Das hat nun schon sehr lange sehr gut funktioniert, führt aber neuerdings zu einer
Fehlermeldung ("GeneralError: Vorgang fehlgeschlagen...").
Alle übrigen Skripte (z.B. "jso.addScript("Skript_Seitenanzeige", "this.layout = " & Chr(34) & "SinglePage" & Chr(34)")
funktionieren nach wie vor.
Da mein Acrobat 8 (standard, Version 8.3.1) schon länger nicht mehr supported oder aktualisiert wird stellt sich die Frage, ob der
Fehler vielleicht an einem Java-Update liegen kann (aktuelle Version: 1.6.0_37)...
Weiß jemand Rat?
Danke & Gruß,
Peter

Пишите по русски
Wed, 24 Oct 2012 12:24:19 -0600 от Klostein2 <[email protected]>:
>
>
>
>Acrobat 8 Probleme mit Java-Skript (zoomType) created by Klostein2 in Deutsche Foren - View the full discussion

Are Adobe Acrobat licenses user specific or machine specific?

I am looking to buy an adobe acrobat license for my front desk. We have three receptionists with different user profiles that use that machine because their schedules rotate. Do i need to buy multiple licenses for each user or is the license machine specific?
Thanks,
Eric

Any ideas?

MSSQLServer license Problem

I have downloaded WLSERVER6.1 for evaluation and when i try to run database connectivity from SQLServer200 it gives the license problem.The error is like thisjava.sql.SQLexception: $$$$$$$ License Exception $$$$$$$Missing License file for: Weblogic Server 6.1$$$$$$$$$ License Exception $$$$$$$$$$$$$$So any one can help

Make sure you add the bea home (folder in which you will find license.bea
file) to your classpath.
"Fahad" <[email protected]> wrote in message
news:3b8269ed$[email protected]..
I have downloaded WLSERVER6.1 for evaluation and when i try to rundatabase connectivity from SQLServer200 it gives the license problem.The
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JCom License Problems on WLS 7.0

I've read through the various threads posted here on people hitting licensing problems
with JCom. Unfortunately, I seem to be having the same problem however the workarounds
suggested by others don't seem to be solving my problems.
I'm trying to get a bare bones example of a Java2Com application running. I'm
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Can someone please give me a step-by-step breakdown as to what I'm supposed to
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Thanks,
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I've read through the various threads posted here on people hitting licensing problems
with JCom. Unfortunately, I seem to be having the same problem however the workarounds
suggested by others don't seem to be solving my problems.
I'm trying to get a bare bones example of a Java2Com application running. I'm
using WebLogic 7.0 SP1 on Win2k. Whenever I run my example, I get the following
error:
J-Integra 1.5.0 SB004 Copyright (C) 1999-2001 Intrinsyc Software Inc. http://www.intrinsyc.com/j-integra/
java.lang.RuntimeException: No valid licensing information found.
java.lang.ExceptionInInitializerError: java.lang.RuntimeException: No valid licensing
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Can someone please give me a step-by-step breakdown as to what I'm supposed to
do to get JCom working?
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Acrobat License "Re-use" Clarification

Hello all,
We're planning on moving from many client installations of multiple versions of Acrobat to a Citrix based installation of one version. I understand that each client accessing the server will require a license. From what I have read the purchase of a new license to cover the users will access to Acrobat on the Citrix server. Does anyone know if it is possible to "re-use" the standalone licenses on our Citrix server? We have about 20 users at version 9.x and 10.x. If we need 40 licenses for the Citrix server can we buy twenty and use the 20 existing licenses to reach our magic number? Any information you can provide would be very much appreciated.
Thanks!

You need following licenses to access Acrobat through a Citrix server:
1.) Citrix Server licenses
2.) Remote Desktop Client Access licenses (previously TS CALs)
3.) Acrobat licenses (Volume)
The first two are required for accessing any applications through a citrix server. If you want to move to Acrobat X, then you can only use licenses of Acrobat X. You can't reuse licenses of 9.x for 10.x. as brogers_1 above mentioned.
So you need to have 40 Acrobat X licenses in addition to the above two licenses.
Thanks,
Vinod

Audio and Licensing Problems

   I recorded a clip 1 hr and 50 min long using Sony PMW-EX1 in SD to On Location, exported the file in m2t format to external hard drive, then imported to Pre Pro CS3 on my editing computer. I loaded the clip into time line to begin editing and the first 30 min of audio played normally, then it started over to the beginning. The last 30 mins. of audio were lost. The 1 hr and 50 min. of video was normal. There is nothing wrong with the clip- it plays normally in Nero Show, and plays normally in On Location. This has happended to me before and I reshot the clip and all was well. This one can't be reshot. .
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Dorian,
I take this to mean that you have one internal HDD (Hard Disk Drive), your C:\. It contains all of your OS and programs, plus your Windows Virtual Memory (Page File). All of your media, your Project and your Scratch Disks are on your external. Is that correct?
What is the connection type for that external, i.e. USB 2.0, FireWire 400 (IEEE-1394), FW-800 (IEEE-1394b) or eSATA?
USB 2.0 will yield really poor performance, and many have had issues using externals with this connection. FW-400 is a bit better, and likely a touch more stable, but FW-800, and especially eSATA, are much better to edit to/from. I use a bank of FW-800 externals, as I swap Projects between several computers and have not had an issue, plus the speed is OK.
Sorry to hit you with confusing questions. I'll break things down a bit more, and try not to use as much jargon in the future.
Good luck,
Hunt
Message was edited by: the_wine_snob - Edited typo

Acrobat 9 license problem ??

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