Acrobat 9: Lizenzierung durch FlexNet Publisher

Hallo,
ich habe eine allgemeine und eine spezielle Frage:
1. Support: Ich versuche, online technischen Support anzufordern. Egal, welche Art des Problems und welches meiner registrierten Produkte ich wähle, der Button "Weiter" bleibt inaktiv. Bedeutet das, dass ich ohne ein erweitertes Support-Programm zu buchen keinen Support mehr bekomme?
2. Adobe-Lizenzierungs-Software FlexNet Publisher: Um kein Update meiner zahlreichen Programme zu verpassen, verwende ich den Secunia Personal Software Inspector (PSI). Der berichtet, dass Version 11.5.0.0 des FlexNet Publisher unsicher sei. Der Hersteller Flexera Software bietet keinen Endkunden-Service. In einem ellenlangen Thread im Secunia-Forum wurde festgestellt, dass Adobe den FlexNet Publisher zur Lizenzierung verwende. Und in der Tat: Wenn ich die FNPLicensingService.exe versuchsweise umbenenne, meldet Acrobat 9.0 ein Lizenzproblem. Ich wundere mich, dass Adobe kein Update bereitstellt, welches das Problem der verwendeten Software löst. Meine Frage ist, wie ich als Endkunde auf die aktuelle Version des FlexNet Publisher updaten kann. Ich bin sowohl auf Adobe Acrobat als auch auf ein sicheres System angewiesen.
Im Voraus vielen Dank für Hilfe,
AnselmR

Ich wundere mich, dass Adobe kein Update bereitstellt, welches das Problem der verwendeten Software löst.
Weil's vielleicht keines is? Also nix für ungut, aber Sicherheitsdienstleister leben davon, überall Gespenster zu sehen und vorsätzlich jedes Programm zu zerpflücken, aber ob das dann immer praxisrelevant ist, ist noch eine ganz andere Sache. Ich mein, Ports kann man in jedem noch so billigen Router sperren und sogar in der "einfachen" Windoof Firewall, geschweige denn in kommerziellen Firewalls und selbst dann müßte sich ein Angreifer auch erstmal sicher sein können, dass der Service überhaupt läuft, auf welcher Speicheradresse er hängt usw.. Und klar, wenn man ganz paranoid ist, kann man ja immer noch das Netzwerkkabel ziehen. Ist aber auch Schnuppe - nur ein offline Rechner im Atombunker ist wirklich "sicher", aber so kann ja keiner arbeiten. Der Rest obliegt der Verantwortung des Users...
Bedeutet das, dass ich ohne ein erweitertes Support-Programm zu buchen keinen Support mehr bekomme?
Ja, bedeutet es. Du kriegst ja beim Bäcker am Dienstag auch keinen Support für deine Montagsbrötchen - einmal bezahlen und dann hundert Jahre kostenlosen Support kann sich selbst die größte Softwarebude nicht leisten. Und da Acrobat 9.x sowieso offiziell "End of Life" ist und die Leute auf Acro X upgraden sollen, dürfte man da so oder so keine Wunder erwarten, selbst wenn man zahlt. War aber bei Adobe auch noch nie anders - wenn eine neue Version rauskommt, wird die Vorversion runtergestuft oder der Support ganz eingestellt. Kann mir sowieso gerade nicht ein dezentes Grinsen verkneifen, weil ich's nach deinem Wind um FlexNet irgendwie paradox finde... Aber ist ein anderes Thema.
Mylenium

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