Acrobat 9 Mac Print dialog freezes
I haven't been able to print from Acrobat 9 Pro for Mac for about many months. I can open the Print dialog box and change settings, but as soon as I click the Print button, Acrobat freezes and I have to force quit. (More accurately, the Print dialog box can be dragged around, but even if I switch to a different app, like the Finder, the Print dialog box stays open -- Print button no longer flashing. Nothing prints, and the dialog box cannot close until I force quit.)
Even worse, it happens when I print a PDF from Safari, too! It's been driving me crazy, and I've tried a ton of different troubleshooting techniques.
Currently using 9.2.0 on Mac OS 10.5.8. Not sure when the problem started, but I've done a number of Acrobat and OS updates since then, always hoping that one will fix it. No luck.
I thought it was the free version of Font ExplorerX from linotype that I've been using far, far too long. When I quit that, it seemed to work once... but now even without that running it's crashing. So perhaps it was a fluke.
Also, sometimes it works if I hit the Print button really quickly after the dialog box opens. That's even weirder.
Yes, I have removed the printer driver and reinstalled.
Frustrated. (I usually just open the pdf in Preview and print, or place it in InDesign and print. But sometimes, like today when I have to print a contract with digital signatures, only Acrobat will do.)
Sigh,
David Blatner
CowboyInAZ wrote:
"Acrobat is a fincky application..."
One thing I've learned since OSX 10.2 is that Mac is finicky about printer drivers too.
I had a Lexmark and it would freeze all the time after I switched to Panther. It was a discontinued model so when I moved up to 10.3 there were no new drivers. The old ones installed OK but they would cause it to freeze up and if it did print, it took about ten minutes to get through a page of text.
I got a new printer and one tht had current drivers available for Mac and the problem was solved.
It seems we fight a never-ending battle with hardware and software racing to stay ahead of each other.
Yes I've owned three printers since owning my first Mac an SE 30 I started out with a Apple ImagewriterII (made C-Itoch). I had to switch when I bought a 7100/66 which used the PowerPC processor instead of the 68030 processors. Then I had a HP DJ 650cse which used a Black Cartridge only. No color. I had to change again When I bought my G4-500. I am still using it today. Its the best printer I've had so far. I fear when I buy a new Intel Mac, and comes with X.6 (Snow Leopard) I will have to swap again. I've seen the new HP DeskJets and the won't last as long this one. They look like cheap toys and (gulp!) they use heads built like in epson not the Cartridges. The Cartridges were more expensive. But each time you bought one you got a new set of print heads. No longer.
Similar Messages
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Why does the default Mac print dialog show up in Acrobat?
Instead of the Acrobat print dialog:
The Mac print dialog:
shows up when I invoke the Print command.
Is there a preference that needs to be reset? Sometimes quitting and restarting Acrobat fixes the problem, but I've had computers that have never shown the Adobe print dialog, only the Mac dialog.according to your illustrations you have two different Printers setup.
Unfortunately, in Acrobat 9 the Page setup Dialog does not function it shows any printer. I've explained here.
JimGerman wrote:
Instead of the Acrobat print dialog:
The Mac print dialog:
shows up when I invoke the Print command.
Is there a preference that needs to be reset? Sometimes quitting and restarting Acrobat fixes the problem, but I've had computers that have never shown the Adobe print dialog, only the Mac dialog.
IF this is Acrobat 9 - I have sent back bug reports, I've posted in Fedback forum (not discussion Forum) about this as well. I have yet to see an answer to the problem. What you need to do is on the 2nd one that has the different dialog is set that to the same printer as in the first.
IF page setup does work in your version of Acrobat make sure that while in acrobat choose correct printer then in page attributes click and choose save as default. That way acrobat will always default to this setup to start with when opening Acrobat.
Another thing you can try is if you have removed a printer and added a new printer go to Printer Utility, and remove the old printer. If you have added a printer make the new printer the default Printer. -
Print dialog freezes randomly with HP driver
Using the HP LaserJet 3330 MFP - Gutenprint v5.1.3 driver.
Occasionally when I, or my colleagues with Macs, try to print from any application, Carbon or Cocoa to this particular printer, the print dialog freezes. By freezes, I mean that the dialog comes up, and you cannot click any button or change any text. The only solution is to kill the app then logout and log back in to get it to function again.
Any ideas how to solve this? It is repeatable on different computers, although we can't find a specific pattern to the occurrence.
Message was edited by: feverishaaronHi, altruist77
To narrow down the list of possible issues, it may be a good idea to boot the system into Safe Mode and try the same steps as before and see if the issue still occurs. The printers will not load in safe mode, so you would not be able to print to them anyway. But I am curious to see if the print dialog will still make the computer hang.
To boot into safe mode, either restart your computer or start from a cold boot. Begin tapping F8 at the splash screen and continue to tap the button until a menu appears. One of the options on this menu should be Safe Mode with Networking. Select this option and the computer will boot. Some features are removed from Safe Mode, so the display will likely look very different, but it is normal. Run the steps in this mode and see what happens.
Best of luck, and let me know how it goes
Adam
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it. -
"Save to Adobe PDF" missing in Mac print dialog
I've just upgraded to a new machine, and the "Save to Adobe PDF" option is missing from the PDF drop-down menu in the print dialogue. I'm running Mac OS 10.8.3 and CS 6. I believe that Acrobat X is supposed to automatically install this option into the main print dialog; what can I do to get it installed if it got left out of the initial CS6 installaion?
OK thank you. I feel like I'm still not quite getting my question across. I don't think that PDF Maker is what I was using last week before I got a new machine; wasn't that the thing that showed up in the upper portion of the Print dialog, in amongst your physical printers? That is not what I was using. I was using the Save to Adobe PDF.app (an Automator app) that stays in the PDF Services folder in the Library. You access it via the PDF button in the bottom left of the Print dialog. This was using Acrobat 9 and OS 10.6.
Your description above makes it sound like when I go to that button I would get a contextual menu that lets me choose the quality of the PDF. I don't have that choice. This is the contextual menu I get under PDF in the Print dialog:
I used to have an additional entry there in the middle section called Save to Adobe PDF. That brought up a dialog with a drop down menu that showed all of the preset settings I have made for PDF creation, and I could choose my quality there, choose a location, and save. I had full control over all the settings. I just need a choice that brings up that dialog, and Save as PDF doesn't do it (it just uses the native OS PDF generator).
The second method does not work on my machine either. If I try to drag a Word doc into Acrobat it tells me it is not a supported file type, and says "To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF." this indicates to me that somewhere I should still have the ability to choose Adobe PDF rather than Mac OS PDF.
I can save to PostScript and drop the file onto Distiller -- as long as the Distiller settings are set correctly already, because it starts creating the PDF immediately with no dialog in between to make choices. I can live with that, but I would rather have my Automator workflow back to do it in one step. (sadly I don't know enough about Automator right now to easily do this myself, but maybe this is a good chance to learn.)
I know that I have seen this workflow mentioned as something that is installed along with Acrobat X but maybe people are mistaken about that and it was just left over from a previous install. I know for sure that the workflow that was working on the old machines was outdated; it was 32-bit and can't even be opened in the current version of Automator. So the old one clearly won't work any more. For now I'm going to set up a Distill folder on my desktop with the settings I use most often, and direct my PS files there.
Thanks for the detailed reply even though I can't quite make it all work! -
Adobe Reader X (10.1.1) print dialog freezes
We recently pushed out Reader 10.1.1 to our agency staff. Some people have reported that the Print dialog box or the Print Properties dialog box freezes for 30-60 seconds before they can click any buttons on it. After that it seems fine.
We're on Win7 SP1 and WinXP SP3, and just upgraded from Reader 9.4.2 to 10.1.1. Most of our printers are Xerox Document Centre 5600 series and 7345, with a few older HP and Lexmark models. We currently use device specific PS drivers.
Does anyone have any ideas about this? Why would the dialog box freeze? I read something from a Google search about Reader searching all printers, not just the default printer, and hanging on any non-existent printers. http://gtech-kiwi.blogspot.com/2009/06/adobe-reader-print-dialog-display-slow.html As far as I know, the people who had the issue did not have any printers listed that no longer exist.
Thanks,
E Powell
Austin, TXI'm tracking an issue which resembles Mr. Powell's report. Below are the symptoms I have recorded and the workaround I have discovered.
Symptom: when attempting to change print properties using Acrobat Reader print dialog the printer properties dialog becomes unresponsive to mouse clicks for a long time, an extended period of time, an indefinite length of time, my patience expired after 3 minutes. Unresponsive means that the user cannot print: in particular clicking the cancel and OK buttons on the dialog have no effect. Windows does not report the application as "not responding". The print properties dialog appears to be hung. The symptom is not observed every time the print dialog is invoked. The symptom has been observed when attempting to print a PDF from the Reader application or attempting to print a PDF that is open in IE.
Affected versions:
The symptom was first observed when deploying implementing Reader 10.1.2. Reader 10.1.3 does not resolve the issue. We migrated our environment from 9.X to Reader 10.1.2. The issue was not observed with the 9.X or earlier series. I have not tested with 10.1.1. The symptoms are not observed with other applications.
Environment:
My environment includes a Xerox WorkCentre 7675 and a Xerox WorkCentre 5675, one HP and a few Brother printers. So far the issue has only been reported in relation to the Xerox printers.
The printers in our environment have not changed. What changed was the Adobe Reader version.
Symptom observed on Win XP SP3 and Win 7 SP1 64bit.
Workarounds.
To wake up the print properties dialog invoked from the Adobe Reader print dialog the following seem to do the trick:
Change focus to a different application and switch back to Adobe Reader. For example, click the Start Menu and then click on the print dialog or use Alt-Tab.
Use the keyboard. 1a) Use the tab key to navigate the dialog. 1b) Press Alt-P to open the properties dialog.
Mr. Powell,
Have you resolved the issue you reported above? Are the workarounds I mentioned above effective for you? -
W530 print dialog freezes the program
Hi,
For the past two days I have encountered strange issues.
I am trying to print out documents or images either from MS word, Adobe Photoshop, Adobe acrobat reader or Firefox. No matter which program I use, the moment I click print, the program freezes without bringing up the printing dialog box. I am unable to figure out the issue.
I have additional issues with MS office where certain functions freeze the program from time to time. For example, when I try to change the font type or size, the program would freeze. This requires me to try a couple of restarts or a fresh reinstall of the program. I believe these are bugs relating to my laptop as the same programs (from the same discs) are installed on my home desktop and they work flawlessly.
FYI, I have made the following changes to my W530
1. I have replaced the original 500GB 7200RPM primary hard disk with 240GB OCZ Vertex4 SSD. The 500GB hard disk has been moved to the CD ROM bay to serve as a 2nd HDD.
2. I have increased the RAM to 16 GB.
Apart from these changes it retains the original settings. It runs a Windows 7 64 bit OS.
Any help to solve this issue is gratefully acknowledged
Best wishes
ArulHi, altruist77
To narrow down the list of possible issues, it may be a good idea to boot the system into Safe Mode and try the same steps as before and see if the issue still occurs. The printers will not load in safe mode, so you would not be able to print to them anyway. But I am curious to see if the print dialog will still make the computer hang.
To boot into safe mode, either restart your computer or start from a cold boot. Begin tapping F8 at the splash screen and continue to tap the button until a menu appears. One of the options on this menu should be Safe Mode with Networking. Select this option and the computer will boot. Some features are removed from Safe Mode, so the display will likely look very different, but it is normal. Run the steps in this mode and see what happens.
Best of luck, and let me know how it goes
Adam
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it. -
Photoshop CS5 Mac Printer dialog
I cannot get a printer dialog window for any printer that I have tried ( Epson or HP). When I choose "Print" or type Command P the Photoshoop printing dialog comes up (choice of printer, page setup, Color Management etc), but on clicking Print not printer dialog appears, and a print is made. I am unable to choose any of the options normally available for the printer. I am working on a 27" iMac, and I still have CS4 installed. (Thank goodness! I can use it to print in contrast to CS5.)
Any suggestions?Laurie
I'm not sure that I understand the source of your problem with the Epson profiles, but I don't think that it has anything to do with having both versions, CS4 and CS5 being installed on the same machine. Having them both running at the same time might cause some problem both I don't know what that would be.
What is always more perplexing is the location of the Epson profiles. The Epson driver software, for whatever the reason, installs the standard profiles for its papers in a "package" located in Hard Disk Name > Library> Printers > Epson > Inkjet Printer>ICC Profiles> Pro38.profiles. You cannot discover this by doing a search of your Mac. Once you have navigated to the "package" however, you can view its contents by holding down the Control key, clicking on the package and choosing Show Package Contents. After then navigating down to Resources you will discover the 3800 profiles all named Pro38...
Why Epson chooses to hide its profiles in a "bushel basket" I have no idea but, the profiles should be discoverable by CS4 or CS5 or any other program that uses ColorSync. I suppose that you could do the following safe experiment if you do find the package and the contents are as described. Make an alias of the package (or one of each of the individual profiles) and put the alias(es) in your usual ColorSync folder. That ought to work and reveal to you the profiles that you want to use in CS5. It should also prevent any interference with whatever peculiar scheme Epson has for hiding the profiles in the first place.
And just to make matters a little more confusing (!) if you download and install any of Epson's custom profiles these will go into a folder named Epson Stylus Pro 3800 and this folder in turn will be found in Hard Disk Name > Library > Color Sync > Profiles.
I hope that is helpful.
Finally, the problem I had was simply that I did not realize that Adobe had changed the printing routine but incorporating access to the printer dialog into its own Print dialog window. where it used to say Page Setup it now says Print Settings{!}, and in the Print Settings dialog it now says Save rather than Print. So the final say on actually getting the printer to print is in the CS5 printing dialog window - not in the Epson printer dialog. And why did they do that? Well .. if you're going to sell an upgrade you have to make some changes, and if you can do it - why not? -
Acrobat XPro, new printing dialog box
In December Adobe XPro said there was an update. We loaded this update and noticed that the print dialog box had changed dramatically. Also the "none" feature is no longer listed under the icons. Just fit, actual size etc. We used to just select our plotter and the preview would switch to 35.99 x 24 but now it stays at 10x8. We print 24x36 and need them to scale. What happened and how do I correct this?
Dear user,
In our latest update 10.1.2, we have revamped our print dialog towards more simpler and comprehensive UI and that's why you are noticing change in the dialog.
In case you are searching for 'None' option, it is now called 'Actual size' in new layout. Also, setting 'Shrink' as your page handing option will automatically scale your document to your page size.
Hope this will solve your problem.
Thanks! -
Acrobat Pro XI print dialog box opens in background, Web Browser
Issue: From web browser apps, I select Print > Adobe PDF > then, the Save PDF File As dialog box opens in the background instead of the foreground.
Acrobat Pro XI / Acrobat Pro 11.0.2
IE8 x32 / IE8 x64 / Firefox 20.0.1
Win7 Ent x64 SP1
Dell Latitude with I5 proc and Intel video
Dual screens with extended desktop display via DVI
In Distiller, I check the box for Preferences > Ask for PDF file destination.
I was issued a new corporate laptop a few months back, specs are above. Did not have this issue with Acrobat Pro X on my old Dell Latitude running Win7 Ent x64 SP1. So, I have multiple new moving parts in what could be the root cause.
Any ideas?
Thank you,
DougCowboyInAZ wrote:
"Acrobat is a fincky application..."
One thing I've learned since OSX 10.2 is that Mac is finicky about printer drivers too.
I had a Lexmark and it would freeze all the time after I switched to Panther. It was a discontinued model so when I moved up to 10.3 there were no new drivers. The old ones installed OK but they would cause it to freeze up and if it did print, it took about ten minutes to get through a page of text.
I got a new printer and one tht had current drivers available for Mac and the problem was solved.
It seems we fight a never-ending battle with hardware and software racing to stay ahead of each other.
Yes I've owned three printers since owning my first Mac an SE 30 I started out with a Apple ImagewriterII (made C-Itoch). I had to switch when I bought a 7100/66 which used the PowerPC processor instead of the 68030 processors. Then I had a HP DJ 650cse which used a Black Cartridge only. No color. I had to change again When I bought my G4-500. I am still using it today. Its the best printer I've had so far. I fear when I buy a new Intel Mac, and comes with X.6 (Snow Leopard) I will have to swap again. I've seen the new HP DeskJets and the won't last as long this one. They look like cheap toys and (gulp!) they use heads built like in epson not the Cartridges. The Cartridges were more expensive. But each time you bought one you got a new set of print heads. No longer. -
Print dialog crashes - all mac apps except Adobe despite 10.6.8 v1.1 + supplemental update
When trying to print from e.g. Mail, the usual dialog window appears:
when I hit the blue "print" button, the dialog changes to the following:
an Mail (or Textedit or any other depending on the original Mac OS print dialog) freezes. No printing happens.
Once Mail crashed fully with the report below (scroll down to end of thread).
What I tried so far:
Usual suspects: reset parameter ram, repaired access priveleges, reset print system, tried with a different admin-user => same problem
Further I reinstalled the Mac OS 10.6.8 Combo-Updater version 1.1 and the additional supplementary updater fpr 10.6.8, either brought no healing…
Meanwhile I can not start Safari anymore (crashes without opening).
Only application currently printing is Adobe Acrobat X (obviously avoiding OS' built in printing dialog)…
I have used Onyx for Mac to clean up clutter from my System two days ago, but I did that before without (bad) consequences. Other than that, I only worked as usual…
ANYONE AN IDEA WHAT IS GOING ON HERE?
THX FOR ANY GUESSES :-)
Mail crash report:
Process: Mail [1007]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.6 (1085)
Build Info: Mail-10850000~1
Code Type: X86-64 (Native)
Parent Process: launchd [243]
Date/Time: 2012-11-14 11:33:43.322 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 10411699 sec
Crashes Since Last Report: -3
Per-App Interval Since Last Report: 963238 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: FF2D6621-9D7E-454B-9159-40E280DB9C9B
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff80c4c80c __CFTypeCollectionRelease + 188
1 com.apple.CoreFoundation 0x00007fff80c49f93 __CFArrayReleaseValues + 435
2 com.apple.CoreFoundation 0x00007fff80c6ea2b CFArrayRemoveAllValues + 139
3 ...int.framework.Print.Private 0x000000011851de95 0x118518000 + 24213
4 ...int.framework.Print.Private 0x0000000118533fc0 RunningAsRoot + 55731
5 com.apple.AppKit 0x00007fff841f8eda -[NSApplication sendAction:to:from:] + 95
6 com.apple.AppKit 0x00007fff841f8e39 -[NSControl sendAction:to:] + 94
7 com.apple.AppKit 0x00007fff8428484b -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1715
8 com.apple.AppKit 0x00007fff842b537a -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 555
9 com.apple.AppKit 0x00007fff842832f5 -[NSControl mouseDown:] + 624
10 com.apple.AppKit 0x00007fff8419d3a7 -[NSWindow sendEvent:] + 5409
11 com.apple.AppKit 0x00007fff840d2afa -[NSApplication sendEvent:] + 4719
12 com.apple.mail 0x00000001000342ac 0x100000000 + 213676
13 com.apple.AppKit 0x00007fff840696de -[NSApplication run] + 474
14 com.apple.AppKit 0x00007fff840623b0 NSApplicationMain + 364
15 com.apple.mail 0x000000010000205c 0x100000000 + 8284
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff86e08c0a kevent + 10
1 libSystem.B.dylib 0x00007fff86e0aadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff86e0a7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff86e0a2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff86e09c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff86e09aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff86e09a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff86e09e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff86e09aa5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff86defd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff86df03ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff80c68902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff80c67d8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff84aa6b74 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff84aa6a53 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff873d43a5 -[RSSInterchange _runManager] + 1445
7 com.apple.Foundation 0x00007fff84a6c114 __NSThread__main__ + 1429
8 libSystem.B.dylib 0x00007fff86e28fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff86e28e89 thread_start + 13
Thread 4: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff86e2aa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff86e2e881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff89e493b0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff84cfea91 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 0x00007fff86e28fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff86e28e89 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff86defd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff86df03ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff80c68902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff80c67d8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff84aeb14f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff84a6c114 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff86e28fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff86e28e89 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff86defdda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff86e2e772 _pthread_cond_wait + 1015
2 ...apple.AddressBook.framework 0x00007fff801623fb -[ABRemoteImageLoader workLoop] + 304
3 com.apple.Foundation 0x00007fff84a6c114 __NSThread__main__ + 1429
4 libSystem.B.dylib 0x00007fff86e28fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff86e28e89 thread_start + 13
Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff86e33932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff80c8a468 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff86e28fd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff86e28e89 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff86e2aa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff86e2a8f9 nanosleep + 148
2 libSystem.B.dylib 0x00007fff86e2a863 usleep + 57
3 com.apple.AppKit 0x00007fff841ef3a1 -[NSUIHeartBeat _heartBeatThread:] + 1540
4 com.apple.Foundation 0x00007fff84a6c114 __NSThread__main__ + 1429
5 libSystem.B.dylib 0x00007fff86e28fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff86e28e89 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff86defd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff86df03ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff80c68902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff80c67d8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff84aa6b74 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff84aa6a53 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff8740703c +[_NSSocket _runIOThread] + 78
7 com.apple.Foundation 0x00007fff84a6c114 __NSThread__main__ + 1429
8 libSystem.B.dylib 0x00007fff86e28fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff86e28e89 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff86e09a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff86e09e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff86e09aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff70181ee0 rbx: 0x0000000000000000 rcx: 0x0000000000000001 rdx: 0x0000000000000001
rdi: 0x00007fff70181ee0 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff010 rsp: 0x00007fff5fbff000
r8: 0x00007fff701500e0 r9: 0x0000000118d61a90 r10: 0x0000000000000001 r11: 0x00007fff84a882ac
r12: 0x00007fff70181ee0 r13: 0x000000000000000b r14: 0x0000000118812ca0 r15: 0x0000000000000000
rip: 0x00007fff80c4c80c rfl: 0x0000000000000246 cr2: 0x000000010099d608
Binary Images:
0x100000000 - 0x100338ff7 com.apple.mail 4.6 (1085) <6AA3473B-A8D9-BD76-E344-1A45327E3A23> /Applications/Mail.app/Contents/MacOS/Mail
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0x7fff8a40d000 - 0x7fff8a48afef com.apple.backup.framework 1.2.2 (1.2.2) <CD3554D8-DA47-DDBC-910C-B2F1DE3B8CA6> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8a4c5000 - 0x7fff8a7c3fff com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 8 GB, SMC 1.7f10
Graphics: ATI Radeon X1900 XT, ATY,RadeonX1900, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
PCI Card: ATY,RadeonX1900, sppci_displaycontroller, Slot-1
Serial ATA Device: WDC WD2500AAJS-41RYA0, 232,89 GB
Serial ATA Device: ST31000528AS, 931,51 GB
Serial ATA Device: WDC WD6400AAVS-00G9B1, 596,17 GB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: Hub, 0x05ac (Apple Inc.), 0x911c, 0xfd500000 / 3
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x921c, 0xfd520000 / 4
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x1010, 0xfd300000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x5d200000 / 2
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x3d200000 / 2
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020c, 0x3d230000 / 3
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, UnknownI'm having the exact same issue printing to any Xerox printer on the network. The print dialogue appears.. I click on print and then instead of printing the dialogue looks like the screenshot in the OP's attachment above.
I've tried everything I can think of.. resetting print system.. removing.. re-adding.. deleting all of the xerox drivers.. reinstalling... removing ALL preferences...permissions...etc
It does seem to work ok in another User so I'm trying to nail this down inside the Users home folder. -
Acrobat won't print to printer (others will)
This is a strange one. I just upgraded to Acrobat Pro XI Mac. I print to both a USB printer and one on a network. All programs (word and acrobat) print to the USB. But while word documents (and others, such as mail) will print to the network device, the pdf files will not. I suspect this has something to do with the new acrobat print dialog box. Also, when I look to fix a problem, such as two sided printing, it tells me to go through the mac print dialog, but the program discourages that.
John McDCan you try fix mentioned in the below link and see if this resolved your issue.
http://helpx.adobe.com/acrobat/kb/quick-fix-print-pdf-image.html -
Print Dialog Printer Button part 2
Hey All,
I Posted about this before and never found a fix or workaround. I was hoping since the main dialog seemd to change at 10.1.2 it would be taken care of but it seems no one but our organization sees this as an issue. I guess I'm wondering if we're all just nuts or if there's something blatent we're missing so I'm going to rephrase the question.
Acrobat 10.1.2 on Mac.
The Print Dialog contains a "Printer..." buttton by which we can access settings that are not available on the main Adobe dialog. These include printer mailboxes (on MFPs), some layout options, etc. As we often use mailboxes and secure printing, these are features which are vital to us being able to operate effectvely.
If I click the Printer button, a regular Mac OS Print dialog appears, complete with Cancel and Print buttons. If I click Print on this dialog, it doesn't actually print; I still need to click OK on the main Adobe dialog. So, it acts more like the main dialog's "sub-dialog" (my term) with additional settings, much like the Advanced button.
However, if I click the Adanced button as stated above, and all the settings look fine, I can click Cancel on that dialog. When I click OK on the main dialog, it takes into account the settings on the Advanced dialog, even though I clicked Cancel.
If I do the exact same thing using the Printer button, I get a differerent result. Even though the settings appear correct, I need to click Print to "apply" these settings to the current print job. I can then click OK and it prints as expected. However, if I click Printer and the sub-dialog's info all looks correct, I would expect either...
to be able to click Cancel and have those settings still be applied since it is acting as a sub-dialog to the main dialog (like the advanced button)
or
when I do click Print on the sub-dialog, have the main dialog automatically click OK since I'm making it clear I want to print using the settings on the Mac Print Dialog (which Acrobat treats as a subdialog to it's dialog)
with me so far?
OK, this is not just about an extra click. We have 40 users with this program and getting them all used to a very counter-intuitive way of doing things if difficult. This is causing us time and money (and possible legal/security issues). If people expect Secure printing to be in effect when the send a job to a shared MFP, and it isn't, this is a huge problem.
Again, are we missing something?
Thanks!
JeffThanks Steve. Seemed like it worked at first but no go. When I go back into the Print Dialog an hit Printer, the settings ARE there but unless you click Print on that dialog, the adobe dialog ignores them. In other words, if I hit Printer and get the dialog. The settings (using presets) are saved and visible. But if I hit cancel at the dialog (which most people I know would do if they're not changing anything), it disregards the settings.
Thanks,
Jeff -
Job Options are not available in the Print Dialog
I have been working on a computer that, after applying the Acrobat 8.1.3 update and doing a repair install, cannot access the Job Options in the Mac Print Dialog after choosing the Adobe PDF 8 printer. Help!
Hi There - I'm having very similar issues. I have created new PDF settings in Distiller and I can see them in all my CS3 apps but not Microsoft apps. Any ideas?
Many thanks,
Paul -
Can't see printer name in the print dialog box as the printer name is too long
This is actually causing siginificant pain as I am using a tablet and moving around a number of floors/buildings needing to be able to print from where I am.
When printing from Acrobat reader, the print dialog box that comes up does not have a horizontal scroll bar and does not fit in the names of the printers in my organisation. We are unable to change the printer name, so it basically means that when using Acrobat, we can't select a printer.
All other windows applications show more characters and also have a horizontal scroll bar in the print dialog box so you can scroll across to see the rest of a long printer name. Why is acrobat not using the standard windows print dialog?
Has anyone come across this? Help!This is the Acrobat forum, not the Reader forum. In the future you should check there. I am not sure why you can not change the printer name, unless you do not have administrator rights. The name of the printer has nothing to do with where the print copy is sent. It is just for the purpose you mentioned of identifying the printer to print to. If you are not the administrator, ask your IT folks to change the name for you and explain why.
-
How to set print dialog box to sync with applications
Dear all
I am using different applications, such as photoshop, lightroom, etc. All these applications have their propper print dialog box with enhanced settings.
BUT
after hitting the print button, my computer takes me always to the mac print dialog box, where again I can set different things: I can set paper quality, paper format, the colors...
to me it seems that the settings I have chosen in the application print dialog box are getting erased by this second set of (OS X) print-settings.
WHY DO I NEED TO GO THROUGH TWO PRINT DIALOG BOXES?
Can I omit the OS X print dialog?
Or am I missing something?
many thanks for your help,
HynekThank you for this reply.
I will work around it with presets.
but just to understand this: *which dialog box is the one setting the printer* (when for example using photoshop)? is it the first dialog box, i.e. photoshop print dialog box - or is it the osX print dialog box?
if it is the second, I can skip the photoshop-one... ?
or do I need to experiment with a combination of both?
greetings,
Hynek
p.s. I know, it is a rather late reply. But we became parents 7 months ago, and time at the moment just flies by...
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