Acrobat 9 Preflight Droplet Missing Overview Info from Results

When I open a PDF with Acrobat 9 and run a preflight on it there is an "Overview" displayed in the results. Within this Overview section there is Pages > Page:1 > Page Information and here I can get page size (i.e. Media Box) information. However, when I create a preflight droplet, using the same profile used above, there is no "Overview" section displayed in the results. Is there a way to capture this Overview information by way of a preflight droplet? Or, if not Overview, can I grab the page size of a document by some other means using a preflight droplet?
Acrobat 9.0
Mac OS X 10.4.11 PPC

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Acrobat preflight droplet 8.1.2 & leopard 10.5

there seems to be an issue creative preflight droplets with the newest 8.1.2 update for acrobat. after creating the droplet, the application fails to launch. just bounces once and stops. i have attempted to rebuild the prebindings and tries different settings. the error in the console log is as follows:
Feb 25 13:02:22 peters-mac-pro [0x0-0x17017].Verify compliance[132]: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp[132] Launch failed with error code -2857 (cfragCFragRsrcErr) for application /Users/peter/Desktop/VERIFYPDF/Verify compliance.app
i dont know if this is a dynamic library issue - cfm library issue - etc, but as far as i know it worked within version 8.0.
anyone else having issues or workarounds? adobe any help on this?

When creating (or editing) droplets in Acrobat 8.1.2 Preflight on Mac there seems indeed to be an issue - the droplets do not run. Nevertheless, using/running a droplet that was created in 8.0, 8.1 or 8.1.1 still works.
HTH.
Olaf Drümmer
PS: This does not seem to be an issue on Windows.

Can Acrobat create forms which pull info from Excel for the fields?

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Acrobat 9 Droplet error on report

I have created a droplet from a preflight in Acrobat 9. When I drop a PDF-file on it, it will preflight the file, create a report and put the files in a success or failed folder. But when Acrobat creates the report it comes with an error message:
AEHandler: unhandled exception caught!
Without a report everything is ok. But I really want a report when a PDF-file is failed, without any error message.
I want to automate the droplet task with a simple action in Automater which is using hotfolders. Whit a simple loop in the script, it becomes a kind of preflight-server.
With the error-message, the looping task won't continue :-(
I have tried this on local, so I have no problems with any rights-management.
Does this problem sound familiar by anyone?
Any help would be very welcome!
Thanks, Roel.
Mac OS-X 10.4.11, Acrobat 9.0.0

Reporting it now.
It is worth noting that the same error occurs on the Windows version of Acrobat Pro 9, but here the error message sais "DDEHandler unhandled exception caught!". So it seems clear that this is independent of OS version and hardware, and only occurs in Acrobat 9.
EDIT: Here is a copy of my bug report. Note: I have not checked if it crashes if set to generate a report only on e.g. error and the PDF passes sucessfully (without triggering the creation of an error report) - worth checking out when trying to narrow down the cause. Some might also want to try all the PDF report options (my impression is that it only triggers if detailed report is set).
******BUG******
*** Concise problem statement:
When dropping a PDF file into an Acrobat preflight droplet, Acrobat completes the preflight and then returns the error "AEHandler unhandled exception caught!" on OSX or "DDEHandler unhandled exception caught!" in Windows. This happens 100% of the time across different hardware and operating systems (I have not yet found a machine that doesn't create the error).
The error ONLY occurs if the droplet is set to generate a detailed report (on success and/or error), but NOT if it is set to create a summary PDF.
*** Steps to reproduce bug:
1. Open Preflight Window and select a preflight. Options > Create Preflight Droplet...
2. Check "Create report and save in success folder" and "(...)error folder". Choose folders, and uncheck "Display a summary PDF(...)". Save the droplet.
3. Drag a PDF into the resulting droplet (.app on os x, or .exe on windows).
*** Results:
Acrobat runs the preflight (and generates the report). It then gives the error message "AEHandler unhandled exception caught!" on OSX or "DDEHandler unhandled exception caught!" in Windows.
Preflight window will be stuck at 100% with a cancel button - but it is not possible to close the window without quitting acrobat.
*** Expected results:
Acrobat runs the preflight (and generates the report).
*** Possible workaround:
It appears to give this error 100% of the time if set to generate a detailed report. However, if "Display a summary PDF(...)" is checked the error will not occur (at least so it seems). This requires you to close the (here unwanted) summary PDF every time you use the droplet (this is better than relaunching acrobat every time).

Preflight droplet process returns too early – before it's done

I'm calling an Acrobat preflight DROPLET from program that I'm writing, and I need to know when the files are ready, that is when the preflight fixups are done.
I need to know this in order to go on with some other file system stuff in my program, that needs to be done after the preflight fixups.
I guess the droplet just tells Acrobat what to do, and then exits. The Droplet process stays up for a while but exits before the work is done.
There is an question from 2009 asking the exact same thing, but no answer. Preflight droplet returns too early
Since it's in a locked section of the forum I venture to ask the same question now, six years later.
Checking the modified dates of all files does not seem to work since a preflight obviously does not alter files that are not in need of being altered.
I'm on windows, and I don't know whether this is a platform dependent problem.
What should I do?
Thanks,
Andreas

This is not a good way to do it. But this is the way I do it now...
It seems to work but there is no guarantee that it will work in the future, or even on all machines.
private static int WaitForAcrobatReady() {
// Get the current Acrobat instance.
var app = new Acrobat.AcroApp();
// While a preflight (droplet) is running, app.GetNumAVDocs() will
// not return ANYTHING, it will just hang.
return app.GetNumAVDocs();
To sum up the efforts of the last weeks: Acrobat doesn't seem to be made for inclusion in other automation jobs. This is just another thing that doesn't work.
(I had to use the C# library PDFSharp to do other things that Acrobat can do really well only that it's not possible to set those properties, or start that kind of actions, from "outside".)

Acrobat Professional Windows 9.1.3 Crashing in Preflight Droplet

Hi,
I created a preflight droplet using Acrobat Professional 9.1.3 in Windows XP SP2 and when I run the droplet I'm getting the message "DDEHandler unhandeled exception caught!". This message appears in every scenario I tried:
- Acrobat running before the file is dropped in the droplet icon
- Acrobat not running before the file is dropped in the droplet icon
- Acrobat running before I started the droplet in the command-line
- Acrobat not running before I started the droplet in the command-line
Eve scenario was tried with a pre-built profile and a custom profile. Nothing works!!!!
If I run the same preflight profile normally in Acrobat (not as droplet), the preflight runs ok, with no error.
Any clue?
It's a trial Acrobat Pro. I'm planning to buy a license if the preflight works...
I just downloaded Acrobat Pro for Mac and I found a very similar crash (of course, with a different error message but with the same conditions) and there's a thread opened in Acrobat Mac forum since February with no solution from Adobe. I'll look for a competitive solution, it seems Adobe isn't interested in provide a decent solution.
The Acrobat's preflight tool is made by a german company, Callas Software, and this company sells similar preflight products (with additional functions and higher prices). Callas' products work very fine in Mac and in PC.
If you need a scriptable preflight, please forget Adobe Pro 9....
Best regards,
Lorenzo

http://forums.adobe.com/message/2907499#2907499 – as you say the same error occurs in OS X. Here is the corresponding mac-thread with a bit more information (applying both to Windows and OS X). Note that despite the error Acrobat DOES perform the preflight, but has to be restarted after.
It is an issue with Acrobat 9, and the possible (not very good) workarounds can be summarised as:
Use Acrobat 8 instead
Check the box for making a summary PDF
Do not generate detailed reports
If you are scripting etc. you might also find a way that automates restarting Acrobat after each preflight (yay...) or that closes the summary PDF created after each preflight (if that options is used).
And yeah, I do hope Adobe fixes it as Acrobat does have a whole lot of powerful preflight/fixup tools built in and it's a shame the droplets are broken.

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I can't find any of the custom preflight profiles from Acrobat XI in the newly installed Acrobat DC. Are they gone (deleted)?
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This is on Windows, I've not tested on mac.
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Hi Andreas,
As co-existence of A11 and ADC on the same system is not supported so its not expected for the older droplets to work with the newer version.
I checked with Acrobat 10 created droplets with Acrobat 11 and wasn't able to make it work either.
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Preflight Droplet/Acrobat Startup Automation Problems

Hello,
We're experiencing some problems regarding preflight droplets not being executed for some instances when the Acrobat XI application
(Acrobat Pro XI and Windows XP) is not yet opened before the preflight droplet is executed (Acrobat is started/opened due to the preflight droplet call but it doesn't execute the preflight droplet anymore).
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Thanks

Hello,
We're experiencing some problems regarding preflight droplets not being executed for some instances when the Acrobat XI application
(Acrobat Pro XI and Windows XP) is not yet opened before the preflight droplet is executed (Acrobat is started/opened due to the preflight droplet call but it doesn't execute the preflight droplet anymore).
If Acrobat is not yet opened and we executed the droplet, Acrobat opens and loads but the preflight action is not executed (we waited for a long time thinking Acrobat is still warming up but nothing really happens), we tried executing preflight droplet again (with the opened faulty Acrobat) and still does nothing. We needed to close Acrobat and reopen manually before we execute the preflight droplet for it to work again. Note that we are executing the preflight droplet using the commandline using our program (java) and not using drag and drop. Seems Acrobat is still initializing so it wasn't able to queue the preflight process... Note though that this does not happen all the time.
Can anyone from Adobe check if this is a known issue?
Currently, the only resolution is to manually open Acrobat and open the preflight window and let it initialize and close the preflight window again and leave acrobat open before executing executing the droplet (which is a bit troublesome if we want to automate opening Acrobat when server is restarted or just turned on)
Please advise if there is a fix for this? Or is there a way to initialize the preflight preferences on startup of Acrobat via commandline line or any other option.
we can try to execute a script/bat file to start up Acrobat + initialize its preflight preferences before executing our program (though we're not sure if initializing the preflight preferences can be automated on startup of Acrobat).
Thanks

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When i install adobe acrobat 7.0 with the CD, i have to put the serial number. Then he says 'invalid serial number' My info from CD= ser nr 54016802TR

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Preflight droplet returns too early

I want to convert a color PDF into grayscale. So I created a new preflight profile where nothing happens except color fixup:
Advanced > Print Production > Preflight
PDF Fixups > Convert to Grayscale
I saved the profile and created a Droplet named grey.exe.
When I call grey.exe smallSize_1MB.pdf everything is fine. But when I have to convert a PDF having big filesize like grey.exe bigSize_160MB.pdf the Droplet .exe process returns before the preflight is done.
Problems: A script (e.g. a batch file) continues without waiting for the Droplet to finish. So the script cannot make use the Droplet's result, e.g. a preflight report or the converted PDF file.
Why does the Droplet's .exe process return too early? Everybody can test this with the help of the attached Droplet and the following batch scripts:
smallSize.bat (use something small, e.g. 1 MB or smaller):
copy /Y smallSize.pdf tmp.pdf
grey.exe tmp.pdf
echo "return"
pause
bigSize.bat (use something really big, e.g. 160 MB or bigger):
copy /Y bigSize.pdf tmp.pdf
grey.exe tmp.pdf
echo "return"
pause
Ideas, anyone?
Message was edited by: Droptix I am using Adobe Acrobat 8.0 Professional.
Message was edited by: Droptix As an alternative I can imagine to re-produce the Droplet's function by Interapplication communication (IAC) through OLE, see http://www.adobe.com/devnet/acrobat/interapplication.html -> if anyone can tell me how to do a grayscale conversion via IAC/OLE... would be great! I know the IAC/OLE basics, can open, save and edit PDFs but don't know how to convert. It would also be possible to use: Advanced/Print Production/Convert Colors > set all Document Colors to convert > set Blending profile for instance to Gray Gamma 1.8 > set conversion options to don't embed profile.

This is not a good way to do it. But this is the way I do it now...
It seems to work but there is no guarantee that it will work in the future, or even on all machines.
private static int WaitForAcrobatReady() {
// Get the current Acrobat instance.
var app = new Acrobat.AcroApp();
// While a preflight (droplet) is running, app.GetNumAVDocs() will
// not return ANYTHING, it will just hang.
return app.GetNumAVDocs();
To sum up the efforts of the last weeks: Acrobat doesn't seem to be made for inclusion in other automation jobs. This is just another thing that doesn't work.
(I had to use the C# library PDFSharp to do other things that Acrobat can do really well only that it's not possible to set those properties, or start that kind of actions, from "outside".)

How do I get info from Active Directory and use it in my web-applications?

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Thanks,
To show you the code, and the error message, I've changed the actual names I used for connection.
What am I not coding right? I get an error message like this:
javax.naming.NameNotFoundException[LDAP error code 32 - 0000208D: nameErr DSID:03101c9 problem 2001 (no Object), data 0,best match of DC=mycomp, DC=isd, remaining name dc=mycomp, dc=isd
[code]
import java.util.Hashtable;
import java.util.Enumeration;
import javax.naming.*;
import javax.naming.directory.*;
public class JNDISearch2 {
// initial context implementation
public static String INITCTX = "com.sun.jndi.ldap.LdapCtxFactory";
public static String MY_HOST = "ldap://99.999.9.9:389/dc=mycomp,dc=isd";
public static String MGR_DN = "CN=connectionID,OU=CO,dc=mycomp,dc=isd";
public static String MGR_PW = "connectionPassword";
public static String MY_SEARCHBASE = "dc=mycomp,dc=isd";
public static String MY_FILTER =
"(&(objectClass=user)(sAMAccountName=usersignonname))";
// Specify which attributes we are looking for
public static String MY_ATTRS[] =
{ "cn", "telephoneNumber", "postalAddress", "mail" };
public static void main(String args[]) {
try { //----------------------------------------------------------
// Binding
// Hashtable for environmental information
Hashtable env = new Hashtable();
// Specify which class to use for our JNDI Provider
env.put(Context.INITIAL_CONTEXT_FACTORY, INITCTX);
// Specify the host and port to use for directory service
env.put(Context.PROVIDER_URL, MY_HOST);
// Security Information
env.put(Context.SECURITY_AUTHENTICATION, "simple");
env.put(Context.SECURITY_PRINCIPAL, MGR_DN);
env.put(Context.SECURITY_CREDENTIALS, MGR_PW);
// Get a reference toa directory context
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if (attr != null) {
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for (Enumeration vals = attr.getAll(); vals.hasMoreElements();) {
System.out.println("\t" + vals.nextElement());
// System.out.println ("\n");
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} // end try
catch (Exception e) {
e.printStackTrace();
System.exit(1);
My JNDIRealm in Tomcat which actually does the initial authentication looks like this:(again, for security purposes, I've changed the access names and passwords, etc.)
<Realm className="org.apache.catalina.realm.JNDIRealm" debug="99"
connectionURL="ldap://99.999.9.9:389"
connectionName="CN=connectionId,OU=CO,dc=mycomp,dc=isd"
connectionPassword="connectionPassword"
referrals="follow"
userBase="dc=mycomp,dc=isd"
userSearch="(&(sAMAccountName={0})(objectClass=user))"
userSubtree="true"
roleBase="dc=mycomp, dc=isd"
roleSearch="(uniqueMember={0})"
rolename="cn"
/>
I'd be so grateful for any help.
Any suggestions about using the data from Active directory in web-application.
Thanks.
R.Vaughn

By this time you probably have already solved this, but I think the problem is that the Search Base is relative to the attachment point specified with the PROVIDER_URL. Since you already specified "DC=mycomp,DC=isd" in that location, you merely want to set the search base to "". The error message is trying to tell you that it could only find half of the "DC=mycomp, DC=isd, DC=mycomp, DC=isd" that you specified for the search base.
Hope that helps someone.
Ken Gartner
Quadrasis, Inc (We Unify Security, www -dot- quadrasis -dot- com)

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Due to organizational politics, we have a department that has kept an old NetWare 5.1 server running.
That server crashed yesterday (finally!), and has been removed from eDirectory.
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That includes restoring data to a different server.
I had no problems restoring the data from this 5.1 server to another location, but no ACL information was included in the restoration.
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If I were to create a new server in its own tree, isolated from the production network, and attempt to restore both data and eDirectory to the server, would it be logical to expect the ACl information to be restored?
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Thank you for your response, Anders
Yes, I'm referring to file rights.
I'm confused, then.
I have always thought that trustee rights involved both eDirectory and the file system; that without eDirectory the file system wouldn't be able to correlate the trustee rights to eDirectory objects (users, groups, etc...).
For instance, I have an OES 11 server that does not use the NSS file system.
I set it up as an NCP server and used the Migration utility to copy files from an NW6.5 server to its ext3 volume
The trustee rights were retained for those files.
I assumed that this was due to the eDirectory information.
If trustee rights are contained in the file system, this becomes even more mysterious to me.
I know for a fact that the data NSS volume on the crashed server had a LOT of trustee rights assignments; this group has a lot of programs that can't be allowed to see each others' data.
Their IT person also backs up the same data, although with a different backup program.
Restoration from his backup had the same result; no trustee rights.
The crashed server still exists, although its SYS volume is corrupted.
Both its SYS volume and it's data volume reside on the same drive, which is mirrored within NetWare.
My next thought was to mount those drives in another computer and see if the data volume remains un-corrupted.

ASP / PHP pages: How to get streaming info from a XML file?

Hi all
I am using Adobe Flash Media Streaming Server 3.5 but I can't find any output file (fx a xml file) that I can pull out info from and use on my website via a PHP or ASP script. It could be nice - in the website - to retrieve info like "online users attending", "running / streaming state" (online or offline) and other relevant info about the streaming, so I on the website can display how many that are online when a webtv event is streaming.
I see the the info when I login at the web admin for FMS, but I need a solution that can work with ASP or PHP.
I simply can't find any file / address to get this kind or output out of FMS - can you help?
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hi,
can you share php code for grabbing data. i make php code using "simplexml_load_file" but the problem is it takes 2-3 minutes before it show the result. i want to monitor the current video if stop feeding.
http://server1:1111/admin/getLiveStreams?auser=admin&apswd=admin&appInst=appname
xml
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<result>
<level>status</level>
<code>NetConnection.Call.Success</code>
<timestamp>3/21/2015 7:47:17 AM</timestamp>
<name>_defaultRoot_:_defaultVHost_:::_0</name>
<data>
<_0>appname</_0>
</data>
</result>
here;s my php code:amsstats.php
<?php
$result = simplexml_load_file("http://server1:1111/admin/getLiveStreams?auser=admin&apswd=admin&appInst=appname");
echo $result->data[0]->_0;
?>
result:
http://server2/stats/amsstats.php

Acrobat 9 Quits When Create PDF from Scanner Selected

Hi. I wonder if anyone can advise please.
I have recently installed Acrobat 9 on my MacBook Pro and have plenty of RAM. However, I can "Create PDF from Scanner" just the once. After that, Acrobat quits when I select Scan or quits if I cancel the scan.
I have tried the following:
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2. New User account
3. Recreated Preferences
4. Booted from separate disk
5. Repaired disk permissions
6. Have no third party plug-ins installed
7. Have run Repair Acrobat
8. Changed Universal Access
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After I discovered my problem of quitting after completing the scan of the first side of a 2-sided document and decided to go to Adobe for help, I should have known I was in real trouble after following their instructions for locating the Acrobat serial number. After bringing up the splash screen and clicking on it, instead of seeing the number the splash screen disappeared! So I had no option but to use the phone. Then their help person couldn't give me the serial number- he had to transfer me- and I chose to stay with him for help instead. He decided it was a conflict between the Acrobat & HP software and ended the help session.
I then did some on-line research and discovered others with the same problem, and came up with the comparison test with the Windows version. Adobe's phone system didn't recognize my Case #, but the second Help person said it worked fine. At that point, I got the feeling that I was in real trouble. After another hour going over the same ground and repeated denials that their software was at fault, the Helper refused my request that they do a Windows comparison test or send me a Windows version to test myself and promised to call me back with results of their "research". That call never came.
On the third call, again with the Case # unrecognized by the phone system, the Helper was even more unhelpful, probably after reading the record of the first two calls. He insisted on going back to the machine and over the same ground once again, and I ended the call.
I agree that the on line approach is better, and I may have to make a double call to get the serial number (neither of the two I have, each different on the case or on the CD worked) and try that if my request for a supervisor fails. Fortunately they are so incompetent that they can't track starting over.
I'm not a programmer, but have lots of varying experience with computers dating back to the first Atari-400. Since your Acrobat uses only the Twain driver component from your scanner software, the first place to look for a problem is in the Acrobat software, especially since the software doesn't run again after the first use without reinstalling, and the scanner continues to perform properly using it's installed software. The Windows comparison test such as Tim Whitfield was able to make, would clearly establish the Mac version of the Acrobat software to be at fault, but would still not resolve our problems. Unfortunately I hold out little hope for either you or I with Adobe, since neither their phone nor the online help has come up with a prior fix. This indicates a bug fix requirement, which for something like this looks to be a relatively long time in coming.

Acrobat 9 Preflight Droplet Missing Overview Info from Results

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