Acrobat 9 Pro blue-screens during installation (registration) and bluescreens during uninstall

I tried to install Acrobat 9 Pro.  It got to the registration part and Acrobat crashed my Win 7 laptop with a PAGE_FAULT_IN_NONPAGED_AREA (error 0x50 on bluescreen).   Attempting to uninstall results in the same error/blue screen.   I can do an installation repair, which does complete, but when I start Adobe Acrobat, it still brings up Acrobat and seems to work fine only for about 10 seconds beore it bluescreens with the same error.  I still cannot uninstall or run Acrobat without bluescreening.  I can run Adobe Reader, Photoshop CS5, Lightroom 4 and do anything I usually do on my laptop without any issues.  However, if I try to use Acrobat, it crashes my laptop every time.   I once was able to bring up the option to update the software and I saw some message about registration or something being disabled, but it crashed immediately so I was unable to fully read the message. 

What has happened is that you have selected to install the PDF add-on which will not run alongside your version of Acrobat. Without warning, the installation just uninstalls the incompatible full version of Acrobat.
I don't think you can just uninstall the add-on so you will need to uninstall Rh, reinstall Acrobat 9 then reinstall Rh deselecting the add-on.
I am not sure that will be entirely trouble free as Word has to be compatible with Acrobat and I don't know if your two versions are.
It's not a way of forcing you to upgrade but I do agree it could be handled better.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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