Acrobat 9 Pro....Distiller / ICC Profile Problem

I have loaded Acrobat 9 Pro 3 times and continue to get following error message every time I reboot computer: "Distiller can not find your ICC profiles. Please reinstall the software." Acrobat opens ok but will not print or perfom perform email forwarding as an attachment; Distiller will not initialize.
Does anyone have a fix???

Adobe Tech support was most helpful on this. First download the updated
Distiller ICC profile files at:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID= 3790
Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:
c:\windows\system32\spool\drivers\color
These new files will probably overwrite some old ones.
This solved the problem for me.
This is actually the best solution though I found that instead of copying all the .icc files to the windows\sys... folder, all you need to do is copy the 3 Video files from the RGB folder (VideoHD.icc, VideoNTSC.icc, and VideoPAL.icc). Once you add these three files to c:\windows\system32\spool\drivers\color you will be good to go.
It seems that this was an error on the part of Adobe in that there is no reason to include Video files for printing. Nevertheless, the distiller will look for these and return the ICC profile error message if those files are not present.

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Adobe Acrobat Pro 9.1.0 distiller ICC profile error asks for reinstall

I have Windows XP professional, SP3.
My Systems Administrator recently upgraded my Adobe Acrobat Pro 8 to 9.1.0 and since then I keep getting an error that says: Distiller cannot find its standard ICC profiles. Please reinstall Adobe Acrobat to correct this problem.
This error happens when:
1. I print to Adobe from a web page (IE 7.0.5730.11 or Mozilla Firefox 2.0.0.20)
2. I try to print to any printer from certain websites, such as the usps.com, where I print all our postage labels from.
3. Occasionally when I start up the PC.
Sometimes I get the error but it still pdfs the page. Usually, though, it hangs and then Acrobat and the web browser close.
I seem to be able to pdf MS Office 2007 items (Word, Excel) and my Filemaker Pro Advanced 10 records. I guess it's when I'm "printing" to Adobe as opposed to "saving as pdf" that I have this problem.
Acrobat 8 worked fine. My Sys Admin has reinstalled the upgrade twice (after trying a repair which didn't work) to no avail. He can't find any documentation about this error at Adobe, so he's going to uninstall it and switch me back to Adobe 8.
I do all of the pdf'ing of our deliverable documents at my company and I would like to have the latest edition of Acrobat. If anyone knows of anything I can do, please let me know.
Thanks!
Stephie

Adobe Tech support was most helpful on this. First download the updated
Distiller ICC profile files at:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID= 3790
Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:
c:\windows\system32\spool\drivers\color
These new files will probably overwrite some old ones.
This solved the problem for me.
This is actually the best solution though I found that instead of copying all the .icc files to the windows\sys... folder, all you need to do is copy the 3 Video files from the RGB folder (VideoHD.icc, VideoNTSC.icc, and VideoPAL.icc). Once you add these three files to c:\windows\system32\spool\drivers\color you will be good to go.
It seems that this was an error on the part of Adobe in that there is no reason to include Video files for printing. Nevertheless, the distiller will look for these and return the ICC profile error message if those files are not present.

Distiller ICC Profile (Acrobate 9 Pro)

Hi all--
I've been getting an error from Acrobat Distiller (Acrobate distiller cannot find it's standard ICC profiles. Please reinstall Acrobate to Correct this issue.)
So... I uninstalled and reinstalled Adobe Acrobate Pro and rebooted. The error no longer showed. Then I did the first update which appeared to be an update to the updater. The error did not return..
I then did my second series of updates that took me back to version 9.5.2 and guess what..... the ICC Profiles error returned. Is there a solution to this. How is it that an update can remove or distort the standard ICC Profile.
Any HELP WOULD BE APPRECIATED because this error seems to slow down my system and it's getting annoying. Thanks

Adobe Tech support was most helpful on this. First download the updated
Distiller ICC profile files at:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID= 3790
Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:
c:\windows\system32\spool\drivers\color
These new files will probably overwrite some old ones.
This solved the problem for me.
This is actually the best solution though I found that instead of copying all the .icc files to the windows\sys... folder, all you need to do is copy the 3 Video files from the RGB folder (VideoHD.icc, VideoNTSC.icc, and VideoPAL.icc). Once you add these three files to c:\windows\system32\spool\drivers\color you will be good to go.
It seems that this was an error on the part of Adobe in that there is no reason to include Video files for printing. Nevertheless, the distiller will look for these and return the ICC profile error message if those files are not present.

Error 1321 when updating Adobe Acrobat Pro even if profile has admin rights and parent folder has full access privileges.

Error 1321 when updating Adobe Acrobat Pro even if profile has admin rights and parent folder has full access privileges.
Exact error below:
error 1321: the installer has insufficient privileges to modify the file C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\I386\[dll file]
Thanks in advance!

My first thought is to not just apply permissions to the folder but be sure to apply them to all objects inside them. It would be interesting to see if you can rename this file, then rename it back to its original name; this would test permissions nondestructively.

Aperture and dual monitor ICC profile problem

I am using an Epson Stylus Pro 3800 and run Aperture 2.1 from a MBP with a Cinema Display 23". I calibrated both displays (the 23" and the MBP display) with my ancient but working ColorVision Spyder, using OptiCal 3.7. I calibrated for a gamma of 2.2. and native white point. I check the results with various test images.
Here is the problem: the calibration produces a perfectly calibrated display, but when I open Aperture some color change is taking place, as if Aperture pulls in a wrong profile for the display (which then also leads to wrong colors in the prints): sometimes the photo which I have printed out before in perfect quality displays with either a nasty yellow cast or with totally oversaturated colors. I have used ColorSync utility to make the 23" the default display and I have also tried to simply close the MBP to work only with the 23", and sometimes either of these this did the trick. Most of the times, however, I get these color casts or oversaturation of the photos which I had worked on for a while and printed earlier with perfection.
I ran Disk Utility to Repair Disk Permissions (many Epson-related permissions were wrong, for example "Library/Printers/EPSON/InkjetPrinter/Libraries/UtilityCore.framework/Versions/ A/Resources/Icon8007.png", should be -rw-rw-r-- , they are -rwxrwxr-x ) and reinstalled the latest Epson driver for 10.5 repeatedly.
Even more surprising, at times the color of the full screen image can be off at the same time the thumbnail looks perfect! How is this possible? It seems as if thumbnail and full image use different display profiles. In addition, if I export the Master and display it in Lightroom or CS2 it looks perfectly fine and prints as expected. (I use the appropriate "canned" ICC profiles for the printer-paper combination).
The most surprising happens, however, when I drag the image from the 23" to the MBP: when the image is about half-way between the two displays (that is, one part is displayed on the 23", the other on the MBP scree) it suddenly changes from off-color or oversaturated to the correct color on the 23". If I then move the image up to the 23" again, the wrong display colors appear again.
I am at a loss: I have spent a lot of money on the gorgeous screen, the great printer, and Aperture (which is a great program), but I cannot get Aperture to print reliably, or rather, I cannot get Aperture to use the right display profile to display the image correctly in a reliable way.
I have read kbeat's color management blog and many entries on this blog here, but I have not found a solution. I appreciate your help.

Kai,Simon,
This is the problem i have been having.Colour profiling is correct,prints are rubbish.I run a fuji frontier
as well as epson printers.Anything from aperture is not what you see on screen.I am running aperture2.1.
Today we are removing 2.1 and doing a reinstall of 1.1 but not upgrading to 2 to test run prints.I have been looking for answers to this for sometime.
Simon,the problems we are have are very similar to you clients,photoshop fine,aperture not.I also have 20"external apple monitor attached which is used as the colour correcting monitor ( as the imac screen is not that good for criticl work ) I will post my findings here.
Simon, if you wish to investigate further,e-mail me,i am in leeds
daisy ( not a happy printer )

Mogrify ICC Profile problem

I have been using Mogrify on export from LR, and I love it. Only one problem. On B&W conversions, when I open them in PS, I get an error box saying "The embedded ICC profile cannot be used because the ICC profile is invalid. Ignoring the profile." Clicking on OK, it will open, but it is Grayscale instead of RGB. I only have to click on Image>Mode>RGB to get it back to normal, but we do a LOT of B&W, and it would be nice not to have to do this every time.
I am on a PC, XP. I have tried directing Mogrify to all of the sRGB profiles I can find on my computer, using Mogrify format options>Convert to colorspace. No help. I have tried just clicking on the Grayscale button in LR, and also converting to B&W by using a preset that moves all the saturation sliders to -100 (I like the tones I get this way better). The same results on both. Interestingly, if I move only one slider to -99, I get a good export. No error message, and an RGB file.

Hi Marty,
Did you ever find a solution to this problem. I, too, ran into this and it drove me nuts since Photoshop or my online photo site could not display the images. Photoshop complained of a missing ICC profile. After experimenting, I found that setting the Lightroom/Mogrify plugin to No Sharpening did the trick. Also, when using Basic Sharpening, any sharpening value below .2 had this problem. Once I bumped it up beyond that, the images magically started working again and Photoshop was happy with them. I have no explanation and couldn't find one in web searches. But, once I found a solution that did work, I stuck with it.
I would still be interested in knowing if I did something wrong or if its just a bug in Mogrify.
Del

Acrobat Pro 11 2nd Display Problem

iMac 2013 version running OSX 10.9.4 and Acrobat Pro 11.0.7 - both are the most current version.
The iMac has a 27" display and I use a second monitor next to it in the portrait orientation, a 23" NEC E231W so I can view fine print documents more easily. Everything worked fine until some months ago, it may have been when I upgraded from Acrobat 10 to 11 but I am not sure. It was an irritation that I thought someone (Acrobat or Apple) would fix but they did not. Apple support (I have about 5 AppleCare products under warranty) does not support Acrobat problems.
When I open or move a PDF document to my second monitor using Acrobat, the document on the second screen does not display properly; either the right half is all "whited out" or the text is weirdly scrunched up. See embedded image taken with Grab. Anyway, I discovered today that if I am using Preview (instead of Acrobat) I don't have the problem, so have belatedly discovered a much needed workaround, but of course I cannot use the Acrobat editing functions if the document is displayed on my second screen; all works fine on the iMac display.
The image included shows the same document displayed on my second screen; the top image is using Preview (showing page 1 of 7) and the image below it is using Acrobat.
Any assistance would be appreciated. Thanks.

You might try looking/posting here.
Adobe Support
Adobe Forums

Word to Acrobat Pro X picture conversion problems

Why do some of the pictures I convert from MSWord to Acrobat Pro X display on the new pdf doc as a black square? I have tried adjusting the contrast and brightness on the original as well as the text wrapping. On some images adjusting the contrast corrects the problem and on some it doesn't - even when they are on the same page.

It is possible that an update, patch, etc. that you have for MS Word is causing the problem. I vaguely remember a similar issue before I switched over to Word 2010. A fabulous change to 2010 is that you can "save as" a .pdf file now and no longer have to worry about converting or printing!

ICC profile problems

I have upgrades from Elements 10 to 11 and also updated my printer to an Epson R3000 I am trying to change the ICC profile but it just defaults to sRGBIEC61966-2.1 and wont take a new profile. After selecting a new profile closing colour management and going back in it has defaulted to the original setting. Even when having printed a photo. Can anyone help with this issue or experienced the same problem.

Make sure your color settings are correct or that you don’t have “No Color Management” selected. Go to Edit >> Color Settings
Choose “Always Optimize for Printing” and click OK
Then open an image and click File >> Print
Then click the More Options button and choose Color Management
Ensure the top dropdown is set to “Photoshop Elements Manages Color”
You can select your media type from the Printer Profile dropdown.
I find Rendering Intent is best set to Perceptual.
N.B. When Elements manages color in conjunction with your chosen profile it’s essential to turn off color management in the print driver.

Acrobat pro 7 website loading problem?

Hi, I am trying to get an acrobat pro 7 file to load in a reader window from a browser eg it is a presentation which opens in full screen and uses soft fades between pages, the problem is when opened from a website link it opens in the browser window and does not perform as meant to..if i can get it to open in the native reader on a computer from the link in a browser, it will work as meant to...any suggestions?
Regards
Wayno

PjonesCET wrote:
notionsdc wrote:
Hi, I am trying to get an acrobat pro 7 file to load in a reader window from a browser eg it is a presentation which opens in full screen and uses soft fades between pages, the problem is when opened from a website link it opens in the browser window and does not perform as meant to..if i can get it to open in the native reader on a computer from the link in a browser, it will work as meant to...any suggestions?
Regards
Wayno
If your using a Mac Locate the following PDF Browser Plugin by Schubert go to google.
It works better than the included AdobPDF Plugin. It works with any Web Browser except Internet Explorer.
It allows setting to do smooth scroll or page by page.
You must remove the AdobePDF plugin because the two plugins clash.
Why Adobe removed Support for All Browsers as previous to Acrobat 6, I'll never know.
Haven't been getting sleep last few nights. My mother fell an broke rib she 84 and was knocked down by eleavtor door in Hospital
Anyway I am correcting in Quote above

Pixma Pro-100, ICC Profiles, etc

I'll try to make a long story short. About 5 months ago I bought a Canon T3i camera. Didn't like the prints I got at department stores, bought a PIxma Pro-100. Did some more research, realized I need to calibrate my monitor, bought a Datacolor Spyder Pro 4.
My question(s) are about the software used to get the prints. I don't have PhotoShop, and I don't want to buy it. I have PaintShop Pro, but realize I can't use that. My computer is Win7. I don't know cameras, but I've been in IT for 30 years. I know computers.
I am not pleased with the prints I've gotten so far. The colors all look weak (for lack of a better word). Everything I've read about the Pro100 says the colors should be rich (saturated). Mine are not.
I first tried the software that came with my camera. Digital Photo Professional. It works with the Canon plugin, Print Studio Pro. It seems that it recognized, or loads, the ICC profiles for the Canon paper I use. It doesn't seem to recognize or give me the option to pick an ICC profile for my monitor.
I called Canon support. The guy I talked to recommended Easy-PhotoPrint EX software. Said it should have come on the CD with my Pixma. It did not. That software does not use the Canon plugin. And seems more limited. He said it works well with Canon cameras. Honestly, he seemed like he was BS'ing me the whole time. If you don't know the answer, it's ok to just say so, is my feeling.
Ok, it turned out to be a long story. Can someone help me? This printer I have does not measure up to everything I've read about it. I've spent a bunch of money to get good prints from my Canon camera. I don't have that, not even close. What do I need to do??
Solved!
Go to Solution.

The answer depends on how you are printing. If you use Canon Print Studio Pro it does all the appropriate adjustments after you pick the option in CPSP.
If you are printing from photo software there will generally be an option to either let the printer manage the printing or have the software manage printing. In the software managed printing option you would choose paper profiles in the softwarer and in the printer driver set color management to None.
Here is a good resource: http://www.youtube.com/watch?v=LlV7cqqladQ&feature=youtu.be
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Acrobat Pro 7 self-heal problem - 10.4.x standard account admin permissions

Hi,
Installed Acrobat Pro 7 as part of Adobe CS 2 - one brand-new G5, and one erase-and-new-install of Tiger 10.4.6 and all apps on a G4 eMac. Same problem on both.
When in a standard user account, repeatedly on launch (apparently during the install/heal step) Acrobat requests administrator password. It fails there without it. And if you give it, it is required again the next time you launch. Permissions repair, etc., and re-install did not help. Nothing came up at the official Adobe support knowledgebase.
Found http://www.macfixit.com/article.php?story=20060224083356302 which suggested manually editing the Root/Library/Application Support/Adobe/Acrobat/CS2ENUProSelfHeal.xml file (changing instances of "Bib" to "BIB" in some .frameworks).
The Adobe User-to-User forums at http://www.adobeforums.com/cgi-bin/webx?[email protected]@.3bbede30 discussed editing additional files inside the Acrobat application package (Adobe Acrobat Professional/Contents/MacOS/AcroENUProSelfHeal.xml and /CS2ENUProSelfHeal.xml), as well as others that the Acrobat installer puts inside of Safari - once again for Bib/BIB.
All this apparently to prevent some sort of cyclical self-break/self-heal that needs admin permission on every launch of the app - the problem appearing to be (with OS X case sensitivity) that app looks for and (re)writes individual files by "different" names in various places (i.e. "AdobeBibUtils.framework" vs "AdobeBIBUtils.framework) in this app.
These edits didn't work in my case. I wonder if any other files might also need to be changed - in fact I saw Bib/BIB use inside of some other CS2 app related files as well.
Would rather not permit general admin access to public machines. Would rather not edit application files. Any suggestions are appreciated. Thanks.
Mac OS X (10.4.6)

Hi welcome
Check out this link, should help
Also, network issues are involved with 10.4.6
http://www.adobe.com/support/techdocs/332657.html

ICC profile problem?

Having a bit of an issue with .png files. It happens randomly, but recently I've been seeing it a lot lately. Most .png files I see while browsing the web of with the preview program itself will show random colored lines with a shadowed out image (the original image) in the background... It's not too important, but something I'd like fixed I guess....
- http://s28.photobucket.com/albums/c234/BkacTiger/?action=view&current=PreviewIss ue.png
If I open the file in preview or any web browser, sometimes (if unlucky) it'll show like this:
- http://s28.photobucket.com/albums/c234/BkacTiger/?action=view&current=AdobeEleme ntsIssue.png
However, if I open the .png file in some programs like Photoshop CS4 or Elements it will give me the following error message but will manage to show the image:
Any ideas on why this is occurring? I've googled around about ICC issues and saw that I had to check ColorSync...I ran the repair and verify options with it not finding any issues. However, I saw another to try adding color profiles to my Library/ColorSync/Profile folders; when doing so, I saw that there were no profiles in there at the time.... Thanks for the time and help.
Note: I wasn't too sure on what to include on this post, so if you need any other info please let me know... thanks again...

Hi guys, thanks for the response. Sadly, I can't go to edit - assign profile because it doesn't let me? It just saids that the "ICC profile is invalid", I click OK and that's that.
This is the only image, it's fine with any others. I have just started using 2 monitors and I wonder if the 2nd monitor has corrupted the profile but it should still let me save it?

Adobe Acrobat Pro - Saving Signed file Problems

I recently upgraded to from Adobe Acrobat version 10 to 11. I used to be able to overite a PDF after signing the document electronically, but now when I sign the document and try to save it, it gives me an error message saying this document is read only.
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Hi,
I am moving your posting at PDF Pack forum to Acrobat forum.
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Acrobat 9 Pro Callout Tool Font Problem

I am using Adobe Acrobat Pro 9. I'm trying to change the font and center the text in a callout tool box. I've tried everything and can't get the font properties to appear. When I select the properties all I can change are properties related to the box itself, not the text. When I highlight the text in the box, all the properties are greyed out. Any help would be much appreciated!

Adobe Tech support was most helpful on this. First download the updated
Distiller ICC profile files at:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID= 3790
Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:
c:\windows\system32\spool\drivers\color
These new files will probably overwrite some old ones.
This solved the problem for me.
This is actually the best solution though I found that instead of copying all the .icc files to the windows\sys... folder, all you need to do is copy the 3 Video files from the RGB folder (VideoHD.icc, VideoNTSC.icc, and VideoPAL.icc). Once you add these three files to c:\windows\system32\spool\drivers\color you will be good to go.
It seems that this was an error on the part of Adobe in that there is no reason to include Video files for printing. Nevertheless, the distiller will look for these and return the ICC profile error message if those files are not present.

Acrobat 9 Pro....Distiller / ICC Profile Problem

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