Acrobat 9 Pro error "serial number not valid"

I am installing Acrobat Pro 9 onto a new laptop. I get an error that my serial number is not valid. Customer service told me that this is a technical issue. I need to have in on my new machine as I use it a lot for work. Any help would be greatly appreciated! ^_^

Hi SuperMommy,
Please provide more information like Opertaing system , Mac or windows you are using.
Also you can visit these link hope they may help you :
http://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

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