Acrobat 9 Pro extended 64-bit add-on uninstall crashes

My windows 7 64 bit computer seems to reboot itself. I've located the problem to possibly be with Acrobat.
When I then tried to unistall "Accrobat 9 Pro extended 64-bit add-on" the computer crashes--straight to black screen and rebooting. I tried to uninstall it in safe mode but windows t pops up with a window telling me some uninstall file is missing.
Any suggestions outside of reinstalling the OS.?
Thanks in advance

All I can tell you is it's title in the "Programs and Features" tool of Windows 7. To whit: "Adobe Acrobat 9 Pro Extended 64-bit Add-On."  It has an installation date of 8-30-2011 and is only 34KB in size, according to Windows. It is listed below the Main Acrobat 9 Pro program, which doesn't give it's size, but does give the current version of 9.5.2, which is the latest for Acrobat 9 Pro as far as I know.
      The one thing I want to establish is whether this add-on is necessary for the current version of Acrobat 9 Pro to function or not. I can find no guidance on Acrobat's website; at least a search reveals nothing anyway. And it is not referenced in their update site at all. If worse comes to worse, I will call them for guidance because our security types are listing it as a problem, and I am wondering if they are confusing this add-on with the main program.
Hope this helps with your knowledge, and thanks for replying.
R

Similar Messages

  • Adobe Acrobat 9 Pro Extended,  64-bit Add-On, Version 9.0.0

    Does anybody know if this is still needed for Adobe Acrobat Pro Ext, version 9.5.2 ? Our security people are declaring that this is a vulnerability, and I see no way to update it or even verify if it is needed. There are no clear references to this on Adobe's website, other than for previous versions of 9 Pro Extended.

    All I can tell you is it's title in the "Programs and Features" tool of Windows 7. To whit: "Adobe Acrobat 9 Pro Extended 64-bit Add-On."  It has an installation date of 8-30-2011 and is only 34KB in size, according to Windows. It is listed below the Main Acrobat 9 Pro program, which doesn't give it's size, but does give the current version of 9.5.2, which is the latest for Acrobat 9 Pro as far as I know.
          The one thing I want to establish is whether this add-on is necessary for the current version of Acrobat 9 Pro to function or not. I can find no guidance on Acrobat's website; at least a search reveals nothing anyway. And it is not referenced in their update site at all. If worse comes to worse, I will call them for guidance because our security types are listing it as a problem, and I am wondering if they are confusing this add-on with the main program.
    Hope this helps with your knowledge, and thanks for replying.
    R

  • Need for Acrobat 9 Pro Extended 64-bit Add-on

    Can anyone tell me if this 34 KB add-on is necessary for Acrobat Pro Extended version 9.5.2? Can find no infomation on Adobe's website about it. It was installed with original software on 8/2011.

    All I can tell you is it's title in the "Programs and Features" tool of Windows 7. To whit: "Adobe Acrobat 9 Pro Extended 64-bit Add-On."  It has an installation date of 8-30-2011 and is only 34KB in size, according to Windows. It is listed below the Main Acrobat 9 Pro program, which doesn't give it's size, but does give the current version of 9.5.2, which is the latest for Acrobat 9 Pro as far as I know.
          The one thing I want to establish is whether this add-on is necessary for the current version of Acrobat 9 Pro to function or not. I can find no guidance on Acrobat's website; at least a search reveals nothing anyway. And it is not referenced in their update site at all. If worse comes to worse, I will call them for guidance because our security types are listing it as a problem, and I am wondering if they are confusing this add-on with the main program.
    Hope this helps with your knowledge, and thanks for replying.
    R

  • Acrobat Pro Extended - how can I add links to 3D-objects?

    Hi there,
    I'm using Acrobat Pro Extended 9.0 and I would like to attach links to different filetypes to a 3D-object in a 3D-PDF. I tried to use the link-tool but it seems like that only works for 2D-PDF. Also in the 3D-Reviewer I haven't found a way yet to make it work.
    Thanks
    what eva

    It's possible, but not in the simple tools-based way.
    The "easiest" way is to add a Javascript to the 3D annotation which hooks the mouse event, scans the event.hits array and reacts based on the contents. If a mesh object is clicked the hits array will contain the mesh name in position 0 (then everything behind it in order). Your only issues arise when you want the "normal" clicking action to work as well (for selecting nodes, etc.), in which case you have to ensure your script passes the events about.
    Many of the example files on the acrobatusers.com 3D gallery use that principle, and there are also some in the adobe.com section on 3D Javascript. The idea of a '3D linking tool' is a loooong way off - the way 3D is handled by Acrobat isn't set up to understand things at that level - the UI sees the 3D model as nothing but a black box that can be shouted at.

  • How do I get the PDF Convert feature of Adobe Acrobat Pro Extended 9.4.4, which makes a PDF of a web page interactive, to work in Firefox 4.0.1?

    I just installed (on my Windows 7 Ultimate (64 bit) operating system/Intel i5 CPU M560 2.67 GHz) and am now using as my default browser Firefox 4.0.1 because Internet Explorer 9 was giving me so much trouble--lack of display of web content, lack of PDF reproduction when web content displayed, screwball formatting display, etc., all of which has been remedied by the mere installation of Firefox 4.0.1.
    How do I get the PDF Convert feature of Adobe Acrobat Pro Extended 9.4.4, which converts a web page to an interactive PDF, to set up and work on Firefox 4.0.1?

    You can not do that using Adobe Acrobat 9. Adobe never made a create PDF add-on for Firefox for use with Adobe Acrobat 9. They created a Firefox add-on for use with Acrobat X, but currently that one does not work with Firefox 4 though Adobe are working on an update.

  • Embedding video in PDF, keeps says it cant convert and need Acrobat Pro Extended?

    I have Acrobat Pro 9 and with using the tool to embed video which seems to convert to a flash format, it keeps coming back saying its unable to convert and that I would need Acrobat Pro Extended.  I tried a handfull of different video types and every one that I chose gave me the same message.  All it will seem to do is somehow link to the video whcih will use the viewer installed on that persons computer to run.  It seems to give you the ability to convert video over but it doesnt let you for anything you choose, what am I doing wrong?
    I have Acrobat Pro 9 Extended at work which I tried the same thing with and of course, that worked.  Is the Extended part by any chance just a patch for Pro 9 or is it a totally different purchase?

    "Add multimedia to PDFs" at Acrobat Pro's LiveDocs may help to clarify.
    http://help.adobe.com/en_US/Acrobat/9.0/Professional/WS65B80E79-F165-44f0-BBCA-0F142A75869 6.html
    Looks like the following general observations apply.
    If the multmedia file(s) meet the identified requirements for Professional it is "in".
    If the multimedia file(s) do not, then conversion is required - but conversion is only available in Pro Extended.
    That you get a "need conversion" message, from Pro that would be indicative of an input that does not meet the specified requirements for direct use in Pro.
    An alternative might be to try "Create Legacy ..."
    Legacy multimedia will rely on the end-user having the appropriate player application installed.
    fwiw - having an interest in multimedia & PDF you might find this helpful
    Video and Audio file formats supported in Acrobat 9 and Adobe Reader 9
    http://kb2.adobe.com/cps/405/kb405848.html
    Be well...

  • Adobe Reader & Acrobat Pro Extended 9.2 are now available

    Hi all,
    Note that Adobe Reader & Acrobat Pro Extended 9.2 are now available
    http://www.adobe.com/support/downloads/new.jsp
    Or simply go to  Help / Check for updates in order to get the latest build available.
    The Adobe® Acrobat® 9.2 Pro Extended update addresses critical security vulnerabilities while providing more overall stability.
    APEX 9.2 also includes the support of Inventor® 2010 and several 3D bugs fixes.
    Hope it helps
    Best Regards
    William Gallego
    A3D QE Team

    RESOLVED!!!
    The private data of the DEVMODE data structure may be corrupted when you use raw mode to print a document in a 32-bit application on a computer that is running a 64-bit version of Windows
    http://support.microsoft.com/kb/930627
    After installing the above patch, it works like a charm.

  • Acrobat X vs. Acrobat Pro Extended

    Hi,
    Currently I have Adobe Acrobat Pro Extended 9.0 installed in my machine and I am a heavy LiveCycle Designer user. I was wondering if I could install Acrobat X without uninstalling the current version in my machine (Acrobat Pro Extended). Also, if I do have to uninstall Acrobat Pro Extended 9.0 in order to install Acrobat X, does that mean I'd lose LiveCycle Designer, or is LiveCycle part of the Acrobat X package too?
    Thank you for your help

    Acrobat X comes together with LiveCycle Designer ES2.
    It is not recommended to install Acrobat X together with Acrobat 9 on one OS.
    During the setup of Acrobat X your asked if you wish to uninstall the current version before you proceed.
    You should do so as the result of the setup otherwise is not foreseeable.

  • Acrobat Pro Extended 9 with Adobe LiveCycle PDF Generator 8.2.1. This Is Work ?

    Hi
    I’m having problems to get LCES PDF-generator.
    After install Adobe LiveCycle PDF Generator  8.2.1 and Acrobat Professional 8.1.5 all work perfect.
    The Question is - "Adobe LiveCycle PDF Generator 8.2.1  with  Acrobat Pro Extended 9 NOT WORK. Because ?. "
    Thank you.

    2009-07-02 03:01:00,042 INFO  [org.quartz.core.JobRunShell] Job QUARTZ_JOBGROUP_IDP.DIRSYNC_JOB threw a JobExecutionException:
    org.quartz.JobExecutionException: A full directory sync initiated through a cron setting or a user-initiated `Sync Now' action in the web console failed to start due to some other running job. This exception indicates that the full directory sync will be rescheduled to run as soon as possible.
    at com.adobe.idp.um.scheduler.DirectorySyncJob.executeSyncInitiate(DirectorySyncJob.java:209 )
    at com.adobe.idp.um.scheduler.DirectorySyncJob.execute(DirectorySyncJob.java:101)
    at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:529)
    2009-07-02 12:10:15,718 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
    Job ID for the submitted createPDF job =ATI-2.docd4b89c-9d0f9f-1b5d8c-ed89df-455685-1d5e35
    2009-07-02 12:10:15,780 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-ATI-2.doc: Time Job Submitted: 02/07/09 12:10
    2009-07-02 12:10:15,843 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-ATI-2.doc: PDF Settings Used: pdfg Standard 8012
    2009-07-02 12:10:15,843 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-ATI-2.doc: Security Settings Used: No Security
    2009-07-02 12:10:15,843 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-ATI-2.doc: FileType Settings Used: Standard
    2009-07-02 12:10:15,843 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-ATI-2.doc: Job Submitted by User: administrator
    2009-07-02 12:10:15,968 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : C:\Documents and Settings\_task-scheduler\Local Settings\Temp\pdfg-_task-scheduler\79\2e3f-d6e58d-d9a0c6-60b470-52417b-2db656\native-in.d oc
    2009-07-02 12:13:05,739 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
    Job ID for the submitted createPDF job =FORMUlÀRIO DE HORA EXTRA.doc8c9547-9e9a42-9e69c7-7ea799-40b767-eb4104
    2009-07-02 12:13:05,755 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-FORMUlÀRIO DE HORA EXTRA.doc: Time Job Submitted: 02/07/09 12:13
    2009-07-02 12:13:05,770 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-FORMUlÀRIO DE HORA EXTRA.doc: PDF Settings Used: pdfg Standard 8013
    2009-07-02 12:13:05,770 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-FORMUlÀRIO DE HORA EXTRA.doc: Security Settings Used: No Security
    2009-07-02 12:13:05,770 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-FORMUlÀRIO DE HORA EXTRA.doc: FileType Settings Used: Standard
    2009-07-02 12:13:05,770 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-FORMUlÀRIO DE HORA EXTRA.doc: Job Submitted by User: administrator
    2009-07-02 12:14:45,855 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry
    2009-07-02 12:14:45,980 WARN  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Acrobat add-in got diabled in MS Office applications . So cleaned entry of Resiliency subtree from registry successfully to re-activate the Acrobat add-in
    2009-07-02 12:14:49,870 INFO  [STDOUT] Exception e06d7363, at 77E4BEF7
    2009-07-02 12:14:49,870 INFO  [STDOUT] Native function stack data: 0,3874f20,b1674,3875268,ffffffff,0,2979ee8,657461,5000b,3080130,0,0,1,0,0,0,c1041904,9989 00,0,53a8900,0,0,b40519,8b00b78a,0,2a043aac,0,0
    2009-07-02 12:14:50,495 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry
    2009-07-02 12:14:50,495 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-The system cannot find the file specified.
    2009-07-02 12:14:50,542 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-ATI-2.doc: Job Completion Status: Failed
    2009-07-02 12:14:50,542 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-ATI-2.doc: Time Job Completed: 02/07/09 12:14
    2009-07-02 12:14:50,542 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-ATI-2.doc: Time of Job Execution: 274.762 ms
    2009-07-02 12:14:50,573 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : C:\Documents and Settings\_task-scheduler\Local Settings\Temp\pdfg-_task-scheduler\b8\f327-3aa5c9-e63e59-7aeb44-a2c3d7-c6a0a9\native-in.d oc
    2009-07-02 12:14:52,104 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.
    2009-07-02 12:14:52,104 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.
    ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
    at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:152)
    at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)
    at sun.reflect.GeneratedMethodAccessor358.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:214)
    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:149)
    at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor. java:54)
    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
    at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:1 58)
    at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)
    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:154)
    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122)
    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
    at org.jboss.ejb.Container.invoke(Container.java:873)
    at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
    at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
    at $Proxy160.doBMT(Unknown Source)
    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:95)
    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:132)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
    at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
    at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:91)
    at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:21 5)
    at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:57)
    at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
    at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:383)
    at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:402)
    at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:174)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:252)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
    at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
    at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:159)
    at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11P rotocol.java:744)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: ALC-PDG-10015-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.
    at com.adobe.pdfg.BMCCaller.checkResult(BMCCaller.java:358)
    at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:788)
    at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:298)
    at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:342)
    at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:172)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
    ... 73 more
    2009-07-02 12:19:20,492 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry
    2009-07-02 12:19:20,492 WARN  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Acrobat add-in got diabled in MS Office applications . So cleaned entry of Resiliency subtree from registry successfully to re-activate the Acrobat add-in
    2009-07-02 12:19:24,584 INFO  [STDOUT] Exception e06d7363, at 77E4BEF7
    2009-07-02 12:19:24,584 INFO  [STDOUT] Native function stack data: 0,3874c78,afd64,3874d10,ffffffff,0,2979808,65006c,50004,20801d3,2aec230,ffffffff,2870,0,0 ,6d89cac8,40006,20c01df,26d381b0,2c84e58,0,ffffffff,ffffffff,ffffffff,ffffffff,0,4255434b, 7265
    2009-07-02 12:19:25,209 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry
    2009-07-02 12:19:25,209 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-The system cannot find the file specified.
    2009-07-02 12:19:25,241 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-FORMUlÀRIO DE HORA EXTRA.doc: Job Completion Status: Failed
    2009-07-02 12:19:25,241 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-FORMUlÀRIO DE HORA EXTRA.doc: Time Job Completed: 02/07/09 12:19
    2009-07-02 12:19:25,241 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-FORMUlÀRIO DE HORA EXTRA.doc: Time of Job Execution: 379.486 ms
    2009-07-02 12:19:25,241 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.
    2009-07-02 12:19:25,241 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.
    ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
    at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:152)
    at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)
    at sun.reflect.GeneratedMethodAccessor358.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:214)
    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:149)
    at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor. java:54)
    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
    at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:1 58)
    at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)
    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:154)
    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122)
    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
    at org.jboss.ejb.Container.invoke(Container.java:873)
    at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
    at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
    at $Proxy160.doBMT(Unknown Source)
    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:95)
    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:132)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
    at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
    at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
    at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:91)
    at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:21 5)
    at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:57)
    at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
    at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:383)
    at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:402)
    at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:174)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:252)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
    at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
    at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:159)
    at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11P rotocol.java:744)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: ALC-PDG-10015-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.
    at com.adobe.pdfg.BMCCaller.checkResult(BMCCaller.java:358)
    at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:788)
    at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:298)
    at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:342)
    at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:172)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
    ... 73 more

  • Adobe Acrobat Pro Extended Will Not Install

    I have the Adobe Master Collection CS5 installed, but needed to use some Acrobat features which I understood were only available in the Pro Extended version, so am trying now to install Extended onto the PC.
    The installation however keeps stopping saying I "already have a more functional product installed" ... Acrobat on this PC is the Pro version, but is not Extended ... is there a way to get it to install without removing the current version and all its settings?

    Since you have CS5 master collection installed- it comes with Acrobat 9.3 and Acrobat Pro Extended,
    that you are trying to install is version no. 9.0. So when you launch the installer, you get the message that you have
    more recent product already installed.
    For installing Acrobat Pro Extended 9.0, you'll have to deactivate and uninstall Acrobat 9.3 and then install Acrobat Pro Extended.

  • PDF Gen need Acrobat pro extended

    Hi all,
    I think I once heard that Adobe Acrobat Pro was enough for PDF Generator. When I config LC ES2 I get warnings in configuration.
    Does LC ES2 require Acrobat Pro Extended? Can it work without?
    How does I most easily update it now LC ES2 is up and running?
    Thanks guys
    /Thomas Groenbaek
    Jyske Bank, Denmark

    "Add multimedia to PDFs" at Acrobat Pro's LiveDocs may help to clarify.
    http://help.adobe.com/en_US/Acrobat/9.0/Professional/WS65B80E79-F165-44f0-BBCA-0F142A75869 6.html
    Looks like the following general observations apply.
    If the multmedia file(s) meet the identified requirements for Professional it is "in".
    If the multimedia file(s) do not, then conversion is required - but conversion is only available in Pro Extended.
    That you get a "need conversion" message, from Pro that would be indicative of an input that does not meet the specified requirements for direct use in Pro.
    An alternative might be to try "Create Legacy ..."
    Legacy multimedia will rely on the end-user having the appropriate player application installed.
    fwiw - having an interest in multimedia & PDF you might find this helpful
    Video and Audio file formats supported in Acrobat 9 and Adobe Reader 9
    http://kb2.adobe.com/cps/405/kb405848.html
    Be well...

  • Where is the logfile for Acrobat Pro Extended 9.2 on Windows ? (regarding Microsoft Office 2003)

    My installation of Acrobat Pro extended works printing all types of Microsoft Office 2003 documents (Word, Excel, Pagemaker, etc) but NOT with Powerpoint and I'm trying to get more information other than what I'm seeing in Powerpoint when I try to create the PDF which is "an error occurred while trying to print the Adobe PDF"
    where would I look for the log file?
    thanks

    RESOLVED!!!
    The private data of the DEVMODE data structure may be corrupted when you use raw mode to print a document in a 32-bit application on a computer that is running a 64-bit version of Windows
    http://support.microsoft.com/kb/930627
    After installing the above patch, it works like a charm.

  • Acrobat Pro Extended 9.3.1 - Can't use "Send for Shared Review"

    After the last update for Acrobat Pro Extended, I cannot send RoboHelp PDF generated documents for shared reivew. I used to be able to send draft reviews of the help (in PDF) using our public shared drive. The error indicates: "The filename you specified is not valid because it does not include a .pdf extension, contains one or more invalid characters or the path preceding it refers to a protected system location." I have not changed any of the items mentioned in the error and yet after the last software release update to the 9.3.1, the share review option is not working. Has anyone run into this issue and can help with pointers?

    I am surprised the patch allowed you to update from AA9.0.0 to 9.3.1 directly. Almost all patches (updates) for Acrobat are incremental and they must be installed in sequence. I suspect this it true for AA9 also, but I could be wrong.
    I suspect it was the jump that is causing the problem. I would suggest you reinstall AA9 (you may have to be careful about activating and deactivating so you do not lose your number of license installs). Once you are back to AA9.0.0, then either use the "Check for Updates" or download all of the updates and install them in order. You may have to reboot after some of the changes. It looks like you have 7 updates to go through. Folks have complained about the updates not being cummulative for years, don't expect things to change.

  • Problem with Adobe Acrobat Pro Extended version 9.3.4 reading Inventor 2009

    I would like to be able to generate 3D PDF files from Autodesk Inventor CAD models (e.g. .iam files) using Adobe Acrobat Pro Extended.  I am constrained to use Inventor 2009.  When I originally installed Acrobat Pro Extended, I was able to make this work after installing the IMPORT3D update at:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4073
    Recently (9/5/2010), I updated Acrobat Pro Extended to version 9.3.4.  I believe that following that update, I lost the ability to read in Inventor 2009 files.  Acrobat Pro Extended now gives the error messages:
    "Exception has been raised" followed by:
    "Acrobat could not open 'file' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).  To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF."
    This is exactly what happened when I first installed Acrobat Pro extended and before I installed the IMPORT3D update mentioned above.  I tried re-installing that update but now the installer gives the error message:
    "No qualifying products found to apply this update."
    Note that Inventor 2009 does allow one to "Save Copy As" to PDF format, but this just creates a 2D PDF snapshot of the current model view -- same for print to pdf.
    I suppose one thing to try is removing Acrobat Pro Extended and then re-installing without the 9.3.4 update, but with the IMPORT3D update -- but if that is necessary, then I won't be able to take advantage of any further updates (e.g. security updates) to Acrobat, which seems like a bad situation.
    Has anyone else had this problem? Or is it just me?

    I may have figured out what was causing my problem with conversion of Inventor 2009 to 3D PDF.  After playing around with a number of inventor files, I discovered that the conversion worked fine when there were no references to external files.  For example a .ipt file (part file) seemed to convert fine.  I believe the problem was that on the form one obtains with Edit->Preferences->Convert to PDF->Autodesk Inventor->Edit Settings->Import->Assembly, the check box for "use root file directory" was NOT checked.  Oddly, this is the default and I'm pretty sure I tried setting the conversion options to the default.  In any case, I now seem to be able to perform the conversion of Inventor 2009 to 3D PDF so this problem is solved I guess.

  • Acrobat Pro Extended to Inventor 2010 Issues

    I purchased Acrobat Pro Extended last night in order to make some 3D PDFs for a sales trip TOMORROW and I cannot get this to work. I have updated APE to version 9.2.0 like one post suggested but it is still not working properly.
    I can create some models from inventor files but only those that are one assembly file with a few parts. If I try to create a model from an inventor file that has a "top level assembly" (Inventor Term) with several "sub assemblies" I get one of three things:
    1.) I get a 3D pdf that has only loaded the last of the three sub assemblies in the file (only on certain models)
    2.) I get this message "Conversion Error" followed by this message "Acrobat could not open <file name> because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)"
    3.) I get this message "Exception has been raised" followed by this message "Acrobat could not open <file name> because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)"
    I am in deep trouble here and need to get this working if you all could be so kind. I did not wait until the last minute I was unfortunately told to prepare this yesterday, sorry for the urgency.
    Jean Chile

    I had problems until it updated to 9.2, then all went OK.
    I've created 3D parts, assemblies and assemblies containing assemblies from IV 2010 files (see attached).

Maybe you are looking for

  • I deleted all my videos!!!!!!!!!!!!!!!

    I just got a new computer and downloaded iTunes for my iPod. I recently used it to sync some songs and everything worked just fine. Today, I plug in my iPod and it deleted all of my movies and TV shows that I purchased on iTunes before I got the new

  • Computer turns on but screen doesn't work

    I turn the computer on and it sounds like it comes on but the screen doesn't come on...?

  • Acrobat 9 Pro and Office 2007 - Incompatibility??

    I have been reading comments on other forums about a compatibility issues between these two softwares. See Amazon product feedback reviews on Acrobat 9 Pro for example. Is this a issue users here are experiencing?.

  • Webinvoke put complex structure

    Hi, I have the following declaration: [OperationContract] [WebInvoke(Method = "PUT", UriTemplate = "svcrVCIPutBellImages? images_in={images_in}")] String svcrVCIPutBellImages(VCI_Bell_Images[] images_in); Where the array is defined as: #region VCI_Be

  • Losing extended list of page sizes in Adobe PDF printer

    I have Acrobat 9.0 Pro installed on Windows 7, and use it with Autocad 2011 x64 (no PDFmaker! very irritating, but another story). From time to time, the Adobe PDF "printer" loses its extended list of page sizes, including the ARCH oversized page siz