Acrobat 9 Pro fails to accept serial number

I have installed an upgrade from CS2 to CS4 Design Premium. All software has opened with the serial number supplied except Acrobat Pro which displays a red cross next to the serial. I have seen references to this problems on other forums but not any solutions. Can anyone help? Thanks, Dan

Mate, did you get your problem sorted out? I just got the CS4 Premium student version, everything was fine except for Acrobat that asks me for the serial then will say it's wrong. And phone support is only Mon to Fri 9 to 5. Thanks

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