Acrobat 9 Pro hangs when moving or resizing stamps

I've had this issue on two different machines running Windows 32 and 64 bit OS.
Document opens fine and you can scroll around and perform operations. Until you put a stamp on it. Everything slows way down but doesn't quite stop. You can't resize or move the stamp although the cursor will eventually show the move or resize symbols because the entire program goes into a semi-freeze. You can't even close the window without waiting several minutes to regain "focus".
If you shut it down and re-open all is normal...until you highlight or focus on the stamp, then the whole freeze or slowdown begins again,
Anyone ever seen this? I can't find anything on it anywhere.

Hi buybeach,
Please update Acrobat to v9.5.5 and check. Was it working fine for you before?
You might also want to repair Acrobat and check.
Regards,
Rave

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