Acrobat 9 Pro ran an installer when I opened it today

I've previously installed and used Acrobat 9 Pro. Today I noticed I couldn't open pdf's in my browser, so I went to open Acrobat 9 Pro and open the file from there. When I tried to open the application, an installer launched for Acrobat 9.3. Very odd. And I had to restart. Is this how updates are made now? Or is something fishy going on?

I faintly recall some folks mentioning registration causing some autoupdate issues. I may not be recalling correctly, but worth asking the question about your registration. I do not run auto updates, but always go to the Adobe web site to download the updates.

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Installation. I am trying to install / use Acrobat XI Pro. After installation when I launch the application, it keeps crashing. PS. I had Acrobat 8 Professional previously.

PS. I am on Mac OS 10.9.3

Hi sethup,
Have you uninstalled Acrobat 8 before installing Acrobat 11?
Did the installation for Acrobat 11 go without any errors?
If yes then it might be an issue with the licensing. We might have to check the amt3.log file.
Do you face the same issue when you try to launch the application in the root user account as well.
Refer : Enabling and using the "root" user in Mac OS X
Regards,
Rave

I've uploaded Acrobat XI Pro and it freezes when I'm using it. I uninstalled and re-installed. When I login, it says that it is unable to validate the account and has an option to use the trial. How do I fix this?

I've uploaded Acrobat XI Pro and it freezes when I'm using it. I uninstalled and re-installed. When I login, it says that it is unable to validate the account and has an option to use the trial. How do I fix this?

This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Good day! On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09 When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Un

Good day!
On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

Hi,
Was it working fine for you before?
Is it with some specific documents?
Are you able to convert the word/excel files to pdf?
Regards,
Rave

Good day!   On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09 When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Una

Good day!
On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

This happens with any file .
Send a file with the screen errors and system data . Also send a couple of files PDF.
Translates only txt format.
Acrobat установлен: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:43:46
Браузер по умолчанию:
Версия BIOS: _ASUS_ - 1072009
Версия ОС: 6.2.9200
Всего виртуальной памяти: 4194176 KB
Всего физической памяти: 4077252 KB
Графическая плата: Intel(R) HD Graphics 4000
    Версия: 10.18.10.3412
    Отметить: Не поддерживается
Доступная виртуальная память: 3638168 KB
Доступная физическая память: 1689940 KB
Имя пользователя: Vazgen
Имя системы: VAZGENTAICHI
Монитор:
    Название: Intel(R) HD Graphics 4000
    Разрешение: 1920 x 1080 x 60
    Бит на пиксел: 32
Название ОС: Microsoft Windows Vista
Папка Windows: C:\WINDOWS
Папка для временных файлов: C:\Users\Vazgen\AppData\Local\Temp\
Почтовая программа по умолчанию: Microsoft Outlook
    mapi32.dll
    Версия: 1.0.2536.0 (winblue_rtm.130821-1623)
Производитель ОС: Microsoft Corporation
Процессор: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~1696 Mhz
Сведения о Windows:
   Планшетный ПК: Да
   Начальная версия: Нет
   Media Center Edition: Нет
   Медленный компьютер: Нет
Сведения о сеансе:
   Тип загрузки: Обычный
   Завершение работы: Нет
   Сеть: Доступно
   Внутри Citrix: Нет
   Внутри VMWare: Нет
   Удаленный сеанс: Нет
   Удаленное управление: Нет
   Использование JAWS: Нет
   Использование Windows-Eyes: Нет
   Использование NVDA: Нет
Сведения об Acrobat:
   Изолирование программной среды: Отключить
   Связанная программа для чтения: Нет
   Multi-Reader с поддержкой Desktop: Отключить
Сведения об отображении:
   Ширина экрана: 1920
   Высота экрана: 1080
   Число мониторов: 2
   Число кнопок мыши: 2
   Мышь с колесом прокрутки: Нет
   С маркером Windows: Нет
   Двухбайтовая кодировка: Нет
   С редактором метода ввода: Да
   В программе для чтения с экрана: Нет
Сведения об учетной записи:
   Права пользователя: Администратор
   Управление учетной записью пользователя: Ограниченное
   Целостность процесса: Не определено
   Тип профиля: Отсутствует
Установленные приложения:
   Версия Office: Office 2013 32-bit
Файл подкачки: 4194303 KB
Часовой пояс: Московское время (зима)
Язык: Русский (Россия)
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Annots.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:22
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\IA32.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:18
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\PaperCapture.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:43:36
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SaveAsRTF.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Updater.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:22

Acrobat XI Pro will not activate when trying to convert to an Acrobat form from an existing Word document

My version of Acrobat XI Pro will not activate when trying to convert to an Acrobat form from an existing Word document. Acrobat not responding.
Please advise
John B

Hi johnb69345359,
I am sorry for the inconvenience caused. Lets try to resolve this issue.
I would require few details in order to diagnose the issue correctly :-
1) Are you able to launch Acrobat XI pro ?
If yes, please try Help -> Repair option to repair Acrobat XI pro. Then try to perform the covert operation.
2) Let me know the Operating system installed on your computer.
3) Is there any error code or error message?
Regards,
Aadesh

I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed. I went to the downloads and can only retrieve Acrobat 8 Pro. The installer will not take my serial number what can I do?

I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed. I went to the downloads and can only retrieve Acrobat 8 Pro. The installer will not take my serial number what can I do?

Hi floyd99,
You can download Acrobat 8 Standard from : https://files.acrobat.com/a/preview/80aa8c58-2951-494e-808a-fb61a6b4aa29
Reagrds,
Rave

Acrobat x pro crash after installation and running it, exit code 16,

Acrobat x pro crash after installation exit code 16
I installed Adobe acrobat X pro 10.0 trial and every time after installation and running the software it give me the following error message
Please uninstall and re install the product, if the problem still occurs contact Adobe etc….
Error code shutdown 16
I’m using window 7 ultimate 32-bit service Pack 1.
I uninstalled also the adobe reader but with no hope,
If anyone can support me with this issue I will be grateful.

Please check the solution provided under the below articles and check if that helps. Few users have resolved their issues by following it.
http://forums.adobe.com/message/4648705
Also, try running the below Microsoft fixit and check if that works.
http://go.microsoft.com/?linkid=9708107
If still same issue, follow "http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html"
[Moved the discussion to Acrobat Installation & Update Issues Forum]

Put my macbook pro to sleep. When I opened it, the desktop window is small and I can't resize it. All applications now run in the smaller size window. Can't make it fill the screen. Just switched from windows. Thank you.

Put my macbook pro to sleep. When I opened it, the desktop window is small and I can't resize it. All applications now run in the smaller size window. Can't make it fill the screen. Just switched from windows. Thank you.

Check to see if the resolution has been changed in System Preferences.
Allan

Hi, well i just got my mac book pro, and it worked perfectly yesterday but then when i opened it today to go on FaceTime, my picture/video was dark and red ! how do i get it back to normal?

hi, well i just got my mac book pro, and it worked perfectly yesterday but then when i opened it today to go on FaceTime, my picture/video was dark and red ! how do i get it back to normal? there is a green light next to the camera when im on photobooth/facetime,...

Just do a restart. It seems to clear it up.

HT1373 I downloaded Piezo to my iMac about a month ago. Now I can't download it to my laptop even though I have authorized the MacBook Pro in iTunes. When I open the App Store, the Piezo app indicates that I have to pay. How do I download Piezo to my lapt

I downloaded Piezo to my iMac about a month ago. Now I can't download it to my laptop even though I have authorized the MacBook Pro in iTunes. When I open the App Store, the Piezo app indicates that I have to pay. How do I download Piezo to my laptop, which I am entitled to do?

I'm running Snow Leopard on my iMac. I have a heap of documents that were created using an old word processor application called Apple Works and it wont work on Lion or Mt Lion. So I'm stuck with Snow leopard for the moment. I guess I can't use the new iPhoto either then...

My MacBook Pro gets really hot when I open a video file of any kind and the video starts lagging and the image fades away, also with anything that starts the fan. Is extremely hot on the left upper corner. Is there something I can do about it?

My MacBook Pro gets really hot when I open a video file of any kind and the video starts lagging and the image fades away, also with anything that starts the fan. Is extremely hot on the left upper corner. Is there something I can do about it?

You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

I have Adobe 8 Pro and until recently when i open up a document it closes on its own in 5 secs. Any help with this?

I have Adobe 8 Pro and until recently when i open up a document it closes on its own in 5 secs. Any help with this?

What OS? Did it ever work. From what you say, it seems it has never worked. Has it always been on this OS?

I saved an Excel file yesterday afternoon, and when I opened it today, all the formatting was lost.

I saved an Excel file yesterday afternoon, and when I opened it today, all the formatting was lost.

See:
*[[/questions/894442]] OWA 2010/Firefox 8 and ASHX Attachments
*[[/questions/895024]]

HT201471 I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the pad for my password came up and then before I could put in my password the screen went black and now I can not get it to work at all. What should I do?

I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the screen for my password came up and then before I could enter it the screen went blank. I can not get it to do anything now. It had about 24% of charge left. I plugged it into the charger and still nothing. What do I do? How do I get it to work?

Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808

Acrobat 9 Pro ran an installer when I opened it today

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