Acrobat 9 Pro tells me I need to uninstall

I have had a legal copy of Acrobat 9 installed & working for years. The last few months I get an error message after almost finishing creating a .pdf document from a Word document that it can not finish due to "something" being wrong with my activation (I missed err message) . . . it tells me to uninstall the product & reinstall from scratch in order to use it. Is there a way around it or should I just dump Adobe & go with one of the competitors (who seem to be getting much better)?

First try to repair from the help menu. Have you updated OFFICE and to what version? Is your Acrobat up to date (9.5.5)?

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I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens. I trouble shoot it and it says incompatible application.

I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens. I trouble shoot it and it says incompatible application.

It sounds like an issue of trying to run XI on VISTA. That combination does not work. Info on both the Acrobat full version (including sub-version) and OS would help. It might also be an issue of running 11.0.0 on a system that needs the updates to work.

Acrobat pro 9.0 update needed

I own a DVD set of CS3 Design Standard for Mac, including a second DVD named CS3.3 including Acrobat 9.
I could not access the DVDs with the Remote Drive function of OSX (I am on a Macbook Air now, without DVD drive). Thus I downloaded CS3 from Adobe and entered the serial number. Works. However, I cannot update to 3.3/Acrobat 9 as there is no download available from Adobe for Mac.
Using a proper external DVD drive should work, I guess - if I can get hold of one, not much motivated to buy one, though.
Or is there another possibility of updating?
Many thanks in advance.

Jeff, thanks.
I'll try the USB thing.
However, I do not think that this is aspecific Acrobat issue, as the
original CS3 DVD didn't work either through remote, so I downloaded it
from Adobe, which worked fine.
C
Am 13.08.14 um 00:00 schrieb Jeff A Wright:
Acrobat pro 9.0 update needed
created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright>
in /Downloading, Installing, Setting Up/ - View the full discussion
<https://forums.adobe.com/message/6634631#6634631>

My Macbook Pro tells me I need OS X 10.5 or higher to install essential software, but I already have Yosemite (10.10.1). What is going on?

My Macbook Pro tells me I need OS X 10.5 or higher to install essential software, but I already have Yosemite (10.10.1). What is going on?

This is it. Programming was done by idiots. People at schools IT department 20 or so full time positions know less then kids at Best Buy GeekSquad minimum wage part time, don't know or even want to call to find out. They just sit there and ask if the antivirus is upto date, I cant install your software that check the antivirus, "ITS NOT THE ANTIVIRUS". Three weeks and as always I have to find the fix myself. My god, why do I work for my money when I can just sit and collect it. Sorry for the rant.
This fix works and needs to be loaded on the campus network.

I bought Adobe Acrobat Pro 9 and I need to reinstall it. Please could you provide me with a link. (I

I bought Adobe Acrobat Pro 9 (in 2011)and I need to reinstall it. Please could you provide me with a link for download for MAC OSX. (I have the serial number in my adobe account.)

Hi Rebmay ,
You can download the trial version of Acrobat IX pro from the below mentioned link and activate it with the serial number.
http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
Notes : Please follow these important instructions carefully or the link will not work!
Thanks!
Eshant

What do I do with out of date Acrobat Pro? Keep using it or uninstall it?

I need to update my Acrobat Pro 9.5.3 for use with my CS5 Creative Suite. Are you saying it is no longer possible? Then how do I stop that darn Acrobat Update Installer from popping up all the time? Should I be worried about not upgrading (spending more money) when I am running Yosemite 10.10.2 on my iMac?

Hi Deboah,
You can download and install the updates for Acrobat 9 from: ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/
Acrobat 9 has not been tested on Mac Yosemite and you might face compatibility issues with it.
Regards,
Rave

I have Adobe Acrobat Pro. Do I need to purchase Forms Central separately?

I've created a form using Adobe Acrobat Pro, now I want to distribute the form but it keeps asking me to subscribe for the monthly service. Is this not included in the Pro version?

Formcentral service is not included in the perpetual license of Acrobat XI. It must either be purchased separately or it is included in the subscription version of Acrobat.
Andrew

If I have a license for Acrobat Pro XI do I need to upgrade on FormsCentral to use advanced features?

I am looking to use more than the standard 5 forms, as well as the email redirect functions etc. While my machine has Acrobat XI Pro, it still asks me to upgrade on FormsCentral when I go to use some features. Yet, when I select the upgrade button, it says upgrading to Acrobat Pro is an option.

Why want you use FormsCentral?

Acrobat Pro Freezes completely so I need to Force Quit

I hope I am posting in the right place. Please let me know if I should move this. I am so desperate-- I have tried everything I can think of and I hope someone has another idea I can try.
I am using Acrobat Pro. When the problem started I was using Pro X. I tried upgrading to the trial Acrobat XI to see if that fixed the problem, but it didn't. I don't care which I use as long as it works.
The program starts up, but I can't click on any of the choices on the "splash screen" (where you can choose Open a Recent File or Select a Task). When I roll over the choices I see the rollover highlight, but nothing happens when I click. I can open a file from the FILE menu, but when I do I can't do anything with it. None of the tools on the window tool bar work. Then the whole thing freezes and I have to Force Quit to close the program.
I am on a Mac running Mountain Lion OS X 10.8.5 with a 3.2 GHz Intel Cose i3 processor and 12 GB 1333 MHz DDR3 memory. When the problem started I was using Lion 10.7.5, so I tried upgrading to Mountain Lion, but it didn't fix the problem.
Here is what I have tried:
> Uninstalling and reinstalling Acrobat Pro X numerous times
> Installing, uninstalling, reinstalling Acrobat Pro XI
> Installing in Safe Mode
> Uninstalling every other Adobe product I had (After Effects Trial, inDesign 5, Adobe Reader)
I also tried various things I found in the Forums-- so many that I can't remember now. One had to do with moving certain preference files and opening the program again, one was the fix for a CS6 conflict problem.
When the problem first started I discovered that my Time Machine backup was not working because my backup disc was full and Time Machine wasn't deleting the old backups. I didn't have a recent backup so I didn't want to do a system restore to before the problem. I got a new 4TB external drive for Time Machine, and got a 3TB external drive to clear a bunch of large documents off my main hard drive.
I am willing to try anything. Please help!!!
Katie

Well, after two weeks of pulling my hair out I finally figured it out last night! The problem was a bad mouse driver. I use an Evoluent mouse (which I LOVE) but it is an older model and I suppose the update from OX 10.7.4 to 10.7.5 just kicked the driver into incompatiblity. I had tested the mouse a week or so ago and my Mac wireless mouse worked but didn't solve the problem because when I did the test I didn't actually unplug the Evoluent mouse. Once I did that last night, and used only the Mac wireless mouse, Acrobat went back to working properly.
I just ordered the newest Evoluent mouse which is compatible with OS X. I can't wait for it to arrive tomorrow!!
Thank you to everyone who viewed this question and tried to think of a solution.
Katie

Need help with Java Script to perform a calculation in Adobe Acrobat Pro 9 form

I have a form (test) that I am creating in Adobe Acrobat Pro 9.
I need help creating custom Java Script so I can get the desired answer.
1) There are several questions in each group that require a numerical answer between 0-4
2) There is a total field set up to sum the answers from all above questions
3) The final "score" takes the answer from Step 2 above and divides by the total possible answer
Any help on what Java Script I need to complete this would be greatly appreciated!
I've attached a "spreadsheet" that shows it in more detail as well as what formulas I used in Excel to get the desired end result.
Thanks in advance.

Have you tried the "The field is the average of:"?

Acrobat Pro 9 & XI both installed on Mac. How can I uninstall Acrobat Pro 9 & not affect Acrobat XI?

Adobe Acrobat Pro 9 and Acrobat Pro XI are installed on the same iMac with OS X 10.8.5. How do I safely uninstall only Acrobat Pro 9 without affecting Acrobat Pro XI?
When I first installed Acrobat Pro XI, I thought maybe I was suppose to leave Acrobat Pro 9 on my computer.
So now I have both Adobe Acrobat Pro 9 and Acrobat Pro 11 installed.
I see no benefit to having both installed. I want to uninstall only the Acrobat Pro 9 and not Acrobat Pro XI.
I am not sure that I can safely uninstall Acrobat Pro 9 without affecting the functioning and files for Acrobat Pro XI.
I started to uninstall Acrobat 9, but I stopped when I saw a warning in a little window.
I went to the "Acrobat Uninstaller.app" file in the "Adobe Acrobat 9 Pro" folder and double clicked it.
The Acrobat folder for Acrobat XI Pro came up with the file "Adobe Acrobat Pro.app" selected
I manually selected the "Adobe Acrobat Pro.app" file in the "Adobe Acrobat 9 Pro" folder.
When I clicked on "Adobe Acrobat Pro.app" for Acrobat 9 a window with a warning came up. So I stopped.
"Uninstall will remove files, folders, and preferences installed by Acrobat from your system.
There is no undo available. User data files and directories shared by other Adobe applications will not be removed."
Should I go ahead and click [Uninstall]?
I don't think it will delete my pdf files.
Will this affect my Acrobat XI operating &/or preferences? Will Acrobat XI still function correctly?
What do I have to do to safely have just Acrobat XI on my computer without Acrobat 9?
Thank you for any help.

I am trying to uninstall, I tried to uninstall, but I got the following message when trying to uninstall: "Invalid Application. The application selected was not a valid Acrobat application for this uninstaller. Please rerun the uninstaller." Acrobat 9 installation suddenly stopped working
Can you help?

Need to download adobe acrobat pro 9 again

Where do I go to download Adobe Acrobat pro 9? I need to install on a new computer and have product key #.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Acrobat Pro App won't uninstall then reinstall

I have Adobe Creative Cloud and I am unable to uninstall then reinstall Acrobat Pro. When I try, the uninstall seems to last one second, then I get the checked circle saying that the app is up to date. When I try to launch the app, I get Error code 1 and I am told to reinstall the app! Help please! Thanks.

Hi s.b.art,
Please try the steps mentioned in the KB Doc: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Regards,
Rave

I have Adobe Acrobat Pro v. 9.0. I would like upgrade to v. 11

I'd like to upgrade from Adobe Acrobat Pro v. 9 to Acrobat Pro v. 11. via uninstalling v. 9.0 and installing v. 11. The reason is that I'm having problems opening PDF files on my PC.

Acrobat XI Pro does not work as well as previous versions. For example, using "Combine Files into PDF" function, Acrobat will not work if one or more of your WORD docs has a text layer (such as in a WORD template to produce a letterhead). The text layer will not print to PDF, although this function works fine in previous versions. It will convert your WORD docs to PDF, but if any WORD doc has a text layer, it will not be converted. It will show up as a blank space. I have a letterhead text layer that has my work credentials. It does not show up on the converted PDF, using the bundle (Combine Files into PDF) function. Tech Supports workaround for this is to first create a PDF from the WORD page that has a text layer by first clicking on Acrobat, at the top of the monitor page, then clicking on Create PDF. Save the PDF, which will have the printed text layer. Then go to Combine Files into PDF and include that already created PDF page in the bundle. That will work, but it's another step you have to go through to create your bundle, i.e., your work flow is interrupted by having to accomplish the workaround (documented in Adobe Case No. 0185444461). Acrobat Pro 9 extended did not need this workaround - nor did previous versions. Tech Supports comment was that Adobe changed a lot of things - in this case, not for the good.

Want Preview -- but PDFs keeping launching in Acrobat Pro 8

How do I make sure that whenever I launch a PDF -- whether by opening a PDF on my hard drive or when downloading a PDF in Safari or Firefox -- that it always launches Preview and NEVER launches Acrobat Pro 8. I've selected "Get Info" on a PDF file on my desktop, told it to Open with Preview and to "Use this Application to open all documents like this" but after doing so, other PDFs on my hard drive still open with Acrobat Pro. And I can't find anything in Safari's preferences to tell it to ignore Acrobat and use Preview. I will need to continue to use Acrobat Pro once in a while to edit PDFs, etc., but for everyday viewing of PDF files, Acrobat is slow, cluttered, and a real pain compared to Preview. (I'll also need to make sure that when I download an upgrade to Acrobat Pro, which I'll need to do eventually, that the Adobe app doesn't hi-jack things again.)

I think there are subtle differences in pdf versions, but the extension is the same.
So for the one you have changed, does it stay changed to Preview?
If there is a group of them made by Acrobat Pro, select the group and Command + i and after selecting Open with Preview, and Change All, that may make them stick with Preview.

Acrobat 9 Pro tells me I need to uninstall

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