Acrobat 9 Pro update 9.2

Won't install.
"The installation process has encountererd a problem. Please choose from the following options:"
It then lists three relatively useless options.
Anyone have a fix for this?

Download and install manually instead of through the automatic process
All Adobe updates start here and select product, install in number order, updates are not cumulative http://www.adobe.com/downloads/updates/

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Adobe Reader and Acrobat Pro updates for 11.0.10 being pushed out through SolarWinds Patch Manager are not being recognized as applicable.

I am trying to update our Adobe Reader and Acrobat Pro to 11.0.10 using the default MSP packages with SolarWinds Patch Manager. All of the systems keep reporting as 'NOT APPLICABLE'. All of the workstations have Reader11.0.09, with about 10% still on 11.0.08 (due to the fact that the reader 11.0.09 package only patched about 2/3 of the systems). All systems that have Acrobat Pro are 11.0.09.
In SolarWinds I am using the "Adobe Systems, Inc. Packages" node.
Adobe Systems Acrobat 11 Catalog
Adobe Systems Reader 11 Catalog
and the SW Patch Manager downloads the msp's straight from Adobe.
I have checked the msp's manually and they will update at least back to 11.0.07 in Reader, and 11.0.0 in Acrobat Pro. (I had an old stand alone system that still had Reader 11.0.07, and I did a new install of Pro and went straight to update 11.0.10)
The SolarWinds Tech said, "Okay. That content is produced by Adobe. Any questions concerning applicability logic or diagnosing why a package reports as NotApplicable when that's not expected would need to be directed to Adobe, as they are solely responsible for that content and its behavior".
I am new to SolarWinds Patch Manager, and any help or advice would be greatly appreciated.

It sounds like you are attempting to use the SCUP catalogs outside of the MS solution. I can almost guarantee you that Adobe didn't test it if it's not referenced in the ETK: 11 SCCM-SCUP — Enterprise Administration Guide
That being said there "should" be logging available in any deployment solution. Since I am not familiar with Solar-Winds particular solution I can't say if it logs errors and how verbose those logs might be. If you have logs then post the output and the forum members "might" be able to assist you.

Acrobat Pro Updates

Windows XP Pro, CS3, Acrobat Pro 8.1
Recently I had to reinstall CS3. My CS3 disk came with Acrobat Pro 8.0 which was reinstalled with the rest of CS3. I would like to update to current version of Acrobat Pro (10.something) however when updating from Adobe site I get message that patch is not present. Am I entitled to the current version? . If so, what part of updating process that I am missing and how do I get it? I was able to get from 8 to 8.1 but could get no farther. Any thoughts out there?

THe current version of AA8 is 8.3.1. That is as far as you can go. You should be able to do updates from the help menu. If not you can go to http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows to get the updates for manual installation. Generally (unless said otherwise) you have to download all of the updates and install them in order (you can not generally skip one since they are not cummulative). You can not update to AA X, that is an upgrade and requires something on the order of $199.

Adobe Acrobat 7.1.4 Pro Update - can't install

How does one install this Acrobat Pro update to version 7.1.4 in WIndows. It's an .msp file. What the hell is that?
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4543

Hi jngarvey,
If you are having issues updating your iPad, you may find the following articles helpful:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
- Brenden

Problems running updater for Acrobat Pro

Since I upgraded to a Windows Vista computer 4 years ago I have had problems running Acrobat Pro Updater. This goes all the way back to v7. The installer always fails with error 1601 'Can't find network path.' I went through all of Adobe's troubleshooting docs. The only method that I found to a solution for the 1601 error that worked was to edit the registry by deleting all MS Office installer entries. Then running the updater. Then reinstalling the registry entries. Not a big deal one time but a pain in the *** over the last couple of years. And not terrifically elegant. After completely unstalling Acrobat Pro and installing new versions and CS Suites several times, the problem remains.
Surely there must be a better way to deal with these updates.

This has been a pattern since I started using a Vista workstation in 2007 with Acrobat 7 Pro and the original CS Suite. I'm now on Acrobat 9.x Pro and CS5. At one point I reverted from Office 2007 to Office 2003 thinking it might make a difference. It did not. So, it would appear that any version of Office and any version of Acrobat have this problem with some Vista installations. This workstation is running all current Vista service packs and patches.

Problems with text box borders, tabbing and saving doc in Acrobat Pro 7.1.0

When I view my form document in Acrobat Reader, there is a red border around several text boxes
in which I've selected 'NO border'
Also, I've selected 'column order' for tabbing, but tabs continue to function in order in which I inserted form item (text box, check box or radial button). Since I didn't insert these consecutively, tabs no jump all around the form instead of proceeding in order from top to bottm and left to right.
I've checked for Mac Acrobat Pro updates and see that there are three - 7.1.1, 7.1.3, and 7.1.4, and am downloading them for install.
Do any of the updates fix these problems? Or how can it be fixed?
On opening document in Reader, I also get a message informing that document cannot be saved with changes and must be printed, even though I've created it with fillable forms.
Is there some setting for allowing document to be saved?
I want to be able to have recipient be able to download form, fill it out, save changes, attach to email and return it to me.

This has been a problem since version 8 on the mac. Acrobat 7 on the mac worked fine with the right side trim but not on the PC.
We are still having this problem with Acrobat 9.4.0 on the Mac & PC.
This has now been an issue for 2 versions of Acrobat Pro.(8 & 9)
Being in Pre Press and having to constantly set the trim for jobs, this is now taking up too much time and costing money.
Please fix this Adobe.
and on another note. how hard would it be to display the trim (if set) next to where the page size is?
If the trim is set it should display it! why should we have to go to document/crop pages>trim.
Im in a busy Pre Press Dept and the amount of times you have to check a trim size is stupid.
I always set prefs to display crop / trim / and bleed boxes and this helps but it should display it if its set.
Thanks
Hope this is resolved soon.

Acrobat Pro X reinstall Fails

I received an Acrobat Pro update notification and started the update process. Update failed and the message said it needed to uninstall and reinstall Acrobat Pro.
I followed Adobe’s advice. But I have not been able to get Acrobat Pro to finish installing on my MacPro (desktop) runs on OSX 10.9.5. I have read lots of help files, and group discussions. I have tried all sorts of things including uninstalling various ways and reinstalling various ways. I tried other utilities to scrub residual Adobe files. I've tried installing as root user, in safe mode, etc.
My Acrobat Pro is part for the CS6 suite. It is an original CS6 install disk (not a download). Other parts of CS6 suite are working fine. Along the way I've rebuilt permissions and done various disk maintenance several times. I even had to restore from Time Machine once.
Throughout all of this, about the same thing always happens. The CS installer runs fine for everything up to the last stage of installation for Acrobat. When the installer finishes, it says Acrobat install failed. The latest error log is below.
My Acrobat Pro was able to update until 11.0.09 Pro update on 9/11/14. Before the latest update and Acrobat actually runs, and works fine. The main indicator that something isn't right is that when I try to update it, the update (also seems to run OK until about the end but then) says it can't update Acrobat because something has been changed. The other CS applications run and update fine.
I lost the Acrobat Pro Since I uninstalled and have not been able to reinstall back to my CS6 suite. I'm tired of trying things without knowing what I'm trying to fix. It's clear that this type of problem is pretty widespread with Adobe Acrobat. So, does anyone really understand what the problem with their installer is??
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW006, DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Acrobat X Pro : Install failed

Hi Anoop,
Thank you for the response. But It did not work. I already tried running my
Mac in Safe Boot Mode and then install Acrobat. I tried again after I
received this email instruction. it failed again.
My question is How to reinstall Acrobat X Pro?
This is how it happened:
I received an Acrobat X Pro update notification and started the update
process. Update failed and the message said it needed to uninstall and
reinstall Acrobat X Pro.
I followed Adobe¹s advice. But I have not been able to get Acrobat Pro to
finish installing on my MacPro (desktop) runs on OSX 10.9.5. I have read
lots of help files, and group discussions. I have tried all sorts of things
including uninstalling various ways and reinstalling various ways. I tried
other utilities to scrub residual Adobe files. I've tried installing as root
user, in safe mode, etc.
My Acrobat X Pro is part for the CS6 suite. It is an original CS6 install
disk (not a download). Other parts of CS6 suite are working fine. Along the
way I've rebuilt permissions and done various disk maintenance several
times. I even had to restore from Time Machine once.
Throughout all of this, about the same thing always happens. The CS
installer runs fine for everything up to the last stage of installation for
Acrobat. When the installer finishes, it says Acrobat install failed. The
latest error log is below.
My Acrobat X Pro was able to update before v11.0.09 Pro update on 9/11/14.
Before the latest update and Acrobat actually runs, and works fine. The main
indicator that something isn't right is that when I try to update it, the
update (also seems to run OK until about the end but then) says it can't
update Acrobat because something has been changed. The other CS applications
run and update fine.
I lost the Acrobat X Pro since I uninstalled and have not been able to
reinstall back to my CS6 suite. I'm tired of trying things without knowing
what I'm trying to fix. It's clear that this type of problem is pretty
widespread with Adobe Acrobat. So, does anyone really understand what the
problem with their installer is??
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For
example, ERROR: DW006, DW050 ...

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Hi mattwillball,
Could you please let me know what version of OS are you using.
You might need to refer the following KB doc link for issue where Acrobat download and install process is stuck at 35% on MAC:
Installation Prompt to Close SafariNotificati
If this does not help, then please let me know if you get any other error message when installation is stuck.
Hope to hear from you.
regards,
Anubha

Remote Update Manager - Acrobat Pro

Hello everyone,
Please review this snippit from the Remote Update Manager (RUM) documentation.
Note: Remote Update Manager is meant only for a subsection of Adobe Desktop products. It can not be used for browser plug-ins such as Flash Player and for Adobe Reader, Acrobat Professional, and Adobe AIR application updates.
I ask the question... WHY?
Why, at the very least isn't Acrobat Pro part of the Adobe Update Server Setup Tool (AUSST) and RUM configuration?
I've finally gotten my Adobe udate server working and created a Scheduled Task to run the incremental update everyday. Perfect.
Now I'm implementing the override files on my client machines and creating a Scheduled Tasks to run the RemoteUpdateManager so that my users (as well as myself) do not have to worry about updating the Adobe programs... BUT... one of the programs that we use quite a bit, Acrobat Pro, is not part of this automated update scenario.
So, I'm left still updating Acrobat manually which almost, but not quite, defeats the purpose of AUSST & RUM.
Can anyone from Adobe tell me whether there are plans to add Acrobat Pro to the automated updating procedure mentioned above?
Please say yes.
I'm so close to being at the point where the Adobe updates are completely automated. Adding Acrobat Pro to the list would be like hitting a grand slam in the 9th inning to win the game.
Thanks in advance.

Markus, thank you for the information.
First, If Acrobat is not a creative product then it shouldn't be offered in the CC collection of programs.
Second, Things being the way they are - Acrobat being deployable with the CC programs - it should be updated the same way as the CC programs. It would just make it nice and tidy and dare I say efficient.
I will check out the link to the tools. Great, more software to download, install and configure.

Acrobat Pro Not Working after Latest Update to Snow Leopard

After getting the latest update for Snow Leopard I get the following when Acrobat tries to boot:
Process:         AdobeAcrobat [157]
Path:            /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         9.0.0 (9.0.0)
Code Type:       X86 (Native)
Parent Process: launchd [77]
Date/Time:       2010-03-31 11:25:30.253 -0600
OS Version:      Mac OS X 10.6.3 (10D573)
There is more after this but the summary is that it doesn't boot. Is anyone having this problem also? And if so how did you fix it.? I have tried uninstalling and reinstalling Acrobat but with no success.
Thanks in advance.
David

BBfolgart wrote:
Hi Michael,
Thanks for your reply. However how can you upgrade when the program won't boot? I tried downloading again from Adobe but the version that comes over is 9.0. Is there anyway to force a load? Or anyway for Adobe to push me 9.3.1?
Regards,
David
First try removing preference and or .plist files for Acrobat. Then when you get working try this tip below that might help when you update the application and it fails.
I've come across this in these forums That may or may not solve the update issue for "some" people:
<http://forums.adobe.com/message/2692924#2692924>
see if you think. it helps.

9.1.2 Update Fails in Acrobat Pro 9

I am running a standalone version of Acrobat Pro 9 on an iMac running Mac OS X 10.5.8. I am trying to update Acrobat Pro 9 from 9.1.1 to 9.1.2 without success. I have had problems with EVERY SINGLE update from 9.0.0 whether from help>check for update OR from a direct download from Adobe.
When attempting to install 9.1.2 I receive the following message:
The patch has failed because the application has been modified since it was originally installed (for example, plug-ins may have been disabled). Please go to the Adobe support website for more information regarding how to re-enable disabled components prior to installing the patch. Or, you can uninstall and reinstall the application, and then reinstall the patch.
The console log has the following messages:
04/09/2010 12:04:34 PM defaults[17997]
The domain/default pair of (/Volumes/AcroProUpd912_all/Acrobat 9 Pro Patch.app/Contents/Resources/RegExList, 1) does not exist
04/09/2010 12:04:34 PM defaults[17997]
The domain/default pair of (/Volumes/AcroProUpd912_all/Acrobat 9 Pro Patch.app/Contents/Resources/RegExList, 1) does not exist
04/09/2010 12:04:47 PM Acrobat 9 Pro Patch[17975] Install script failed with exit status: 1
04/09/2010 12:04:47 PM Acrobat 9 Pro Patch[17975] Install script failed with exit status: 1
I decided to do a complete uninstall and reinstall of a more up-to-date version of Acrobat Pro 9 from the Adobe site, but the uninstaller claims Adobe Acrobat Pro.app is an invalid file.
I've read countless messages online with similar stories and I find it incredible that there are so few solutions to all of these problems.
Contrary to my nature, I am hopeful someone can help.
Thanks.
P.S. - it's hard not to be sympathetic to Apple's latest contretemps with Adobe Flash...

graffiti, KamakuraKid, phillip -
thanks for all the tips - unfortunately none of the suggestions worked.
i first deleted the AUMProduct.aup file - the update failed.
i hoped a new admin account would do the trick, but was surprised to again encounter the "The patch has failed..." error.
as far as the python errors in console, i don't have these.
as a last resort i ran the uninstaller program, but it does not think Adobe Acrobat Pro.app is a valid program file!
i'd drag it to the waste basket, but am sure some piece left hanging somewhere would come back to haunt me.
not sure what to do now...
steven

Where is the download for updating acrobat pro from 9.0 to 9.5.5

I've got a new computer and installed CS4 (I know, and old old version). Default Acrobat Pro installed is 9.0. On my old PC, the version is 9.5.5. I can't seem to find the udpate that would move me from 9.0 to 9.5.5. Any ideas?

update by downloading the files directly and then applying them:
pre cc updates: http://www.adobe.com/downloads/updates/

Adobe Acrobat Pro 10.1.10 not updating - using MAC OS X, v 10.9.5. Help!

Adobe Acrobat Pro 10.1.10 not updating. Trying to update to version 10.1.13. on MAC OS X, v 10.9.5. All my Adobe CS5.5 Design Premium products update fine.
First tried automatic updates and go this: Update error: An error occurred. Please check for updates again later. Error: 1514.
Then went to Adobe.com to download update.
Downloaded the 10.1.13 update, started installation but in final stage of installation got this message "The Installation Failed (encountered an error) Contact software manufacturer for assistance.”
What do I do now? Thanks,

Hey Marylou Wade,
We would need the Acrobat installation logs in order to analyze this error. Please follow the below procedure to extract the log :
- During the installation press Command + L.
- Installer Log window appears. Now On the top left corner of this window, by default 'Show Errors Only' is selected in drop-down list.
- Change it to 'Show All Logs'. Now when the installer hangs, copy log from here and send it to us.
Regards,
Rahul Tyagi

Acrobat Plug In Container Crashes After Update to Acrobat Pro 10.1.3

After the 10.1.3 update was applied to Acrobat Pro X for Windows (on Windows 7 64-bit), the Acrobat Plug-In for Firefox crashes intermittently. A dialog box will appear within the Firefox environment reporting the crash. Firefox continues running without issue.
Reported error:
Faulting application name: plugin-container.exe, version: 12.0.0.4493, time stamp: 0x4f920759
Faulting module name: Acrobat.dll, version: 10.1.3.23, time stamp: 0x4f7bd9b8
Exception code: 0xc0000005
Fault offset: 0x000bdf75
Faulting process id: 0x1acc
Faulting application start time: 0x01cd223736e368ee
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.dll
Report Id: ba947bbf-8e2a-11e1-9d58-5c260a306abe
I attempted a repair of the Acrobat 10.1.3 install, but this does not resolve the error; nor does reinstalling or updating Firefox to the latest build.

ry a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About

Acrobat 9 Pro update download problems

Note: I recently hooked up a Samsung 830 128GB SSD to an old Dell Optiplex GX280. The OS is Win XP Pro. I've had issues running the Windows and Microsoft Update manually and had to resort to just using auto-updates (which for some reason works without problem).
I am unable to get updates for Acrobat from both the "Check for Updates" in Acrobat Pro and from the site. Pro's update option is just trying to download the updater. As for the site, it's from downloading any update from the download section for Acrobat.
In both cases, the download stalls itself at around 80-99.9% complete. I had no issues installing Acrobat 9 Pro. I noticed that before stalling, the download rate drastically drops before locking itself. So it might have been downloading at 900KB, when it hits around the 80% mark it'll drop to around 300KB and quickly drop further. It usually locks itself at 100-200KB/sec. Mind you, the download window or browser are not frozen. I can still interact with them without issues (I can download other things, browse pages, and cancel that locked download). The in-program updater might stall itself after I click cancel, but it usually functions properly by showing that window with options to take in canceling.
The one that stands out the most is the fact I can't download the updates manually. I've tried Firefox and Chrome, and both result in the same problem. I've also tried this with several update files. Oddly enough, it's only the update files that have this problem. I've successfully downloaded other files from Adobe like Flash and Reader X installer (which also downloaded and installed fine). The downloads I've done from other sites, like Malwarebytes, all downloaded and updated fine.
Is there anything I can do to fix this? I'm assuming it has a tie-in with my Windows/Microsoft Update problem. Thanks in advance.

Hi Bill, thanks for the reply. That page is actually what I was referring to by being unable to get updates from the site. I tried it again, following your link (just in case), and the problem still occurs. I'm looking at it right now and typing as I go (so things are being typed in as I see them), 88% of 1 file, dl rate of ~900KB/sec before that 88% and dropped to ~150KB/sec for maybe 30sec. It swiftly dropped further and is now 90% and "downloading" at 72.8KB/sec. I say downloading but it's actually just idling itself, as it did when it hit 88%. About 2-3min later, it is still at 90% and is stuck at 59.0KB/sec dl rate.
If this is similar to the others, it will eventually stall itself indefinitely. In the case of the previously mentioned attempts, several hours go by with no progress. The Windows/Microsoft Update problem, I left it running for about 6hrs with no progress at all.
Any advice on what to do would be much appreciated.

When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

Error Updating have you completed all of the steps listed in Error 1603: A fatal error occurred during installation? Did you have any questions on any of the steps listed?

Acrobat 9 Pro update 9.2

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