Acrobat 9 Pro will not open for certain users - Not UNC path error

Hello, I have recently installed Acrobat 9 Pro and It runs fine in an alternate account on my machine. When I go to run it on the primary account, It immediately throws an error. I have checked the registry and the account in question does not have its app data on a UNC path. Thank you in advance for your assistance.
Nick

This is a user forum, but with Adobe you might find better help here than in other places anyway. Many of the users here have been through most of the problems and if you hit one that has been there you will likely get a good answer. Some of the folks are good at making suggestions to try (as they would try) and others will try to replicate the problem if you give enough info. Many of us are a bit crazy for spending so much time here, but we learn along with helping, an aspect we enjoy - takes the edge off the day! (OK, maybe I am speaking for myself.)
If you run into some other specifics that may help others provide you ideas to try, do come back. If you find a solution to your problem, please report it also. Bill

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Safari does not open for some users, but does on others...

I have 5 user accounts on my laptop. Safari opens for me (admin) & two others, but crashes before it opens on two other users. They are managed accounts w/parental control but they do have permission to run Safari.
So, I know the problem is within those two users.
I've cleaned out caches, replaced safari.plist preferences, ran cron clean jobs, even ran Disk Warrior. Still not working for those two users.
Where should I look to fix?
Here is crash log..., thanks all for any help you can provide.
Date/Time: 2007-09-20 00:19:22.931 -0700
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [622]
Version: 3.0.3 (522.12.1)
Build Version: 2
Project Name: WebBrowser
Source Version: 45221201
PID: 5840
Thread: 0
Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x92bfe12c
Thread 0 Crashed:
0 com.apple.Foundation 0x92bfe12c _NSRaiseError + 264
1 com.apple.Foundation 0x92caf4e0 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 112
2 com.apple.AppKit 0x937da22c -[NSMenu itemAtIndex:] + 180
3 com.apple.Safari 0x00006278 0x1000 + 21112
4 com.apple.Foundation 0x92bed674 -[NSSet makeObjectsPerformSelector:] + 164
5 com.apple.AppKit 0x937bba70 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
6 com.apple.AppKit 0x937a7c9c loadNib + 240
7 com.apple.AppKit 0x937a76f4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 716
8 com.apple.AppKit 0x937febc4 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
9 com.apple.AppKit 0x9388ea70 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
10 com.apple.AppKit 0x9388e810 NSApplicationMain + 344
11 com.apple.Safari 0x0000244c 0x1000 + 5196
12 com.apple.Safari 0x0004f1b0 0x1000 + 319920
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000092bfe12c srr1: 0x000000000202f030 vrsave: 0x0000000000000000
cr: 0x24000442 xer: 0x0000000000000007 lr: 0x0000000092bfe104 ctr: 0x0000000092bbfebc
r0: 0x0000000000000000 r1: 0x00000000bffff7d0 r2: 0x00000000a2bbd508 r3: 0x00000000bffff380
r4: 0x0000000000000000 r5: 0x0000000092bbf7e4 r6: 0x00000000bffff404 r7: 0x00000000000000ff
r8: 0x00000000bffff3f0 r9: 0x000000000042a0c0 r10: 0x0000000090a3e628 r11: 0x0000000024000442
r12: 0x0000000092bbfebc r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000002 r17: 0x00000000a37d7428 r18: 0x00000000a37d7428 r19: 0x00000000a37d7428
r20: 0x00000000a37d7428 r21: 0x0000000000000000 r22: 0x00000000a37db710 r23: 0x00000000a3799078
r24: 0x00000000001310fc r25: 0x0000000000131108 r26: 0x00000000001310ec r27: 0x00000000a37ae41c
r28: 0x000000000044d3b0 r29: 0x00000000a2bc2814 r30: 0x0000000000433850 r31: 0x0000000092bfe034
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Model: PowerBook6,8, BootROM 4.9.0f0, 1 processors, PowerPC G4 (1.2), 1.5 GHz, 1.25 GB
Graphics: GeForce FX Go5200, GeForce FX Go5200, AGP, 64 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J31, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Parallel ATA Device: MATSHITADVD-R UJ-835E
Parallel ATA Device: Hitachi HTS541080G9AT00, 74.53 GB
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA

Hi Paulo086,
According to your description, my understanding is that the InfoPath form works for all users except for two users.
Since you have got the Correlation ID, you need to get more detailed error message from error log which located on the sever where SharePoint is installed: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS. Using the correlation
ID to search the log file.
The InfoPath filler form will be opened in InfoPath filler. Make sure that their InfoPath works well or you can ask them to perform an Office Repair. Make sure that they have enough permission on this form library. Check whether his computer has joined the
domain.
In addition, please test with IE 10 32-bit, compare the result.
A similar post for your reference:
http://social.msdn.microsoft.com/Forums/en-US/598797a7-6d33-4a62-b8c4-b240f241789f/infopath-filler-form-error-the-specified-form-template-could-not-be-found?forum=sharepointcustomizationprevious
Best Regards,
Wendy
Wendy Li
TechNet Community Support

Payments Inquiry form is not opening for a user

Dear All,
In AP, when a user trying to open the Payments Inquiry form, entire Oracle applications is freezing and have to kill the browser. But when tried in Test environment the form is opening normally for the same user. Did anyone encountered this problem?
Thanks in advance,
Pramod

Duplicate post (please post only once):
form is not opening
form is not opening

Punchout catalog is not opening for a user

Hi Sap Gurus,
We have one punch-out catalog which is configured in the SRM system. This catalog is assigned to users. One particular user is not able to access this catalog and she gets the error indicating that "page cannot be displayed". Apart from this catalog we have also few other catalogs in our system when this user accesses those catalogs they will be displayed with out any issues.
I have checked with my credentials and this catalog is working fine for me and Internet explorer versions are same IE 7.O for me as well as the other user. I have also checked user system and I could not find any pop-up blockers. We have also checked the tools menu in Internet explorer and every thing looks ok.
We have also checked the org. structure for this user and are similar to all other users who are able to access the that particular catalog.
We requested the user to check in his colleague system with and there also he was not able to access the catalog. However his colleague is able to access the same with his credentials in the same system.
We are not sure what is preventing the catalog to get accessed by this user.
Can anybody help /advice / guide in this please.
Thanks & Regards
psamp1

Hi
This seems to be an issue with Internet explorer settings of the user affected.
Verify the following settings in Internet Explorer -- Tools--> Internet Options --> Privacy.
In the settings section hit the Advanced button.
Make sure Override Automatic Cookie handling indicator is active and ACCEPT is selected in First and third party cookies.
Always allow session cookies can be de-selected here
I hope that will solve your issue
Regards
Virender Singh

Re: Print Preview is not opening for a user..!!

Dear SAP Members,
We have modified authorizations for a user,now the issue is when the user wants to take a report say production order by clicking the print preview option, it says * No authorization,Authorization is being used by another person*.How to overcome from this issue..
How to redefine the authorizations..?
With Regards,
Revathy

Hi Bala,
Where is the Document Printing authorizations in Authorizations under Administration module..?
We are using SAP B12007..
With Regards,
Revathy

Form can not work for certain user.

We have one customized request search form. We meet ‘'ORA-01403: no data found’ for ONLY one users. It works fine for all other users. I checked the user responsibilities. All users have the same responsibilities. And other function and form works fine for this user. So only this form failed for this user. Any comments?

The important thing to work out is what query is giving the ORA-1403? Without knowing that, it could be caused by anything. My guess would be that there is some data condition that is false for the user that is failing but true for all other users. However, without knowing the query giving the error, you don't know which data to look at.

I am using Windows XP pro with 2 desk top users. Mozilla will not open for other user. in English

I checked for missing shortcuts and it didn't help

Well, it turns out it was all due to this file:
~/Library/Cahes/com.apple.audiounits.cache
Once I deleted that, FCP X launched fine. Thanks for pointing me in the right direction.

Mysite is not opening for particular user

Hi,
We have configured User profile service application with permission to create mysite in our environment. One particular user is not able to open mysite. When try to open mysite it generate an unexpected error message and given correlation ID. When followed
the log file with reference to correlation ID. I found following error in ULS.
My Site: PersonalSpaceRedirect: Unknown error: System.Threading.ThreadAbortException: Thread was being aborted.
at Microsoft.SharePoint.Portal.WebControls.PersonalSpaceRedirect.RedirectToPublicPage(SPWeb web)
at Microsoft.SharePoint.Portal.WebControls.PersonalSpaceRedirect.LoadControl(Object sender, EventArgs a).
Please notice that this is for a single user so we dont to recreate the user profile service application for restore database. Any help is higly appreciated.
Regards,
Jitu

I am having the same issue. I traced it to a problem with the Microsoft.SharePoint.Portal.WebControls.PersonalSpaceRedirect part on default.aspx. I'm still not sure what the underlying issue is, though. This is in SharePoint 2013 SP 1.

Flash Player not operating for certain User Accounts

Flash Player functions for my Administrator account but not
the 2 User accounts. I get FP9 required messages but it is loaded
and enabled. I have found the following in my Downloaded Programs
file: 8FFBE65D-2C9C-4669-84BD-5829DCOB6O3C, status unknown 4KB
creation and last accessed dates none Ver 1.0.0.25 description,
company, language & copyright unknown.
Shockwave Flash Object D27CDB6E-AE6D-11CF-96B8-444553540000,
installed, 8KB, created 3/24/08, last accessed 9/27/08 Ver
9.0.124.0 description, company, language & copyright are
listed.
Both show Dependency as 1 file size damaged.
This looks on the surface to be wrong. How do I proceed to
correct this?
Using IE7 and XP Home.
Thanks, thomasLyn
Thanks, thomasLyn

Hi ..
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Now open System Preferences > Flash Player then select the Advanced tab.
Click Delete All under Browsing Data and Settings
Not delete the Safari cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that doesn't help, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

Custom Adobe forms do not display for Certain users

Custom forms were created and the majority of users can
display them. Some users are not able to display forms
unless you give them a new user ID. Role for all forms are
attached to position, if the role is attached to the temporary user ID it works. I am looking solutions or possible causes.
Using ECC 6.0.

Lolanda,
Do you know if your users that cannot use the forms have access to the ADSCerts view in the Key Storage service? Check out slide 26 in the below link:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/b08aaa7b-b2f3-2a10-5591-f472a273b90a
-Matt

Web Services Returns Runbook Not Found For One User, Not for another

i am using Web Service to start runbooks. most users are successful. but one user gets an error "runbook not found". the IIS logs show identical requests to the web service, except for the different username. the user
is an administrator on the machine and is a member of the OrchestratorUsersGroup. is there some other group that the user should be a member of to run web services?

Maybe the user has deniad Access to the Runbook, check in Runbook Designer.
Seidl Michael | http://www.techguy.at |
twitter.com/techguyat | facebook.com/techguyat

Why no Acrobat Pro 9 trial versions for Mac

I received my upgrade box for CS5 and the instructions said to delete (uninstall) Acrobat Pro 9 and then re-install it from the included disk. No big deal, I installed CS5 then uninstalled Acrobat as instructed, popped in the DVD of the new Acrobat Pro 9 that came in the box and up pops a message that every Mac users knows asking what I'd like to name the blank DVD and if I would like to mount it? That means the DVD is bank and never been burned. Confused I put it in my laptop with the same result! It was a blank DVD from Adobe!
Looking at the back of the disk it was clear it had never been burned to, you can tell when a disk has an image on it or not.
So thinking I'm clever I go to the download site to download a trail version of Acrobat Pro 9 thinking I could install it and when the question comes up to use it in trial mode to enter a serial number I could just enter the number and be done with it.
So I followed the procedure and waited for the emailed link to tell me where to get my download from, 10 minutes later it showed up, I followed the link and the pull down option only showed 4 versions to download, all for Windows! I searched and searched and could not find a Mac version anywhere.
Today I was able to get customer service on the phone who was glad to ship me another copy, they at firs suggested I just download the demo (just like I tried the night before) and I told them I could not get a link for the Mac. She put me on hold, then came back to the phone apologizing and telling me I was correct, there is no trial or download version of Acrobat Pro 9 for the Mac. I would have to wait for the replacement DVD.
So to me the question is I would have a hard time believing there are more Acrobat Pro 9 versions on PC's than on Macs even though there are so many more PC users. I've never met a single Acrobat Pro user on a PC and I work in IT/MIS at several very large companies. Only the Mac people ever seem to want the pro version, sometimes a few PC users in Marketing or legal want the Regular Acrobat but not the Pro version.
So Adobe why no Acrobat Pro downloads or trials for Mac users? Seems the long standing good relationship between Mac users and Adobe continues to be neglected and diminished. This is hardly the only item I've come across in the last few years where Adobe treats Mac users like secondhand users.

What extra work! two, three lines of extra code (may just one) to put a time limit in, that can be overridden with entering a bought serial number. Even shareware peopel do it.
And I remeber when Acrobat only worked on Mac's. You see it was introduced to Mac's first. Microsoft wouldn't allow it until version 3 or 4. If I still had my 7100/66 I might could prove was I one of the beta Testers. But that machine was traded in on the G4-500 (which I still own).
Most major software companies will come out with a new application on the Mac first. Because Mac users tend tobe willing to try out something new on the cutting edge. Then when its prefected they come out with a PC version, and forget about the Mac community.
Look I am 61. And I didn't just fall off the turnip truck yesterday. I've been around since before the days of the moden internet. I started with Buliten Boards on 300 baud modem on an old fashion POTS line. Cost me a fortune in Phonebills
So don't discount my experiences so lightly. I've used appliactions such as ATM Aldus PageMaker (yes you heard right Aldus). I've use Word Perfect for Mac and PC back when it was owned by WordPefect, then Novell) I've use Microsoft works when it came out for the SE/30. Lotus 1-2-3 both on Mac and PC, FaxSTF, and other that are now none existent on the Mac. Chance are I was using Computers about the same as some of you and probabaly earlier than some. I lived it.

Acrobat 9 Pro will not open for certain users - Not UNC path error

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