Acrobat 9 Pro will not uninstall with disk. W 7- 64

When opening a pdf a window opens and says need to uninstall and reinsll program. Then shuts down. Try uninstalling with Disk but get message that says need to connect support.
Windows 7 64

Run the cleaner tool:
http://labs.adobe.com/downloads/acrobatcleaner.html

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