Acrobat 9 Pro--won't install

I puchased the CS4 CD last spring. Acrobat wouldn't load then and I didn't have time to fool with it. Have contacted Adobe several times with no resolution. This week I spent TWO HOURS online with India tech support. Still no go. I've ASKED for them to just let me download new software. No go. At the end of two hour online session, I was told an Adobe tech supervisor would contact me soon. That was days ago.
Any suggestions of how to actually get some satisfaction from Adobe??????

Try running the CS5 Cleanscript. Then download and install Applejack or Onyx. Use them to fix permissions and to clear all system and user caches. Then try to re-install.

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The trial version of Acrobat Pro won't install. Instead I get an error message once the installation reachest approx. 84%.

This is the error message I get:
- 0 fatal error(s), 3 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
ERROR: Error 1921.Service Print Spooler (Spooler) could not be stopped. Verify that you have sufficient privileges to stop system services.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1921.Service Print Spooler (Spooler) could not be stopped. Verify that you have sufficient privileges to stop system services.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

the 2nd file can only be installed on acrobat 9.1.0 pro extended.
what version do you have (click help>about)?
and what link did you use to get AcroProExUpd910_all_incr?

Acrobat Pro won't install: Error 1402: Could not open key on install attempt

I've been stuck in install hell for the past week. Here's my issue: I have Adobe Creative Suite 3 Design Premium and want to install it on a PC running MS Vista, but when I attempt an install, I cannot install Adobe Acrobat 8.
Reading the event viewer, I get the following type error:
Product: Adobe Acrobat 8 Professional -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{8AD0743E-113B-4E26-BA21-1E9A71098F41}\InprocSe rver32. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
Here's the problem: I'm basically playing whack-a-mole. Each time I go into regedit to change the registry permission for the named folder and attempt to install again, I get a new error saying that the Adobe install software could not open some other key. Each install attempt takes 15-20 min, and I must have done this 20+ times over the past week.
I've done all the obvious things like uninstalling everything Adobe (including my browsers Flash plug-in), running the CS3Clean software, running Vista in selective start-up, running setup as an administrator, barking at the moon, ect.
All the affected permission issues some to reside in the CLSID folder, but there is no way for me to set the permissions there and have them apply to all the subfolders without getting some sort of "whatever, we do what we want" error.
I'm at my wits end here. I've posted this to the Adobe customer support page, and four days after the supposed 25 hour turn-around, I still have yet to hear from Adobe. Any help would certainly be appreciated.

i suggest a best way to solve this maan,
follow this,
create a new administrator user on your xp,
log off current user n log on to new admin user,
install yr program,
and
log off this admin user n log on to previous user,
n continue to use yr installed program
tahts it
wave
cihan

I purchased an annual subscription to Acrobat Pro XI and installed two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that

I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!

Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards
Sukrit Dhingra

Acrobat Pro won't update from 10.1.6 to 10.1.7, any tips, on Mac-

Acrobat Pro won't update from 10.1.6 to 10.1.7, any tips, on Mac…?

One of two things:
1. Go to the Terminal App and type the word "sudo" and hit the Enter/Return key. If it comes back with a permissions error then seek from Apple to correct it.
2. If there is no permissions error in the Terminal app then go to the installation log at "/var/log/install.log" or "/private/var/log/install.log". Open it up and see if you find an error about failing to write to the file:
./postinstall: Error in converting the plist /Library/Preferences/com.adobe.PDFAdminSettings.plist to xml1 format
If you get the error above then delete the file at the location and try updating again

Acrobat Pro Won't launch. Software agreement endless loop

I am trying to get acrobat x pro working on my computer. It is installed as part of the Creative suties 6 design standard package. When I go to launch it all i get is an endless look of the Adobe Software LIcnese agreement. I click accept and it happens again. I am running it on windows 7 64bit
I have tried reinstalling
I have tried using the trick of deactivating another program, then resigning in.
I even have tired the adobe cleaner tool.nks
Any thoughts?
Machines specs
Windows 7 64bit
Core i5
8 gigs of Ram
128 gig ssd
Thanks!
Dan

https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=46 71
[email protected]
发件人： penton
发送时间： 2014-11-22 10:22
收件人： wang jun
主题： Acrobat Pro Won't launch. Software agreement endless loop
Acrobat Pro Won't launch. Software agreement endless loop
created by penton in Downloading, Installing, Setting Up - View the full discussion
I am trying to get acrobat x pro working on my computer. It is installed as part of the Creative suties 6 design standard package. When I go to launch it all i get is an endless look of the Adobe Software LIcnese agreement. I click accept and it happens again. I am running it on windows 7 64bit
I have tried reinstalling
I have tried using the trick of deactivating another program, then resigning in.
I even have tired the adobe cleaner tool.nks
Any thoughts?
Machines specs
Windows 7 64bit
Core i5
8 gigs of Ram
128 gig ssd
Thanks!
Dan
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Show that Adobe Acrobat Pro XI is installed on my Windows 8 computer, but I can't find the app list

I am using windows 8 and the Adobe Cloud shows that Adobe Acrobat Pro XI is installed and updated, but I can't find the app, and, when looking at my list of programs to "uninstall", I don't see it listed either. (I thought a possible solution might be to uninstall and install again)
Any help would be appreciated. Thanks!

HI Marshapearson,
Please try removing Acrobat from the link mentioned below.
Link : http://labs.adobe.com/downloads/acrobatcleaner.html.
Once you have removed the product, please launch the Creative CLoud APP once again and install ACrobat on the machine .
Let us know if you face any further issue or if it worked fine for you .
Thanks & Regards,
kartikay Sharma

Acrobat Pro XI when installed over Acrobat 9 Pro removes LiveCycle Designer.

Acrobat Pro XI when installed over Acrobat 9 Pro removes LiveCycle Designer. Forms Central can't open LiveCycle Designer Forms so what do you do?
I have uninstalled XI and re-installed LiveCycle Designer only. On re-installation, I chose not to uninstall version 9 and to do a customer set up (not installing forms central).
LiveCycle is now working along with Acrobat ProXI

LiveCycle Designer is no longer distributed as part of the Acrobat release. I think it is available as a separate product. At this point, Acrobat provides the AcroForm type tools (kind of hard to get to, just as in some previous versions) and the option for Forms Central. The whole focus has changed. I suspect that others may be in the same situation of trying to get their forms to interact in Acrobat or Forms Central, but at this point I do not think there is any way to back Designer forms into either of the two current formats. Not much help, but a comment in any case.

Can Acrobat XI be installed on a Windows PC where CS4 (which includes Acrobat Pro 9) is installed?

Can Acrobat XI be installed on a Windows PC where CS4 (which includes Acrobat Pro 9) is installed?
I have previously been told by Adobe tech support that the applications included in CS4 cannot be upgraded individually, and my guess would be that Acrobat XI and Acrobat Pro 9 cannot coexist on the same machine. But I wanted to check and make sure.
Doug Percival
Technology Coordinator
Center For Effective Government
Washington DC
<Removed by Moderator>

they should be able to coexist.

Acrobat XI won't install in English

Acrobat XI won't install in English. How do I change that?

Hi,
I have few questions for you :
1. Are you on windows or Macinstosh OS.
2. By default Acrobat installs in OS language. So I would want to know what is your OS language. Is some language pack applied by default?
3. In case of windows OS, You can choose language of installation by double-clicking "Setup.exe". A pop-up windows comes up which has list of languages. Choose the language to be installed in this drop-down and only that language will be installed.
4. In case you have already Installed Acrobat, you can change display language by going to Edit -> Preferences - > Language. In the drop-down against application Language : Choose the option "Choose at Application start-up". Close Acrobat. Launch it again. A drop-down will be presented. Choose "English" here.
OR,
Press down CTRL + SHIFT and Double-click Acrobat shortcut. A drop-down will be presented to select the display language.

I bought Adobe Acrobat Pro XI but installing software does not recognize Acrobat 7.0 Pro for upgrade

I bought Adobe Acrobat Pro XI but installing software does not recognize Acrobat 7.0 Pro for upgrade

That's correct.
Acrobat 8 is the earliest version from which you can upgrade to Acrobat XI
http://www.adobe.com/products/acrobatpro/buying-guide-upgrade-pricing.html
Unfortunately, Acrobat 7 is not eligible.

Acrobat Pro won't open, how do I restore it?

My Acrobat Pro won't open, how do I restore it?

Yes, updates run each time I reinstall Bill.
On one forum, it was suggested to download Adobe cleaner. I ran it every time before reinstalling. Adobe XI Pro works after that, but is so unstable. Cant figure out what triggers it to stop launching.

Acrobat pro won't launch even after trying deactivate

Having problems with CS6 running on 10.8.5
Acrobat Pro won't launch even after trying the"deactivate" solution
Also, indesign have has a few glitches...can only save file once...no resave or save as
Please help, I need all aspects of CS6 for my work
Thanks

Hi Jtiger74,
Please update all of your CS6 applications via the Adobe Application Manager. The updates contain a patch to prevent this issue from happening again.
Refer the KB : CS6 applications in Creative Cloud unexpectedly revert to trial mode
Regards,
Rave

Lightroom and acrobat pro fail to install

I used the CCPLauncher and deployed using an .msi photoshop, dreamweaver, indesign and a few others but lightroom and acrobat pro fail to install. I recreated the packages a few times but no joy, anybody else come across this?
Thanks

Did you run ExceptionDeployer.exe --workflow=install --mode=pre for Acrobat and ExceptionDeployer.exe --workflow=install --mode=post for everything else?

Word 2007 won't save files with Acrobat Pro 9.0 Installed

Last night an issue started occurring while trying to save a document in MS Word 2007 (part of an Office Ultimate install). After about 10 hours of trying several suggestions from a variety of forums and MS suggestions I found that the only time I cannot save a file by traditional means is when Acrobat is installed. I tried updating Acrobate and had the same thing happen. MS says all that's left for me to do is get an answer from Adobe (I have to wonder if it's a copout).
Steps taken so far:
Disabled the PDF add-in - still unable to save Word files
Removed PDF add-in - still unable to save Word files
Removed entire CS4 suite - Word was able to properly save files
Installed only the parts of the suite that I use frequently (Photoshop, Soundbooth, Premiere, Acrobat) - unable to save Word files
Removed Acrobat Pro 9.0 - Word saves files properly again
When I say it will not save a file I've tried the keyboard shortcuts for Save/Save As, Choosing the Save/Save As from drop down, and even attempted to save by closing the document. When prompted with the option to save changes I say yes and nothing will happen, I have to close the document with nothing saved.
I hate the idea of reinstalling Acrobat each time I need to use it to keep Word functional. I've seen a ton of threads on other forums related to this issue. Has anybody else seen this or know about a fix/work around? Any help is appreciated. Please let me know if additional detail is necessary.
The operating system for the affected computer is Windows 7 32-bit.

I installed each update individually (6 of them) and rebooted after each update. Opened Word and attempted to save a document (after each update/reboot), the documents still cannot be saved (previously created documents still cannot have new detail saved).
Decided to delete the Office folder in the following path: C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Office
Opened up word and Acrobat went through an installation processes, to replace what was removed I assume. After this was done I attempted to save a document and was still unable to do so. Went back and deleted that Office folder in the above path again. When opening Word this time I cancelled the installation process that Adobe was trying to complete. Preventing the install of the settings and PDF add-in allowed documents to be saved again in word.
I decided to try to remove the innactive add-in from my Word Options and received the following error message:
"The connected state of Office Add-Ins registered in HKEY_LOCAL_MACHINE cannot be changed"
Due to my deleting that folder?
I suppose I could cancel that installation that initiates each time I open Word (or any other Office program that benefits from Acrobat Add-ins) but that will be a bit of an annoyance.
Anybody have another suggestion, know what may need to be deleted from the registry to prevent the Add-ins installation when opening Word, or know where that setting can be changed?
Hopefully getting close to a resolution

Acrobat Pro CS5.5 installed but won't work with my serialnumber

hi,
in 2012 I bought and downloaded CS5.5 and installed it completely. Never used Acrobat Pro though. Today I would like to but. Adobe Application Manager opens and asks to type the serialnumber. As I copied it from my LWS account and pasted it, the manager says it is not valid for this product? How can this be? What can I do? Anybody an idea? Thanks, Axel

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Acrobat 9 Pro--won't install

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