Acrobat 9 Professional forms missing data after upgrade to Adobe Reader 10

My principal has a macbook pro with OS 10.6 on it, and Acrobat 9 Professional. One of the Xerox technicians in our district came around and updated Adobe Reader on her computer to AR 10. This caused her computer to lose the license key for Acrobat 9 Professional. Now all the of the data that she had saved in forms done in Acrobat 9 Pro has been lost. When she opens these files, the forms are blank. Is there any help for recovering the data that was lost from these files?

As long as the tech did not remove Acrobat, it should still be there. I am not that familiar with MACS, but that is the case for Windows. I would suggest that the tech be requested to rectify the issue. It may be that she just needs to open Acrobat and then the file. It may be that a MAC has a file association like the PC, and in that case she needs to set the file association back to Acrobat.
If she maintains both AA9 and ARX on the machine, she should also update them. It may be an update issue that is causing the data to not be seen. Some versions have had problems with seeing the data unless the cursor is in the field of interest. So is the data really still there or not?
Hope my limited thoughts about the MAC is of help. I am sure that some MAC folks will be by to give help.

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