Acrobat 9 shuts down over fake license issue. Is this Adobe's way off forcing me to buy a new one?

I've had Acrobat 9 for years. Yesterday it started shutting down saying I do not have a license. The message says I need to uninstall and reinstall the software. I haven't seen that disk for years. Is this Adobe's way of forcing me to buy a new one?

Hey philipe4276624,
We are extremely sorry for the inconvenience that has caused to you.
This might be an issue where licensing for your Acrobat version 9 has stopped working.
Please refer the below mentioned links and try out the troubleshooting steps for your OS:
For Windows: https://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
For MAC: https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Let me know if this helps.
Regards,
Anubha

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Process:         iPhoto [10596]
Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:      com.apple.iPhoto
Version:         7.1.5 (7.1.5)
Build Info:      iPhotoProject-3780000~2
Code Type:       X86 (Native)
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Report Version: 9
Interval Since Last Report:          677058 sec
Crashes Since Last Report:           11
Per-App Interval Since Last Report: 584991 sec
Per-App Crashes Since Last Report:   10
Anonymous UUID:                      92C8D8A3-29DF-40C3-8BCD-DD0608B6198D
Crashed Thread: 7
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Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000020
VM Regions Near 0x20:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/iPhoto.app/Contents/MacOS/iPhoto
    __TEXT                 0000000000001000-00000000006b2000 [ 6852K] r-x/rwx SM=COW /Applications/iPhoto.app/Contents/MacOS/iPhoto
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objc[10596]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                  0x98114c22 mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x981141f6 mach_msg + 70
2   com.apple.CoreFoundation                0x973869da __CFRunLoopServiceMachPort + 170
3   com.apple.CoreFoundation                0x9738fb04 __CFRunLoopRun + 1428
4   com.apple.CoreFoundation                0x9738f1dc CFRunLoopRunSpecific + 332
5   com.apple.CoreFoundation                0x9738f088 CFRunLoopRunInMode + 120
6   com.apple.HIToolbox                     0x98810723 RunCurrentEventLoopInMode + 318
7   com.apple.HIToolbox                     0x98817a8b ReceiveNextEventCommon + 381
8   com.apple.HIToolbox                     0x988178fa BlockUntilNextEventMatchingListInMode + 88
9   com.apple.AppKit                        0x9a4780d8 _DPSNextEvent + 678
10 com.apple.AppKit                        0x9a477942 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
11 com.apple.AppKit                        0x9a473cb1 -[NSApplication run] + 911
12 com.apple.AppKit                        0x9a704bd9 NSApplicationMain + 1054
13 com.apple.iPhoto                        0x00002ce6 0x1000 + 7398
14 com.apple.iPhoto                        0x00002c0d 0x1000 + 7181
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x98116b5e __select_nocancel + 10
1   libdispatch.dylib                       0x90f80cc9 _dispatch_mgr_invoke + 642
2   libdispatch.dylib                       0x90f7f85f _dispatch_mgr_thread + 53
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0   libsystem_kernel.dylib                  0x98116b42 __select + 10
1   com.apple.CoreFoundation                0x973dde15 __CFSocketManager + 1557
2   libsystem_c.dylib                       0x97588ed9 _pthread_start + 335
3   libsystem_c.dylib                       0x9758c6de thread_start + 34
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0   libsystem_kernel.dylib                  0x9811683e __psynch_cvwait + 10
1   libsystem_c.dylib                       0x9758ce78 _pthread_cond_wait + 914
2   libsystem_c.dylib                       0x9758cf7b pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore          0x95e903a7 TSWaitOnConditionTimedRelative + 178
4   com.apple.CoreServices.CarbonCore          0x95e9011d TSWaitOnSemaphoreCommon + 490
5   com.apple.CoreServices.CarbonCore          0x95e8ff2e TSWaitOnSemaphoreRelative + 24
6   com.apple.QuickTimeComponents.component          0x91a64516 0x91478000 + 6210838
7   libsystem_c.dylib                       0x97588ed9 _pthread_start + 335
8   libsystem_c.dylib                       0x9758c6de thread_start + 34
Thread 4:
0   libsystem_kernel.dylib                  0x9811702e __workq_kernreturn + 10
1   libsystem_c.dylib                       0x9758accf _pthread_wqthread + 773
2   libsystem_c.dylib                       0x9758c6fe start_wqthread + 30
Thread 5:
0   libsystem_kernel.dylib                  0x9811702e __workq_kernreturn + 10
1   libsystem_c.dylib                       0x9758accf _pthread_wqthread + 773
2   libsystem_c.dylib                       0x9758c6fe start_wqthread + 30
Thread 6:
0   libsystem_kernel.dylib                  0x9811702e __workq_kernreturn + 10
1   libsystem_c.dylib                       0x9758accf _pthread_wqthread + 773
2   libsystem_c.dylib                       0x9758c6fe start_wqthread + 30
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0   com.apple.ImageIO.framework             0x9a3f5fdb _JPEGFile::writeToStream(__CFWriteStream*) + 151
1   com.apple.ImageIO.framework             0x9a3f7ed9 _JPEGWriter::writePropertiesAndData(__CFWriteStream*) + 99
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3   com.apple.ImageIO.framework             0x9a3f9c5b CGImageCopyFileWithParameters + 2588
4   com.apple.iPhoto                        0x001a0c02 0x1000 + 1702914
5   com.apple.iPhoto                        0x00103555 0x1000 + 1058133
6   com.apple.iPhoto                        0x0029cbc4 0x1000 + 2735044
7   libsystem_c.dylib                       0x97588ed9 _pthread_start + 335
8   libsystem_c.dylib                       0x9758c6de thread_start + 34
Thread 8:
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0   libsystem_kernel.dylib                  0x9811683e __psynch_cvwait + 10
1   libsystem_c.dylib                       0x9758ce78 _pthread_cond_wait + 914
2   libsystem_c.dylib                       0x9758cf7b pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore          0x95e903a7 TSWaitOnConditionTimedRelative + 178
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5   com.apple.CoreServices.CarbonCore          0x95e8ff2e TSWaitOnSemaphoreRelative + 24
6   com.apple.CoreServices.CarbonCore          0x95ec2e53 AIOFileThread(void*) + 1019
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8   libsystem_c.dylib                       0x9758c6de thread_start + 34
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eax: 0x00000000 ebx: 0x21ce05f0 ecx: 0x12ddf250 edx: 0x0052c600
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panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff80002b4b31, type 14=page fault, registers:
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0xffffff8078713b10 : 0xffffff8000220792
0xffffff8078713b90 : 0xffffff80002c4794
0xffffff8078713d40 : 0xffffff80002da55d
0xffffff8078713d60 : 0xffffff80002b4b31
0xffffff8078713eb0 : 0xffffff80002352a5
0xffffff8078713ec0 : 0xffffff800036489d
0xffffff8078713ee0 : 0xffffff8000345031
0xffffff8078713fb0 : 0xffffff8000820057
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Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
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last unloaded kext at 215848970782: com.apple.driver.AppleFileSystemDriver          13 (addr 0xffffff7f825c2000, size 12288)
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com.vmware.kext.vmnet          3.0.0
com.vmware.kext.vmioplug          3.0.0
com.vmware.kext.vmci          3.0.0
com.vmware.kext.vmx86          3.0.0
com.apple.filesystems.msdosfs          1.7.1
com.apple.driver.AppleBluetoothMultitouch          70.12
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.GeForce          7.3.2
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleHDA          2.2.5a5
com.apple.driver.AppleMikeyDriver          2.2.5a5
com.apple.driver.AGPM          100.12.75
com.apple.driver.AppleBacklight          170.2.2
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.3
com.apple.driver.ApplePolicyControl          3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17
com.apple.driver.AppleIRController          312
com.apple.driver.AppleUSBCardReader          3.0.6
com.apple.iokit.SCSITaskUserClient          3.2.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCISerialATAPI          2.0.3
com.apple.iokit.IOAHCIBlockStorage          2.1.0
com.apple.driver.AppleAHCIPort          2.3.1
com.apple.nvenet          2.0.17
com.apple.driver.AppleUSBHub          5.1.0
com.apple.driver.AirPort.Atheros40          505.67.1
com.apple.driver.AppleUSBEHCI          5.1.0
com.apple.driver.AppleUSBOHCI          5.1.0
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleFWOHCI          4.9.0
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.4
com.apple.security.TMSafetyNet          8
com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
com.apple.driver.AppleBluetoothHIDKeyboard          160.7
com.apple.driver.AppleHIDKeyboard          160.7
com.apple.driver.AppleMultitouchDriver          231.4
com.apple.driver.IOBluetoothHIDDriver          4.0.8f17
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.nvidia.nv50hal          7.3.2
com.apple.NVDAResman          7.3.2
com.apple.driver.DspFuncLib          2.2.5a5
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.driver.AppleHDAController          2.2.5a5
com.apple.iokit.IOHDAFamily          2.2.5a5
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOAudioFamily          1.8.6fc18
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleGraphicsControl          3.1.33
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleSMC          3.1.3d10
com.apple.driver.IOPlatformPluginLegacy          5.0.0d8
com.apple.driver.IOPlatformPluginFamily          5.1.1d6
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
com.apple.iokit.IOBluetoothFamily          4.0.8f17
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1
com.apple.iokit.IOUSBMassStorageClass          3.0.3
com.apple.driver.AppleUSBMergeNub          5.1.0
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOUSBFamily          5.1.0
com.apple.driver.NVSMU          2.2.9
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOFireWireFamily          4.4.8
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.8
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          331.7
com.apple.iokit.IOStorageFamily          1.7.2
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
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Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
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Nancy O.

My MacBook frequently prompts to shut down. How can I stop this?

I have a MacBook 1,1 running on Mac OS X 10.6.8. Every few minutes or so, a box pops up asking if I want to shut down. How can I stop this?

What version of OS X are you using?
If it's Lion, OS X 10.7, there's a couple of possibilities -
* Right-click or Control-click on the Word icon in the Dock; in the popup menu that appears, look in the Options submenu, If the item "Open at login" is chckmarked, select it to uncheck it.
• If you leave Word running when you shut the machine down or restart it, and do not uncheck the setting to auto relaunch running apps at startup, it will be started again automatically.

When I turn my iphone on, after its been shut down (in cinema, meeting ect.) it turns on and off again. Yes I've tried updating it and restoring it. Infact i've just tried restoring it and now its been doing it for the past 3 hrs! HELP!

When I turn my iphone on, after its been shut down (in cinema, meeting ect.) it turns on and off again. Yes I've tried updating it and restoring it. Infact i've just tried restoring it and now its been doing it for the past 3 hrs! HELP!

Did you restore as NEW, not using backup at all?

I just upgraded to Maverick on my2 year old Macbook Pro and it has slowed down the computer terribly. All I see is that whirling circle every time I do anything. How do I go back to old OS. Terrible upgrade -- forces you to buy a new Mac!!!!

I just upgrade to Maverick on my 2 year old MacBook Pro and it has slowed down the computer terribly. All I see every time I do anything is that crazy circle going round and round. I don't recommend you upgrading. How do I get rid of it. I believe it forces you to buy a new macbook!!!!

It does not. First things first have you tried restarting?
Try restting PRAM
http://support.apple.com/kb/HT1379
Try booting up in Safe Mode
http://support.apple.com/kb/HT1455
Also open "activity monitor" and look and see what is using a lot of processing power.

Acrobat 9 shuts down over fake license issue. Is this Adobe's way off forcing me to buy a new one?

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