Acrobat 9 Standard Freezes

We use Acrobat (7-10) primarily with scanners and with most users; the media was included with the scanner on their desk. In addition with the licensed Acrobat programs virtually all users has various Adobe readers which are updated regularly.
A long-time user has an issue with "9". The first use after boot-up or log-on allows Acrobat to open. As soon as a task is attempted the application tends to opaque and freezes. That same PC under a different user does not have any issue with usage.
Further, when using task manager to close Acrobat the program “Adobe Scan” appears as open on the task manager. And, when the Acrobat is frozen the “reader” is as well. Also, when attempting to remove the Acrobat under this user’s profile (she is set up with administrator privileges) the program cannot be deleted saying it is in use. Again, under another profile the program can be deleted.
Any assistance on this issue is greatly appreciated.

Yes, I suppose I could. Because it's such a large document, though, I wanted to
try to learn all I could about the root cause before making the effort. But, in
lieu of any real root-cause solution, you're probably right; I'll have to
reassemble the document and see how it reacts. Thanks for responding. dm

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Purchase or create a silent ringtone and assign it to that contact.

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iii.    Run Installation: Silently
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i.    Shortcuts: Remove the desktop Shortcut
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Windows 7 Profesional 64 bit
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Adobe Acrobat Standard XI
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I would like to confirm the exact same message is happening with us.
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